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29
The warranties provided by Bertazzoni SpA in
this statement apply exclusively to Bertazzoni ap-
pliances and accessories sold as new products
to the original owner by a Bertazzoni authorized
distributor, retailer, dealer or service center and
installed in the United States and Canada. The
warranties provided in this statement are not tran-
sferable and have validity from the date of instal-
lation.
Coverage information
Bertazzoni SpA will repair or replace any compo-
nent part which fails or proves defective due to
materials and/or workmanship within 2 years from
the date of installation and under conditions of
normal residential use. Repair or replacement will
be free of charge, including labor at standard ra-
tes and shipping expenses. Repair service must
be performed by a Bertazzoni Authorized Service
Center during normal working hours.
Cosmetic warranty
Bertazzoni will cover parts showing cosmetic de-
fects in material and workmanship for a period of
thirty (30) days from date of installation of the unit.
This coverage will include scratches, stains, sur-
face imperfections on stainless steel, paint and
porcelain, with the exclusion of slight diff erences
in color due to materials and painting/enamelling
technologies.
Exclusions are labor costs, B stock items,
out-of-box appliances and display units.
How to obtain service
To obtain warranty service please contact Bertaz-
zoni Customer Service at the numbers below and
provide model number, serial number and date of
purchase.
ENGLISH 866 905 0010
if located in the US, BC, B, Sk and MB
FRANCAIS 800 561 7265
if located in ON, QC, PE, NU, NS, NL, NB
Save proof of original purchase or of original in-
stallation to establish warranty period. Copy of the
product serial tag is affi xed to the back cover of
the instruction manual.
What is not covered
The product used in any commercial application
Repair service provided by other than a Bertazzo-
ni authorized service agency.
Damage or repair service to correct service pro-
vided by an unauthorized agency or the use of
unauthorized parts.
Installation not in accordance with local electrical
codes, gas codes or plumbing codes
Defects or damage due to improper storage of the
product.
Defects or damage or missing parts on products
sold out of the original factory packaging or from
displays.
Service calls or repairs to correct the installation
of the product and/or related accessories.
Service calls to connect, convert or otherwise re-
pair the electrical wiring and/or gas line to proper-
ly use the product.
Service calls to provide instructions on the use of
a Bertazzoni product.
Repair service due to product usage in manner
other than what is normal and customary for
home use.
Replacement of wear and tear parts
Replacement of glasses and light bulbs if they are
claimed to have failed later than 30 days after in-
stallation and in no case later than 4 months after
date of purchase
Defects and damages arising from accident, alte-
ration, misuse, abuse, improper installation.
Defects and damages arising from transportation
of the product to the home of the owner.
Defects and damage arising from external forces
beyond the control of Bertazzoni SpA such as fi re,
fl ood, earthquakes and other acts of God.
In case the product will be installed in a remo-
te area, where certifi ed trained technicians are
not reasonably available, the customer will
be responsible for the transportation costs
for the delivery of the product to the nearest
authorized service center or for the displace-
ment costs of a certifi ed trained technician.
Bertazzoni does not assume any responsibi-
lity for incidental or consequential damages.
Some states do not allow the exclusion or limita-
tion of incidental or consequential damages, so
the above limitation or exclusion may not apply to
you. This warranty gives you specifi c legal rights
and you may also have other rights which may
vary from state to state or province to province.
/ Two year limited warranty
TWO YEARS LIMITED WARRANTY
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