Loading ...
Loading ...
Loading ...
Appendix
58
Your device freezes or encounters an error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Forcing restart
If your Galaxy Fit2 is frozen and unresponsive, tap
→
on the quick panel to restart it.
Resetting the Galaxy Fit2
If the method above do not solve your problem, perform a factory data reset.
Tap
→
on the quick panel. Alternatively, launch the
Galaxy Wearable
app on your
mobile device and tap
Home
→
About band
→
Reset band
. Before performing the factory
data reset, remember to make backup copies of all important data stored in the Galaxy Fit2.
Back up data from Galaxy Fit2 through the Galaxy Wearable app or Samsung cloud.
Another Bluetooth device cannot locate your Galaxy Fit2
•
Reset your Galaxy Fit2 and try again.
•
Ensure that your Galaxy Fit2 and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
If the tips above do not solve the problem, contact a Samsung Service Centre.
A Bluetooth connection is not established or your Galaxy Fit2 and the
mobile device are disconnected
•
Ensure that the Bluetooth feature on both devices is activated.
•
Ensure there are no obstacles, such as walls or electrical equipment, between the devices.
•
Ensure that the latest version of the Galaxy Wearable app is installed on the mobile
device. If necessary, update the Galaxy Wearable app to the latest version.
•
Ensure that your Galaxy Fit2 and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
•
Restart both devices and launch the
Galaxy Wearable
app on the mobile device again.
Loading ...
Loading ...
Loading ...