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14
TROUBLESHOOTING
Problem Possible Solution
No mist comes out of the nozzles.
Plug in the humidifier and turn it on.
Add at least 2 cups of clean water to the water tank.
Clean the humidifier (see Keeping Things Clean, page 12).
Water may be in the air vent. Take the water tank o and allow the vent to fully air
dry before using again.
Only a small amount of mist
comes out of the nozzles.
Clean the humidifier, especially the nozzles, air vent, and transducer (see Keeping
Things Clean, page 12).
Humidifier produces an unusual
smell.
If the humidifier is new, remove the water cap, and place the water tank in a cool, dry
place for 12 hours.
If essential oils were diused on the aroma pad, rinse the pad under clean water,
and allow it to dry.
Clean the humidifier (see Keeping Things Clean, page 12).
Humidifier makes a loud or
unusual noise.
Make sure the water tank is properly in place. See Getting Started (page 8).
Place humidifier on a flat, level surface.
Add at least 2 cups of clean water into the water tank.
The humidifier may be malfunctioning. Stop using the humidifier and contact
Customer Support (see page 17).
Mist comes out from the base. Make sure the water tank is properly in place. See Getting Started (page 8).
White dust appears around the
humidifier.
Use distilled water to fill the humidifier. Avoid using water with high mineral content.
Clean the humidifier (see Keeping Things Clean, page 12).
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