Washer User Manual
Follow these instructions carefully to ensure proper installation of the washer and to prevent accidents when using it.
WARNING: Certain internal parts are intentionally not grounded and may present a risk electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve, heater and pump.
Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown below. If your washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG (1-800-726-7864).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.
WARNING: Packing materials can be dangerous to children; Keep all packing material (plastic bags, polystyrene, etc.) well out of children’s reach.
CAUTION: When unpacking the washer, 2 person collaboration is needed. To remove the cushion bottom of the packing materials, forward dumping is strictly prohibited. When you lay the washer down to remove carton base, should protect the side of washer and lay it carefully. Never lay your washer on its back or front.

Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or the retailer.

|
01 Drain hose 04 Power cord 07 Water hose (Hot) |
02 Hose guide 05 Leveling feet 08 Control panel |
03 Detergent drawer 06 Water hose (Cold) 09 Lid |


Tools needed for installation

NOTE
CAUTION: Never use an extension cord.
Electrical grounding is required for this appliance.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet.
The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING: An improperly connected equipmentgrounding conductor can increase the risk of electrical shock. Check with a qualified electrician or serviceman if you are not sure whether the appliance is properly grounded. Do not modify the plug provided with the appliance – if it does not fit the outlet, have a proper outlet installed by a qualified electrician.
Important safety precautions
To prevent unnecessary risk of fire, electrical shock or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/ FNPA, No.70 Latest Revision and local codes and ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance.
CAUTION: Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.
To correctly fill your Washer in the proper amount of time, water pressure of 20 to 116 psi (137 to 800 kPa) is required. Water pressure less than 20 psi may cause water valve failure, or may not allow the water valve to shut off completely, or may extend the fill time beyond what your Washer controls allow, causing your Washer to turn off. A time limit is built into the controls to prevent flooding in your home if a hose becomes loose.
The water faucets must be within 4 feet (122 cm) to the back of your Washer to match the inlet hoses provided with your Washer.
NOTE
Accessory inlet hoses are available in various lengths up to 10 feet (275 cm) for faucets that are further away from the back of your washer.
To avoid the possibility of water damage:
WARNING: Check all connections at the water valve and faucet for leaks
The recommended height of the standpipe is 39 in (99 cm). The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached to the washer at the factory.
For best performance, you must install your washer on a solidly constructed floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors to vibration which can cause your washer to move slightly during the spin cycle.
Never install your washer on a platform or weakly supported structure.
Do not install your washer in areas where water may freeze, since your washer will always retain some water in its water valve, pump, and hose areas. Frozen water can damage the belts, the pump, hoses, and other components.
Minimum clearances for closet and alcove installations:

If the washer and dryer are installed together, the closet front must have at least a 72 in² (465 cm²) unobstructed air opening. Your washer alone does not require a specific air opening.
Recessed area

Side view - closet or confined area





NOTE * Required spacing
NOTE
Before you install the washer, make sure the location:

CAUTION: Before installing the water supply hoses, make sure there are rubber gaskets (B) inside the couplings (A) at both ends of each new water hose. Installing the water supply hoses without rubber gaskets can cause water leakage.
CAUTION: When you initially install the washer, be sure to use new hoses. Failing to do so may result in a water leakage or overflow and may damage your property.
CAUTION: Do not connect multiple water supply hoses together to increase the length of the supply hose. Hoses connected this way can leak and the leakage can cause electrical shock. If a hose is too short, replace the hose with a longer, high pressure hose.


1. Connect the ends of the water supply hoses to the hot and cold faucets.
2. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a plier.
CAUTION: When you fasten the fittings, do not fasten them too tightly or apply tape or sealant to the faucets or water supply intakes. This can damage the fittings.
NOTE: After you have connected the water supply hoses to the faucets, ensure that they are connected correctly by pulling the water supply hoses downwards.

3. Place the unconnected ends of the hoses into a bucket and open the faucets connected to the two water supply hoses for 10 or 15 seconds to remove any foreign substances from the hoses. Close the faucets before continuing.

4. Connect the ends of the water supply hoses to the water supply intake connections at the back of the washer.
CAUTION: The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake.


5. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a plier.
NOTE: To ensure correct water usage, connect both the hot and cold water faucets. If either or both are not connected, the Cool (no fill) LED will flash.
NOTE: If you do not want to use the hot water supply hose, insert the water intake cap into the hot water supply intake hole. In this case, you must select the Cold for the water temperature. If you select the Cold, all the lamps for the water temperature options are turned off.

CAUTION: Confirm that the water supply hoses are not twisted or bent. If the hoses are twisted or bent, the hoses can leak and cause electric shock due to the water leakage.
6. Turn on the hot and cold water supplies and check all the water supply intake connections and the faucets for water leaks.

The end of the drain hose can be positioned in three ways:
In a Wall standpipe or Floor standpipe
The height of end of standpipe must be no lower than 39 in (99 cm) and no higher than 96 in (245 cm).
If drain pipe are built into the wall with water valves (A), fasten the drain hose to the water hose.
NOTE
• Make sure that the connection between the drain hose and the standpipe is not airtight.

In a laundry tub
The height of the tub must be no lower than 39 in (99 cm) and no higher than 96 in (245 cm).
Assemble the supplied Hose guide at the end of the drain hose, and put the hanger on laundry tub. And fasten the drain hose to the leg of laundry tub.

NOTE: Connect the hose guide (A) within 3~5 in (7.6~12.7 cm)* from the end of the drain hose. If the drain hose is extended beyond the end of the hose guide, mold or microorganisms could spread inside the washer.
NOTE: The drain hose can be installed to a 96 in (245 cm) maximum, but the draining capability can be reduced at this height. It can cause the washer to have an odor because of remaining water in the drain system.


3. If the washer is level, the pulsator (A) is positioned at the center of the water as shown in the figure.
If not, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary.
NOTE

Plug the power cord into a 3-prong, well grounded 120 volt 60 Hz approved electrical outlet protected by a 15-amp fuse or comparable circuit breaker.
Your washer is grounded through the third prong of the power cord when plugged into a three-prong grounded electrical outlet.
Test run
Make sure that you install your washer correctly by running the RINSE+SPIN after the installation is complete.
Run a test cycle as follows to check if your washer is properly installed.
1. Load about 6 pounds of laundry into the tub.
2. Press POWER to turn on your washer.
3. Select RINSE+SPIN by turning the Cycle Selector.
4. Press START/PAUSE to start the test cycle.
5. The washer should not rock or vibrate excessively when water is supplied or when washing or spinning, and should drain well during the spin cycle.
NOTE: If water leaks while water is being supplied or drained, check the water connections. Refer to the “STEP 2 Connecting the water supply hose” section on page 20 for instructions.
NOTE: If the washer rocks and vibrates excessively, level your washer again. Refer to the “STEP 4 Leveling your washer” section on page 24 for instructions.
Calibration ensures accurate weight detection by the washer. Make sure the tub is empty before running calibration.
1. Press Power to turn on the washer.
2. Press and hold Temp. and Soil simultaneously for 3 seconds.
3. Press Start/Pause to start calibration.
4. The tub rotates clockwise for approximately 2 minutes.
5. When complete, “0” appears on the display, and the washer turns off automatically.
NOTE: Run Calibration Mode periodically for more accurate weight detection.
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

NOTE: During the spin cycle, the washer may add additional water to redistribute the clothes and correct an imbalance inside the drum.
CAUTION

To input a blanket (WA45T3200A* models only) Fold the blanket into the blanket-specific net as shown, and then insert in the tub below the plastic area of the tub.
CAUTION: Make sure the laundry is inserted completely.
To add a forgotten item:
1. Press START/PAUSE to pause the washer.
2. Wait for the door to unlock automatically, and then open the door.
3. Add the item, close the door, and then press START/PAUSE. The cycle will resume.
NOTE
Do not wash different types of bedding (blankets, sheets, comforters/duvets) together. They can get unbalanced in the tub and cause poor spinning results.
– If an item is bulky and absorbs large amounts of water during washing, wash that item individually.
– Do not wash light items with items that hardly absorb water together.
– Do not wash duvets or comforters with their covers or bed sheets.
1. Load your washer.
2. Add liquid (or powder) detergent and additives to the dispenser (see the "Detergent use" section on page 37).
3. Select the appropriate cycle and options for the load (see the "Operations" section page 31).
4. Close the lid.
5. Press START/PAUSE.
6. The Wash Indicator illuminates.
7. The estimated cycle time will appear in the display. The time may fluctuate to indicate the time remaining in the cycle.
NOTE: The actual time required for a cycle may differ from the estimated time in the display depending on the water pressure, water temperature, detergent, and laundry.
8. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.
NOTE
• When the cycle is complete, the Door Lock indicator will go out.
• Pressing POWER cancels the cycle and stops your washer.
• The Wash, Rinse, and Spin indicators will illuminate during those portions of the cycle.
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.




Child Lock disables the START/PAUSE button while the washer is operating. This is to prevent children from playing with the washer.
Activating the Child Lock function
Press and hold the Temp. and Water Level buttons simultaneously for approximately 3 seconds.
Using the Child Lock function
If the lid is opened when the Child Lock function is on, “dC” is displayed and an alarm sounds.
NOTE
Adding laundry when Child Lock is on
To add laundry, deactivate the Child Lock function. To deactivate the Child Lock function, press and hold Temp. and Water Level simultaneously for at least 3 seconds. See the “Pause Option” section on page 36 for additional details.
Deactivating the Child Lock function
Press and hold both Temp. and Water Level simultaneously for approximately 3 seconds.
WARNING: If a child enters the washer, the child may become trapped and suffocate.
CAUTION
NOTE: To add laundry after you have activated the Child Lock function, you must first deactivate the Child Lock function.
To enable this function, you must first download the Samsung Laundry app from the Play Store or the App Store and install it on a mobile device that has a camera function. The Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only).
1. When the washer detects an issue to check, an information code appears on the display. To enter Smart Care mode, press and hold Water Level and Soil simultaneously for 3 seconds.
2. The washer starts the self-diagnosis procedure and displays an information code if a problem is detected.
3. Run the Samsung Laundry app on your mobile device, and then tap Smart Care.
4. Put the mobile device close to the washer’s display so that the smartphone camera and the washer face each other. The information code will be recognized automatically by the app.
5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.
NOTE
• The function name, Smart Care, may differ depending on the language.
• If the washer's display reflects light, the app may fail to recognize the information code.
• If the app fails to recognize the information code, you can enter the code manually on the app.
Your new washer makes washing clothes easy, using Samsung’s “Fuzzy Control” automatic control system. When you select a wash program, the machine will set the correct temperature, washing time, and washing speed.
1. Press POWER.
2. Open the lid.
3. Load the articles of clothing one at a time loosely into the drum, without overfilling it.
4. Add liquid (or powder) detergent, softener, and/or bleach (if necessary) to the appropriate compartments. See the "Detergent use" section on page 37.
5. Close the lid.
6. Use the Cycle Selector to select the appropriate cycle according to the type of material: NORMAL, HEAVY DUTY, DEEP WASH, BEDDING/WATERPROOF, QUICK WASH, DELICATES, and RINSE+SPIN. The relevant indicators will illuminate on the control panel.
7. At this time, you can control the wash temperature and the number of rinse cycles by pressing the appropriate option button.
8. Press START/PAUSE and the wash will begin. The process indicator will light up and the remaining time for the cycle will appear in the display.
To remove or add laundry items, follow these steps:
1. Press START/PAUSE to unlock the lid.
NOTE
The lid cannot be opened when the water is too HOT.
2. Remove or add laundry items.
3. Close the lid, and then press START/ PAUSE to restart the wash.
NOTE: If you have Child Lock on, you must deactivate it first. See page 34.
After the total cycle has finished, the power will turn off automatically.
1. Open the lid.
2. Remove laundry.
ATC is the control function that the washer controls water temperature with temperature sensor (thermistor).
NOTE: Because there are numerous water temperatures depending on the customer’s environments (cold areas, warm areas, various water temperatures, settings of heater temperature, etc.), ATC function in our washer maintains the certain level of wash temperature to output the best washing performance at each cycle.
NOTE
If you select NORMAL cycle, this cycle is the regulation and UL cycle. Since new washers must reduce the amount of energy usage as a first priority, customers will notice more cold water entering the washer. But, this is normal, not a problem.
In those regulation cycles, Hot temperature is similar to acceptable adult bath-water temperature and warm temperature is similar to comfortable swimming-pool water temperature.
WARNING: For best results, use HE detergents only. Do not use regular detergent, organic detergent, natural detergent or HE detergents with natural ingredients (such as vinegar, baking soda).
NOTE: Reducing the amount of detergent may reduce the quality of cleaning. It is important to pre–treat stains, sort carefully by color and soil level, and avoid overloading.
Your washer has separate compartments for dispensing detergent and color-safe bleach and fabric softener. Add all laundry additives to their respective compartments before starting your washer.
The automatic dispenser must always be in place before you start your washer. DO NOT open the automatic dispenser when your washer is running.
NOTE
To add detergent to the automatic dispenser:

1. Open the dispenser drawer.
2. Load the recommended amount of liquid (or powder) detergent into the detergent compartment before you start your wash.
3. Close the drawer slowly and smoothly to avoid spilling, splashing, or premature dispensing of the contents.
NOTE: It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.
NOTE: Do not put chlorine bleach in the dispenser drawer.
Loading the Liquid (or Powder) detergent compartment

1. Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer.
2. If you are using color-safe bleach, add it with the detergent to the detergent compartment.
NOTE: When adding color-safe bleach with detergent, it is best if both laundry products are in the same form – liquid.
NOTE: When using powdered detergent, remove the liquid detergent compartment (A) from the detergent drawer. The washer will not dispense powdered detergent from the liquid detergent compartment.
Loading the Bleach compartment

CAUTION: Use the liquid chlorine bleach only.
1. Add chlorine bleach to the bleach compartment (B).
DO NOT exceed the bleach compartment.
NOTE
Loading the fabric softener compartment

1. Pour the recommended amount of liquid fabric softener into the softener compartment (C). For smaller loads, use less than one capful.
2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.
3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle.
NOTE
WARNING: Certain internal parts are intentionally not grounded and may present a risk electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve, heater and pump.
1. Turn off the water faucets after finishing the day’s washing.
This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow the inside of your washer to dry out.
2. Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.
3. Clean the following as recommended: Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.
Hard water deposits may be removed, if needed. Use cleaners labeled “Washer safe”.
Washers can be damaged if water is not removed from hoses and internal components before storage. Prepare your washer for storage as follows:
1. Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the cycle without a load.
2. Turn the water faucets off and disconnect the inlet hoses.
3. Unplug your washer from the electrical outlet and leave your washer lid open to let air circulate inside the drum.
If your washer has been stored in below–freezing temperatures, allow time for any leftover water in your washer to thaw out before use.
Do not place any heavy or sharp objects or a detergent box on the washer. They can scratch or damage the top cover of the unit.
NOTE: Since the entire washer has a high-gloss finish, the surface can be scratched or damaged. Avoid scratching or damaging the surface when using the washer.
Clean the mesh filter of the water hose once or twice a year.


1. Turn off the washer, and then unplug the power cord.
2. Close the faucet.
3. Loosen and disconnect the water hose from the back of the washer. Cover the hose with a cloth to prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet valve.
5. Submerge the mesh filter deeply in water so that the threaded connector is also submerged.
6. Dry the mesh filter completely in a shaded area.
7. Reinsert the mesh filter into the inlet valve, and reconnect the water hose to the inlet valve.
8. Open the faucet.
NOTE: If a mesh filter is clogged, the “4C” information code appears on the washer’s display screen.

The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.
1. Pull the dispenser drawer straight back until it stops.

2. While pushing both sides of the dispenser drawer, lift and pull it to remove.

3. Remove the inserts from the 3 compartments. Rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products.

4. To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess.

5. Return the inserts to the proper compartments and replace the drawer by placing the dispenser drawer rail (B) on top of the compartment rail (A) (Tilt the dispenser drawer downward and insert it). Then push the drawer in firmly and slowly.
Certain usage and environmental conditions may result in some residue build-up or odor in the washer tub. To prevent this build-up or odor and keep your washer tub fresh and clean, perform the SELF CLEAN cycle at least once a month or every 20 cycles. Perform the recommended procedure below when using the SELF CLEAN cycle.
1. Remove all items from the washer tub and ensure the tub is empty. Laundry left in the tub during the SELF CLEAN cycle may be damaged.
2. Press POWER.
3. Turn the Cycle Selector to SELF CLEAN.
4. Press START/PAUSE. SELF CLEAN begins.
NOTE
CAUTION
If you encounter a problem with the washer, first check the table below and try the suggestions.
| Problem | Action |
| Does not turn on. |
|
| Does not start. |
|
| Water is not supplied. |
|
| After a cycle, detergent remains in the automatic dispenser. |
|
| Vibrates excessively or makes noise. |
|
| Stops. |
|
| Fills with the wrong temperature water. |
|
| Door (Lid) locked or will not open. |
|
| Does not drain and/ or spin. |
|
| Load is wet at the end of the cycle. |
|
| Leaks water. |
|
| Excessive suds. |
|
| The spin basket or drain/supply hose is frozen. |
|
| Water drains out immediately. |
|
| Stains on clothes. |
|
| Has odours. |
|
If a problem persists, contact a local Samsung service center.
The washer may display information codes to help you understand what is occurring with your washer better.
| Code | Meaning |
| 1C |
The WaterLevel sensor is not working properly.
NOTE: When the washer displays “1C”, the washer do draining for 3 minutes. During this time, the POWER button is inoperative. |
| 3C |
Check the motor for operation.
|
| 4C |
Water is not supplied.
NOTE: When the washer displays “4C”, the washer do draining for 3 minutes. During this time, the POWER button is inoperative. |
| 4C2 |
If it is connected to the hot water tap, the laundry may be deformed with some cycles. |
| 5C |
Water is not draining.
|
| 9C1 |
The electronic control needs to be checked (Over Voltage Error).
|
| 9C2 |
Low voltage detected
|
| AC6 |
Inverter Communication problem
|
| dC |
Operating the washer with the door open.
|
| HC |
High temperature heating check.
|
| LC |
Check the drain hose.
NOTE: When the washer displays “LC”, the washer do draining for 3 minutes. During this time, the POWER button is inoperative. |
| OC |
Water is overflowed.
|
| PC |
When position of the clutch can't be detected.
|
| PC1 |
After position of the clutch is detected, if the signal of the clutch hall goes wrong.
|
| Ub |
Spinning does not work.
1. shown in the display. |
| Ur |
Additional rinsing.
Any key input. |
| dn |
Firmware update is in progress through SmartThings.
|
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG).
The following symbols provide garment care direction. The clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to optimize garment life and reduce laundering problems.


NOTE: This represents appropriate wash water temperatures for various items. The temperature range for Hot is 105° - 125 °F / 41° - 52 °C, for Warm 85° - 105 °F / 29° - 41 °C and for Cold 60° - 85 °F / 16° - 29 °C. (Wash water temperature must be a minimum of 60 °F / 16 °C for detergent activation and effective cleaning.)
The clothes washer can not ensure these temperatures because the actual temperature of the water entering your washer depends on water heater settings and regional water supply temperatures. For example, cold water entering the home in the northern states during winter may be 40 °F / 4 °C which is too cold for effective cleaning. In this situation, you will need to adjust the water temperature by selecting a warm setting, adding some hot water to the MAX FILL line, or using your Washer’s heating option, if available.







This appliance complies with UL2157.


NOTE: You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub.
Cycle chart
Use this chart to set the best cycle and options for you laundry.
NOTE

Additionally, the document applies to other Samsung models: WA45T3200A*, WA44A32**A*, WA44A3205AW