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23
TROUBLESHOOTING
Condition/Problem Things to Check Solution
Console will not power up/turn
on/start
Batteries Make sure batteries are installed correctly. If batteries
are correctly installed, replace with a set of new
batteries.
Speed displayed is not
accurate
Display set to wrong unit of
measure.(English/Metric)
Change display units.
Speed displayed is always
“0”/stuckinPausemode
Data cable Make sure the data cable is connected to the back of
the Console and the main frame assembly.
No speed/RPM reading Check data cable integrity All wires in cable should be intact. If any are cut or
crimped, replace cable.
Check data cable
connections
Be sure cable is connected securely.
Check magnet position
(requireschainguarddoor
removal)
Magnet should be in place on sprocket drive.
CheckRPMSensor(requires
chainguarddoorremoval)
RPM sensor should be aligned with magnet and con-
nected to data cable. Realign sensor if necessary.
Replace if there is any damage to the sensor or the
connecting wire.
Consoleshutsoff(enters
sleepmode)whileinuse
Check data cable integrity All wires in the cable should be intact. If any are cut or
crimped, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented
properly.
Check magnet position
(requireschainguarddoor
removal)
Magnet should be in place on sprocket drive.
Check RPM Sensor Contact your local distributor for further assistance.
Unit rocks/does not sit level Check leveler adjustment Leveling feet may be turned in or out to level bike.
Check surface under unit Adjustmentmaynotbeabletocompensateforex-
tremely uneven surfaces. Move bike to level area.
Pedals loose Check pedal to crank connec-
tion
Pedal should be tightened securely to crank. Be sure
connection is not cross-threaded.
Checkcranktoaxleconnec-
tion
Crankshouldbetightenedsecurelytoaxle.
Clicking sound when pedaling Check pedal to crank connec-
tion
Remove pedals. Make sure there is no debris on
threads, and reinstall the pedals
Rattling or grinding sound
whenpedaling/unitdifcultto
pedal
Checkchaintension(requires
chainguarddoorremoval)
Open chain guard door to see the chain. Tension
shouldnotbetooloose(nortootight).Contactyour
local distributor for assistance.
Seat post movement Check locking pin Be sure adjustment pin is locked into one of the seat
post adjustment holes.
Check adjustment knob Be sure knob is securely tightened.
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