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41
TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
Before Calling for Service
The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If the washer does not function properly or does not function at all, check the following before
you call for service.
Error Codes
Problem Possible Cause & Solutions
UE
If the balance is not successful, this error will be displayed.
• The automatic attempt to rebalance the load was not successful. The cycle has
been paused to allow the load to be manually adjusted.
The load is too small.
• Small loads may need additional items to be added to allow the washer to
balance the load.
Heavy articles are mixed with lighter items.
• The load may have heavy items loaded with lighter items. Always try to wash
articles of somewhat similar weight to allow the washer to evenly distribute the
weight of the load for spinning.
The load is out of balance.
• Manually redistribute the load if articles have become tangled preventing the
automatic rebalancing from working properly.
IE
Water supply faucets are not fully open.
• Make sure that the water faucets are fully open.
Water line hoses are kinked, pinched, or crushed.
• Make sure that the hoses are not kinked or pinched. Be careful when moving the
washer.
Water inlet filters are clogged.
• Clean the inlet filters. See MAINTENANCE section.
Water supply pressure to faucet or house is too low.
• Check another faucet in the house to make sure that household water pressure
is adequate and flow is not restricted. Disconnect the inlet hose from the washer
and run a few gallons of water through the hose to flush the water supply lines. If
flow is too low, contact a plumber to have the water lines repaired.
Water supply connected with leak-limiting hoses.
• Hoses designed to limit leaks can trip falsely and prevent the washer from filling.
The use of leak limiting hoses is not recommended.
OE
Drain hose is kinked, pinched, or clogged.
• Make sure the drain hose is free of clogs or kinks and is not pinched behind or
under the washer.
Drain discharge is more than 96 inches (2.4 m) above bottom of washer.
• Move the end of the drain hose so it’s lower than 96 inches (2.4 m) above the
bottom of the washer.
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