USER GUIDE
Before using your new product, please read these instructions to prevent any damage.
40"/ 49"/55" 1080p 60Hz
LED TV
NS-40D420NA18/NS-49D420NA18/NS-55D420NA18
NS-40D420MX18/NS-55D420MX18
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Contents
CHILD SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
INlink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
DTS Sound™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Game mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Audio accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the stands or wall-mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing the stands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing a wall-mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
TV components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
40"/49" model jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
55" model jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
What connection should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Connecting a cable or satellite box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
AV (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Coaxial (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting an antenna or cable TV (no box) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Connecting a DVD or Blu-ray player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
AV (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting a game console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
AV (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Connecting a USB flash drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Connecting headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Connecting external speakers or a soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Digital audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Analog audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting a home theater system with multiple devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Connecting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Using the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Installing remote control batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Aiming the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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Programming universal remote controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Viewing universal remote control codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Turning on your TV for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Understanding the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Turning your TV on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Selecting the video input source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
On-screen menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Navigating the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Selecting a channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Viewing channel information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using INlink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Turning INlink on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Turning Device Auto Power Off on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Turning TV Auto Power On on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Turning Audio Receiver on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Displaying a list of INlink-compatible devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Selecting an INlink-compatible device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Opening an INlink-compatible device’s root menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using a USB flash drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Switching to USB mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Browsing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Viewing photos in a slideshow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Adjusting the picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Adjusting the TV picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Automatically adjusting the aspect ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting the power on picture mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjusting the sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Adjusting sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Selecting the audio out mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Playing TV audio only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Changing channel settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Automatically scanning for channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Hiding channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting up a favorite channel list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Viewing a favorite channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Adding or changing a channel label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Checking the digital signal strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting parental controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Setting or changing the password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Blocking unrated TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting parental control levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Downloading rating information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Locking the power button on your TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using closed captioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Turning closed captioning on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Selecting the analog closed captioning mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Selecting the digital closed captioning mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Customizing digital closed captioning settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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Adjusting time settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Setting the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Setting the sleep timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Adjusting menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Selecting the menu language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Turning Input Sensor on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Labeling an input source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Adjusting accessibility settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Cleaning the TV cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Cleaning the TV screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Viewing system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Learning more about your TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Updating the TV firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Customizing TV settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Testing the TV speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Restoring settings to the defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Video and audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
INlink (CEC-compatible) device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
40" model (NS-40D420NA18/NS-40D420MX18) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
49" model (NS-49D420NA18) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
55" model (NS-55D420NA18/NS-55D420MX18) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
One-year limited warranty - Insignia Televisions—Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
5
https://www.cta.tech/Consumer-Resources.aspx
CHILD SAFETY
PROPER TELEVISION PLACEMENT MATTERS
THE CONSUMER ELECTRONICS INDUSTRY CARES
• Manufacturers, retailers and the rest of the consumer electronics industry are
committed to making home entertainment safe and enjoyable.
• As you enjoy your television, please note that all televisions - new and old- must be
supported on proper stands or installed according to the manufacturer's
recommendations. Televisions that are inappropriately situated on dressers, bookcases,
shelves, desks, speakers, chests, carts, etc., may fall over, resulting in injury.
TUNE IN TO SAFETY
• ALWAYS follow the manufacturer’s recommendations for the safe installation of your
television.
• ALWAYS read and follow all instructions for proper use of your television.
• NEVER allow children to climb on or play on the television or the furniture on which the
television is placed.
• NEVER place the television on furniture that can easily be used as steps, such as a chest
of drawers.
• ALWAYS install the television where it cannot be pushed, pulled over or knocked down.
• ALWAYS route cords and cables connected to the television so that they cannot be
tripped over, pulled or grabbed.
WALL OR CEILING MOUNT YOUR TELEVISION
• ALWAYS contact your retailer about professional installation if you have any doubts
about your ability to safely mount your television.
• ALWAYS use a mount that has been recommended by the television manufacturer and
has a safety certification by an independent laboratory (such as UL, CSA, ETL).
• ALWAYS follow all instructions supplied by the television and mount manufacturers.
• ALWAYS make sure that the wall or ceiling where you are mounting the television is
appropriate. Some mounts are not designed to be mounted to walls and ceilings with
steel studs or cinder block construction. If you are unsure, contact a professional
installer.
• Televisions can be heavy. A minimum of two people is required for a wall or ceiling
mount installation.
MOVING AN OLDER TELEVISION TO A NEW PLACE IN YOUR
HOME
• Many new television buyers move their older CRT televisions into a secondary room
after the purchase of a flat-panel television. Special care should be made in the
placement of older CRT televisions.
• ALWAYS place your older CRT television on furniture that is sturdy and appropriate for
its size and weight.
• NEVER place your older CRT television on a dresser where children may be tempted to
use the drawers to climb.
• ALWAYS make sure your older CRT television does not hang over the edge of your
furniture.
6
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Important Safety Instructions
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with dry cloth.
7 Do not block any ventilation openings. Install in
accordance with the manufacturer's instructions.
8 Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9 Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding
type plug has two blades and a third grounding
prong. The wide blade or the third prong are
provided for your safety. If the provided plug does
not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10 Protect the power cord from being walked on or
pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
11 Only use attachments/accessories specified by the
manufacturer.
12 Use only with the cart, stand, tripod,
bracket, or table specified by the
manufacturer, or sold with the
apparatus. When a cart is used, use
caution when moving the
cart/apparatus combination to
avoid injury from tip-over.
13 Unplug this apparatus during lightning storms or
when unused for long periods of time.
14 Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord
or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture,
does not operate normally, or has been dropped.
15 The wall plug is the disconnecting device. The plug
must remain readily operable.
16 Remote control batteries should not be exposed
to excessive heat such as sunshine, fire, or the like.
17 The apparatus should not be exposed to dripping
or splashing, and no objects filled with liquids,
such as vases, should be placed on the apparatus.
18 Your TV has four VESA mounting holes on the
back. If you attach a wall-mount bracket or TV
stand to the back of your TV, the bracket or stand
must be securely attached using all four holes.
If you do not use all four mounting holes, your TV
may fall and cause property damage or personal
injury. See the documentation that came with
your wall mount or TV stand for complete
mounting instructions.
WARNING
Electric shock hazard
To reduce the risk of fire or electric shock, do not
remove any cover or expose the device to rain or
moisture. No user-serviceable parts are inside. Refer
servicing to qualified service technicians.
Lightning
For added protection for your device receiver during a
lightning storm, or when it is left unattended and
unused for long periods of time, unplug it from the
power outlet and disconnect any antenna or cable
system. This helps prevent property damage and
personal injury from lightning and power line surges.
Power lines
An outside antenna system should not be located in
the vicinity of overhead power lines or other electric
light or power circuits, or where it can fall into such
power lines or circuits. When installing an outside
antenna system, take extreme care to keep from
touching such power lines or circuits as contact with
them might be fatal.
Handling the LCD panel
• Your TV’s screen is made of glass. Do not drop your
TV or hit, jolt, or press hard against the LCD panel. If
the screen breaks, be careful of broken glass.
• If the LCD panel is broken, make absolutely sure that
you do not touch the liquid in the panel. This may
cause skin inflammation.
• If the liquid gets in your mouth, immediately gargle,
rinse, and consult with your doctor. Also, if the liquid
gets in your eyes or touches your skin, consult with
your doctor after rinsing for at least 15 minutes or
longer in clean water.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates that
dangerous voltage
constituting a risk of electric
shock is present within your TV.
This label is located on the
back of your TV.
This symbol indicates that
there are important operating
and maintenance instructions
in the literature accompanying
your TV.
7
www.insigniaproducts.com
Replacement parts
When replacement parts are required, make sure that
the service technician uses replacement parts
specified by the manufacturer that have the same
characteristics as the original part. Unauthorized
substitutions may result in fire, electric shock,
personal injury, or other hazards.
Safety check
After completing any service or repair to this device,
ask the service technician to perform routine safety
checks to determine that your TV is in correct
operating condition.
Power source
Operate your TV only from the type of power source
indicated on the marking label. If you are not sure of
the type of power supplied to your home, consult an
electrician or your local power company.
Servicing
These servicing instructions are for use by qualified
service personnel only. To reduce the risk of electric
shock, do not perform any servicing other than that
contained in the operating instructions unless you are
qualified to do so.
CAUTION
Damage requiring service
Unplug this TV from the power outlet and refer
servicing to qualified service personnel under the
following conditions:
• When the power supply cord or plug is damaged or
frayed.
• If liquid has been spilled or objects have fallen into
your TV.
• If your TV has been exposed to rain or water.
• If your TV does not operate normally by following
the operating instructions. Adjust only those
controls covered by the operating instructions
because incorrect adjustment of other controls may
result in damage and will often require extensive
work by a qualified technician to restore your TV to
its normal operation.
• If your TV has been dropped or damaged in any
way.
• When your TV exhibits a distinct change in
performance.
Outdoor antenna grounding
If an outside antenna or cable system is connected to
your TV, make sure that the antenna or cable system is
grounded to provide some protection against voltage
surges and built-up static charges. Article 810 of the
National Electrical Code, ANSI/NFPA No. 70, provides
information with respect to correct grounding of the
mast and supporting structure, grounding of the
lead-in wire to an antenna discharge unit, size of
grounding conductors, location of the
antenna-discharge unit, connection to grounding
electrodes, and requirements for the grounding
electrode.
Note to CATV system installer
Article 820 of the National Electrical Code, ANSI/NFPA
No. 40 provides guidance for correct grounding.
Specifically, it states that the cable ground must be
connected to the grounding system of the building as
close to the point of cable entry as practical.
Condensation
Moisture will form on the TV if the TV is brought from
cool surroundings into a warm room or if the
temperature of the room rises suddenly. When this
happens, the TV's performance may be impaired. To
prevent this, let the TV stand in its new surroundings
for about an hour before switching it on, or make sure
that the room temperature rises gradually.
Condensation may also form during the summer if
the TV is exposed to the breeze from an air
conditioner. In such cases, change the location of the
TV.
Mobile telephone warning
To avoid interference with your TV picture and sound,
operating problems, or even damage, keep your
cordless and cellular telephones away from the TV.
End of life directives
Your TV may contain materials that are regulated for
environmental reasons. Your TV also contains
materials that can be recycled and reused. To help
protect the environment, contact your local
authorities for information about disposal or recycling
and about finding a recycler in your area before you
dispose of your TV.
Non-active pixels
The LCD panel contains almost 3 million thin film
transistors, which provide exceptionally sharp video
quality. Occasionally, a few non-active pixels may
appear on the screen as a fixed blue, green, or red
point. These non-active pixels do not adversely affect
the performance of your TV, and are not considered
defects.
1 Antenna lead-in wire
2
Grounding clamp
3
Antenna discharge
unit
4
Grounding
conductors
5 Ground clamps
6
Power service
grounding electrode
system
7
Electric service
equipment
8
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
40" / 49" / 55" 1080p 60Hz LED TV
Introduction
Congratulations on your purchase of a high-quality
Insignia product. Your NS-40D420NA18,
NS-40D420MX18, NS-49D420NA18, NS-55D420NA18,
or NS-55D420MX18 represents the state of the art in
LED TV design and is designed for reliable and
trouble-free performance.
INlink
Enjoy the benefit of having HDMI CEC compatible
products plug and play! No setup is needed! CEC
technology lets different devices discover and
communicate with each other. (See page 40 for
instructions on how to use INlink.)
DTS Sound™
DTS Sound delivers clear, crisp, and natural sound
while providing deep enveloping bass.
Game mode
Video games generally require adjustments to the TV
picture settings to get the maximum experience. By
simply pressing the GAME button on your remote
control, your TV settings will automatically adjust for
video games. It couldn't be easier.
Audio accessibility
Your TV provides audio descriptions of menus and
some remote control functions. Depending on the
broadcaster, audio narration of key elements in
programs may also be available. (See page 63 for
instructions on how to turn on audio narration.)
9
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Installing the stands or wall-mount bracket
• If you want to place your TV on a table or in an entertainment center, go to Installing the stands.
• If you want to mount your TV on a wall, go to Installing a wall-mount bracket.
Installing the stands
1 Carefully place your TV face-down on a cushioned, clean surface to protect the screen.
Notes
• If you plan to wall-mount your TV, do not install the stands.
• Store the stands and stand screws in case you decide to use the stands
in the future.
55" model shown
10
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
2 Align the screw holes on the TV stands with the holes on the bottom of your TV, then secure each stand to your TV
with two of the provided screws.
Model Screw type Screw length # of screws
40" ST4 14 mm 4
Model Screw type Screw length # of screws
49" ST4 25 mm 4
40" model
49" model
11
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Installing a wall-mount bracket
1 Carefully place your TV face-down on a cushioned, clean surface to protect the screen.
Model Screw type Screw length # of screws
55" M4 20 mm 4
Warnings
• Your TV has four VESA mounting holes on the back. If you attach a
wall-mount bracket to the back of your TV, the bracket must be
securely attached, using all four holes. If you do not use all four
mounting holes, your TV may fall and cause property damage or
personal injury. See the documentation that came with your wall mount
for complete mounting instructions.
• This TV is intended to be supported by a UL Listed wall mount bracket
with suitable weight/load. (See Miscellaneous on page 75, 76, and
page 77)
55" model
55" model shown
12
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
2 If the TV stands are installed, remove the four screws that secure the stands to your TV.
3 Attach the wall-mount bracket to your TV using the mounting holes on the back of your TV. See the instructions that
came with the wall-mount bracket for information about which screws to use and how to correctly hang your TV.
Notes
• The length of the wall-mount screws vary depending on the wall-mount
bracket you purchased. We recommend that you use the wall-mount
screws and spacers that came with your TV. They fit most wall-mount
brackets.
• Make sure that the screws you use are the correct length. The threaded
parts of the screws that are inserted into the back of your TV must be at
least 9.5mm in length and not more than 11.5mm in length. If the
screws are too short, your TV may fall off the wall-mount bracket. If the
screws are too long, they may damage components inside your TV. For
more information, see the instructions that came with the wall-mount
bracket.
• The mounting holes on the back of your TV take type M6 screws.
55" model shown
7.87 in. (200 mm)
7.87 in. (200 mm)
55" model shown
13
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
TV components
Your TV has several sets of jacks for connecting
devices to your TV.
This section contains information about:
• Package contents
•Front
• 40"/49" model jacks
•55" model jacks
• Remote control
Package contents
• 40", 49", or 55" LED TV
• Remote control and batteries (2 AAA)
• TV stands (2) and screws (4 pcs)
• Power cord (55" model)
• User Guide (for the NS-40D420MX18 or
NS-55D420MX18 model)
•Quick Setup Guide
• Important Information
Front
40"/49" model
49" model shown
# Item Description
1
Remote control
sensor
Receives signals from the remote
control. Do not block.
2
Power indicator
Turns off when your TV is on.
Lights red when your TV is off
(standby mode).
55" model
14
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
40"/49" model jacks
# Item Description
1
(Input/Power)
Input—Quickly press and release to
open the INPUT SOURCE list, press
one or more times to select a video
input source, then wait a few
seconds. Your TV switches to the
source you selected. For more
information, see Selecting the video
input source on page 37.
Power—Press to turn on your TV
when your TV is off (in standby
mode). Press and hold to turn off
your TV when your TV is on.
Warning: When your TV is off,
power still flows through it. To
completely disconnect power,
unplug the power cord.
2
/AUDIO OUT
Connect headphones, a soundbar,
analog speaker system, or a home
theater system to this jack to listen
to TV audio through external
speakers. For more information, see
Connecting headphones on
page 28 or Analog audio on
page 30.
3
DIGITAL OUTPUT
(OPTICAL)
Connect a soundbar, digital speaker
system, or home theater system to
this jack to listen to TV audio
through external speakers. For
more information, see Digital audio
on page 29.
4
VIDEO and
L and R AUDIO
Connect the video and audio for an
AV device to these jacks. For more
information, see AV (good) on
page 19, 23, or 25.
49" model shown
5 HDMI 1 (ARC)
Connect an HDMI device to this
jack. For more information, see
HDMI (best) on pages 18, 22, or 24
or Connecting a computer on
page 26.
OR
Connect an ARC-enabled home
theater receiver to this jack.
6
SERVICE
Do not connect a device to this jack.
7 USB
Connect a USB flash drive to this
jack to view compatible JPEG
picture files. For more information,
see Connecting a USB flash drive on
page 27 and Using a USB flash drive
on page 44.
8
ANT/CABLE IN
Connect an antenna or cable TV to
this jack. For more information, see
Coaxial (good) on page 20 or
Connecting an antenna or cable TV
(no box) on page 21.
9 HDMI 3
Connect an HDMI device to this
jack. For more information, see
HDMI (best) on pages 18, 22, or 24
or Connecting a computer on
page 26.
10
HDMI 2
Connect an HDMI device to this
jack. For more information, see
HDMI (best) on pages 18, 22, or 24
or Connecting a computer on
page 26.
# Item Description
15
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
55" model jacks
# Item Description
1 /INPUT
—Press to turn on your TV when
your TV is off (in standby mode).
Press and hold to turn off your TV
when your TV is on.
Warning: When your TV is off,
power still flows through it. To
completely disconnect power,
unplug the power cord.
INPUT—Quickly press and release
to open the INPUT SOURCE list, press
one or more times to select a video
input source, then wait a few
seconds. Your TV switches to the
source you selected. For more
information, see Selecting the video
input source on page 37.
2
ANT/CABLE IN
Connect an antenna or cable TV to
this jack. For more information, see
Coaxial (good) on page 20 or
Connecting an antenna or cable TV
(no box) on page 21.
3 /AUDIO OUT
Connect headphones, a soundbar,
analog speaker system, or a home
theater system to this jack to listen
to TV audio through external
speakers. For more information, see
Connecting headphones on
page 28 or Analog audio on
page 30.
4
VIDEO and
L and R AUDIO
Connect the video and audio for an
AV device to these jacks. For more
information, see AV (good) on
page 19, 23, or 25.
5 HDMI3
Connect an HDMI device to this
jack. For more information, see
HDMI (best) on pages 18, 22, or 24
or Connecting a computer on
page 26.
6
HDMI2
Connect an HDMI device to this
jack. For more information, see
HDMI (best) on pages 18, 22, or 24
or Connecting a computer on
page 26.
7 HDMI1 (ARC)
Connect an HDMI device to this
jack. For more information, see
HDMI (best) on pages 18, 22, or 24
or Connecting a computer on
page 26.
OR
Connect an ARC-enabled home
theater receiver to this jack.
8
USB
Connect a USB flash drive to this
jack to view compatible JPEG
picture files. For more information,
see Connecting a USB flash drive on
page 27 and Using a USB flash drive
on page 44.
9
DIGITAL
OUTPUT
(OPTICAL)
Connect a soundbar, digital speaker
system, or home theater system to
this jack to listen to TV audio
through external speakers. For
more information, see Digital audio
on page 29.
# Item Description
16
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Remote control
# Button Press to...
1
(power)
Turn your TV on or off (standby mode).
Warning: When your TV is off, power still flows through it.
To disconnect power, unplug the power cord.
2
Numbers Enter channel numbers and the parental control password.
3
Enter a digital sub-channel number. See Selecting a channel
on page 39.
4
MENU Open the on-screen menu.
5
ENTER Confirm selections or changes in TV menus.
6
EXIT Close the on-screen TV menu.
7
ACC
Open the Accessibility menu. See Adjusting accessibility
settings on page 63.
8
VOL+/VOL– Adjusts the volume.
9
ASPECT Change how the TV picture appears on the screen.
10
SLEEP
Set the sleep timer. You can select Off, 5, 10, 15, 30, 60, 90,
120, 180, or 240 minutes. See Setting the sleep timer on
page 61.
11
Media controls
Control INlink-compatible (HDMI CEC) devices. See Using
INlink on page 40.
12
INPUT
Open the INPUT SOURCE list. Press or to select the
video input source, then press ENTER. See Selecting the
video input source on page 37.
13
(return) Return to the previous channel.
14
FAVORITE
Open the Favorite channel list. See Setting up a favorite
channel list on page 52 and Viewing a favorite channel on
page 52.
15
Navigate in on-screen TV menus and to adjust settings.
16
INFO*
Display TV status information, such as the channel number,
channel name (if available), or signal source. See Viewing
channel information on page 39.
17
CC
TV: Turn closed captioning on or off. You can select CC Off,
CC On, or CC On when mute. See Turning closed captioning
on or off on page 58.
USB: Zoom when displaying a photo.
18
MUTE Mute or un-mute the sound.
19
CH /CH
Change to the next higher or lower channel in the channel
list.
20
GAME Change the picture mode to Game mode.
21
PICTURE
Select the picture mode. You can select Vivid, Standard,
Energy Savings, Movie, Game, or Custom. See the
Picture Mode option in Adjusting the TV picture on
page 46.
22
AUDIO
Select the audio mode. You can select Standard, Theater,
Music, News, or Custom. See the Audio Mode option in
Adjusting sound settings on page 48.
# Button Press to...
17
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
What connection should I use?
Your TV has several connection types for connecting
devices to your TV.
For the best video quality, you should connect a
device to the best available connection.
Use the following tables to identify cables:
Video
quality
Connection
type and
jack
Cable connector
Best (use this
if your devices
have HDMI)
HDMI
video/audio
Better than
coaxial
AV (composite
video) (requires
an audio
connection)
Good
Coaxial
video/audio
Connection
type and
jack
Cable connector
Optical digital
audio output
Analog audio
input
3.5mm analog
audio output
Cautions
• Check the jacks for position and type before
making any connections.
• Loose connections can cause poor audio or
video quality. Make sure that all connections
are tight and secure.
• The external audio/video devices shown may
be different from your devices. If you have
questions, refer to the documentation that
came with your devices.
• Always unplug the power cord when
connecting devices.
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NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Connecting a cable or satellite box
Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best
connection type available. For more information, see What connection should I use? on page 17.
You can connect your cable or satellite box using:
•HDMI (best)
•AV (good)
• Coaxial (good)
HDMI (best)
1 Make sure that your TV’s power cord is unplugged and all connected devices are turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect an HDMI cable (not provided) to an HDMI jack on your TV and to the HDMI OUT jack on the cable or
satellite box.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 Press INPUT to open the INPUT SOURCE list.
6 Press
or to highlight HDMI1, HDMI2, or HDMI3, then press ENTER.
Note
An HDMI cable carries both audio and video. You do not need to use any
audio cables.
HDMI cable
Cable or
satellite box
Side of TV
HDMI cable
connector
HDMI jack
On your TV
Cable wall
jack
Back of TV
55" model
40"/49" model
HDMI jack
19
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
AV (good)
1 Make sure that your TV’s power cord is unplugged and all connected devices are turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect an AV cable (not provided) to the VIDEO jack and L and R AUDIO jacks on your TV and to the AV and audio
out jacks on the cable or satellite box.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 Press INPUT to open the INPUT SOURCE list.
6 Press
or to highlight AV, then press ENTER.
Note
Cables are often color-coded to match color-coded jacks.
Important
When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
AV cable
AV cable
connector
AV jack
Audio cable
connectors
Analog
audio jacks
On your TV
Video and audio jacks
Cable or
satellite box
Side of TV
Cable wall
jack
Back of TV
40"/49" model
55" model
20
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Coaxial (good)
1 Make sure that your TV’s power cord is unplugged and all connected devices are turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect a coaxial cable (not provided) to the ANT/CABLE IN jack on your TV and to the coaxial out jack on the cable
or satellite box.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 Press INPUT to open the INPUT SOURCE list.
6 Press
or to highlight TV, then press ENTER.
7 If you cannot tune to channels you know exist, scan for channels. See Automatically scanning for channels on
page 50.
Notes
• Use a coaxial cable to eliminate interference and noise from radio
waves.
• Do not bundle the coaxial cable with the power cord or other cables.
Cable or satellite
box
Coaxial
cable
Side of TV
Coaxial cable
connector
ANT/CABLE IN
jack
On your TV
Cable wall
jack
Side of TV
ANT/CABLE IN jack
55" model
40"/49" model
21
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Connecting an antenna or cable TV (no box)
1 Make sure that your TV’s power cord is unplugged and all connected devices are turned off.
2 Connect a coaxial cable (not provided) to the ANT/CABLE IN jack on your TV and to the antenna or cable TV wall
jack.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Press INPUT to open the INPUT SOURCE list.
5 Press
or to highlight TV, then press ENTER.
6 If you cannot tune to channels you know exist, scan for channels. See Automatically scanning for channels on
page 50.
Coaxial cable
Antenna or cable TV
(no box)
Coaxial cable
connector
On your TV
Side of
TV
ANT/CABLE IN
jack
Side of
TV
ANT/ CABLE IN jack
55" model
40"/49" model
Notes
• Use a coaxial cable to eliminate interference and noise from radio waves.
• Do not bundle the coaxial cable with the power cord or other cables.
• If the antenna is not installed correctly, contact qualified service personnel to correct the problem.
• If the signal level for a channel is weak, the picture may be distorted. Adjust the antenna or use a
highly directional outdoor or set-top antenna with a built-in amplifier.
• If the picture quality is good on some channels and poor on others, the problem may be caused by
a poor or weak signal from the broadcaster or cable TV provider.
• If you connect to cable TV without a set-top box and experience poor picture quality, you may
need to install a set-top box to improve signal reception and picture quality. Contact your cable TV
provider about upgrading to a set-top box.
• Many high-definition (HD) channels upscale standard-definition (SD) content. The picture
displayed on your TV is still displayed as SD, thus the picture quality will not be as clear or crisp as it
would be if the content was originally recorded in HD.
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NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
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Connecting a DVD or Blu-ray player
Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best
connection type available. For more information, see What connection should I use? on page 17.
You can connect a DVD or Blu-ray player using:
•HDMI (best)
•AV (good)
HDMI (best)
1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2 Connect an HDMI cable (not provided) to an HDMI jack on your TV and to the HDMI OUT jack on the DVD or Blu-ray
player.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player.
4 Press INPUT to open the INPUT SOURCE list.
5 Press
or to highlight HDMI1, HDMI2, or HDMI3, then press ENTER.
Note
An HDMI cable carries both audio and video. You do not need to use any
audio cables.
Side of TV
HDMI
cable
DVD or Blu-ray
player
HDMI jack
On your TV
HDMI cable
connector
40"/49" model
55" model
Back of TV
HDMI jack
23
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
AV (good)
1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2 Connect an AV cable (not provided) to the VIDEO jack and L and R AUDIO jacks on your TV and to the AV OUT jacks
on the DVD or Blu-ray player.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player.
4 Press INPUT to open the INPUT SOURCE list.
5 Press
or to select AV, then press ENTER.
Notes
Cables are often color-coded to match color-coded jacks.
Important
When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
AV cable
Side of
TV
AV cable
connector
AV jack
Audio cable
connectors
Analog
audio jacks
DVD or Blu-ray
player
On your TV
40"/49" model
Back of TV
55" model
Video and audio jacks
24
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Connecting a game console
You can connect a game console using:
•HDMI (best)
•AV (good)
HDMI (best)
1 Make sure that your TV’s power cord is unplugged and the game console is turned off.
2 Connect an HDMI cable (not provided) to an HDMI jack on your TV and to the HDMI OUT jack on the game console.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and the game console.
4 Press INPUT to open the INPUT SOURCE list.
5 Press
or to highlight HDMI1, HDMI2, or HDMI3, then press ENTER.
Note
An HDMI cable carries both audio and video. You do not need to use any
audio cables.
Side of
TV
HDMI
cable
Game console
On your TV
HDMI jack
HDMI jack
HDMI cable
connector
40"/49" model
Back of TV
55" model
25
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
AV (good)
1 Make sure that your TV’s power cord is unplugged and the game console is turned off.
2 Connect the video and audio connectors on the game console’s AV cable (not provided) to the VIDEO jack and L and
R AUDIO jacks on your TV and to the composite jack(s) on the game console.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and the game console.
4 Press INPUT to open the INPUT SOURCE list.
5 Press
or to select AV, then press ENTER.
Notes
Cables are often color-coded to match color-coded jacks.
Important
• Some older game consoles come with a special AV cable. See the
documentation that came with your game console or check the
manufacturer’s website.
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
Game console
Console-specific
AV cable
Side of TV
AV cable
connector
Audio cable
connectors
AV jack Analog
audio jacks
On your TV
40"/49" model
55" model
Back of TV
Video and audio jacks
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NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Connecting a computer
1 Make sure that your TV’s power cord is unplugged and the computer is turned off.
2 Connect an HDMI cable (not provided) to an HDMI jack on your TV and to the HDMI OUT jack on the computer.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and the computer.
4 Press INPUT to open the INPUT SOURCE list.
5 Press
or to highlight HDMI1, HDMI2, or HDMI3, then press ENTER.
6 Adjust the display properties on the computer, if necessary.
HDMI
cable
Side of TV
HDMI cable
connector
HDMI jack
On your TV
Computer
40"/49" model
Back of TV
55" model
HDMI jack
27
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Connecting a USB flash drive
1 Plug a USB flash drive into the USB port on your TV.
2 Press
or to select Yes in the message that appears. The PHOTOS menu opens.
OR
If you switch to a different video input source after you connect the USB flash drive and want to switch back to the
drive, press INPUT to open the INPUT SOURCE list, press
or to select USB(Photos), then press ENTER. The
PHOTOS menu opens.
Caution
Do not remove the USB flash drive or turn off the TV while using the USB
flash drive. You may lose data or damage the USB flash drive.
Note
The Photos viewer only supports JPEG format images (with “.jpg” file
extensions) and not all JPEG files are compatible with your TV.
For more information, see Using a USB flash drive on page 44.
Side of
TV
40"/49" model
55" model
USB flash
drive
USB flash
drive
Side of
TV
28
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Connecting headphones
When you connect headphones, the TV speakers are muted.
1 Connect the headphones to the /AUDIOOUT jack on your TV.
2 In the screen that opens, press
or to highlight Headphones / Audio Out Variable, then press ENTER. For more
information, see Selecting the audio out mode on page 49.
Warning
Loud noise can damage your hearing. When using headphones, use the
lowest volume setting on your headphones that still lets you hear the sound.
Notes
• If you connect headphones when your TV is turned off, then you turn on
your TV, the TV speakers are muted and the audio plays through the
headphones.
• You can also connect a home theater system, soundbar, or external
speaker system to the /AUDIOOUT jack.
Side of
TV
40"/49" model
Back of TV
55" model
Headphone
jack
29
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Connecting external speakers or a soundbar
You can connect external speakers using:
• Digital audio
•Analog audio
Digital audio
1 Make sure that your TV’s power cord is unplugged and the digital speaker system or soundbar is turned off.
2 Connect a digital optical audio cable (not provided) to the DIGITAL OUTPUT (OPTICAL) jack on your TV and to the
optical AUDIO IN jack on the digital speaker system or soundbar.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the digital speaker system or soundbar, then set it to the correct source. For more information, see the
documentation that came with the digital speaker system or soundbar.
5 On your TV’s Audio menu, highlight Digital Audio Format/Audio Delay, then press ENTER or
. Set the Audio
Format option to PCM. See the Digital Audio Format/Audio Delay option in Adjusting sound settings on page 48.
Digital optical
audio cable
Digital speaker system
Side of
TV
Digital optical
audio cable
connector
Digital optical
audio jack
On your TV
Soundbar
40"/49" model
Back of TV
55" model
Digital
audio jack
30
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Analog audio
1 Make sure that your TV’s power cord is unplugged and the analog speaker system or soundbar is turned off.
2 Connect an audio cable (not provided) to the /AUDIOOUT jack on your TV and to the AUDIO IN jacks on the
analog speaker system or soundbar.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the analog speaker system or soundbar, then set it to the correct source. For more information, see the
documentation that came with the analog speaker system or soundbar.
5 On your TV, set the Headphone / Audio Out option on the Audio menu to Headphones / Audio Out Variable or
Audio Out Fixed. See the Headphone / Audio Out option in Adjusting sound settings on page 48.
Note
When you connect an analog system or soundbar to the /AUDIOOUT
jack, the TV speakers are muted.
Audio cable
Analog speaker system
Side of
TV
Audio cable
connector
/AUDIOOUT
jack
On your TV
Soundbar
40"/49" model
Back of TV
55" model
Analog
audio jack
31
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Connecting a home theater system with multiple devices
The connections you make depend on the video and audio jacks available on your devices. Refer to the documentation
that came with your devices for connection information.
Just remember to use the best connection types available for the best picture and sound. For information about
connection types, see What connection should I use? on page 17.
DVD or Blu-ray player Cable or satellite box
AV receiver
Antenna or cable TV
connected directly to
the wall jack
32
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Connecting power
• Connect the power cord to a power outlet.
1 Connect the AC power cord to the power connector on the back of your TV.
2 Connect the other end of the cord to a power outlet.
Cautions
• Your TV should only be operated from the power source indicated on
the label.
• Always unplug the power cord from the power outlet when you will not
be using your TV for an extended period of time.
• The power cord is permanently attached to your TV. Do not try to
unplug it from the back of your TV.
Caution
• Your TV should only be operated from the power source indicated on
the label.
• Always unplug the power cord from the power outlet when you will not
be using your TV for an extended period of time.
40"/49" model
55" model
33
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Using the remote control
This section covers:
• Installing remote control batteries
• Aiming the remote control
• Programming universal remote controls
• Viewing universal remote control codes
Installing remote control batteries
1 While pressing the release latch on the back of the
remote control, lift the battery compartment
cover off of the remote control.
2 Insert two AAA batteries into the battery
compartment. Make sure that you match the +
and – symbols on the batteries with the + and –
symbols in the battery compartment.
3 Replace the battery compartment cover.
Aiming the remote control
• Point the remote control towards the remote sensor
on the front of your TV.
Cautions
• Batteries should not be exposed to
excessive heat, such as sunshine, heat
registers, or fire.
• Battery chemicals can cause a rash. If the
batteries leak, clean the battery
compartment with a cloth. If chemicals
touch your skin, wash immediately.
• Make sure that batteries are disposed of
correctly. Do not burn or incinerate.
Notes
• Do not mix batteries of different types.
• Do not mix old and new batteries.
• Remove batteries when the charge is
depleted.
• If the remote control is not going to be
used for an extended period of time,
remove the batteries.
Remote
control sensor
40"/49" model
55" model
Remote
control sensor
34
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Programming universal remote controls
You can operate your Insignia TV with a new or
existing universal remote control.
1 See Viewing universal remote control codes on
page 34 for common codes. If you have problems
programming your remote or need a different
remote control code:
• Contact the universal remote control or
cable/satellite company of the remote control
you are trying to program.
• Visit www.insigniaproducts.com/remotecodes
for the latest remote control code information.
• Call the Insignia Customer Care Center at
1-877-467-4289.
2 Follow your universal remote control’s instructions
to enter the TV code you found in Step 1.
Viewing universal remote control codes
You can view a list of universal remote control codes
in the on-screen menu.
1 Press MENU.
2 Press
or to highlight HELP, then press or
ENTER.
3 Press
or to highlight Learn More, then press
ENTER.
4 Press
or to highlight Remote control codes,
then press ENTER. Your TV displays information
about the universal remote codes that you can use
to make your TV work with a universal remote.
5 Press ENTER or
. Your TV displays a list of remote
control codes for various brands of universal
remote controls.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Tips
• If your universal remote control has a
code search feature, run a code search
to identify a code that matches your
TV. See your universal remote control’s
instructions for details.
• If your universal remote control has a
“Learn” feature, you can manually
program it using the Insignia TV
remote to “teach” the commands one
at a time. See your universal remote
control’s instructions for details.
Tips
• The brand name is often visible on the
front of the universal remote control,
and the model number is often visible
on the back.
• If your universal remote control isn’t
listed on the chart, refer to your
universal remote control’s instructions
and try codes for the brands Orion,
Emerson, Memorex, Sansui, Sylvania,
or Zenith. You may need to try several
codes before finding a match.
Note:
You can also find codes for other remote controls
at:
http://www.insigniaproducts.com/remotecodes
Or, check with your cable or satellite TV provider
for the remote control code.
35
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Turning on your TV for the first time
The first time you turn on your TV, the Easy Setup
wizard opens. The wizard guides you through setting
up basic settings including the menu language, time
setting, picture mode, TV signal source, and the
channel list.
1 Make sure that you have:
• Installed the remote control batteries. (See
page 33.)
• Connected an antenna, cable TV, or satellite TV.
(See page 18 through page 21.)
• Connected the power cord. (See page 32.)
2 Press (power) to turn on your TV. The Easy Setup
wizard opens.
3 Press
or to highlight a language, then press
ENTER.
4 Press
or to select Yes (to turn on the Voice
Guide) or No (to turn off the Voice Guide), then
press ENTER.
5 Press
or to highlight Home Use Mode or
Store Display Mode, then press ENTER.
If you selected Store Display Mode, a message
asks if you are sure you want this mode. Select OK
to continue using Store Display Mode, or select
Cancel to change to Home Use Mode. Store
Display Mode is not an energy savings mode.
6 Press
or to highlight an option, then press
ENTER. You can select:
• Watch TV to skip the customization options. You
can press MENU later to customize settings. Go
to Finish the wizard on page 36.
• Customize my TV to set options to maximize
your experience. Go to Customize my TV on
page 35.
Customize my TV
7 Press
or to highlight a time zone, then press
ENTER.
36
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
8 Press or to select On to turn on Daylight
Saving or Off to turn off Daylight Saving, then
press ENTER.
9 Press
or to highlight Month, Day, or Year,
press
or to adjust the setting, then press
ENTER one or more times to highlight Next. When
Next is highlighted, press ENTER again.
10 Press
or to highlight Hour, Minute, or the
AM/PM field, press or adjust the option, then
press ENTER one or more time to highlight Next.
When Next is highlighted, press ENTER again.
11 Press
or to highlight a video input source,
then press
to move to the label area.
12 Press
or to highlight a preset label or Custom.
13 If you select a preset label, press
to select Next,
then ENTER.
OR
If you select Custom, press ENTER, then press
or
to enter the first character in your custom
label. Press
or to move to the previous or next
character position. Use the arrow buttons to enter
additional characters. You can enter 12 characters
(letters or numbers). When you have finished
creating your label, press ENTER, press
twice to
select Next, then press ENTER again.
Finish the wizard
14 Press
or to highlight Cable/Satellite Box,
Cable from the wall, or Antenna, then press
ENTER.
• If you select Cable/Satellite Box, the screen that
opens shows you the ways you can connect the
box.
Press ENTER.
37
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
• If you select Cable from the wall or Antenna
your TV starts scanning for channels and
displays a progress screen.
15 Press ENTER to close the wizard. If you selected:
• Cable from the wall, or Antenna, your TV tunes
to the first channel it found in the scan.
• Cable/Satellite box, press INPUT to open the
INPUT SOURCE list, press
or to select the
video input (HDMI or AV) you connected the
box to, then press ENTER. Your TV switches to
the input you selected.
Understanding the basics
This section covers basic information for:
• Turning your TV on or off
• Selecting the video input source
• On-screen menu overview
• Navigating the menus
• Selecting a channel
• Adjusting the volume
• Viewing channel information
Turning your TV on or off
1 Make sure that the power adapter is connected to
a power outlet.
2 Press (power) to turn on your TV. The power
indicator turns off.
3 Press (power) again to turn off your TV. Your TV
enters standby mode, and the power indicator
turns red.
Selecting the video input source
1 Turn on your TV.
2 If you want to use a device connected to a video
input (such as a DVD or Blu-ray player), turn on the
device.
3 Press INPUT.
4 Press
or to select a video input source, then
press ENTER.
Note
You can press EXIT to stop the auto channel
search, but you will need to run the auto
channel search again to create a channel
list.
Warning
When your TV is in standby mode, it is still
receiving power. To completely disconnect
power, unplug the power adapter.
Note
If your TV does not receive an input signal
for several minutes, it automatically goes
into standby mode.
Note
Your TV automatically detects and displays
which video jacks have devices connected
to them when the devices are turned on.
You can turn this feature off to always
display all inputs. For more information,
see Turning Input Sensor on or off on
page 62.
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NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
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On-screen menu overview
Picture menu (TV mode)
Audio menu (TV mode)
Channels menu (TV mode)
Settings menu (TV mode)
Accessibility menu
Help menu
PHOTOS menu (USB mode)
Notes
• Depending on the signal source
selected, you may see different
options on your screen.
• Menu items that are not selectable are
grayed out.
39
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Navigating the menus Selecting a channel
• Press the CH up or CH down button to go to the
next or previous channel on the memorized channel
list.
• Press the number buttons to enter the channel
number you want, then wait for the channel to
change or press ENTER to immediately change the
channel.
• To select a digital sub-channel, press the number
buttons to select the main digital channel, press
(sub-channel), then press the number button for
the sub-channel. Wait for the channel to change, or
press ENTER to immediately change the channel.
For example, to tune to channel 5.1, press 5,
(sub-channel), then 1.
• Press (return) to go to the last viewed channel.
Adjusting the volume
• Press VOL+ or VOL– to increase or decrease the
volume.
• Press MUTE to turn off the sound. Press MUTE again
to turn the sound back on.
Viewing channel information
• Press INFO* to view an information banner. The
information banner shows the current program
information such as channel number, video input
source, and resolution.
• Digital channel information—Displays the
channel number, station name, channel label,
broadcast program name, TV rating, signal type,
audio information, resolution, current time,
signal strength, day of the week, date and
current program start and end times, if provided
by the broadcaster.
• Analog channel information—Displays channel
number, channel label (if present), signal type,
audio information, day of the week, date, and
resolution, if provided by the broadcaster.
Press MENU to open the on-screen menu.
Press the right or left arrow to move the cursor on
the screen or to adjust a selected item.
Press the up or down arrow to select menu options.
Press ENTER to confirm a selection or enter a
sub-menu.
Press MENU to return to the previous menu.
Press EXIT to close the menu.
Note
Button presses must be within three
seconds of each other.
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NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
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Using INlink
INlink lets you control HDMI CEC-compatible devices
connected to the HDMI jacks on your TV using the
remote control that came with your TV.
To use INlink, you must set the INlink Control setting
on the INlink menu to On.
This section covers:
• Turning INlink on or off
• Turning Device Auto Power Off on or off
• Turning TV Auto Power On on or off
• Turning Audio Receiver on or off
• Displaying a list of INlink-compatible devices
• Selecting an INlink-compatible device
• Opening an INlink-compatible device’s root menu
Turning INlink on or off
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight INlink, then press ENTER
or
.
4 Press
or to highlight INlink Control, then
press ENTER or
.
5 Press
or to highlight On or Off, then press
ENTER.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Note
You can use the media buttons on your
remote control to control playback.
Notes
• HDMI cables must be used to connect
HDMI CEC-compatible devices to your TV.
• The connected device’s HDMI CEC feature
must be turned on.
• If you connect an HDMI device that is not
HDMI CEC-compatible, none of the
INlink Control features work.
• Depending on the connected HDMI
device, some INlink Control features
may not work.
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Turning Device Auto Power Off on or off
When INlink is set to On, Device Auto Power Off
automatically turns off HDMI CEC devices when you
turn off your TV.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight INlink, then press ENTER
or
.
4 Press
or to highlight Device Auto Power Off,
then press ENTER or
.
5 Press
or to highlight On (turns off the
connected devices when you turn off your TV) or
Off (does not turn off the connected devices when
you turn off your TV), then press ENTER.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Turning TV Auto Power On on or off
TV Auto Power On automatically turns on your TV
when an HDMI CEC device is turned on, if the device
has this feature.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight INlink, then press ENTER
or
.
4 Press
or to highlight TV Auto Power On, then
press ENTER or
.
5 Press
or to highlight On (turns on your TV
when you turn on the connected device) or Off
(does not turn on your TV when you turn on the
connected device), then press ENTER.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.
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Turning Audio Receiver on or off
When INlink is turned on and you have connected an
HDMI CEC-compatible audio receiver to your TV,
turning on Audio Receiver lets you use your TV’s
remote control to control the volume on the audio
receiver.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight INlink, then press ENTER
or .
4 Press
or to highlight Audio Receiver, then
press ENTER or
.
5 Press
or to highlight On (your TV’s remote
control controls the connected audio receiver’s
volume) or Off (your TV’s remote control does not
control the connected audio receiver’s volume),
then press ENTER.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Displaying a list of INlink-compatible devices
You can display a list of HDMI CEC devices that are
connected to your TV.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight INlink, then press ENTER
or .
4 Press
or to highlight INlink Device List, then
press ENTER or . A list of the HDMI
CEC-compatible devices you have connected
opens.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
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Selecting an INlink-compatible device
When you have more than one INlink-compatible
device connected, you can select the device you want
to use.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight INlink, then press ENTER
or
.
4 Press
or to highlight Connect, then press
ENTER or
. A list of HDMI CEC-compatible
devices you have connected opens.
5 Press
or to highlight the device you want to
connect to, then press ENTER.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Opening an INlink-compatible device’s root
menu
You can open an INlink-compatible device’s root
menu, then use your TV’s remote control to control
the device, if the device has this feature.
1 Press INPUT, press
or to highlight the
INlink-compatible device you want, then press
ENTER.
2 Press MENU.
3 Press
or to highlight SETTINGS, then press
or ENTER.
4 Press
or to highlight INlink, then press ENTER
or
.
5 Press
or to highlight Root Menu, then press
ENTER. The device’s root menu opens, and you
can use your TV’s remote control to control the
device.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.
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Using a USB flash drive
You can connect a USB flash drive to your TV to view
compatible JPEG pictures.
This section covers:
• Switching to USB mode
•Browsing photos
• Viewing photos in a slideshow
Switching to USB mode
1 Make sure that you have connected the USB flash
drive to the USB port on your TV.
2 Press
or to highlight Yes in the message that
appears, then press ENTER.
OR
If you connected the USB flash drive, then
changed to a different video input source, press
INPUT to open the INPUT SOURCE list, press
or
to highlight USB(Photos), then press ENTER.
Browsing photos
1 Switch to USB mode. See Switching to USB mode
on page 44.
2 Press
or to highlight Browse Photos, then
press ENTER or
. The screen displays folder
names and photo files stored on the USB flash
drive in a thumbnail index with the first folder or
file highlighted. A control bar appears at the
bottom of the screen.
3 To navigate the thumbnail index screen, press:
•
or to browse through the files and
folders.
• ENTER to view a highlighted photo full-screen
or open a highlighted folder.
• MENU or EXIT to open the PHOTOS menu.
Notes
• Never remove the USB flash drive or
turn off your TV while viewing JPEG
pictures.
• The JPEG picture viewer only supports
JPEG format images (with “.jpg” file
extensions) and not all JPEG files are
compatible with your TV.
Note
To exit USB mode, press INPUT to open
the INPUT SOURCE list, then select another
input source.
Note
Photos are shown in the order they appear
on the USB flash drive. They may not be
listed in file name order.
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When a photo is displayed full-screen, a control
bar appears at the bottom of the photo. The file
name, picture resolution, size, and date are
displayed on the bottom of the control bar. If you
do not press a button within eight seconds, the
control bar closes. Press INFO* to open the control
bar again.
4 To navigate on the photo screen, press:
•
to go to the previous photo.
•
to go to the next photo.
• ENTER to rotate the photo clockwise.
• ASPECT one or more times to enlarge the image
by 2×, or 4× or to select Fill (to fill the screen).
You can press
or to pan the photo.
• EXIT to return to the thumbnail index.
• MENU to return to the PHOTOS menu.
Viewing photos in a slideshow
You can view your photos in a slideshow.
1 Switch to USB mode. See Switching to USB mode
on page 44.
2 If the photos you want to view are in a folder on
the USB flash drive, select the folder. For
information about selecting a folder, see Browsing
photos on page 44.
3 Press MENU.
4 Press
or to highlight Start Slideshow, then
press ENTER or
. A slideshow starts with the first
photo in the current folder.
5 To control the slideshow:
Press... To...
MENU Open the PHOTOS menu.
ENTER
Pause the slideshow. Press
again to resume the slideshow.
EXIT
Stop the slideshow and return
to the thumbnail index.
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NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
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Adjusting the picture
This section covers:
• Adjusting the TV picture
• Automatically adjusting the aspect ratio
• Setting the power on picture mode
Adjusting the TV picture
You can adjust various settings to improve the quality
of the TV picture. Also, you can reset all picture
settings to the factory default.
1 Press MENU.
2 Press
or ENTER to access the menu.
3 Press
or to highlight an option, then press
ENTER or
to access the option. You can select:
• Picture Mode—Selects the picture mode. You
can select:
• Vivid—(a bright and vivid picture).
Significantly increases the contrast,
brightness, and sharpness. This selection is
good for video games, animation, and in
bright light environments.
• Standard—(a standard picture). Moderately
increases the contrast, brightness, and
sharpness. This selection is good for standard
TV broadcasts.
• Energy Savings—(the backlight brightness
is decreased). Your TV has a backlight that
provides light for displaying a picture. By
reducing the amount of light, your TV uses
less energy.
• Movie—(a finely detailed picture). Adjusts
the brightness and contrast and lowers the
sharpness for a more realistic picture. This
selection is good for watching the highest
quality video such as Blu-ray Discs, DVDs, and
HDTV.
• Game—Adjusts the picture for the ultimate
gaming experience.
• Custom—(customized picture). Lets you
manually adjust picture settings such as
brightness, contrast, and sharpness.
• Advanced Settings—Opens the Advanced
Settings menu where you can adjust additional
video options.
Note
• You can also press GAME to select
game mode.
• Game is only available when the video
input is set to HDMI or AV.
Note
You can also press PICTURE to select the
picture mode.
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• Aspect Ratio—Adjusts how the picture fills
the screen. You can select:
• Overscan—Extends text and images past
the screen edges to hide edge artifacts. You
can select On or Off.
• Dynamic Backlight (DCR)—Enhances the
contrast ratio between light and dark areas of
the picture. You can select Off, Low, or High.
• Color Temperature—Selects the color
temperature. You can select Cool (to
enhance the blues), Normal, or Warm (to
enhance the reds).
• Noise Reduction—Selects the noise
reduction mode to reduce picture noise
(snow). You can select Off, Low, Middle, or
High.
• Adaptive Contrast—Automatically adjusts
picture detail and brightness. You can select
On or Off.
• Backlight—Sets the overall brilliance of the
screen.
• Brightness—Adjusts the brightness of the dark
areas of the picture.
• Contrast—Adjusts the brightness of the light
areas of the picture.
• Color—Adjusts the color intensity of the picture.
A low setting may make the color look faded. A
high setting may make the color look artificial.
• Tint—Adjusts the color balance of the picture.
Use this control to make skin tones look more
natural.
• Sharpness—Adjusts the color detail of images.
If you set this control too high, dark images may
appear with light or white edges.
• Reset Picture Settings—Resets all picture
settings to factory mode.
4 Press
or to adjust the option, or press or
to select a setting.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Aspect ratio
options
Example
Normal:
Displays the image in the
original aspect ratio. You
may see black bars if the
original content is not
widescreen (16:9).
Zoom:
Expands the image to fill
the screen. The top and
bottom of the image may be
cropped.
Wide:
Use this option to view
content recorded in a
widescreen (16:9) aspect
ratio.
Cinema:
Stretches the image at the
edges, but keeps a clear
image in the center.
Auto:
Automatically adjusts the
image based on the screen
size and the TV program.
Select this option if you do
not know which aspect ratio
to choose.
Note: Auto is only
available when Auto
Aspect Ratio in the
Channels menu is set to On.
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NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
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Automatically adjusting the aspect ratio
Auto Aspect Ratio automatically changes how the
picture looks on the screen (aspect ratio) based on the
TV program you are viewing.
1 Press MENU.
2 Press
or to highlight CHANNELS, then press
or ENTER.
3 Press
or to highlight Auto Aspect Ratio, then
press ENTER or
.
4 Press
or to select On (automatically adjust the
aspect ratio) or Off (does not automatically adjust
the aspect ratio), then press ENTER.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Setting the power on picture mode
You can set the picture mode your TV uses when you
turn it on.
1 Press MENU.
2 Press
or to highlight HELP, then press or
ENTER.
3 Press
or to highlight Power on in Vivid
Mode, then press ENTER or .
4 Press
or to highlight On (when you turn on
your TV, it will be in Vivid picture mode) or Off
(when you turn on your TV, it will be in the picture
mode it was in before you turned it off), then press
ENTER.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Adjusting the sound
This section covers:
• Adjusting sound settings
• Selecting the audio out mode
• Playing TV audio only
Adjusting sound settings
You can adjust sound settings to improve the sound
quality. You also can reset all sound settings to the
factory default.
1 Press MENU.
2 Press
or to highlight AUDIO, then press or
ENTER.
3 Press
or to highlight an option, then press
ENTER or
to access the option. You can select:
• Audio Mode—Selects the sound mode. You can
select:
• Standard—Balances treble and bass. This
setting is good for watching standard TV
broadcasts.
• Theater—Enhances treble and bass for a rich
sound experience. This setting is good for
watching DVDs, Blu-ray discs, and HDTV.
• Music—Preserves the original sound. This
setting is good for listening to music.
• News—Enhances vocals for TV audio. This
setting is good for watching news
broadcasts.
• Custom—Lets you manually adjust sound
settings.
• Balance—Adjusts the balance between the left
and right audio channels.
• Bass—Adjusts the low sounds.
• Treble—Adjusts the high sounds.
Note
You can also press AUDIO to select the
audio mode.
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• TV Speakers—Selects where to play TV audio.
When you connect headphones to your TV,
audio plays through both the headphones and
the TV speakers. You can select:
• Auto (default setting)—Automatically turns
off the TV speakers when you connect a
device to the /AUDIOOUT jack. When
you disconnect the device, the TV speakers
turn on automatically.
• On—Always plays the audio through the TV
speakers. If a device is connected to the
/AUDIOOUT jack, the audio is played
through both the TV speakers and the
device.
• Off—Turns off the TV speakers and plays the
audio only through the device connected to
the /AUDIOOUT jack. If you disconnect
the device, the TV speakers remain turned
off.
• Digital Audio Format/Audio Delay—Adjusts
the digital audio sent to an external audio
system. You can select:
• Audio Format—Selects the digital audio
format sent to an external audio system. You
can select:
• Pass Thru (to pass through the original
digital audio sound).
• PCM (to output audio in 2-channel
stereo).
• Audio Delay—Fine tunes the audio when it
is not in sync with the video.
• MTS/SAP—(Analog channels only) Selects the
audio mode. You can select:
• Mono—Select this option if there is noise or
static on weak stereo broadcasts.
• Stereo—Select this option for programs
broadcast in stereo.
• SAP—Select this option to listen to a
secondary audio program, if available.
• Audio Language—(Digital channels only)
Selects an alternate audio language, if available.
• Headphones / Audio Out—You can use the
/AUDIOOUT jack on your TV to connect
headphones, a home theater system, soundbar,
or external speaker system. When a device is
connected to the /AUDIOOUT jack, the TV
speakers are muted. You can select:
• Headphones/Audio Out Variable—Select
this option to use the remote control that
came with your TV to control the audio from
headphones, a home theater system, a
soundbar, or an external speaker system you
connected to the /AUDIOOUT jack.
• Audio Out Fixed—Select this option to use
the remote control that came with the home
theater system, soundbar, or external
speaker system you connected to the
/AUDIOOUT jack to control the audio.
• Reset Audio Settings
—Reset all audio settings
to factory defaults.
4 Press
or to adjust the option or select a
setting.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Selecting the audio out mode
If your TV is on when you connect a device to the
/AUDIOOUT jack on your TV, a screen opens
where you select which audio out mode you want to
use.
1 Connect headphones, a home theater system,
soundbar, or external speaker system to the
/AUDIOOUT jack on your TV.
2 Press
or to highlight the audio out mode you
want to use, then press ENTER. You can select:
• Headphones / Audio Out Variable—Select this
option to use the remote control that came with
your TV to control the audio from headphones, a
home theater system, or a soundbar you
connected to the /AUDIOOUT jack.
• Audio Out Fixed—Select this option to use the
remote control that came with the home theater
system, soundbar, or external speaker system
you connected to the /AUDIOOUT jack to
control the audio.
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Playing TV audio only
You can turn off the picture on your TV and listen to
the program audio only.
1 Press MENU.
2 Press
or to highlight CHANNELS, then press
or ENTER.
3 Press
or to highlight Audio Only, then press
ENTER or .
4 Press
or to select On.
5 Press MENU, ENTER, or
to return to the previous
menu, or press EXIT to close the menu.
Changing channel settings
This section covers:
• Automatically scanning for channels
• Hiding channels
•Setting up a favorite channel list
• Viewing a favorite channel
• Adding or changing a channel label
• Checking the digital signal strength
Automatically scanning for channels
When you scan for channels, your TV searches for
channels with signals and stores the channel
information in the channel list. When you press the
CH up or CH down button, your TV goes to the next or
previous channel in the channel list.
If the TV signal source changes, for example you
change from an outdoor antenna to cable TV (no
box), you need to scan for channels.
1 Press MENU.
2 Press
or to highlight CHANNELS, then press
or ENTER.
3 Press
or to highlight Auto Channel Search,
then press ENTER or
.
4 Press
or to highlight Cable / Satellite Box,
Cable from the wall, or Antenna, then press
ENTER.
A If you select Cable / Satellite Box, a screen
opens that shows you all the ways you can
connect a box to your TV.
Press ENTER. When a message tells you setup
is complete, press EXIT to close the menu.
Press INPUT to open the INPUT SOURCE list,
then press
or to select the video input
source you connected your TV to and press
ENTER. Your TV switches to the input source
you selected.
Notes
• The picture turns off in about five
seconds.
• Audio Only works only when the
input source is TV, and your TV is
receiving a broadcast signal.
• To exit audio only mode, press any
button. When you exit audio only
mode, the Audio Only option is
automatically reset to Off.
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B If you select Cable from the wall your TV scans
for available channels. The scan may take
several minutes.
When the scan is complete, the first channel
your TV found plays in the background.
C If you select Antenna, your TV scans for
available channels. The scan may take several
minutes.
When the scan is complete, press EXIT to close
the menu. The first channel your TV found
plays in the background.
Hiding channels
You can hide channels in the channel list. When you
press the CH up or CH down button, your TV skips the
hidden channels. You can still tune to a hidden
channel by pressing the number buttons for the
channel.
1 Press MENU.
2 Press
or to highlight CHANNELS, then press
or ENTER.
3 Press
or to highlight Add / Skip Channels,
then press ENTER or .
4 Press
or to highlight the channel you
want to hide, then press ENTER. Each channel has
a circle to the left. When you hide a channel the
circle is empty.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Note
You can press EXIT to stop the auto
channel search, but you will need to run
the auto channel search again to create a
channel list.
Note
You can press EXIT to stop the auto
channel search, but you will need to run
the auto channel search again to create a
channel list.
Notes
• If you highlight a channel in the list,
your TV displays the channel in the
background.
• A channel with a filled circle to the left
is not hidden. A channel with an
empty circle to the left is hidden.
• If the list has more than one page,
press
or to scroll through the
pages.
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Setting up a favorite channel list
You can create a favorite channel list so you can
quickly browse through your favorite channels, then
selecting a channel from the favorite channel list.
1 Press MENU.
2 Press
or to highlight CHANNELS, then press
or ENTER.
3 Press
or to highlight Favorite Channel
Setup, then press ENTER or
.
4 Press
or to highlight the channel you
want to add to the favorites list, then press ENTER.
Each channel has a circle to the left. When you add
a channel to the Favorite List, the circle is filled.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Viewing a favorite channel
1 Press MENU.
2 Press
or to highlight CHANNELS, then press
or ENTER.
3 Press
or to highlight Favorite Channel List,
then press ENTER or
. The Favorite List opens.
4 Press
or to highlight a channel, then press
ENTER.
Adding or changing a channel label
If a channel is not already labeled, you can label the
channel to make it easier to identify. You can also
relabel a channel that is already labeled.
1 Press MENU.
2 Press
or to highlight CHANNELS, then press
or ENTER.
Notes
• If you highlight a channel in the list,
your TV displays the channel in the
background.
• To remove a channel from the
favorites list, highlight the channel,
then press ENTER. The filled circle is
replaced with an empty circle and the
channel is removed from the list.
• If the list has more than one page,
press
or to scroll through the
pages.
Note
You can also press FAVORITE to open the
Favorite List, then press
or to highlight
a channel and press ENTER.
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3 Press or to highlight Channel Labels, then
press ENTER or
.
4 Press
or to select the channel you want to
label, then press
to move to the channel label
field.
5 Press
or to select a character, then press or
to move to the previous or next character
position. Repeat this step to enter additional
characters. You can enter as many as 11 characters
(letters, numbers, or symbols).
6 When you have completed the label, press ENTER
or MENU to save your label and return to the
Channels menu.
7 Press EXIT to close the menu.
Checking the digital signal strength
You can check the digital signal strength to determine
if you need to adjust your antenna or digital cable
input. The higher the signal strength, the less likely
you are to experience picture degradation.
1 Press MENU.
2 Press
or to highlight CHANNELS, then press
or ENTER.
3 Press
or to highlight Channel Strength, then
press ENTER or
.
4 Press MENU to return to the previous menu, or
press EXIT to close the menu.
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Setting parental controls
Parental controls let you prevent your children from
watching inappropriate material on TV. When set,
parental controls read the rating of the program (with
some exceptions, such as news and sports) and deny
access to programs that exceed the ratings level you
select. To watch programs that exceed the selected
rating, you must enter a password.
Parental controls include:
• Setting or changing the password
•Blocking unrated TV
• Setting parental control levels
• Downloading rating information
• Locking the power button on your TV
Setting or changing the password
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight Parental Controls, then
press ENTER or .
4 Press the number buttons to enter the four-digit
password. The default password is 0000. You
should change the password to a number you can
remember.
5 Press
or to highlight Change Password, then
press ENTER or
.
6 Press the number buttons to enter a password,
then enter the password again. A message tells
you that the password has been changed.
7 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Note
If you forget your password, enter 9999.
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Blocking unrated TV
Some TV programs, such as news and sports shows
are not rated. When Block Unrated TV is turned on,
TV programs that do not have ratings are blocked.
When you try to watch a blocked program, you are
prompted to enter the parental controls password.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight Parental Controls, then
press ENTER or .
4 Press the number buttons to enter the four-digit
password.
5 Press
or to highlight Block Unrated TV, then
press ENTER or
.
6 Press
or to select On (to block unrated TV) or
Off (to unblock unrated TV).
7 Press ENTER, MENU, or
to return to the previous
menu, or press EXIT to close the menu.
Setting parental control levels
You can set parental controls for the U.S. and Canada.
U.S. rating levels
Some of the age-based TV Parental Guidelines ratings
also have content-based ratings.
Canadian rating levels
U.S. TV ratings
NONE Not rated
TV-Y All children
TV-Y7 Suitable for children 7 and older
TV-G General audiences
TV-PG Parental guidance suggested
TV-14 Parental guidance strongly suggested
TV-MA Mature audiences only
U.S. TV content ratings
All All ratings are blocked
FV Fantasy violence
L Strong language
S Sexual situations
VViolence
D Suggestive dialog
U.S. movie (MPAA) ratings
None Movie not rated
G General audiences
PG Parental guidance suggested
PG-13 Suitable for children 13 and older
R Parental guidance suggested for
children under 17
NC-17 Not suitable for children under 17
X Adults only
Canadian English ratings
E Exempt programming
C Suitable for all children
C8+ Suitable for children 8 and older
G General audiences
PG Parental guidance suggested
14+ Suitable for children 14 and older
18+ Adult only
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1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight Parental Controls, then
press ENTER or .
4 Press the number buttons to enter the four-digit
password.
5 Press
or to highlight USA Parental Locks,
then press ENTER. (To set Canadian ratings, select
Canadian Parental Locks.)
USA Parental Locks
Canadian Parental Locks
6 Press
or to highlight:
• Movie Ratings or TV Ratings for USA ratings.
• Canadian English or Canadian French for
Canadian ratings.
7 Press
or to select the rating. If a rating has
sub-ratings, press
or to highlight a sub-rating.
8 Press ENTER to confirm. The circle next to the
rating changes to a lock symbol.
9 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Canadian French ratings
E Exempt programming
G General audiences
8 ans+ Suitable for children 8 and older
13 ans+ Suitable for children 13 and older
16 ans+ Suitable for children 16 and older
18 ans+ Adult only
Note
When you block a rating, that rating and
all higher ratings are blocked.
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Downloading rating information
If the program you are viewing has downloadable
rating information, you can download the
information to use when setting parental controls.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight Parental Controls, then
press ENTER or
.
4 Press the number buttons to enter the four-digit
password.
5 Press
or to highlight RRT5, then press ENTER.
The screen that opens may vary depending on the
broadcaster.
6 Press
or to select the program and
content types you want to block, then press
ENTER.
7 To reset the RRT5 information to the factory
default, press
or to highlight Reset RRT5.
8 Press ENTER.
9 Press
or to highlight OK or Cancel, then press
ENTER.
10 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Note
If the program you are viewing does not
have RRT5 rating information, RRT5 is
grayed on the Settings · Parental Controls
menu and cannot be selected.
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Locking the power button on your TV
When the button lock is turned On, the /INPUT
button on your TV is locked, and you can only turn
your TV on or off or change the video input source
using the remote control.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight Button Lock, then press
ENTER or
.
4 Press
or to select On (locks the /INPUT
button) or Off (unlocks the /INPUT button).
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Using closed captioning
Closed captioning displays a text version of the TV
program audio or displays information provided by
the broadcaster.
Closed caption controls include:
• Turning closed captioning on or off
• Selecting the analog closed captioning mode
• Selecting the digital closed captioning mode
• Customizing digital closed captioning settings
Turning closed captioning on or off
1 Press MENU.
2 Press
or to highlight ACCESSIBILITY, then
press
or ENTER.
3 Press
or to highlight Closed Caption, then
press ENTER or
.
4 Press
or to highlight Caption Control, then
press ENTER or
.
5 Press
or to select CC Off (turns off closed
captioning), CC On (turns on closed captioning),
or CC on when mute (turns on closed captioning
when the sound is muted).
6 Press ENTER, MENU, or
to return to the previous
menu, or press EXIT to close the menu.
Selecting the analog closed captioning mode
Analog channels usually have one or more closed
captioning modes. The CC1 mode usually displays a
text version of the TV program audio in a small
banner. The other CC modes display information
provided by the broadcaster. The Text modes display
information in a box that covers half of the screen.
1 Press MENU.
2 Press
or to highlight ACCESSIBILITY, then
press
or ENTER.
Note
You can also press CC to turn closed
captioning on, off, or on when mute.
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3 Press or to highlight Closed Caption, then
press ENTER or
.
4 Press
or to highlight Analog Caption, then
press ENTER or
.
5 Press
or to select an analog caption setting.
You can select:
• CC1 through CC4—Closed captioning appears
in a small banner across the bottom of the
screen. CC1 is usually the “printed” version of the
audio. CC2 through CC4 display content
provided by the broadcaster.
• Text1 through Tex t4—Closed captioning covers
half or all of the screen. Tex t1 through Tex t4
display content provided by the broadcaster.
6 Press ENTER, MENU, or
to return to the previous
menu, or press EXIT to close the menu.
Selecting the digital closed captioning mode
Digital channels usually have one or more closed
captioning modes. The CS1 mode usually displays a
text version of the TV program audio in a small
banner. The other CS modes display information
provided by the broadcaster.
1 Press MENU.
2 Press
or to highlight ACCESSIBILITY, then
press
or ENTER.
3 Press
or to highlight Closed Caption, then
press ENTER or
.
4 Press
or to highlight Digital Caption, then
press ENTER or
.
5 Press
or to select a digital caption setting. You
can select:
• CS1 through CS6—CS1 is usually the “printed”
version of the audio. CS2 through CS6 display
content provided by the broadcaster. You can
change the way digital closed captioning is
displayed on the screen. For more information,
see Customizing digital closed captioning
settings on page 59.
6 Press ENTER, MENU, or
to return to the previous
menu, or press EXIT to close the menu.
Customizing digital closed captioning settings
1 Press MENU.
2 Press
or to highlight ACCESSIBILITY, then
press or ENTER.
3 Press
or to highlight Closed Caption, then
press ENTER or
.
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4 Press or to highlight Digital CC Settings,
then press ENTER or
.
5 Press ENTER, press
or to select Custom, then
press ENTER.
6 Press
or to highlight an option, then press
ENTER or
. You can select:
• Size—Selects the font size.
• Font—Selects the font style.
• Text Color—Selects the color for the words.
• Text Opacity—Selects the opacity level for the
words.
• Background Color—Selects the color for the
background.
• Background Opacity—Selects the opacity level
for the background.
• Edge Effect—Selects the style of the letter edge.
• Edge Color—Selects the color of the letter edge.
7 Press
or to adjust the setting, then press
ENTER.
8 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Adjusting time settings
This section includes:
• Setting the clock
• Setting the sleep timer
Setting the clock
If you skipped the steps in the Easy Setup wizard for
setting the date and time or if you move your TV to a
different time zone, you need to reset the clock to the
correct time.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight Time, then press ENTER
or .
4 Press
or to highlight Date / Time, then press
ENTER.
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5 Press or to highlight Mode, then press ENTER
or
.
6 Press
or to highlight Manual (to set the
options manually) or Auto (the options are
automatically set by the TV signal source), then
press ENTER.
7 Press
or to highlight Time Zone, then press
ENTER or
.
8 Press
or to select your time zone, then press
MENU. You can select Eastern, Central,
Mountain, Pacific, Alaska, Hawaii, Atlantic, or
Newfoundland.
9 If your viewing area observes Daylight Saving
Time, press
or to highlight Daylight Saving,
then press ENTER.
10 Press
or to select On or Off, then press MENU
to close the menu.
11 If you selected Manual for Mode, press
or to
highlight Date, then press ENTER. Press
or to
highlight Month, Day, or Ye a r . Press
or to
adjust the setting, then press MENU.
12 If you selected Manual for Mode, press
or to
highlight Time, then press ENTER. Press or to
highlight the Hour, Minute, or the AM/PM field.
Press
or to adjust the setting. When you are
finished, press MENU.
13 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Setting the sleep timer
You can specify the amount of time before your TV
automatically turns off.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight Time, then press ENTER
or .
4 Press
or to highlight Sleep Timer, then press
ENTER or .
5 Press
or to select the amount of time before
your TV turns off automatically. You can select Off,
5, 10, 15, 30, 60, 90, 120, 180, or 240 minutes.
To turn off the sleep timer, select Off.
6 Press ENTER, MENU, or
to return to the previous
menu, or press EXIT to close the menu.
Note
You can also press SLEEP to set the sleep
timer.
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Adjusting menu settings
You can adjust how the TV menus look by:
• Selecting the menu language
• Turning Input Sensor on or off
• Labeling an input source
Selecting the menu language
Your TV can display the on-screen menu in English,
French, or Spanish. When you set up your TV for the
first time, you selected the language. You can change
the menu language to a different language.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight Menu Language, then
press ENTER or .
4 Press
or to highlight a language, then press
ENTER. You can select English, Français, or
Español.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Turning Input Sensor on or off
When the Input Sensor feature is turned on, your TV
automatically detects which video jacks have devices
connected to them and turned on. Your TV uses this
information to determine what options you can select
on the INPUT SOURCE list when you press INPUT.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
3 Press
or to highlight Auto Input Sensing,
then press ENTER or .
4 Press
or to select On (turns on the input
sensor) or Off (turns off the input sensor).
5 Press ENTER, MENU, or
to return to the previous
menu, or press EXIT to close the menu.
Labeling an input source
You can add a label to an input source to make it
easier to identify.
1 Press MENU.
2 Press
or to highlight SETTINGS, then press
or ENTER.
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3 Press or to highlight Input Labels, then press
ENTER or
.
4 Press
or to select the input source you want to
label, then press
to move to the label field.
5 Press
or to select a preset label or select
Custom to create your own label.
6 If you select Custom, press ENTER, then
or to
select characters (letters or numbers) and
or
to move character to character.
7 When you have completed the label, press ENTER
to save your label. The next time you press INPUT,
your label appears in the INPUT SOURCE list.
8 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Adjusting accessibility settings
Your TV provides audio descriptions of menus and
some remote control functions. Depending on the
broadcaster, audio narration of key elements in
programs may also be available.
1 Press MENU.
2 Press
or to highlight ACCESSIBILITY, then
press or ENTER.
3 Press
or to highlight an option, then press
ENTER or
to access the option. You can select:
• Voice Guide—Audibly narrates menu selections
and some remote control functions. You can
select On or Off.
• Closed Caption—Displays a text version of the
TV program audio or displays information
provided by the broadcaster. See Using closed
captioning on page 58 for instructions about
using closed captioning features.
• Audio Language—(Digital channels only)
Selects an alternate audio language, if available.
• Video Description—Audibly narrates key visual
elements in TV programs (not available on all
broadcasts). You can select On or Off.
• Learn How To Use Remote Control—Provides
information about using the remote control.
• Reset Accessibility Settings—Resets all
accessibility settings to factory mode. When you
select this option, a message asks if you are sure
you want to reset. Select OK to continue the
reset operation or select Cancel to stop the reset
operation.
4 Press
or to adjust the option, or press or
to select a setting.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Note
The Voice Guide option is only available
in the English language.
Note
You can also press ACC to open the
Accessibility menu.
Note
For more information about accessibility,
call Customer Care at 877-467-4289 (U.S.
and Canada) or 01800-926-3000 (Mexico).
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Maintaining
• Do not use your TV in areas that are too hot or too
cold, because the cabinet may warp or the screen
may malfunction. Your TV works best in
temperatures that are comfortable to you.
• Storage temperatures are 32° to 122°F (0° to 50°C).
• Working temperatures are 41° to 104°F (5° to 40°C).
• Do not place your TV in direct sunlight or near a
heat source.
Cleaning the TV cabinet
Clean the cabinet with a soft, lint-free cloth. If the
cabinet is especially dirty, moisten a soft, lint-free
cloth in a weak detergent solution, squeeze the
excess moisture from the cloth, then wipe the cabinet
with the cloth. Use a clean cloth to dry the cabinet.
Cleaning the TV screen
Clean the screen with a soft, lint-free cloth.
Troubleshooting
Use the following troubleshooting information to
solve common problems.
Troubleshooting topics include:
• Viewing system information
• Learning more about your TV
• Updating the TV firmware
• Customizing TV settings
• Testing the TV speakers
• Restoring settings to the defaults
• Video and audio problems
• Remote control problems
• General problems
• INlink (CEC-compatible) device problems
Viewing system information
You may need to view system information during
troubleshooting.
1 Press MENU.
2 Press
or to highlight HELP, then press or
ENTER.
3 Press
or to highlight System Info, then press
ENTER or .
4 If your TV uses open source code, press ENTER to
display the open source code information.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Warning
Do not try to repair your TV yourself.
Contact authorized service personnel.
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Learning more about your TV
You can learn more about remote control codes and
connecting a soundbar.
1 Press MENU.
2 Press
or to highlight HELP, then press or
ENTER.
3 Press
or to highlight Learn More, then press
ENTER or .
4 Press
or to highlight a topic, then press
ENTER. Your TV displays information about the
topic you selected.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Updating the TV firmware
If your TV is behaving oddly and you have tried all the
solutions in the troubleshooting pages, you may need
to update the TV firmware.
1 On the Help menu, select System Info, then write
down your model, revision, and firmware
information. See Viewing system information on
page 64.
2 On a computer, go to www.insigniaproducts.com,
then under Support & Service, click Product
Support.
3 Under Product Information, enter your model
number, then press ENTER.
4 Click the picture of your model, then next to
Features, click Support & Downloads. The
support page for your TV opens.
5 Follow the instructions in the Firmware
Installation Guide on the Insignia website to
download the firmware update and copy it to a
USB flash drive.
6 Plug the USB flash drive into the USB port on your
TV.
Cautions
• Make sure that you have tried all other
solutions before you upgrade the
firmware.
• While the firmware is updating, do not
turn off your TV.
Note
To update the TV firmware, you need a:
• Computer with an available USB port
• High-speed Internet connection
•USB flash drive
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7 Press MENU.
8 Press
or to highlight HELP, then press or
ENTER.
9 On the Help menu, press
or to highlight
Update Firmware, then press ENTER or
. A
message asks if you want to update the TV
firmware.
10 Highlight OK, then press ENTER.
While your TV installs the firmware update, your
TV displays a status screen. Do not turn off your
TV until the update is complete.
11 When the update is complete, unplug the USB
flash drive, then press ENTER. Your TV turns off
then on to complete the update.
12 If the channel list has been deleted, you need to
scan for channels. For more information, see
Automatically scanning for channels on page 50.
Customizing TV settings
If you did not complete the customization part of the
Easy Setup wizard the first time you turned on your TV,
you can run the wizard again to customize settings.
1 Press MENU.
2 Press
or to highlight HELP, then press or
ENTER.
3 Press
or to highlight Customize my TV, then
press ENTER or
. A message asks if you want to
run the Easy Setup wizard.
4 Press
or to select OK (to reset) or Cancel (to
not reset), then press ENTER.
If you select OK, your TV turns off, then turns on
again. Go through the Easy Setup wizard. For more
information, see Turning on your TV for the first
time on page 35.
OR
If you select Cancel or press MENU, your TV
returns to the Help menu without making any
changes.
OR
If you press EXIT, the on-screen menu closes
without making any changes.
Note
• If you see a message that says the
firmware file is incorrect, make sure
that you have downloaded the correct
file for your model.
• If you see a message that says the
update failed or the TV screen is blank
and the power LED is blinking red
then blue, turn off your TV, turn it back
on, then run the upgrade again.
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Testing the TV speakers
You can test your TV’s speakers to make sure that they
are working correctly.
1 Press MENU.
2 Press
or to highlight HELP, then press or
ENTER.
3 Press
or to highlight TV Speaker Test, then
press ENTER or .
4 Press ENTER. Your TV tests the left speaker, then
the right speaker. You hear a tone, and as each
speaker is tested, its icon turns yellow.
If one or both of the speakers fail the test, see
Video and audio on page 68.
Restoring settings to the defaults
When you restore default settings, all the settings you
have customized (except parental controls) are reset.
1 Press MENU.
2 Press
or to highlight HELP, then press or
ENTER.
3 Press
or to highlight Reset to Default, then
press ENTER or .
4 Press
or to select OK (to reset) or Cancel (to
not reset), then press ENTER.
If you select OK, your TV turns off, then turns on
again. Go through the Easy Setup wizard. For more
information, see Turning on your TV for the first
time on page 35.
OR
If you select Cancel or press MENU, your TV
returns to the Help menu without making any
changes.
OR
If you press EXIT, the on-screen menu closes
without making any changes.
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Video and audio
Problem Solution
Picture does not
fill the screen.
There are black
bars around the
picture.
• Change the aspect ratio. See
the Aspect Ratio option in
Adjusting the TV picture on
page 46.
No picture (screen
is not lit) and no
sound.
• Press on the TV or the
remote control.
• Make sure that the Audio Only
option is set to Off. See Playing
TV audio only on page 50.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• Adjust the contrast and
brightness. See Adjusting the
TV picture on page 46.
• Make sure that the power cord
is plugged into a working
outlet.
• Press INPUT and make sure that
the correct video input source is
selected. See Selecting the
video input source on page 37.
• Try another channel. The station
may be experiencing problems.
• Make sure that the incoming
signal is compatible.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See Connecting a
cable or satellite box on
page 18 or Connecting an
antenna or cable TV (no box) on
page 21.
• Check the closed caption
settings. Some TEXT modes can
block the screen. See Using
closed captioning on page 58.
Dark, poor, or no
picture (screen is
lit), but sound is
good.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See Connecting a
cable or satellite box on
page 18 or Connecting an
antenna or cable TV (no box) on
page 21.
• Adjust the brightness. See
Adjusting the TV picture on
page 46.
• Press PICTURE to change to a
different picture mode. See
Adjusting the TV picture on
page 46.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength on page 53.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• The video cable(s) you are using
may be bad. Try a new set.
No color, dark
picture, or color is
not correct.
• Try another channel. The station
may be experiencing problems.
• Adjust the color settings. See
Adjusting the TV picture on
page 46.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See Connecting a
cable or satellite box on
page 18 or Connecting an
antenna or cable TV (no box) on
page 21.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength on page 53.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Problem Solution
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Only snow (noise)
appears on the
screen.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See Connecting a
cable or satellite box on
page 18 or Connecting an
antenna or cable TV (no box) on
page 21.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength on page 53.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Picture quality is
good on some
channels and poor
on others. Sound
is good.
• The problem may be caused by
a poor or weak signal from the
broadcaster or cable TV
provider.
• If you connect to cable TV
without a set-top box and
experience poor picture quality,
you may need to install a
set-top box to improve signal
reception and picture quality.
Contact your cable TV provider
about upgrading to a set-top
box.
Problem Solution
Dotted lines or
stripes appear on
the screen.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See Connecting a
cable or satellite box on
page 18 or Connecting an
antenna or cable TV (no box) on
page 21.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength on page 53.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.
Double images.
• Use a highly directional outdoor
antenna or use a cable or
satellite box.
The picture has a
few bright or dark
spots.
• A few bright or dark spots on an
LCD screen is normal. It does
not affect the operation of
your TV.
Video description
or voice guide
does not work.
• Make sure that your TV is not
muted and the volume is
turned up.
• Make sure that the options
listed under the Accessibility
menu are turned on. See
Adjusting accessibility settings
on page 63.
• Video descriptions are not
available on all broadcasts.
• Some remote functions are not
narrated.
Problem Solution
70
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Good picture, but
no sound.
•Increase the volume.
• Make sure that the sound is not
muted.
• Make sure that you do not have
headphones connected. When
headphones are connected, no
sound comes from the TV
speakers.
• Change to a different audio
mode. See the Audio Mode
option in Adjusting sound
settings on page 48.
• If you are using a home theater
system, soundbar, or external
speaker system, make sure that
it is turned on and is not muted.
• If you are using a home theater
system, soundbar, or external
speaker system, make sure that
you have selected the correct
output mode.
• If you are using a home theater
system, soundbar, or external
speaker system and have
connected it with a digital
audio cable, select Digital
Audio Format/Audio Delay on
the Audio menu, then set Audio
Format to PCM. See the Digital
Audio Format/Audio Delay
option in Adjusting sound
settings on page 48.
• Make sure that the audio cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See Connecting a
cable or satellite box on
page 18 or Connecting an
antenna or cable TV (no box) on
page 21.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength on page 53.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• The audio cables you are using
may be bad. Try a new set.
Problem Solution
Poor picture.
• Make sure that the room is not
too bright. Light reflecting off
the screen can make the picture
difficult to see.
• If an S-VHS camera or a
camcorder is connected while
another connected device is
turned on, the picture may be
poor. Turn off one or more
devices.
Good sound, but
poor color.
• Adjust the contrast, color, and
brightness settings. See
Adjusting the TV picture on
page 46.
Audio noise.
• Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.
No output from
one of the
speakers.
• Adjust the audio balance. See
Adjusting sound settings on
page 48.
• Test the TV’s speakers. See
Testing the TV speakers on
page 67. If one or both of the
speakers fails, try one of the
following solutions:
• Make sure that the audio
cables are connected
correctly and securely to your
TV.
• Make sure that the audio
cables are connected to the
AUDIO OUT jacks on the
connected device.
• Try a different set of audio
cables.
• Make sure that the sound on
the connected device is not
muted.
• Try connecting the device to
a different TV. If you do not
hear sound, the problem is
with the device.
After images
appear.
• Do not display a still image,
such as a logo, game, or
computer image, for an
extended period of time. This
can cause a permanent
after-image to be burned into
the screen. This type of damage
is not covered by your warranty.
Problem Solution
71
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Remote control
General
Problem Solution
Remote
control does
not work.
• Make sure that the power cord is
plugged into a working outlet.
• Make sure that there are no
obstructions between the remote
control and the remote control sensor
on the front of the TV.
• Point the remote control directly at
the remote control sensor on your TV.
See Aiming the remote control on
page 33.
• The supplied batteries are wrapped
tightly in clear plastic. Make sure that
you have removed this plastic from
the batteries.
• Make sure that the batteries are
installed correctly. See Installing
remote control batteries on page 33.
• Replace dead batteries with new
batteries. See Installing remote
control batteries on page 33.
Trouble
programming
your existing
universal
remote
control.
• See instructions in Programming
universal remote controls on page 34.
• Codes are subject to change. For
up-to-date codes, go to
Viewing universal remote control
codes on page 34 or visit
www.insigniaproducts.com/remotecodes
• Replace dead batteries with new
batteries.
• Refer to the User Guide that
accompanied your universal remote
control and contact the manufacturer
if problems persist.
Problem Solution
No power.
• Make sure that the power cord is
plugged into a working outlet.
• Unplug the power cord, wait 60
seconds, then plug the cord back in
and turn on your TV.
• Other devices (for example, a
surround sound receiver, external
speakers, fans, or hair dryers) may be
interfering with your TV. Try turning
off one device at a time to determine
which device is causing interference.
After you have determined which
device is causing interference, move it
further from the TV to eliminate the
interference.
“No signal”
error message
is displayed.
• Press INPUT and make sure that you
have selected the correct input for the
device or service you are trying to use.
• If you are using a cable or satellite
box, use the remote that came with
that box to change channels.
After Auto
Channel
Search, there
are no
channels.
• Reception can vary by channel
depending on the broadcast power
level of a given station. Contact your
cable or satellite TV provider.
• Make sure that the antenna or
cable/satellite TV is connected
securely to your TV.
• Try replacing the cable between the
antenna/cable or cable/satellite box
and your TV.
When I press
INPUT, I
cannot select
my device (it is
grayed out).
• Turn on the device. Your TV
automatically detects and displays
which video jacks have devices
connected to them when the devices
are turned on.
• Turn off Auto Input Sensing. See
Turning Input Sensor on or off on
page 62.
One or more
channels do
not display.
• Make sure that the channels are not
blocked. See Setting parental control
levels on page 55.
• Make sure that the channels are not
hidden. The channel may have been
deleted from the channel list. You can
tune to the channel by pressing the
number buttons or you can add the
channel back to the channel list. See
Hiding channels on page 51.
• If you are using a cable or satellite
box, use the remote that came with
that box to change channels.
• Press INPUT and make sure that you
have selected the correct input for the
device or service you are trying to use.
• If you are using an antenna, the digital
channel signal may be low. To check
the digital channel signal strength,
see Checking the digital signal
strength on page 53.
Password is
lost.
•Enter 9999 to access parental
controls, then set a new password.
See Setting or changing the password
on page 54.
Some settings
cannot be
accessed.
• If a setting is grayed, the setting is not
available in the current video input
mode (for example TV mode). Change
to a different video input source. See
Selecting the video input source on
page 37.
TV cabinet
creaks.
• When the TV is in use, the
temperature rises naturally and may
cause the cabinet to expand or
contract which can cause a creaking
noise. This is not a malfunction.
Problem Solution
72
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
INlink (CEC-compatible) device
button
does not
work.
• Make sure that the Button Lock
option is set to Off. See Locking the
power button on your TV on page 58.
• Unplug the power cord, wait a few
seconds, then plug the cord back in
and turn on your TV.
TV keeps
turning off.
• Make sure that the sleep timer is not
turned on. See Setting the sleep timer
on page 61.
A retail
banner is
displayed.
•You selected Store Display Mode
when you ran the Easy Setup wizard.
Run the Easy Setup wizard and select
Home User Mode on the Viewing
Environment screen. See Customizing
TV settings on page 66.
Problem Solution
My TV is not
displaying the
video from
the connected
CEC device.
• Make sure that the HDMI cable is
connected securely to your TV and
the device.
• Make sure that the device is
connected to your TV with an HDMI
cable.
• Make sure that the device is a CEC
device. See the documentation that
came with the device for more
information.
• Press INPUT and make sure that the
correct video input source is selected.
See Selecting the video input source
on page 37.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 40.
• Try adjusting the TV picture. See
Adjusting the TV picture on page 46.
Problem Solution
My TV is not
playing the
audio from
the connected
CEC device.
• Make sure that the HDMI cable is
connected securely to your TV and
the device.
• Make sure that the device is
connected to your TV with an HDMI
cable.
• Make sure that the device is a CEC
device. See the documentation that
came with the device.
•Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
Adjusting sound settings on page 48.
• Make sure that the TV speakers are
turned on and not muted. See
Adjusting sound settings on page 48.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 40.
• If you have connected an HDMI CEC
audio receiver, adjust the volume on
the receiver. When your TV detects an
audio receiver, the TV speakers turn
off and sound plays through receiver
speakers only.
• If you are using a home theater
system, soundbar, or external speaker
system, make sure that it is turned on
and is not muted.
• If you are using a home theater
system, soundbar, or external speaker
system, make sure that you have
selected the correct output mode.
• If you are using a home theater
system, soundbar, or external speaker
system and have connected it with a
digital audio cable, select Digital
Audio Format/Audio Delay on the
Audio menu, then set Audio Format
to PCM. See the Digital Audio
Format/Audio Delay option in
Adjusting sound settings on page 48.
Problem Solution
73
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
My TV’s
remote
control does
not control
the device.
• Make sure that there are no
obstructions between the remote
control and the remote control
sensors on your TV and the device.
• Depending on the device, all the
buttons may not work.
• After you switch to an INlink device,
use the remote control that came with
the device to control playback.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 40.
• If you are trying to control the volume
on an HDMI CEC audio receiver using
your TV remote control, make sure
that the TV Speakers option on the
Audio menu is set to On. See
Adjusting sound settings on page 48.
• If you are trying to control the volume
on an HDMI CEC audio receiver using
your TV remote control, make sure
that the Audio Receiver option on
the INlink menu is set to On. See
Turning Audio Receiver on or off on
page 42.
• The device may not support this
feature. See the documentation that
came with the device for more
information.
The device
does not show
up in the
INlink Device
list.
• Make sure that the device is turned
on.
• Make sure that the HDMI cable is
connected securely to your TV and
the device.
• Make sure that the device is
connected to your TV with an HDMI
cable.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 40.
• Make sure that the device is a CEC
device. See the documentation that
came with the device.
My device
does not turn
off when I turn
off my TV.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 40.
• Make sure that Device Auto Power
Off is set to On on the INlink menu.
See Turning Device Auto Power Off on
or off on page 41.
• The device may not support this
feature. See the documentation that
came with the device for more
information.
Problem Solution
My TV does
not turn on
when I turn on
my device.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 40.
•Make sure that TV Auto Power On is
set to On on the INlink menu. See
Turning TV Auto Power On on or off
on page 41.
• The device may not support this
feature. See the documentation that
came with the device for more
information.
The Audio
Receiver
setting on the
INlink menu
keeps turning
back on after
it is turned off.
• When Audio Receiver is set to Off
and INlink Control is set to On and
you make an adjustment to the audio
receiver (for example, turn the volume
knob or press a button), Audio
Receiver is automatically set to On.
To prevent this from happening, turn
off the INlink feature. See Turning
INlink on or off on page 40.
Problem Solution
74
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Two volume
bars appear
when
adjusting the
volume.
• When you adjust the volume on the
audio receiver or with the TV remote
control, a double volume bar appears,
one for the TV volume and one for the
audio receiver volume.
I cannot select
the Root
Menu option
on the INlink
menu.
OR
The device’s
root menu
does not open
when I select
Root Menu
on the INlink
menu.
• The device may not support this
feature. See the documentation that
came with the device for more
information.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your
TV, then turn it on again.
Problem Solution
75
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Specifications
Specifications are subject to change without notice.
40" model (NS-40D420NA18/NS-40D420MX18)
Dimensions and weight
Screen
Tuner
Inputs
Outputs
Audio
Power
Miscellaneous
Without stand
(H × W × D)
20.6 × 35.6 × 3.4 in. (52.3 × 90.3 × 8.6 cm)
17.6 lbs (8 kg)
With stand
(H × W × D)
22.2 × 35.6 × 8.2 in. (56.3 × 90.3 × 20.8 cm)
17.9 lbs (8.1 kg)
Screen size (diagonal) 39.6 (100.6 cm) in.
Panel LCD
Panel backlight type LED
Panel refresh rate 60Hz
Display resolution 1080p
Panel resolution H × V 1920 × 1080
Aspect ratio 16:9
Contrast ratio (typical)–
panel
5,000:1
Comb filter 3d y/c digital
Response time 9.5 ms
Horizontal viewing angle 178°
Vertical viewing angle 178°
Analog NTSC
Digital ATSC, Clear-QAM
HDMI 3
Composite video 1
USB
1
Supports JPEG
Antenna/Cable 1
Analog audio/Headphone 1
Digital audio 1 (optical)
Audio Enhancement DTS Sound
Speakers
Number: 2
Watts per channel: 5W
Power consumption on On: 75W
Power consumption in
standby
Standby: <0.5W
OSD languages English, French, Spanish
HDMI CEC Yes
Game Mode Yes
V-Chip (version 2.0) Ye s
Sleep timer Yes
Channel labeling Yes
Text-to-Speech Yes
VESA mount (mm)
(horizontal × vertical)
200 × 200
VESA mount screws M6 type
Note
The length of the wall-mount screws vary
depending on the wall-mount bracket you
purchased. See the instructions that came
with the wall-mount bracket for screw
lengths.
76
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
49" model (NS-49D420NA18)
Dimensions and weight
Screen
Tuner
Inputs
Outputs
Audio
Power
Miscellaneous
Without stand
(H × W × D)
25.4 × 43.5 × 3.4 in. (64.6 × 110.6 × 8.7 cm)
27.1 lbs (12.3 kg)
With stand
(H × W × D)
27.7 × 43.5 × 10.7 in. (70.4 × 110.6 × 27.3 cm)
28.7 lbs (13 kg)
Screen size (diagonal) 48.5 in. (123.2 cm)
Panel LCD
Panel backlight type LED
Panel refresh rate 60Hz
Display resolution 1080p
Panel resolution H × V 1920 × 1080
Aspect ratio 16:9
Contrast ratio (typical)–
panel
4,000:1
Comb filter 3d y/c digital
Response time 6.5 ms
Horizontal viewing angle 178°
Vertical viewing angle 178°
Analog NTSC
Digital ATSC, Clear-QAM
HDMI 3
Composite video 1
USB
1
Supports JPEG
Antenna/Cable 1
Analog audio/Headphone 1
Digital audio 1 (optical)
Audio Enhancement DTS Sound
Speakers
Number: 2
Watts per channel: 7.5W
Power consumption on On: 108W
Power consumption in
standby
Standby: <0.5W
OSD languages English, French, Spanish
HDMI CEC Yes
Game Mode Yes
V-Chip (version 2.0) Ye s
Sleep timer Yes
Channel labeling Yes
Text-to-Speech Yes
VESA mount (mm)
(horizontal × vertical)
200 × 200
VESA mount screws M6 type
Note
The length of the wall-mount screws vary
depending on the wall-mount bracket you
purchased. See the instructions that came
with the wall-mount bracket for screw
lengths.
77
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
55" model (NS-55D420NA18/NS-55D420MX18)
Dimensions and weight
Screen
Tuner
Inputs
Outputs
Audio
Power
Miscellaneous
Without stand
(H × W × D)
28.4 × 49 × 3.3 in. (72.1× 124.4 × 8.3 cm)
35.2 lbs (16 kg)
With stand
(H × W × D)
30.7 × 49 × 10.6 in. (78.1× 124.4× 26.8 cm)
36.8 lbs (16.7 kg)
Screen size (diagonal) 54.6 in. (138.7 cm)
Panel LCD
Panel backlight type LED
Panel refresh rate 60Hz
Display resolution 1080p
Panel resolution H × V 1920 × 1080
Aspect ratio 16:9
Contrast ratio (typical)–
panel
4,000:1
Comb filter 3d y/c digital
Response time 8 ms
Horizontal viewing angle 178°
Vertical viewing angle 178°
Analog NTSC
Digital ATSC, Clear-QAM
HDMI
3
Composite video 1
USB
1
Supports JPEG
Antenna/Cable 1
Analog audio/Headphone 1
Digital audio 1 (optical)
Audio Enhancement DTS Sound
Speakers
Number: 2
Watts per channel: 10W
Power consumption on On: 90W
Power consumption in
standby
Standby: <0.5W
OSD languages English, French, Spanish
HDMI CEC Yes
Game Mode Yes
V-Chip (version 2.0) Ye s
Sleep timer Yes
Channel labeling Yes
Text-to-Speech Yes
VESA mount (mm)
(horizontal × vertical)
200 × 200
VESA mount screws M6 type
Note
The length of the wall-mount screws vary
depending on the wall-mount bracket you
purchased. See the instructions that came
with the wall-mount bracket for screw
lengths.
78
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
Legal notices
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Warning
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to
operate the equipment.
Cables
Connections to this device must be made with shielded cables with
metallic RF/EMI connector hoods to maintain compliance with FCC
Rules and Regulations.
Canadian Notice
Standard Television Receiving Apparatus — Appareil de réception
télévision ordinaire, Canada BETS-7 / NTMR-7
IC Statement
This device complies with Industry Canada licence—exempt RSS
standard(s).
Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired
operation of the device.
This equipment complies with IC radiation exposure limits set forth
for an uncontrolled environment.
Dolby License Notice and Trademark Acknowledgement
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Audio, and the
double-D symbol are trademarks of Dolby
Laboratories.
HDMI
The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other
countries.
DTS Sound™
For DTS Patents, see http://patents.dts.com. Manufactured
under license from DTS Licensing Limited. DTS, the Symbol, &
DTS and the Symbol together are registered trademarks and
DTS Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights
Reserved.
Open Source
Font name: Arimo
Version 1.23
Copyright 2013 Steve Matteson
Licensed under the Apache License, Version 2.0 (the “License”); you
may not use this file except in compliance with the License. You
may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an “AS IS” BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either
express or implied. See the License for the specific language
governing permissions and limitations under the License.
If you require additional information please call the Insignia
support line at 1-877-467-4289.
79
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the
original purchaser of this new Insignia-branded product
("Product"), that the Product shall be free of defects in the original
manufacturer of the material or workmanship for a period of one
(1) year from the date of your purchase of the Product ("Warranty
Period").
For this warranty to apply, your Product must be purchased in the
United States or Canada from a Best Buy branded retail store or
online at www.bestbuy.com or www.bestbuy.ca and is packaged
with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you
purchased the Product. Your purchase date is printed on the receipt
you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the
material or workmanship of the Product is determined to be
defective by an authorized Insignia repair center or store personnel,
Insignia will (at its sole option): (1) repair the Product with new or
rebuilt parts; or (2) replace the Product at no charge with new or
rebuilt comparable products or parts. Products and parts replaced
under this warranty become the property of Insignia and are not
returned to you. If service of Products or parts are required after the
Warranty Period expires, you must pay all labor and parts charges.
This warranty lasts as long as you own your Insignia Product during
the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or
from a Best Buy online website (www.bestbuy.com or
www.bestbuy.ca), please take your original receipt and the Product
to any Best Buy store. Make sure that you place the Product in its
original packaging or packaging that provides the same amount of
protection as the original packaging.
To obtain warranty service, in the United States call 1-888-BESTBUY
or in Canada call 1-866-BESTBUY. Call agents may diagnose and
correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best
Buy branded retail stores or websites to the original purchaser of
the product in the county where the original purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
•Installation
•Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God,
such as power surges
• Accidental damage
•Misuse
•Abuse
•Negligence
• Commercial purposes/use, including but not limited to use in
a place of business or in communal areas of a multiple
dwelling condominium or apartment complex, or otherwise
used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images
applied for lengthy periods (burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to
service the Product
• Products sold "as is" or "with all faults"
• Consumables, including but not limited to batteries (i.e. AA,
AAA, C etc.)
• Products where the factory applied serial number has been
altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots
that are dark or incorrectly illuminated) grouped in an area
smaller than one tenth (1/10) of the display size or up to five
(5) pixel failures throughout the display. (Pixel based displays
may contain a limited number of pixels that may not function
normally.)
• Failures or Damage caused by any contact including but not
limited to liquids, gels or pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO,
LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR
LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS
WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT
LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH
ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED,
WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES,
PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2017 Best Buy. All rights reserved.
Made in China
80
NS-40D420NA18 / NS-40D420MX18 / NS-49D420NA18 / NS-55D420NA18 / NS-55D420MX18
www.insigniaproducts.com
One-year limited warranty - Insignia
Televisions—Mexico
Esta póliza de garantía, expedida por Best Buy Imports, S. de R.L. de C.V.
(Best Buy), con domicilio en Av. Santa Fe No.440 Piso 2 OFNA 202 y 203 P3 y
P4, Col. Santa Fe Cuajimalpa, C.P. 05348, Del. Cuajimalpa de Morelos, México,
Ciudad De México, teléfono (01) (52) (55) 88-50-20-00 para productos de la
marca INSIGNIA, DYNEX, ROCKETFISH, PLATINUM y MODAL (el
“Producto” o los “Productos”) establece las normas y condiciones de
garantía para el Producto que se describe en la siguiente tabla de Productos
adquiridos por el cliente (cómo se define más adelante) en tiendas Best Buy
localizadas dentro de la República Mexicana.
El tiempo de garantía aplicable a cada producto será marcado con una “x”
por el vendedor en el listado que antecede al momento de su venta. El
tiempo de garantía correspondiente empieza a correr a partir de la Fecha de
compra y recepción * que se coloca al momento de su venta.
Para efectos de esta Póliza, se entenderá como Cliente, aquellos que
adquieran con carácter de usuario final, cualesquiera de los Productos
vendidos en las tiendas Best Buy, localizadas dentro de los Estados Unidos
Mexicanos (“México”).
CONCEPTOS
Mediante esta garantía, Best Buy se compromete a respaldar el Producto
contra cualquier defecto de los materiales y/o mano de obra empleados en
la fabricación del Producto. Asimismo, la presente garantía ampara todas las
piezas y componentes de este producto. Best Buy reparará el Producto en
caso de estar defectuoso, y remplazará la pieza o componente defectuosos,
sin costo para el Cliente, incluyendo la mano de obra y los gastos de
transportación derivados de su cumplimiento en nuestra red de servicio que
más adelante se detallará.
CONDICIONES
1. Notificación de las reclamaciones.
Solamente será necesario para ejercer la garantía, presentar el Producto y la
póliza de garantía debidamente sellada por el establecimiento de Best Buy
que lo vendió o se puede presentar la factura, o recibo, o el comprobante en
el que consten los datos específicos del producto adquirido.
D Y N E X
ACCESORIOS DE COMPUTO 1 AÑO
ACCESORIOS PARA LAPTOPS 1 AÑO
CABLES 1 AÑO / LIMITADO DE POR
VIDA
LIMPIEZA DE AV 1 AÑO
RATONES 1 AÑO
SOPORTES DE TV 3 AÑOS
SUPRESORES DE PICOS 1 AÑO
TECLADOS 1 AÑO
OTROS ACCESORIOS 1 AÑO
OTROS PRODUCTOS HARDWARE 1 AÑO
R O C K E T F I S H
ACCESORIOS PARA LAPTOPS 1 AÑO
ACCESORIOS PARA VIDEOJUEGOS 90 DÍAS
ADAPTADORES 1 AÑO
ADAPTADORES LAPTOPS 3 AÑOS
ALIMENTACIÓN CPU 1 AÑO
AMPLIFICADORES DE CABLES 1 AÑO
AUDÍFONOS PARA CELULAR 1 AÑO
BOCINAS 1 AÑO
CABLES 1 AÑO / LIMITADO DE POR
VIDA
CARGADORES 1 AÑO
CONECTORES 1 AÑO
REGULADORES DE CORRIENTE 1 AÑO
SELECTOR DE BOCINAS 1 AÑO
SOPORTES DE TV 5 AÑOS
OTROS ACCESORIOS LIMITADO DE POR VIDA
OTROS PRODUCTOS HARDWARE 1 AÑO
M O D A L
ACCESORIOS LIMITADO DE POR VIDA
PRODUCTOS HARDWARE 1 AÑO
IN S I G N I A
ACCESORIOS AUDIO PORTÁTIL 90 DÍAS
ACCESORIOS DE COMPUTO 1 AÑO
ACCESORIOS PARA LAPTOPS 1 AÑO
ACCESORIOS PARA VIDEOJUEGOS 90 DÍAS
ADAPTADORES 1 AÑO
ADAPTADORES LAPTOPS 1 AÑO/3 AÑOS
BOCINAS 90 DÍAS / 1 AÑO
BOCINAS DE COMPUTO 1 AÑO
BOOM BOXES / GRABADORAS 90 DÍAS
CABLES 1 AÑO / LIMITADO DE POR
VIDA
CARGADORES 1 AÑO
CONECTORES 1 AÑO
DVD PORTÁTIL 90 DÍAS / 1 AÑO
LIMPIEZA DE AV 1 AÑO
MUEBLES 1 AÑO
RADIO RELOJ 90 DÍAS
RATONES 1 AÑO
RECEPTORES 1 AÑO
SISTEMAS COMPACTOS 90 DÍAS
TABLETAS 90 DÍAS
TEATRO EN CASA 1 AÑO
TECLADOS 1 AÑO
TELEVISIONES 1 AÑO
TRIPIES Y MONOPIES 1 AÑO
OTROS ACCESORIOS 1 AÑO
OTROS PRODUCTOS HARDWARE 1 AÑO
P L A T I N U M
MALETINES 1 AÑO
ESTUCHES PARA CÁMARAS 1 AÑO
OTROS ACCESORIOS LIMITADO DE POR VIDA
OTROS PRODUCTOS HARDWARE 1 AÑO
81
40" / 49" / 55" 1080p 60Hz LED TV
www.insigniaproducts.com
Garantía de Servicio: Si el Cliente identifica que el Producto tiene partes,
componentes o materiales defectuosos, o defectos por mano de obra,
deberá dar aviso con prontitud y una explicación de la reclamación a la
tienda Best Buy donde adquirió su Producto y/o al centro de servicio
especializado señalado en esta póliza. Todas las reclamaciones para efectos
de la presente garantía deberán hacerse dentro de la vigencia de la misma.
El personal especializado del centro de servicio, realizará una inspección al
Producto con el fin de determinar la procedencia de la garantía. Ninguna
reparación o reposición de cualquier Producto o parte del mismo se hará sin
cargo fuera de la vigencia de la garantía del Producto. La garantía sobre la
reparación de una falla específica así como de las partes empleadas para la
misma, estará vigente por el período restante de la garantía del Producto o
por un período de 90 (noventa) días contados a partir de la fecha de
reparación del Producto o instalación de los repuestos, lo que resulte mayor.
Durante el período de garantía, para reparar el Producto defectuoso, el
Cliente podrá llevarlo a la tienda Best Buy en que lo adquirió, o al centro de
servicio especializado señalado en esta póliza. El Cliente deberá presentar el
Producto defectuoso con la póliza de garantía debidamente sellada por la
tienda Best Buy. Una vez reparado, Best Buy, o sus representantes,
entregarán el Producto al Cliente, en la misma tienda Best Buy en la que fue
reclamada la garantía. Best Buy no está obligado a proporcionar al Cliente
un Producto substituto durante el período de evaluación y en su caso de
reparación en que el Producto defectuoso se encuentre en el centro de
servicio autorizado.
2. Recurso exclusivo.
Aceptación: El recurso exclusivo del Cliente y la única obligación de Best
Buy consiste en realizar todos los trabajos necesarios para reparar cualquier
Producto que se determine como defectuoso dentro del período de esta
garantía y proporcionar, sin cargo extra para el Cliente, los repuestos de las
partes defectuosas. [En el caso de que la reparación del Producto o el
reemplazo de partes no solucione el defecto, o que hayan transcurrido 30
días posteriores a la recepción del Producto para su reparación, o se hayan
realizado 3 (tres) reparaciones consecutivas sobre la misma falla e incurra en
una cuarta entonces y sólo en dichos casos, Best Buy substituirá el Producto
defectuoso por otro igual ó de similares características, o reembolsará al
Cliente el precio de adquisición de dicho Producto, en la fecha en que fue
adquirido
3. Excepciones de la Garantía Limitada:
Best Buy no tendrá responsabilidad ni obligación ante el Cliente y por lo
tanto se exime de hacer efectiva la garantía en los siguientes casos: (i)
cuando el Producto se hubiese utilizado en condiciones distintas a las
normales; (ii) cuando el Producto no hubiese sido operado de acuerdo con
el instructivo de uso que se le acompaña; y (iii) cuando el Producto hubiese
sido alterado o reparado por personas no autorizadas por Best Buy. Best Buy
excluye también todos aquellos Productos que no hayan sido vendidos por
Best Buy en cualquiera de sus tiendas localizadas dentro de la República
Mexicana. No están cubiertas por la presente garantía las partes
consumibles del Producto. Esta garantía cubrirá defectos y/o fallos dentro
del período de garantía derivado de cualquier defecto de los materiales en
la fabricación del Producto.
4. Validez territorial: La presente póliza de garantía es válida únicamente
en la República Mexicana.
RENUNCIA DE LA GARANTIA:
Excepto por la garantía aquí estipulada, la cual cumple con lo dispuesto por
la NOM-024-SCFI-2013, Best Buy excluye expresamente del alcance de la
presente garantía cualquier otra garantía explícita o implícita incluyendo, sin
limitar, todas o cualquier declaración o garantías de comerciabilidad y/o
aplicación o uso del Producto para propósitos específicos. Best Buy excluye
expresamente, a toda y cualesquiera garantía relativas a que su Producto
sea compatible con cualquier otro Producto o combinación de productos
diferentes a los Productos de la marca INSIGNIA, DYNEX, ROCKETFISH,
PLATINUM y MODAL a los que el Cliente decida conectar el Producto.
DATOS DEL PRODUCTO ADQUIRIDO:
Modelo: _______________________________________________________
No. de serie: ____________________________________________________
Tienda donde se adquirió: _________________________________________
Dirección de la tienda:
Calle ____________________________________________ no ___________
Col. _______________________________________ C.P. ________________
Delegación/Municipio _____________ Ciudad/ Estado _________________
Las Tiendas Best Buy en la Republica Mexicana, son los establecimientos
donde se puede hacer efectiva la garantía donde se pueden obtener
componentes, consumibles y accesorios del Producto: Centro de Servicio
(y/o red de servicio):
• BEST BUY MUNDO E: Bvd. Manuel Ávila Camacho, No. 1007,
San Lucas Tepetlatalco, Tlalnepantla, C.P. 54055, Estado de
México.
• BEST BUY INTERLOMAS: Boulevard Magnocentro 35, Col.
Centro Urbano San Fernando la Herradura C.P 52784
Huixquilucan, Estado de México.
• BEST BUY ACOXPA: Avenida Acoxpa 430 Col. Ex Hacienda
Coapa, Del. Tlalpan, C.P 14300, Ciudad de México.
•BEST BUY POLANCO: Francisco Petrarca 202 Col. Polanco, Del.
Miguel Hidalgo, C.P. 11570, Ciudad de México.
• BEST BUY CIUDADELA: Calle Labna 1437, Col. Ciudad del Sol,
C.P. 45071, Zapopan, Jalisco.
• BEST BUY GALERIAS: Av. Rafael Sanzio 150, Sub Ancla 3, Col. La
Estancia, C.P. 45030, Zapopan, Jalisco.
• BEST BUY TLAQUEPAQUE; Boulevard Marcelino García
Barragán, Nº 2077 y 2377, Col. Prados del Nilo, C.P. 44840,
Guadalajara, Jalisco.
• BEST BUY CUAUTITLAN: Av. Primero de Mayo, S/N, Manzana
C-34-C', Col. Centro Urbano, Cuautitlán Izcalli, Estado de
México.
• BEST BUY MORELIA: Avenida Montaña Monarca Norte Nº
1000, Col. Desarrollo Montaña Monarca C.P. 58350, Morelia,
Michoacán.
• BEST BUY PEDREGAL: Calle de Ladera no. 16 Col. Jardines del
Pedregal de San Ángel, C.P. 04500, Del. Coyoacán Ciudad de
México.
• BEST BUY MONTERREY: Av. Batallón de San Patricio No. 1000
Col. Residencial San Agustín, C.P. 66260, San Pedro Garza
Garcia, Nuevo León, Monterrey.
• BEST BUY ANDARES: Blvd. Puerta de Hierro no. 4965 Fracc.
Plaza Andares, C.P. 45116, Zapopan, Jalisco
También consulte el listado de los nuevos establecimientos en
http://www.bestbuy.com.mx/tiendas
Sello del establecimiento que vendió el Producto:
Fecha de compra y recepción*
Fecha de Instalación (en caso de ser aplicable)
___________/_____________/_____________
Centro de atención telefónica para la Ciudad de México e interior de la
República:
01-800 BESTBUY (2378289)
http://www.bestbuy.com.mx/
(O puede presentar la factura, o recibo, o el comprobante en el que
consten los datos específicos del producto adquirido)
DÍA MES AÑO
V2 ENGLISH
17-0505
For product inquiries or accessibility assistance, please contact us with the
information below:
www.insigniaproducts.com
U.S. and Canada:
1-877-467-4289
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2017 Best Buy. All rights reserved.
Made in China
Mexico:
01800-926-3000
Best Buy Imports S. DE R.L. DE C.V.
Avenida Santa Fe No. 440 Piso 2 Ofna 202 Y 203 P3 Y P4
Colonia Santa Fe Cuajimalpa, C.P. 05348, Delegación Cuajimalpa De Morelos, México,
Ciudad De México
©2017 Best Buy. All rights reserved.
Made in China
If the power cord is damaged, it must be replaced by the manufacturer or
its service agent or qualified personnel to avoid risk.
