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45TROUBLESHOOTING
ENGLISH
Performance
The appliance does
not heat.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
Selected cycle does not use heat.
• Some cycles default to unheated or air drying. Select a cycle that allows heated drying.
Water leaks. The water container hose or the optional drain hose is not connected correctly.
• Connect the water container hose or the optional drain hose correctly.
The door is closed while clothes or foreign substance is caught in the door.
• Check if clothes or foreign substance is caught in the door before using the appliance. If
water leaks continuously, contact the LG Electronics Customer Information Center.
The appliance runs
and pauses by itself
after the drying cycle
finishes.
This is normal operation for the Wrinkle Care option.
• Check to see if the Wrinkle Care option has been selected. The option is designed to
prevent creases that are formed when the clothes are not unloaded promptly after the
drying cycle. When the option is set, the appliance runs for 10 seconds and pauses for 5
minutes. The option runs for up to 2 hours.
The control panel
time has stopped at
1 minute.
The cool down stage is operating to cool down high internal temperature of the drum
for customer safety.
• The cool down stage can run for up to 20 minutes depending on the internal temperature
of the drum.
Drying ended earlier
than the initial
control panel time.
The clothes are dried according to the Dry level or Dry mode setting.
• If the humidity or temperature in the drum reaches the product setting, the dry cycle may
end earlier than the control panel time.
Clothes take too long
to dry.
Energy Saver option selected (on some models).
•If using the Normal mode, deselect the Energy Saver mode. The Energy Saver mode
reduces energy use but takes longer to dry clothes than the Normal mode.
Problem Possible Cause & Solution
Clothes are wrinkled. Clothes dried too long (overdried).
• Over drying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or use
the lower dry level setting and remove items while they still retain a slight amount of
moisture.
Clothes left in dryer too long after cycle ends.
• Use the Wrinkle Care option. This option will tumble the clothes briefly every few minutes
for up to 2 hours to help prevent wrinkling.
Greasy or dirty spots
on clothes.
Fabric softener used incorrectly.
• Confirm and follow the instructions provided with your fabric softener.
Clean and dirty clothes are being dried together.
• Use your dryer to dry only clean items. Soil from dirty clothes can transfer to the clean
clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the dryer.
• Stains on dried clothes could be stains that were not removed during the washing process.
Make sure that clothes are being completely cleaned or rinsed according to the
instructions for your washer and detergent. Some difficult soils may require pre-treating
prior to washing.
Problem Possible Cause & Solution
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