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filename[C:\WINDOWS\Desktop\3074351111\3074351111UC\02GB-DSCP31UC\13TRB.FM]
masterpage:L1adv-Right-04
model name1[DSC-P31/P71]
[3 074 351 11(1)]
87
Troubleshooting
Personal computers (continued)
“Memory Stick”
Others
Symptom Cause Solution
The image is affected by
noise when you play back
an image on a personal
computer.
• You are playing back the file directly from the
“Memory Stick.”
p Copy the file to the hard disk of the personal computer and then
play the file back from the hard disk (page 80).
You cannot print an
image.
— p Check the printer settings.
p Click on HELP files for the “PIXELA ImageMixer for Sony”
software.
Symptom Cause Solution
You cannot insert a
“Memory Stick.”
• You are inserting it backwards. p Insert it from the right side (page 23).
You cannot record on a
“Memory Stick.”
• The write-protect tab on the “Memory Stick” is
set to the LOCK position.
• The “Memory Stick” is full.
p Change the LOCK position (page 100).
p Delete unnecessary images (page 39).
You cannot format a
“Memory Stick.”
• The write-protect tab on the “Memory Stick” is
set to the LOCK position.
p Change the LOCK position (page 100).
You have formatted a
“Memory Stick” by
mistake.
• All the images on the “Memory Stick” are
deleted by formatting.
p Set the “Memory Stick” write-protect tab to the LOCK position
(page 100).
Symptom Cause Solution
The camera doesn’t work,
no operations can be
performed.
• The battery level is low or zero (The
indicator appears.).
• The AC power adaptor is not connected
securely.
• The built-in microcomputer is not working
properly.
p Charge the battery (page 14).
p Connect it securely to the DC IN jack of your camera and to a
wall outlet (mains) (page 19).
p Disconnect, and then, after one minute, reconnect all power
sources. Then turn the power on and check that the camera
works properly.
01cov.book Page 87 Friday, January 25, 2002 11:30 AM
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