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15
Problem Possible Solution
Water visibly leaks from the
humidifier.
Stop using the humidifier and see Preventing Water Leaks (page 11) before
using again. If the humidifier continues leaking, contact Customer Support
(see page 17).
A puddle of water forms around
the humidifier.
Switch the humidifier to a lower mist setting.
Open a window to ensure proper airflow for your humidifier, or move the humidifier
to a more well-ventilated room.
Make sure the water tank is properly in place (see Getting Started, page 8).
When replacing the water tank, wipe o excess water from the water tank and base.
Stop using the humidifier and see Preventing Water Leaks (page 11) before
using again. If the humidifier continues leaking, contact Customer Support
(see page 17).
Mist is not warm after
pressing
.
Allow the humidifier to heat up for about 15 minutes to produce warm mist.
Clean the heating element of the humidifier (see Keeping Things Clean, page
12).
Incorrect humidity level is
displayed.
The room may be larger than the humidifier’s eective range. Move to a room
smaller than 430–753 ft² (40–70 m²).
Moisture may have built up inside of the humidity sensor. Turn o the humidifier and
allow the sensor to air dry. Make sure the nozzles are facing away from the sensor.
The humidifier does not respond
to the remote.
Move remote control to within 16 ft (4.8 m) of the humidifier.
Remove the plastic tab from the battery compartment.
Change the battery (see Replacing the Remote Control Battery, page 13).
If your problem is not solved or is not listed, please contact Customer Support (see page 17).
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