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8
TROUBLESHOOTING
Problem Solution
No lights are on
Be sure the unit is plugged in and the kettle is
securely on the power base. Once the ON/OFF
indicator lights, press and hold ON/OFF button
to turn unit on.
Kettle is not heating water
Be sure to press and hold ON/OFF to turn unit on.
After hearing beep sound, do nothing for 5 seconds.
If you are pressing & hold ON/OFF to turn unit on
and the kettle is still not heating, call Cuisinart
Customer Service.
Kettle goes into standby mode
instead of remembering its
settings when put it back
on the base
If the kettle is off the base for more than 2 minutes,
the internal memory turns off. Simply put it back on
the base, press and hold ON/OFF to turn unit on
and reselect your settings.
Keep Warm function is
not working
The Keep Warm function is the default setting;
the LED light indicates whether it is on or off.
Err is displayed on the LCD
and all the lights are flashing
The water level in the kettle is too low for heating.
To avoid damaging the heating element, remove the
kettle from base, add water, return it to the base,
then recover to normal "power on" model with
ON/OFF indicator light.
I pressed the wrong
temperature button
Change your selection at any time by simply
pressing the + or - button. When the LCD
stops flashing, and you hear the beep sound,
the selected temperature has been reached.
Water is taking longer than
usual to heat
Several variables can affect heat-up time, including
room temperature, how much water is in the kettle,
and the temperature of the water. If you’ve recently
heated water to a higher temperature than your
current selection, the kettle will appear to be heat-
ing, but is actually waiting for water to cool down.
Add cold water to speed up the process.
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