Home
Bookmarks
Home
HP
HP 7KW64A#BGJ User Manual
Page 128
HP 7KW64A#BGJ Printer
User Manual - Page 128
For 7KW64A#BGJ.
PDF File Manual
,
132 pages
,
Read Online
|
Download pdf file
Printer overview
Warning icons
Printer views
Printer front view
Printer back view
2-line control-panel view (nw and dn models only)
Touchscreen control-panel view (dw models only)
Home screen layout
How to use the touchscreen control panel
Printer specifications
Technical specifications
Supported operating systems
Mobile printing solutions
Printer dimensions
Power consumption, electrical specifications, and acoustic emissions
Operating environmental range
Printer hardware setup and software installation
Paper trays
Introduction
Load paper to the single-sheet slot (Tray 1)
Introduction
Tray 1 paper orientation
Load paper to Tray 2
Introduction
Tray 2 paper orientation
Load and print envelopes
Introduction
Print envelopes
Envelope orientation
Load and print labels
Introduction
Manually feed labels
Label orientation
Supplies, accessories, and parts
Order supplies, accessories, and parts
Ordering
Supplies and accessories
Customer self-repair parts
Replace the toner cartridges
Introduction
Remove and replace the toner cartridges
Print
Print tasks (Windows)
How to print (Windows)
Automatically print on both sides (Windows)
Manually print on both sides (Windows)
Print multiple pages per sheet (Windows)
Select the paper type (Windows)
Print tasks (macOS)
How to print (macOS)
Automatically print on both sides (macOS)
Manually print on both sides (macOS)
Print multiple pages per sheet (macOS)
Select the paper type (macOS)
Additional print tasks
Mobile printing
Introduction
Wi-Fi Direct (wireless models only)
Enable or disable Wi-Fi Direct
Change the printer Wi-Fi Direct name
HP ePrint via email
HP ePrint software
AirPrint
Android embedded printing
Use walk-up USB printing (touchscreen models only)
Introduction
Step one: Access USB files on the printer
Step two: Print USB documents
Option one: Print documents
Option two: Print photos
Manage the printer
Use HP Web Services applications (touchscreen models only)
Change the printer connection type (Windows)
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
Method one: Open the HP Embedded Web Server (EWS) from the software
Method two: Open the HP Embedded Web Server (EWS) from a web browser
Configure IP network settings
Introduction
Printer sharing disclaimer
View or change network settings
Rename the printer on a network
Manually configure IPv4 TCP/IP parameters from the control panel
Printer security features
Introduction
Assign or change the system password using the HP Embedded Web Server
Energy-conservation settings
Introduction
Print with EconoMode
Set the Sleep/Auto Off After Inactivity setting
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power
Set the Delay Shut Down setting
HP Web Jetadmin
Update the firmware
Method one: Update the firmware using the control panel
Method two: Update the firmware using the Firmware Update Utility
Solve problems
Customer support
Control panel help system (touchscreen models only)
Restore the factory-set defaults
A âCartridge is lowâ or âCartridge is very lowâ message displays on the printer control panel
Change the âVery Lowâ settings
For printers with fax capability
Order supplies
Printer does not pick up paper or misfeeds
Introduction
The product does not pick up paper
The product picks up multiple sheets of paper
Clear paper jams
Introduction
Paper jam locations
Experiencing frequent or recurring paper jams?
Clear paper jams in the single-sheet slot (Tray 1)
Clear paper jams in Tray 2
Clear paper jams in the rear door and the fuser area
Clear paper jams in the duplexer (duplex models only)
Clear paper jams in the output bin
Improve print quality
Introduction
Update the printer firmware
Print from a different software program
Check the paper-type setting for the print job
Check the paper type setting on the printer
Check the paper type setting (Windows)
Check the paper type setting (macOS)
Check toner-cartridge status
Step one: Print the supplies status page
Step two: Check supplies status
Print a cleaning page
Visually inspect the toner cartridge or cartridges
Check paper and the printing environment
Step one: Use paper that meets HP specifications
Step two: Check the environment
Step three: Set the individual tray alignment
Try a different print driver
Check the EconoMode settings
Adjust Print Density
Calibrate the printer to align the colors
Adjust color settings (Windows)
Print and interpret the print quality page
Resolving print quality problems
Introduction
Troubleshoot print quality problems
Solve wired network problems
Introduction
Poor physical connection
The computer is using the incorrect IP address for the printer
The computer is unable to communicate with the printer
The printer is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The printer is disabled, or other network settings are incorrect
Solve wireless network problems
Introduction
Wireless connectivity checklist
The printer does not print after the wireless configuration completes
The printer does not print, and the computer has a third-party firewall installed
The wireless connection does not work after moving the wireless router or printer
Cannot connect more computers to the wireless printer
The wireless printer loses communication when connected to a VPN
The network does not appear in the wireless networks list
The wireless network is not functioning
Perform a wireless network diagnostic test
Reduce interference on a wireless network
Index
Page 128/132
Page 1
Page 2
Page 3
Page 4
Page 5
Page 6
Page 7
Page 8
Page 9
Page 10
Page 11
Page 12
Page 13
Page 14
Page 15
Page 16
Page 17
Page 18
Page 19
Page 20
Page 21
Page 22
Page 23
Page 24
Page 25
Page 26
Page 27
Page 28
Page 29
Page 30
Page 31
Page 32
Page 33
Page 34
Page 35
Page 36
Page 37
Page 38
Page 39
Page 40
Page 41
Page 42
Page 43
Page 44
Page 45
Page 46
Page 47
Page 48
Page 49
Page 50
Page 51
Page 52
Page 53
Page 54
Page 55
Page 56
Page 57
Page 58
Page 59
Page 60
Page 61
Page 62
Page 63
Page 64
Page 65
Page 66
Page 67
Page 68
Page 69
Page 70
Page 71
Page 72
Page 73
Page 74
Page 75
Page 76
Page 77
Page 78
Page 79
Page 80
Page 81
Page 82
Page 83
Page 84
Page 85
Page 86
Page 87
Page 88
Page 89
Page 90
Page 91
Page 92
Page 93
Page 94
Page 95
Page 96
Page 97
Page 98
Page 99
Page 100
Page 101
Page 102
Page 103
Page 104
Page 105
Page 106
Page 107
Page 108
Page 109
Page 110
Page 111
Page 112
Page 113
Page 114
Page 115
Page 116
Page 117
Page 118
Page 119
Page 120
Page 121
Page 122
Page 123
Page 124
Page 125
Page 126
Page 127
Page 128
Page 129
Page 130
Page 131
Page 132
Contents
Table of Contents
Search
Previous
Next
Troubleshooting
Bookmarks
Loading ...
Loading ...
Loading ...
118
Chapter 6 Sol
ve pr
oblems
ENWW
Loading ...
Loading ...
Loading ...
File type: PDF
File name: 61960044_7kw64a-bgj.pdf
File size: 8.75 MB
File Language: English
Pages: 132
Author: HP
File created: 2019-10-25
Published: 2021-05-19
Updated: 2023-07-13
Download File
Table of Contents
×
Printer overview
11
Warning icons
12
Printer views
13
Printer front view
13
Printer back view
14
2-line control-panel view (nw and dn models only)
15
Touchscreen control-panel view (dw models only)
17
Home screen layout
18
How to use the touchscreen control panel
19
Printer specifications
20
Technical specifications
20
Supported operating systems
20
Mobile printing solutions
22
Printer dimensions
23
Power consumption, electrical specifications, and acoustic emissions
24
Operating environmental range
24
Printer hardware setup and software installation
25
Paper trays
27
Introduction
28
Load paper to the single-sheet slot (Tray 1)
28
Introduction
28
Tray 1 paper orientation
30
Load paper to Tray 2
31
Introduction
31
Tray 2 paper orientation
33
Load and print envelopes
35
Introduction
35
Print envelopes
35
Envelope orientation
36
Load and print labels
37
Introduction
37
Manually feed labels
37
Label orientation
38
Supplies, accessories, and parts
39
Order supplies, accessories, and parts
40
Ordering
40
Supplies and accessories
40
Customer self-repair parts
41
Replace the toner cartridges
42
Introduction
42
Remove and replace the toner cartridges
44
Print
47
Print tasks (Windows)
48
How to print (Windows)
48
Automatically print on both sides (Windows)
48
Manually print on both sides (Windows)
49
Print multiple pages per sheet (Windows)
49
Select the paper type (Windows)
50
Print tasks (macOS)
51
How to print (macOS)
51
Automatically print on both sides (macOS)
51
Manually print on both sides (macOS)
51
Print multiple pages per sheet (macOS)
52
Select the paper type (macOS)
52
Additional print tasks
52
Mobile printing
53
Introduction
53
Wi-Fi Direct (wireless models only)
53
Enable or disable Wi-Fi Direct
55
Change the printer Wi-Fi Direct name
56
HP ePrint via email
58
HP ePrint software
59
AirPrint
60
Android embedded printing
60
Use walk-up USB printing (touchscreen models only)
61
Introduction
61
Step one: Access USB files on the printer
61
Step two: Print USB documents
61
Option one: Print documents
61
Option two: Print photos
62
Manage the printer
63
Use HP Web Services applications (touchscreen models only)
64
Change the printer connection type (Windows)
65
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
66
Method one: Open the HP Embedded Web Server (EWS) from the software
66
Method two: Open the HP Embedded Web Server (EWS) from a web browser
66
Configure IP network settings
70
Introduction
70
Printer sharing disclaimer
70
View or change network settings
70
Rename the printer on a network
71
Manually configure IPv4 TCP/IP parameters from the control panel
72
Printer security features
74
Introduction
74
Assign or change the system password using the HP Embedded Web Server
74
Energy-conservation settings
76
Introduction
76
Print with EconoMode
76
Set the Sleep/Auto Off After Inactivity setting
76
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power
77
Set the Delay Shut Down setting
78
HP Web Jetadmin
80
Update the firmware
81
Method one: Update the firmware using the control panel
81
Method two: Update the firmware using the Firmware Update Utility
82
Solve problems
83
Customer support
84
Control panel help system (touchscreen models only)
85
Restore the factory-set defaults
86
A âCartridge is lowâ or âCartridge is very lowâ message displays on the printer control panel
87
Change the âVery Lowâ settings
87
For printers with fax capability
88
Order supplies
88
Printer does not pick up paper or misfeeds
89
Introduction
89
The product does not pick up paper
89
The product picks up multiple sheets of paper
89
Clear paper jams
90
Introduction
90
Paper jam locations
90
Experiencing frequent or recurring paper jams?
91
Clear paper jams in the single-sheet slot (Tray 1)
93
Clear paper jams in Tray 2
95
Clear paper jams in the rear door and the fuser area
97
Clear paper jams in the duplexer (duplex models only)
99
Clear paper jams in the output bin
101
Improve print quality
103
Introduction
103
Update the printer firmware
104
Print from a different software program
104
Check the paper-type setting for the print job
104
Check the paper type setting on the printer
104
Check the paper type setting (Windows)
104
Check the paper type setting (macOS)
104
Check toner-cartridge status
105
Step one: Print the supplies status page
105
Step two: Check supplies status
105
Print a cleaning page
106
Visually inspect the toner cartridge or cartridges
107
Check paper and the printing environment
107
Step one: Use paper that meets HP specifications
107
Step two: Check the environment
107
Step three: Set the individual tray alignment
108
Try a different print driver
109
Check the EconoMode settings
110
Adjust Print Density
110
Calibrate the printer to align the colors
111
Adjust color settings (Windows)
112
Print and interpret the print quality page
112
Resolving print quality problems
114
Introduction
114
Troubleshoot print quality problems
114
Solve wired network problems
122
Introduction
122
Poor physical connection
122
The computer is using the incorrect IP address for the printer
122
The computer is unable to communicate with the printer
123
The printer is using incorrect link and duplex settings for the network
123
New software programs might be causing compatibility problems
123
The computer or workstation might be set up incorrectly
123
The printer is disabled, or other network settings are incorrect
123
Solve wireless network problems
124
Introduction
124
Wireless connectivity checklist
124
The printer does not print after the wireless configuration completes
125
The printer does not print, and the computer has a third-party firewall installed
125
The wireless connection does not work after moving the wireless router or printer
125
Cannot connect more computers to the wireless printer
125
The wireless printer loses communication when connected to a VPN
126
The network does not appear in the wireless networks list
126
The wireless network is not functioning
126
Perform a wireless network diagnostic test
126
Reduce interference on a wireless network
127
Index
129
Search:
×
Search
