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English
Troubleshooting
English50
Information codes
If the dryer fails to operate, you may see an information code on the screen. Check the table below and try
the suggestions.
Information code Meaning Action
Door is open
Dryer operation with the door
open
• Close the door and start again.
• If this continues, call for service.
• Check if Child Lock is on. If Child Lock is
on, you may get this message when you
open the door even though the dryer is not
operating.
Open door & check
inside (Child Lock
on)
Child Lock is on. Open the door
and check inside the drum.
• If Child Lock is on, turn off Child Lock or the
power.
Check filter Lint filter problem
• Check the lint filter assembly.
• If this continues, call for service.
Check inner cover
of heat exchanger
Internal heat exchanger cover
problem
• Check the internal heat exchanger cover
assembly.
• If this continues, call for service.
Check drainage /
Empty the tank
Draining malfunction
Draining pump malfunction
Frozen draining hose
Water tank full
• Make sure the draining hose is not bent or
damaged.
• If the hose is frozen, wrap the hose
with a towel soaked in warm water for
approximately ten minutes to thaw the
hose.
• Empty the water tank, turn on the dryer, and
start again.
• If this continues, call for service.
tC Air temperature sensor problem
• Clean the lint filter or the heat exchanger.
• If this continues, call for service.
tC5
Compressor temperature sensor
problem
• Wait two to three minutes.
• Turn the power back on and start again.
tC7
Check the Eva In temperature
sensor
• Turn the power back on and start again.
• If this continues, call for service.
tC8
Check the Eva Out temperature
sensor
• Turn the power back on and start again.
• If this continues, call for service.
tCA
Check the Compressor Top
temperature sensor
• Turn the power back on and start again.
• If this continues, call for service.
3C Check the motor for operation.
• Try restarting the cycle.
• If this continues, call for service.
Untitled-1 50 8/25/2020 2:17:49 PM
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