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User Manual
- Owner's manual - (English)
- Warranty - (English)
Troubleshooting Guide
You can solve many common refrigerator problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling for service.
Refrigerator does not operate
+ Refrigerator is unplugged.
+ The circuit breaker is tripped/ fuse blown.
Compressor turns on and off
- The room temperature is warmer than normal
- Door is leftopen or is frequently opened
- The refrigerator does not have the corect clearances.
- The refrigerator has recently been disconnected for a period of time.
Refrigerator compartments are too warm
- Temperature control is not set correctly.
- Door is leftopen or is frequently opened.
- The door gasket does not seal property.
- A large amount of warm or hot food was stored recently. Wait for the refrigerator to reach its selected temperature.
- The refrigerator has recently been disconnected for a period of time.
Vibrating or rattling (slight vibration is normal)
- Leveling legs need adjusting
- Refrigerator is placed on an uneven or weak surface.
- The refrigerator is touching the wall. Re-level the refrigerator and move it away from the wall.
Temperature of external refrigerator surface is warm
- The exterior refrigerator walls can be as much as 30°F warmer than room temperature.
- This is normal while the compressor works to transfer heat from inside the refrigerator cabinet
Moisture collects inside the refrigerator
- Doris left open or is frequently opened.
Moisture forms on outside of refrigerator
+ Is normal in hot and humid weather. Air carries moisture into the refrigerator when doors are opened.
Bubbling or gurgling sounds (like boiling water)
+ This is the normal sound of refrigerant (used to cool refrigerator) circulating throughout the system.
Popping or cracking sounds when compressor comes on
+ This is normal. Metal parts undergo expansion and contraction. like hot water pipes. The sound will level off or disappears refrigerator runs.
The door will not close properly
+ The refrigerator is not on a level surface.
+ The gasket is dirty.
See other models: MWDBL WHS-65LW1 MAD35C1ZWS MAD20C1ZWS MAD50C1ZWS
+ The storage basket is out of position