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44 TROUBLESHOOTING
Before Calling for Service
The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If the dryer does not function properly or does not function at all, check the following before
you call for service.
Error Messages
Operation
Problem Possible Cause & Solution
dE
DOOR ERROR
The door has been opened while the appliance is in operation or the appliance is being
operated without the door being closed properly.
• Close the door completely.
•If
dE recurs, call for service.
dE4
DOOR ERROR
Door switch detection is not working properly.
• Unplug the power plug and call for service.
tE1 / tEz
TEMPERATURE
ERROR
Temperature Sensor has malfunctioned.
• Unplug the power plug and call for service.
FI
TEMPERATURE
ERROR
The temperature inside the drum has risen suddenly.
• Unplug the power plug and call for service.
LE1
MOTOR LOCKED
ERROR
The motor has stopped suddenly.
• Check if the amount of clothing exceeds the maximum load capacity.
• Unplug the power plug and call for service.
LEz / AE
COMPRESSOR ERROR
The compressor has stopped suddenly.
• Unplug the power plug and call for service.
OE
DRAIN PUMP ERROR
The drain pump motor has malfunctioned.
• Unplug the power plug and call for service.
The temperature at the installation location is below zero.
• The recommended surrounding temperature for installation is 41 - 95 ℉ (5 - 35 ℃).
Ps
POWER SUPPLY
ERROR
Power cord is connected incorrectly.
• Check the connection of the power cord to the terminal block.
Problem Possible Cause & Solution
The appliance will
not turn on.
Power cord is not properly plugged in.
• Make sure that the power plug is securely plugged into a grounded outlet matching the
appliance's rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
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