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12 PowerXL Grind & Go
™
Troubleshooting
Symptom Possible Cause Solution
The appliance is not powering on. The Carafe is not locked into place.
Ensure that all the components of the Carafe are in place.
Ensure that the handle of the Carafe is aligned with the
lock symbol. Make sure the appliance is plugged in
The appliance is beeping.
The Filter Basket is not in place. Ensure that the Filter Basket is in place.
The coffee grounds from a previous use
are still in the Filter Basket.
Remove any old coffee grounds.
Add new coffee beans or grounds.
The brewing cycle will not start. There is no water in the Water Reservoir. Fill the Water Reservoir using the water level markings.
The appliance is not grinding beans. The Carafe may be too full.
Turn the appliance off. Remove some of the beans
from the Carafe.
Coffee is weaker than usual.
There are not enough beans in the Carafe.
Be sure there are enough beans in your Carafe for the
amount of coffee you intend to brew. Be sure not to
exceed the maximum bean capacity of 5 tbsp.
There is not enough ground coffee in the Carafe.
Add more ground coffee. Be sure not to exceed
the maximum ground coffee capacity of 5 tbsp.
The Filter basket overows.
The Filter Basket is not properly inserted
in the Carafe.
Insert the Filter Basket in the Carafe
(see the "Making Coffee with Whole Beans" section).
Too many grounds have been placed
in the Filter Basket.
Remove some of the grounds from the Filter Basket.
Grounds are in coffee. The Filter Basket has overowed.
Remove some of the grounds from the Filter Basket.
Use less ground coffee or fewer coffee beans.
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