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Error Codes
WD ReadyView™ User Manual 35
Error
Notification
Menu Where
Error Notification occurs
Cause of
Error Notification
(advanced function only
supported by 4MP cameras).
Incorrect password.
Login Menu
User enters incorrect
password during login.
Name change failed.
NVR Manager Menu
Changing the NVR name
operation failed. There are
multiple causes for this (e.g.
network not stable or out of
power).
Network error.
Occurs in multiple menus.
All issues related to network
connection.
No Event
Alert Manager Menu
User attempts to refresh the
alerts, but there is no result.
No File
My Snapshots Menu
User taps the edit button
while there is no video or
image available.
Please select one video at a
time.
My Snapshots Menu
User attempts to share more
than one video at the same
time. Mobile app is limited to
sharing one video at a time.
Please enable the function
first.
Motion Detection Menu
User taps the gear
(configuration button) while
the function is disabled.
Please enter 1 to 16
characters.
NVR Manager Menu
Number of characters in new
NVR name do not follow the 1
to 16 limits.
Cannot be empty.
Rename Cameras Menu
User attempts to leave the
camera name empty.
Please select a camera first.
Motion Detection Menu
User taps the gear
(configuration button) or
enable button without first
selecting a camera.
Please select at least one
camera.
Backup Menu
User tries to backup without
selecting a camera.
Please specify backup
location.
Backup Menu
When trying to backup before
selecting the location to save
the information to.
Camera(s) upgrading. Please
wait.
Occurs in multiple menus.
Attempting an operation with
a camera while that camera
has a firmware update in
progress.
Request timeout
Occurs in multiple menus.
Any operation where the time
expires for an interface
request.
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