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49-5000416 Rev. 0 47
Troubleshooting
Initiating a Master Reset
If there are reported errors or configuration issues, the
user may master reset the thermostat to its default
parameters.
Procedure:
•
Remove the faceplate of the thermostat
•
Power down the thermostat by either removing the
batteries or cutting power to the thermostat.
•
While the thermostat is powered off, press and hold the
“config” button located on the control board inside the
thermostat.
• Restore power to the thermostat by reinstalling the
battieries.
• Once the screen lights up,
release the “config” button.
•
If the master reset was successful, the thermostat will
display “12:00”,indicating all settings will be reset to
default and the thermostat needs to be re-configured.
Please see “configuring thermostat” in the manual on
page 9.
Contact GE Appliances technical support at
1-844-GE4-PTAC (or 844-434-7822) if the issues are not
resolved.
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