Loading ...
Loading ...
Loading ...
This product contains no serviceable parts. If appliance is
not working as it should, has been dropped, damaged, left
outdoors, or dropped into water, contact customer service
at 800-406-2005.
Issue Possible Cause Suggested Solution
Reduced or no spray 1. Clogged Solution Nozzle 1. Follow instructions as shown in Fig. 9 to remove brush roll cover.
Submerge spray nozzle in solution-water mixture and let soak overnight,
making sure spray tip is fully submerged (Use mixture of 2 oz of solution
per quart of water). Gently scrub spray nozzle with soft brush. Rinse
with water, dry and reinstall
2. Solution tank is empty
3. Solution tank not fully installed 3. Turn power OFF, reinstall solution tank until snug
Loss of suction 1. Dirty water tank not installed properly 1. Turn power OFF, remove and reinstall dirty water tank
2. Dirty water tank is full 2. Turn power OFF, empty and reinstall the dirty water tank
3. Brush roll cover is not installed properly 3. Turn power OFF, remove brush roll cover, reinstall brush roll and cover
according to instructions on page 6
4. Nozzle hose behind brush roll is clogged 4. Turn power OFF, follow instructions for care of brush roll and cover
on page 6
5. Filter is clogged
6. Filter is clogged -
er-clockwise to remove from tank lid. Rinse thoroughly and replace by
aligning grooves and twisting clockwise to secure to tank lid
Brush roll not turning 1. Handle is not reclined 1. Recline handle and turn power ON to allow brush roll to rotate
2. Brush roll is not installed properly 2. Turn power OFF, follow instructions for care of brush roll and cover
on page 6
3. Brush Roll is obstructed 3. Turn power OFF, follow instructions for care of brush roll and cover on
page 6. Ensure brush roll is free of hair and debris
Machine won’t turn on 1. Battery does not have a charge 1. Recharge battery
2. Handle is not fully installed 2. Remove battery, ensure handle is installed properly per assembly
instructions on page 4
3. An obstruction prevented brush roll
from spinning
3. Turn power OFF and remove battery, follow instructions for care of brush
roll and cover on page 6. Ensure brush roll is free of hair and debris and
reinstall. If problem persists, wait 30 minutes and try again
Leaking 1. Cap on solution tank is not closed tightly 1. Turn power OFF, remove solution tank, tighten cap and reinstall
2. Solution tank is not installed properly 2. Turn power OFF, remove solution tank and reinstall until snug
Floors are streaked 1. Too much solution was applied 1.
Clean area in HIGH mode without engaging the trigger to remove excess solution
2. Solution other than recommended Hoover
Multi-surface solution was used
2. Clean the area using the recommended Hoover Multi-surface line of
3. Solution was not mixed properly 3.
4. Brush roll was not rinsed and dried fully after prior use 4. Follow the instructions for rinsing the brush roll on page 5 and reclean
battery won’t charge
1. There is an error with the battery 1. Remove battery from charger and try again. If problem persists, call
customer service for support
PG.7
To reduce the risk of personal injury, turn power switch
off and remove battery pack before cleaning or servicing.
WARNING!
TROUBLESHOOTING
Loading ...
Loading ...
Loading ...