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Home Connect en
21
Remote diagnostics
Customer Service can use Remote Diagnostics to
access your appliance if you contact them, have your
appliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Note: For further information and details about the
availability of Remote Diagnostics in your country,
please visit the service/support section of your local
website: www.home-connect.com
About data protection
When your appliance is connected for the first time to a
WLAN network, which is connected to the Internet, your
appliance transmits the following categories of data to
the Home Connect server (initial registration):
■ Unique appliance identification (consisting of
appliance codes as well as the MAC address of the
installed WiFi communication module).
■ Security certificate of the WiFi communication
module (to ensure a secure IT connection).
■ The current software and hardware version of your
domestic appliance.
■ Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use these Home Connect functions for the first time.
Note: Ensure that the Home Connect functions can be
used only in conjunction with the Home Connect app.
Information on data protection can be accessed in the
Home Connect app.
Declaration of Conformity
Robert Bosch Hausgeräte GmbH hereby declares that
the appliance which features Home Connect is in
accordance with the basic requirements and the other
relevant provisions of the directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found
online at www.bosch-home.com/de on the product
page for appliance in the additional documents.
2.4 GHz band: max. 100 mW
5 GHz band: max. 100 mW
•’‹… Remote control
behaviour
‹ = Monitoring
You can display the operating sta-
tuses of your appliance in the Home
Connect app.
‚ = Manual remote start**
You can operate and start your
appliance remotely. However, you
must activate the remote start
before each operation.
ƒ = Continuous remote start
You can always operate and start
your appliance remotely.
•’‹†*** Software update ‚ = Update available*
ƒ = Start an available update
•’‹‡**** Allow remote diag-
nostics
‹ = No**
‚ = Yes
Setting Selection/display
* Display value (not adjustable)
** Factory setting
*** If a software update is available.
**** If the after-sales service has access.
y
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5 GHz Wi-Fi: for indoor use only
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