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Sony MDR-AS800BT User Manual
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User Manual - Page 34
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Contents
Table of Contents
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Troubleshooting
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Wireless Stereo Headset
MDR-AS800BT
Troubleshooting
What can I do to solve a problem?
4-546-398-11(2)
Copyright 2014 Sony Corporation
Help Guide
Troubleshooting
29
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File type: PDF
File name: 20858491_mdr-as800bt.pdf
File size: 2.9 MB
File Language: English
Pages: 132
Author: Sony
Published: 2021-02-13
Updated: 2023-06-08
Download File
Table of Contents
×
Help Guide MDR-AS800BT
1
Table Of Contents
3
Getting started
6
Before first use
17
Read this first
44
Features
18
What you can do with the headset
45
Parts and controls
19
Location and function of parts
46
BLUETOOTH function indicator
48
Supplied accessories
20
List of the included items
49
Replacing the earbuds
51
Replacing the arc supporters
52
Changing the headset to Secure Fit Loop
54
Charging the headset
21
System requirements for battery charge using USB
57
Charging the headset
58
Available operating time
60
Checking the remaining battery charge
61
Making connections
7
BLUETOOTH connection
22
What you can do with the BLUETOOTH function
63
How to make a wireless connection to BLUETOOTH devices
64
One-touch connection (NFC) compatible Android devices
23
One-touch connection (NFC) with a smartphone (Android 4.1 or later)
65
One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1)
67
Disconnecting the smartphone by one touch (NFC)
70
Switching the device by one touch (NFC)
71
Android devices not compatible with one-touch connection (NFC)
24
Pairing and connecting with an Android smartphone
72
Connecting to a paired Android smartphone
75
iPhone (iOS devices)
25
Pairing and connecting with an iPhone
78
Connecting to a paired iPhone
81
Other BLUETOOTH devices
26
Pairing and connecting with other BLUETOOTH devices
84
Connecting to a paired BLUETOOTH device
86
Multi point connection
27
Connecting the headset to both a music player and a smartphone or mobile phone
88
Connecting the headset to 2 Android smartphones
89
Connecting the headset to an Android smartphone and an iPhone
91
Listening to music
8
Listening to music via a BLUETOOTH connection
28
Listening to music from a device connected via BLUETOOTH
93
Controlling the audio device (BLUETOOTH connection)
95
Disconnecting BLUETOOTH connection (after use)
96
Playback channel
29
Switching the left and right channels
97
Making phone calls
9
Making phone calls
30
Receiving a call
98
Making a call
100
Button functions for a phone call
102
Disconnecting BLUETOOTH connection (after use)
96
Important information
10
Precautions
31
Precautions
104
What is BLUETOOTH wireless technology?
106
Trademarks
32
Trademarks
108
Support website
33
Customer support websites
109
Troubleshooting
11
Troubleshooting
34
What can I do to solve a problem?
110
Power
35
The headset is not turned on.
111
Charging
36
Charging cannot be done.
112
Charging time is too long.
113
The headset cannot be recognized by a computer.
114
The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch.
115
Multi-function button operation
37
Sound volume cannot be adjusted.
116
Unable to go to previous or next song.
117
Unable to switch the left and right channels.
118
Sound
38
No sound
119
Low sound level
120
Low sound quality
121
Sound skips frequently during playback.
122
Pairing
39
Pairing cannot be done.
123
One-touch connection (NFC)
40
Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC)
124
BLUETOOTH connection
41
Unable to make a BLUETOOTH connection
125
Distorted sound
126
The BLUETOOTH wireless communication range is short, or the sound skips.
127
The headset does not operate properly.
128
Phone calls
42
No voice from callers
129
Low voice from callers
130
Resetting or initializing the headset
43
Resetting the headset
131
Initializing the headset to restore factory settings
132
How to Use
12
Troubleshooting
15
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