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Page 18
Troubleshooting
ISSUE CAUSE SOLUTION
Excessive smoke and or darkening
of frying compound
Fryer temperature is too high Adjust the fryer temperature
Fryer compound/oil is old and full of
food particles
Strain or skim compound/oil
Change compound oil completely
Use a quality oil
Improper preparation on food
Product under lled
Product over-lled
Check to see if food is breaking
down. Replace food product if
needed
Fill basket to proper level
Reduce the lled basket for proper
frying conditions
Gas type of unit needs to be
converted
Unit ships from the factory Natural
gas OR LP gas. Conversion of this
unit is not applicable.
Contact Globe. Do not attempt
conversion.
Fryer pot - compound oil not heating Fryer temperature is too low Adjust the fryer temperature
Main gas line is closed Open valve
Pilot light is not lit Ignite pilot light
Cause unknown Call for service
If problem persists and the above solutions do not correct the issue, please call Globe’s Service Department at:
866-260-0522.
THERMOSTAT CALIBRATION
The fryer thermostat control is factory calibrated. If cooking results indicate unit is not maintaining correct
temperatures, consult an authorized service representative.
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