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45
TROUBLESHOOTING
ENGLISH
Operation
Problem Possible Cause & Solutions
Water leaking
Hoses are not connected correctly.
• Check hoses and connectors for leaks, cracks and splits.
• Check and tighten hose connections.
House drain pipes are clogged.
• The washer pumps out water very rapidly. Check for water backing up out of the
drain pipe during drain. If water is seen coming out of the drain, check for proper
drain hose installation and check for restrictions in the drain. Contact a plumber to
repair drain pipe.
Drain hose has come out of drain connector or is not inserted far enough.
• Tie drain hose to inlet hose or standpipe to prevent it from coming out during
drain. For smaller drain pipes, insert the drain hose into the pipe as far as the
drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1-2
inches past the flange.
A large item such as a pillow or blanket is above the top of the tub.
• Use the Bedding cycle for large or bulky items. Use extra care and never wash
more that half a load of items that float, such as pillows.
• Stop the washer and check the load. Make sure the load does not crest above
the top edge of the tub.
Oversudsing of detergent.
• Oversudsing may create leaks, and may be caused by the type and amount of
detergent used. High-Efficiency detergent is the only detergent recommended.
The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount
recommended by the detergent manufacturer. Always reduce the amount of
detergent if the load is small or lightly soiled, or if the water is very soft. Never use
more than the maximum amount recommended by the detergent manufacturer.
Water leaks every
load.
Hoses are not installed correctly.
• Check all fill and drain hose connections to ensure that they are tight and secure.
Excessive
sudsing
Too much detergent or incorrect detergent.
• HE detergents are formulated specifically for High-Efficiency washers and contain
suds-reducing agents. Only use detergent with the High-Efficiency (HE) logo.
• For detergent quantities refer to the Detergent Use section. If sudsing or
detergent residue continue to be an issue, add an extra rinse.
Washer will not
turn on.
Power cord is not properly plugged in.
• Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC,
60 Hz outlet.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Wash cycle time
is longer than
usual.
The washer automatically adjusts the wash time for the amount of laundry,
water pressure and other operating conditions.
• This is normal. The washer adjusts cycle time automatically to provide optimal
results for the selected cycle. The time remaining shown in the display is only an
estimate. Actual time may vary.
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