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139
7
Appendix
WARRANTY POLICY
All Pentax cameras purchased through authorized bona fide photographic distribution
channels are guaranteed against defects of material or workmanship for a period of
twelve months from date of purchase. Service will be rendered, and defective parts will
be replaced without cost to you within that period, provided the equipment does not show
evidence of impact, sand or liquid damage, mishandling, tampering, battery or chemical
corrosion, operation contrary to operating instructions, or modification by an
unauthorized repair shop. The manufacturer or its authorized representatives shall not
be liable for any repair or alterations except those made with its written consent and shall
not be liable for damages from delay or loss of use or from other indirect or
consequential damages of any kind, whether caused by defective material or
workmanship or otherwise; and it is expressly agreed that the liability of the manufacturer
or its representatives under all guarantees or warranties, whether expressed or implied,
is strictly limited to the replacement of parts as hereinbefore provided. No refunds will be
made on repairs by non-authorized Pentax service facilities.
Procedure During 12-month Warranty Period
Any Pentax which proves defective during the 12-month warranty period should be
returned to the dealer from whom you purchased the equipment or to the manufacturer.
If there is no representatives of the manufacturer in your country, send the equipment to
the manufacturer, with postage prepaid. In this case, it will take a considerable length of
time before the equipment can be returned to you owing to the complicated customs
procedures required. If the equipment is covered by warranty, repairs will be made and
parts replaced free of charge, and the equipment will be returned to you upon
completion of servicing. If the equipment is not covered by warranty, regular charges of
the manufacturer or of its representatives will apply. Shipping charges are to be borne
by the owner. If your Pentax was purchased outside of the country where you wish to
have it serviced during the warranty period, regular handling and servicing fees may be
charged by the manufacturer's representatives in that country. Notwithstanding this,
your Pentax returned to the manufacturer will be serviced free of charge according to
this procedure and warranty policy. In any case, however, shipping charges and
customs clearance fees to be borne by the sender. To prove the date of your purchase
when required, please keep the receipt or bills covering the purchase of your equipment
for at least a year. Before sending your equipment for servicing, please make sure that
you are sending it to the manufacturer's authorized representatives or their approved
repair shops, unless you are sending it directly to the manufacturer. Always obtain a
quotation for the service charge, and only after you accept the quoted service charge,
instruct the service station to proceed with the servicing.
• This warranty policy does not affect the customer’s statutory rights.
• The local warranty policies available from Pentax distributors in some
countries can supersede this warranty policy. Therefore, we recommend
that you review the warranty card supplied with your product at the time
of purchase, or contact the PENTAX distributor in your country for more
information and to receive a copy of the warranty policy.
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