SOE 96733
Tall Larder Fridge
User Manual
EN /
58 4553 0000 / AA
EN
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Please read these instructions first before using your appliance
Thank you for choosing a Blomberg appliance.
Please take some time to read this user manual before using your appliance, to
ensure you know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the appliance
is correctly connected and fitted prior to use.
Please write your product model and serial number on the last page of this
user manual, and store in a safe location close to the appliance for easy future
reference.
This user manual may also be applicable for several other models. Differences
between models will be listed.
If you have any questions or concerns, please call our contact centre or find help
and information online at www.blomberguk.com
Explanation of symbols
Throughout this user manual the following symbols are used:
CImportant information or useful tips.
AWarning against dangerous conditions for life and property.
BWarning against electric voltage.
A
A
A
C
SUPPLIER’S NAME
MODEL IDENTIFIER
(*)
INFORMATION
C
The model information as stored in the product data base
can be reached by entering following website and searching
for your model identifier (*) found on energy label.
https://eprel.ec.europa.eu/
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CONTENTS
1 Your refrigerator 4
2 Warnings 5
For models with water dispenser ... 6
Electrical Requirements .................6
Warning! This Appliance Must Be
Earthed ......................................... 7
Energy Saving Tips ........................ 7
Compliance with WEEE Directive and
Disposing of the Waste Product: ...8
Compliance with RoHS Directive: ..8
Package information ...................... 8
3 Installation 9
Transportation Instructions ............. 9
Installation Instructions .................. 9
Changing the illumination lamp ... 10
Reversing The Doors ................... 12
4 Before operating 14
Starting ........................................ 14
5 Using your cooler 15
Using interior compartments ........ 15
Stopping your product .................15
Cooling ........................................ 16
Placing the food .......................... 16
6 Maintenance and
cleaning 17
7 Do’s and Don’ts 18
EN
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C Figures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.
1 Your refrigerator
Congratulations on your choice of a BLOMBERG quality Appliance which has
been designed to give you service for many years.
*May not be available in all models
1. Trim plastic front
2. Butter & Cheese sections
3. Adjustable door shelves
4. Shelter wire
5. Bottle shelves
6. Adjustable front feet
7. Crisper
8. Chiller compartment
9. Crisper cover and glass
10. Movable shelves
11. Wine cellar
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3
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2 Warnings
• DO NOT connect your
appliance to the electricity
supply until all packing and
transit protectors have been
removed.
• Leave to stand for at least 4
hours before switching on to
allow compressor oil to settle if
transported horizontally.
• If you are discarding an old
refrigerator with a lock or latch
fitted to the door, disable the
lock/latch, ensure that it is left
in a safe condition to prevent
the entrapment of young
children.
• This appliance must only be
used for its intended purpose
i.e the storing of edible
foodstuff.
• Do not dispose of the
appliance on a fire. At
BLOMBERG, the care and
protection of our environment
is an ongoing commitment.
This appliance which is among
the latest range introduced is
particularly environment friendly.
Your appliance contains non
CFC / HFC natural substances
in the cooling system (Called
R600a) and in the insulation
(Called cyclopentane) which
are potentially flammable if
exposed to fire. Therefore,
take care not to damage, the
cooling circuit / pipes of the
appliance in transportation and
in use. In case of damage do
not expose the appliance to fire
or potential ignition source and
immediately ventilate the room
where the appliance is situated.
• We suggest you contact your
local authority for disposal
information and facilities
available.
• To obtain the best possible
performance and trouble free
operation from your appliance
it is very important to carefully
read these instructions.
• On delivery, check to make
sure that the product is not
damaged and that all the parts
and accessories are in perfect
condition.
• Ensure that the plug remains
readily accessible. Do not use
multiple adapter or extension
cable.
• Failure to observe these
instructions may invalidate your
right to free service during the
guarantee period.
• Keep ventilation openings, in
the appliance enclosure or in
the built-in structure, clear of
obstruction.
• Do not use mechanical devices
or other means to accelerate
the defrosting process, other
than those recommended by
the manufacturer.
• Do not damage the refrigerant
circuit.
• Do not use electrical
appliances inside the food
storage compartments of the
appliance, unless they are of
the type recommended by the
manufacturer.
• We suggest you keep these
instructions in a safe place for
easy reference.
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• This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical, sensory
or mental capabilities or
lack of experience and
knowledge if they have
been given supervision or
instruction concerning use of
the appliance in a safe way
and understand the hazards
involved.
• Children should be supervised
to ensure that they do not play
with the appliance.
For models with water
dispenser
• Pressure for cold water inlet
shall be maximum 90 psi (6.2
bar). If your water pressure
exceeds 80 psi (5.5 bar), use a
pressure limiting valve in your
mains system. If you do not
know how to check your water
pressure, ask for the help of a
professional plumber.
• If there is risk of water hammer
effect in your installation,
always use a water hammer
prevention equipment in
your installation. Consult
Professional plumbers is
you are not sure that there is
water hammer effect in your
installation.
• Do not install on the hot water
inlet. Take precautions against
of the risk of freezing of the
hoses. Water temperature
operating interval shall be 33°F
(0.6°C) minimum and 100°F
(38°C) maximum.
• Use drinking water only.
Electrical Requirements
Before you insert the plug into
the wall socket make sure that
the voltage and the frequency
shown on the rating plate inside
the appliance corresponds to
your electricity supply.
Rating label is on the left hand
side of inner liner.
We recommend that this
appliance be connected to the
mains supply via a
suitable switched and fused
socket. The appliance must be
positioned so that the plug is
accessible.
Should the mains lead of the
appliance become damaged or
should it need
replacing at any time, it must
be replaced by a special
purpose made mains lead
which can only be obtained
from a BLOMBERG Authorised
Service Agent.
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FITTED WITH
BS 1362 13A FUSE ALWAYS
FIT BS 1362 REPLACEMENT
CARTRIDGE FUSE
GREEN &
YELLOW
OR
GREEN
N
BLUE
OR
BLACK
L
BROWN
OR
RED
22mm.
6mm.
6mm.
6mm.
32mm.
12mm.
FUSE
CORD GRIP
Warning! This Appliance
Must Be Earthed
If the fitted moulded plug is
not suitable for your socket,
then the plug should be cut off
and an appropriate plug fitted.
Destroy the old plug which is
cut off as a plug with bared cord
could cause a shock hazard if
inserted into a socket elsewhere
in the house.
The moulded plug on this
appliance incorporates a 13
A fuse. Should the fuse need
to be replaced an ASTABEAB
approved BS 1362 fuse of the
same rating must be used. Do
not forget to refit the fuse cover.
In the event of losing the fuse
cover the plug must not be used
until a replacement fuse cover
has been fitted. Colour of the
replacement fuse cover must be
the same colour as that visible
on the pin face of the plug. Fuse
covers are available from any
good electrical store.
Important! Fitting A Different
Plug
As the colours of the wires in
the mains lead of this appliance
may not correspond with the
coloured markings identifying
the terminals in your plug
proceed as follows: (See
diagram).
1. Connect the green-yellow
or green (Earth) wire to the
terminal in the plug marked
‘E’ or with the symbol
or
coloured green and yellow or
green.
2. Connect the blue (Neutral)
wire to the terminal in the plug
marked ‘N’ or coloured black.
3. Connect the brown (Live)
wire to the terminal in the plug
marked ‘L’ or coloured red.
4. With alternative plugs a 13 A
fuse must be fitted either in the
plug or adaptor or in the main
fuse box. If in doubt contact a
qualified electrician.
Energy Saving Tips
1. Ensure your appliance is
installed in a well ventilated
area.
2. Ensure the time between
buying chilled/frozen food and
placing them in your appliance
is kept at minimum, particularly
in summer. We recommend
you use a cool bag or a special
carrier bag to carry perishable
food.
3. Do not leave the door (s) of
your appliance open longer
than necessary and ensure
they are closed properly after
each opening.
4. Defrost frozen food in the
fridge, so that frozen food acts
as an ice pack to assist cooling
in fridge.
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Compliance with WEEE
Directive and Disposing of
the Waste Product:
Thisproduct complies
with EU WEEE
Directive (2012/19/EU).
This product bears a
classification symbol
for waste electrical and
electronic equipment (WEEE).
This product has been
manufactured with high quality
parts and materials which can
be reused and are suitable for
recycling. Do not dispose of the
waste product with normal
domestic and other wastes at
the end of its service life. Take it
to the collection center for the
recycling of electrical and
electronic equipment. Please
consult your local authorities to
learn about these collection
centers.
Compliance with RoHS
Directive:
The product you have
purchased complies with EU
RoHS Directive (2011/65/EU).
It does not contain harmful and
prohibited materials specified in
the Directive.
Package information
Packaging materials of the
product are manufactured
from recyclable materials in
accordance with our National
Environment Regulations. Do
not dispose of the packaging
materials together with the
domestic or other wastes. Take
them to the packaging material
collection points designated by
the local authorities.
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3 Installation
Transportation Instructions
1. The appliance should be transported
only in a vertical upright position. The
packing as supplied must be intact
during transportation.
2. If during the course of transport the
appliance has to be transported
horizontally, the product must only
be laid on its right hand side (when
facing the door front) and it must not
be operated for at least 4 hours to
allow the system to settle after the
appliance is brought back to upright
position.
3. Failure to comply with the instructions
could result in damage occurring
to the appliance. The manufacturer
will not be held responsible if these
instructions are disregarded.
4. The appliance must be protected
against rain, moisture and other
atmospheric influences.
5. When positioning your appliance take
care not to damage your flooring,
pipes, wall coverings etc. Do not
move the appliance by pulling by the
door or handle.
6. Empty any water in the drain tray and
Water Dispenser tank before moving.
See section ‘Defrosting’ and ‘Care &
cleaning’ for further information.
7. Make sure that the defrost water pipe
at the back of the product is fixed
to the plastic evaporating pan on
the top of the compressor, to avoid
defrost water spillage on the floor.
Important Care must be taken
when carrying the appliance to avoid
touching the bottom of the condenser
metal support/pipework at the back of
the appliance as you might injure your
fingers and hands or damage your
product.
Important :
Make sure that mains cable is not
caught under the appliance during and
after carrying/moving the appliance, to
avoid the mains cable becoming cut or
damaged.
Do not attempt to sit or stand on top
of your appliance. You could injure
yourself and damage the appliance.
BLOMBERG declines to accept any
liability should the instructions not be
followed.
Installation Instructions
1. Fit the two plastic wall spacers
supplied with the appliance onto
the condenser at the back of the
appliance by rotating 1/4 turn.
2. Locate the appliance on a smooth
surface.
3. To ensure it is standing upright
adjust the two front feet by turning
clockwise or anti-clockwise, until it is
in firm contact with the floor. Correct
adjustment of feet avoids excessive
vibration and noise.
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4. A special receptacle is supplied to
store the mains plug during transit.
The receptacle is fixed at the back
of the cabinet on the side of the
compressor. Gently remove the plug
from the receptacle. Never pull the
mains cord, you may damage the
appliance. In case of transportation,
ensure you locate the plug in the
receptacle provided to avoid transit
damage.
5. The space in the room where the
appliance is installed must not be
smaller than 10 cubic metres.
Changing the illumination
lamp
To change the Bulb/LED used for
illumination of your refrigerator, call
your AuthorisedService.
The lamp(s) used in this appliance
is not suitable for household room
illumination. The intended purpose of
this lamp is to assist the user to place
foodstuffs in the refrigerator/freezer
in a safe and comfortable way.The
lamps used in this appliance have to
withstand extreme physical conditions
such as temperatures below -20 °C.
(only chest and upright freezer)
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7
45 °
180°
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1
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13
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15
15
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14
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Reversing The Doors
We recommend that you reverse the
door before switching on for the first
time.
Tools required: Small and medium size
flat and cross-headed screwdrivers, a
pair of pliers.
Spare Parts supplied in the plastic
bag: The following parts, which are
exclusively for left hand side fitted
hinge operation are supplied in a
plastic bag with the appliance:
- Door top trim hinge covers – there
are 2 different parts, one for each side
of top trim.
We suggest you keep all the parts
supplied in the plastic bag and also
parts, which have been removed when
reversing the door, in a safe place for
possible future, re-use.
Important:
We suggest you ask somebody to
help you when moving the appliance
around and to hold the door when
removing / re-fitting hinges and the
door to avoid any injury and damage
to the product.
Please refer to diagrams supplied. To
follow numbers in brackets below,
refer to the main diagram.
1. Switch off the appliance at the
socket outlet and pull out the mains
plug.
2. Remove all loose items and fittings
and food inside the appliance.
3. Gently prise off plastic hinge covers
on both sides of front top panel using
a small flat-headed screwdriver. (1-2)
4. Unscrew the bolts of the top hinge
and remove top hinge. (3)
5. Remove door carefully off the bottom
hinge and stand door upright in a
safe place.(4)
6. Gently prise off plastic hinge cover on
door top trim. Fit the other door top
trim plastic off hinge cover supplied in
the plastic bag.(5)
7. Gently tilt the appliance back
against a strong wall on its rear side
sufficiently to allow the lower hinge
to be removed. Take care to protect
the appliance, your wall and floor
coverings. You can utilise the original
packaging to do this.Once you tilt the
appliance back, check to make sure
the appliance is completely stable
and safe before you carry on. (6)
8. Unscrew and remove the front feet
and 1 bolt. (7)
9. Unscrew and remove the bottom
hinge. (8)
10. Unscrew and remove the bottom
hinge door stopper and bushing and
reposition them on the other side
while rotating the bushing 180°. (9)
11. Fit the bottom hinge and tighten the
screws as shown in figure. (10)
12. Fit the other front feet as shown in
figure. (11)
13. Rotate the top hinge 180°. Unscrew
the hinge pin and re-tighten it to the
opposite side. (12)
14. Fit the top hinge on the left hand side
bushing of the door. (13)
15. Locate and re-fit door to bottom
hinge pin. (14)
16. Re-fit the upper hinge on the
opposite side by using a flat headed
screwdriver. (15)
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17. Fit front top panel plastic hinge covers
on the opposite sides. (16)
18. Remove the handle cover gently
taking care not to damage the
appliance.(17)
19. Unscrew and remove the handle (18).
Do not unscrew the yellow coloured
screws!
20. Rotate 180 degrees and fit handle
to the other side after removing hole
plugs gently.(19,20)
21. Fit the handle cover.(21)
22. Adjust the two front feet if necessary.
23. Check that door opens and closes
easily, it is aligned correctly and there
are no gaps allowing air into the
cabinet. If there are gaps between the
door seal and the cabinet, adjust the
door seal by gently pulling away from
the door using fingers.
24. Check that all the hinge screws are
tightened. Avoid over tightening the
screws.
25. Put all items, fittings back in the
appliance.
26. Wait for at least 4 hours to allow the
system to settle before switching on.
27. Once the correct storage
temperatures have been reached in
the appliance, put back all the food.
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4 Before operating
Starting
Final Check
Before you start using the refrigerator
check that:
1. For a freestanding appliance; ‘this
refrigerating appliance is not intended
to be used as a built-in appliance.
2. The front feet have been adjusted so
the appliance is level.
3. The interior is dry and air can circulate
freely around the outside of the
product.
4. Clean the interior as recommended
under “CLEANING AND CARE.”
5. Insert the plug into the wall socket
and switch on the electricity supply.
When the door is open the interior
light will come on.
6. You will hear a noise as the
compressor starts up. The liquid and
gases sealed within the refrigeration
system may also give rise to noise,
whether the compressor is running or
not which is quite normal.
7. We recommend that you set the
thermostat thermostat to 3 (three)
and monitor the temperature to
ensure the appliance maintains
desired storage temperatures (See
section Temperature Control and
Adjustment).
8. Do not load the appliance
immediately it is switched on. Wait
until the correct storage temperature
has been reached.
9. We recommend that you check
the temperature with an accurate
thermometer
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5 Using your cooler
Thermostat knob
The thermostat knob is located on the
top trim of the cooler.
Important:
When you adjust the set temperature,
there may be a short delay before the
compressor starts to operate. This is
normal and not a compressor fault.
Using interior compartments
Body shelves: Distance between the
shelves can be adjusted when neces-
sary.
Crisper: Vegetables and fruits can be
stored in this compartment for long
periods without decaying.
Bottle shelf: Bottles, jars and tins can
be placed in these shelves.
Stopping your product
If your thermostat is equipped with “0”
position:
- Your product will stop operating
when you turn the thermostat button
to “0” (zero) position. Your product
will not start unless to you turn the
thermostat button to position “1” or
one of the other positions again.
If your thermostat is equipped with
“min” position:
- Unplug your product to stop it.
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Cooling
Food storage
The fridge compartment is for the
short-term storage of fresh food and
drinks.
Store milk products in the intended
compartment in the cooler
Bottles can be stored in the bottle
holder or in the bottle shelf of the door.
Raw meat is best kept in a
polyethylene bag in the compartment
at the very bottom of the cooler.
Allow hot foods and beverages to cool
to room temperature prior to placing
them in the cooler.
•Attention
Store concentrated alcohol only
standing upright and tightly closed.
•Attention
Do not store explosive substances or
containers with flammable propellant
gases (spray cans etc.) in the device.
There is a danger of explosion.
Placing the food
Egg tray Egg
Fridge
compartment
shelves
Food in pans,
covered plates and
closed containers
Fridge
compartment
door shelves
Small and
packaged food
or drinks (such as
milk, fruit juice and
beer)
Crisper
Vegetables and
fruits
Defrosting of the appliance
The appliance defrosts automatically.
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6 Maintenance and cleaning
• We recommend that you switch off
the appliance at the socket outlet
and pull out the mains plug before
cleaning.
• Never use any sharp abrasive
instrument, soap, household
cleaner, detergent and wax polish for
cleaning.
• Use luke warm water to clean the
cabinet of the appliance and wipe it
dry.
• Use a damp cloth wrung out in
a solution of one teaspoon of
bicarbonate of soda to one pint of
water to clean the interior and wipe
it dry.
• Make sure that no water enters the
temperature control box.
• If the larder refrigerator is not going
to be used for a long period of time
switch it off, remove all food, clean it
and leave the door ajar.
• Any dust that gathers on the
condenser, which is located at the
back of the appliance, should be
removed once a year with a vacuum
cleaner.
• Check door seals regularly to ensure
they are clean and free from food
particles.
• Removal of door rack :
• To remove a door rack, remove all the
contents and then simply push the
door tray upwards from the base.
• Make sure that the special plastic
container (drain tray) at the back of
the appliance which collects defrost
water is clean at all times. If you want
to remove the tray to clean it follow
the instructions below :
• Switch off at the socket outlet and
pull out the mains plug.
• Push the lug down with the tip of a
screw driver & pull out firmly.
• Clean the drain tray and wipe it dry.
• Reassemble reversing the sequence
and operations.
Super Fresh Zone:
• Pull it out as far as possible and then
lift up and remove it completely.
Special Container
Compressor
1
2
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7 Do’s and Don’ts
Do- Clean your larder refrigerator
regularly.
Do- Keep raw meat and poultry below
cooked food and dairy products and
ideally in the super fresh zone.
Do- Keep food for as short a time as
possible and adhere to ‘Best Before’
and “Use By” dates.
Do- Take off any unusable leaves on
vegetables and wipe off any soil.
Do- Leave lettuce, cabbage, parsley
and cauliflower on the stem.
Do- Wrap cheese firstly in greaseproof
paper and then in a polythene bag
excluding as much air as possible.
Do- Wrap meat, fish and offal in
polythene bags.
Do- Wrap bread well to keep it fresh..
Do- Chill white wines, beer, lager and
mineral water before serving.
Do- Put Melon in your fridge. It can be
chilled for short periods as long as it
is wrapped to avoid it flavouring other
food.
Don't - Leave door open for long
periods as this will make the larder
refrigerator more costly to run.
Don't- Keep poisonous or any
dangerous substances in the larder
refrigerator.Your larder refrigerator
has been designed for the storage of
edible foodstuffs only.
Don't- Consume food which has been
stored for an excessive time in the
larder refrigerator.
Don't- Store cooked and fresh food
together in the same container. They
should be packaged and stored
separately..
Don't- Let defrosting food or food
juices drip onto food in your larder
refrigerator.
Problem Solvıng
If the appliance does not operate
when switched on, check whether:
• The plug is inserted properly in the
socket and that the power supply is
on. (To check the power supply to
the socket, plug in another appliance)
• The fuse has blown/circuit breaker
has tripped/main distribution switch
has been turned off.
• The temperature control has been set
correctly.
• New plug is wired correctly if you
have changed the fitted moulded
plug.
If the appliance is still not operating
after the above checks, please
refer to the section on “How To
Obtain Service”.
Please ensure that above checks
have been made as a charge will
be made if no fault is found.
EN
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BLOMBERG UK AND IRELAND STANDARD MANUFACTURER
GUARANTEE TERMS AND CONDITIONS
Your new Blomberg product is guaranteed against faulty materials, defective
components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the
product, and lasts for a period of thirty six (36) months unless Beko plc
(the “Manufacturer”) agrees to extend the guarantee for the product in
writing.
If you have any questions about the guarantee on your product (including how
long it is valid), please contact your retailer or our contact centre on 0333 207
9870 (UK and Northern Ireland) or 01 691 0160 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in
connection with the product. This guarantee is in addition to your statutory rights
as a consumer. If you have any questions about these rights, please contact
the retailer from which you purchased the product. In certain circumstances,
it is possible that your statutory rights may offer additional or higher levels of
protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective
components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Blomberg Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and
handles.
• Accessories and/or consumable items including but not limited to ice trays,
scrapers, cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
Accidental damage, misuse or abuse of a product.
An attempted repair of a product by anyone other than a Blomberg
Approved Engineer (the “Engineer”).
Installation or use of a product where such installation or use fails to
meet the requirements contained in this guarantee or the User Instructions
Booklet.
• Repairs to a product operated at any time on commercial or non-residential
household premises (unless we have previously agreed to the installation
environment).
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This guarantee is limited to the cost of repairing the product. To the extent
permitted by law, the Manufacturer does not accept and will not be held liable for
any financial loss incurred in connection with the failure of any product to operate
in accordance with the expected standards. Such financial loss includes but is
not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in
commercial or non-residential domestic household premises, unless we have
previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with
the instructions contained in the User Instructions Booklet provided with your
product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is
recommended for all Washing Machines, Dishwashers and Electric Cookers (as
incorrect installation may result in you having to pay for the cost of repairing the
product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks
Ireland for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the
United Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from
an authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased
as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean
that a product has the benefit of this guarantee. If you have any questions, please
call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or
representatives are subjected to physical or verbal abuse in the course of carrying
out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable
basis only.
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Does Blomberg offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole
discretion, replace your product with a new product instead of carrying out a
repair. Where a replacement is offered, this would normally be an identical model
but when this is not possible, a model of similar specification will be provided.
The Manufacturer will cover the costs and arrange for the delivery of the new
product and for the return of the old product. Any costs related to disconnecting
the faulty product and installing the replacement product will not be borne by
the Manufacturer unless previously agreed to in writing. The original guarantee
will continue to apply to the replacement product; the new product will not come
with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments
outside these hours may be possible at the sole discretion of the Manufacturer
but cannot be guaranteed. Whilst our Engineers will endeavour to minimize
inconvenience and to meet requests for specific timed appointments, this cannot
be guaranteed. We will not be liable for delays or if it is unable to carry out a
repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is
covered by this guarantee with a proof of purchase. The Manufacturer reserves
the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault
with your product.
• That your product has not been installed or operated in accordance with the User
Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective
components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you
with an invoice. The Manufacturer reserves the right to terminate the guarantee if
you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by
English law and subject to the English Courts, save where you live in another
part of the United Kingdom, in which case the law and courts of that location will
apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by
Irish law and the Irish courts will have jurisdiction.
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This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent,
Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number
02415578.
BLOMBERG UK AND IRELAND OPTIMA INVERTER MOTOR GUARANTEE
TERMS AND CONDITIONS
This 10 year guarantee relates to Blomberg products that feature the
Optima Inverter Motor.
The Optima Motor guarantee terms and conditions are in addition to our
Standard guarantee terms and conditions detailed in the previous section.
In order to activate the 10 year guarantee you MUST register the
appliance within 90 days of the original purchase date. You can register
by first visiting blomberguk.com/register and by following the online
instructions.
All Blomberg appliances come with a 3 year parts and labour guarantee as
standard. When you register your appliance for the Optima Inverter Motor 10
year guarantee, you are also registering your appliance for the standard 3 year
parts and labour guarantee.
Blomberg built-in or integrated products purchased from Euronics agents come
with a 3 year parts and labour guarantee which is extended to 5 years, free of
charge, upon registration of the appliance. When you register your appliance for
this additional 2 years, you will automatically activate the Optima Inverter Motor
10 year guarantee. You do not need to register twice. To make a claim against
your Blomberg Optima Inverter Motor Guarantee (the “Guarantee”), all customer
and product details must be registered with Beko plc using the procedure
outlined below.
1. This extra 7 years or 5 years (for built-in appliances from Euronics agents)
Guarantee is only effective after the expiration of the standard manufacturer’s
guarantee.
2. It is only valid for the Optima Inverter motors of selected washing
machines, washer-dryers, tumble dryers and dishwashers. It does not cover
any labour charge or any other components of the product. In addition, it is only
valid for one replacement of the Optima motor during the extra 9-year (for free
standing appliances) or 8 year (for built-in appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90
days of the original purchase date, by visiting blomberguk.com/register.
4. Customers will receive a unique reference code as proof of guarantee
validation by email or post, which must be quoted at the time of a claim being
made.
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5. Any repair/replacement of the Optima Inverter motor must only be carried
out by an authorised Blomberg Service Agent (the “Service Agent”).
6. Labour for the repair/replacement of the Optima Inverter motor is not
included in this guarantee and is chargeable directly by the Service Agent
7. Any additional components fitted to the product at any time will not be
covered by this guarantee and will be chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer’s standard guarantee
11. The Terms and Conditions shown above are in addition to the standard
terms and conditions of your product guarantee. Please read and refer to such
Terms and Conditions when making any claim.
12. We may use the information you provide for marketing purposes and
to analyse your purchasing preferences. We may keep your information for a
reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt
into this service during the registration process. Further details are available at
http://www.blomberguk.com/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and
Wales; manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford
WD18 8QU. Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe
place; you will need to have this documentation available should the product
require attention under guarantee.
Please take a few moments to complete the details below, as you will need this
information when you call us, or to use our online services. When you call us you
may be required to input your serial number into your telephone keypad. For help
please visit Blomberguk.com/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User
guide
• The product model and serial number is printed on the Rating Label affixed to the
appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your
purchase receipt or other proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid
proof of purchase is required for requesting service under guarantee.
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Model number Serial number Purchased from Date of purchase
For service under guarantee or for product advice please call our
Contact centre
Before requesting service please check the troubleshooting guide in the
Operating Instructions booklet, as a charge may be levied where no fault is
found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to
the Engineer, without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe
environment to carry out any repairs.
Please have your Model number and Serial number available when you call us,
as you may be required to input your serial number into your telephone keypad
during your call.
UK Mainland & Northern Ireland:
0333 207 9870
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or
02, and are charged at the basic rate. Calls from landlines and mobiles are included in free call
packages but please check with your telephone service provider for exact call charges.
Republic of Ireland:
01 691 0160
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the
extended guarantee agreement document, otherwise please call us using the appropriate number
above, where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please call us on
0333 207 9870 or 01 691 0160
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Contact us though our website
Send us a secure message through our online contact us form. Please visit our
website, click Contact Us and choose a product support topic from the list of
options. Complete the required details and click send message.
Product registrations
For UK and Republic of Ireland product registrations please visit blomberguk.
com/register
