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Basic Operations 48
Update Your Phone Software
You can update your phone's software using the System updates option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Google >
[your account].
2. Tap On/Off to enable backup of each item.
3. Tap More options > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Microsoft
Exchange ActiveSync.
2. Tap On/Off to enable backup of each option (Calendar, Contacts, Email, Tasks).
3. Tap More options > Sync now to sync your Microsoft Exchange ActiveSync information.
To back up your Google apps:
Your Google app purchases are saved remotely and can be re-installed after the update is applied.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games > Library tab.
3. Scroll through the list of previously downloaded Google apps and choose those you want to
reinstall.
4. Follow the prompts.
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