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25
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
The dishwasher
stops suddenly
during the wash.
Power or water supply has
been interrupted.
Check the power and water supplies.
Knocking or
rattling sound
during wash.
Spray arm knocking
against dishes.
Pause the wash and rearrange dishes.
See sections ‘Controls and starting a
wash’ and
‘Loading’.
Dishes have been stacked
incorrectly.
Unclean dishes.
Wash programme
unsuitable for load.
See section ‘Wash programmes and
detergent quantities’ and select a
suitable programme.
Soils were too heavily
baked on.
Dishes may need soaking.
Spray arm(s) unable to
rotate.
Ensure no items are obstructing the
spray arm path.
Dishwasher overloaded or
incorrectly loaded.
See the ‘Loading’ section.
The filters are incorrectly
inserted.
See section ‘Care and cleaning’.
Detergent put in the wrong
compartment.
See sections ‘Wash programmes and
detergent quantities’ and ‘Adding
detergent’.
Excessive food not
removed from dishes
before loading.
Scrape all food scraps off dishes
before loading.
Unsuitable detergent. Only use powdered or tablet detergent
designed for domestic dishwashers.
Not enough detergent. See ‘Wash programmes and detergent
quantities’ for recommended
quantities. You
may need to adjust these to suit your
particular load and the hardness of
your water supply.
Spray arm holes are
blocked.
Clean the spray arm(s). See ‘Care and
cleaning’ for instructions.
The filters are blocked. Clean the filters. See ‘Care and
cleaning’ for instructions.
Plastic items
are discoloured
(e.g. stain left by
tomato sauce).
Not enough detergent, not
pre-rinsed.
Pre-rinse plastic dishes before placing
in the dishwasher and/or add more
detergent.
Alternatively, using the Rinse
programme after adding dishes may
minimise staining.
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