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Before you call for service
Problem Possible Causes What To Do
Noise Some of the sounds you’ll Detergent cup opening.
hear are normal
The motor starting during the drying period.
Water draining out of the tub immediately after you
start the dishwasher.
Utensils are not secure in the Make sure everything is secured in dishwasher.
rack or something small has
dropped into the rack
Motor hums Dishwasher has not been used on a regular basis. If you
do not use your dishwasher often, set it to fill and pump
out once every week. This will help keep the seal moist.
Dishwasher control was not advanced properly to the start
of the desired cycle. Advance the control to the start of
the desired cycle.
Detergent left in Dishes are blocking the Reposition the dishes.
dispenser cups detergent cups
Water standing in the Drain is clogged If you have an air gap, clean it.
bottom of the tub
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
If the dishwasher drains into a disposer, run disposer clear.
This is normal A small amount of clean water around the outlet of the tub
bottom at the back of the tub keeps the water seal lubricated.
Suds in the tub Correct detergent wasn’t used Use only automatic dishwasher detergents to avoid sudsing.
Cascade
®
Dishwashing Detergent has been
approved for use in all GE dishwashers.
To remove suds from the tub, open the dishwasher and let
suds evaporate. Add 3.8 liters of cold water to the tub. Close
and latch the dishwasher. Repeat if necessary.
Rinse agent was spilled Always wipe up rinse agent spills immediately.
Stained dishwasher parts Detergent with Some detergents contain colorant (pigment or dyes) that
colorant was used will discolor the tub interior with extended use. Check the
detergent cup for signs of any discoloration. If cup is
discolored, change to detergent without any colorant.
Some tomato-based Use of the RINSE ONLY cycle after adding the dish to the
foods can stain load can decrease the level of staining.
Troubleshooting Tips - Save time and money! Review the charts on the following pages, or visit
GEAppliances.ca. You may not need to call for service.
Dishwasher won’t run Fuse is blown, or the Replace fuse or reset circuit breaker. Remove any other appliances
circuit breaker tripped from the circuit.
Power is turned off In some installations, the power to the dishwasher is proved through a
wall switch, often located next to the disposer switch. Make sure it is on.
Reboot your control Turn off power to the dishwasher (at circuit breaker or wall switch) for
30 seconds, then turn back on.
Steam This is normal Steam comes through the vent during washing, drying and when
water is being pumped out.
Beeping at the end This is normal The dishwasher will beep 4 times (unless interupted) and the CLEAN light
of the cycle
will display at the end of the wash cycle.
10
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