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9
REQUESTING ASSISTANCE OR SERVICE
If you need assistance or service in U.S.A.
Call the Whirlpool Customer Interaction Center toll-free at
1-800-422-1230.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors and service
companies. Whirlpool designated service technicians are
trained to fulfill the product warranty and provide after-warranty
service, anywhere in the United States.
To locate the designated Whirlpool service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Corporation
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
To avoid unnecessary service calls, please check the
“Troubleshooting guide” section. It may save you the cost of a
service call. If you still need help, follow the instructions below.
You will need the information you recorded in the “Record your
model’s information” section.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP® factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new WHIRLPOOL
®
appliance. To locate
factory specified replacement parts in your area, call our
Customer Interaction Center (in the U.S.A.) or your nearest
designated service center.
If you need assistance or service in Canada
Call the Whirlpool Canada Inc. Customer Interaction Center toll
free: 1-800-461-5681 Monday to Friday 8:00 a.m. - 6:00 p.m.
(EST). Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers.
For service in Canada
Call 1-800-807-6777. Whirlpool Canada Inc. designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada
Inc. with any questions or concerns at:
Consumer Interaction Center
Whirlpool Canada Inc.
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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