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109
Troubleshooting
Self-diagnosis display
– If a code starting with an alphabet
letter appears
Your camera has a self-diagnosis display.
This function displays the camera condition
on the LCD screen with a combination of a
letter and four numerical digits. If this
occurs, check the following code chart and
attempt the corresponding corrective
actions. The last two digits (indicated by
ss) will differ depending on the state of
the camera.
C:32:ss
Self-diagnosis display
If you are unable to solve the problem even
after trying the corrective actions a few
times, contact your Sony dealer or local
authorized Sony service facility and inform
them of the 5-digit code.
Code Cause Corrective action
C:32: ss There is trouble with your
camera’s hardware.
• Turn the power off and on again
(page 15).
C:13: ss The camera cannot read or write
data on the disc.
• Clean the disc when the disc is dirty
(page 120).
The inserted disc cannot be used
with your camera, or the data is
damaged.
• Insert a new disc (page 18).
E:61: ss
E:91: ss
A camera malfunction that you
cannot reverse has occurred.
• Press the RESET button (page 98) located
on the bottom of the camera, then turn on
the power again.
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