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15. My Bob just stopped while cleaning and the screen went off. What do I do next?
Like other electronic devives with a CPU (computers, smartphones, etc.), Bob
may experience a momentary halt in his operating system. You can usually get
Bob back to work by simply turning his power switch OFF and ON again. If this
does not solve the issue, Bob might need a manual restart. You can restart him
by flipping his power switch OFF and plugging the charging adapter directly into
the inlet on his side. Leave him to charge overnight to fully refresh his system.
16. I have a question and need to contact Bob's support team. How do I do that?
Our devoted team is always eager to help you! You can reach us by phone or
e-mail.
Call us toll free 1-888-549-8847 for support in Canada and the United States,
or e-mail us at [email protected]. Our goal is to get back to you within a day.
To watch Bob's how-to, repair, and troubleshooting videos; order parts; and connect
with your extended bObsweep family members, visit owners.bobsweep.com.
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