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Step 5: Scan the QR Code
The app screen displays a QR code. Face the lens of your camera toward the QR code on your
phone. The camera will scan the QR code and you will hear "QR code scanned, please wait."
If you're having trouble scanning the QR code
• Hold the phone steady about 5 inches in front of your camera. It may take a few seconds
for the camera to scan the code.
• If it doesn't scan, change the distance between your phone and the camera slightly and
hold both steady. Keep adjusting the distance until the camera scans the code, but hold at
each new distance for a couple of seconds to let the camera adjust.
• If it still doesn't scan, tilt the screen slightly in case there are light reflections not allowing
the camera to see the QR code correctly. LED lights, in particular, can cause reflections
that stop the QR code from being scanned easily.
• Cracks or scratches on the screen can distort the QR code. Try again using a phone or
tablet that doesn't have a cracked screen.
Step 6: Finishing Setup
Once you hear "QR code scanned, please wait" tap the button in the Wyze app.
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