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Method two: Update the rmware using the Firmware Update Utility
Use these steps to manually download and install the Firmware Update Utility from HP.com.
NOTE: This method is the only rmware update option available for products connected to the computer via a
USB cable. It also works for products connected to a network.
1. Go to www.hp.com/go/support, click the Drivers & Software link, type the product name in the search eld,
press the ENTER button, and then select the product from the list of search results.
2. Select the operating system.
3. Under the Firmware section, locate the Firmware Update Utility.
4. Click Download, click Run, and then click Run again.
5. When the utility launches, select the product from the drop-down list, and then click Send Firmware.
NOTE: To print a conguration page to verify the installed rmware version before or after the update
process, click Print Cong.
6. Follow the on-screen instructions to complete the installation, and then click the Exit button to close the
utility.
72 Chapter 5 Manage the printer ENWW
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