ENGLISH
MFL71761901 (1.0) www.lg.com
Copyright ©2020 LG Electronics Inc. All rights reserved.
USER GUIDE
LM-F100VM
OS: Android 10
1
Important Customer Information
Before you begin using your new phone
Included in the box with your phone are separate information leaflets. These
leaflets provide you with important information regarding your new device.
Please read all of the information provided. This information will help you to
get the most out of your phone, reduce the risk of injury, avoid damage to
your device, and make you aware of legal regulations regarding the use of
this device.
It’s important to review the Product Safety and Warranty Information guide
before you begin using your new phone. Please follow all of the product
safety and operating instructions and retain them for future reference.
Observe all warnings to reduce the risk of injury, damage, and legal
liabilities.
2
Table of Contents
Important Customer Information...............................................1
Table of Contents
.......................................................................2
Feature Highlight
........................................................................5
Swivel features ...................................................................................................... 5
Camera features
.................................................................................................. 13
Audio recording features
.................................................................................... 19
LG Pay
..................................................................................................................21
Google Assistant
................................................................................................23
Fingerprint recognition
...................................................................................... 23
Multi-tasking feature
......................................................................................... 27
The Basics ................................................................................ 29
Phone Overview ..................................................................................................29
Installing the SIM card and memory card
.......................................................33
Removing the memory card
..............................................................................34
Charging Your Phone
.........................................................................................35
Turning Your Phone On and Off
.......................................................................38
Touch Screen
......................................................................................................39
Getting to Know the Home Screen
..................................................................42
Setting Your Lock Screen
..................................................................................53
Memory card encryption
...................................................................................55
Entering text
.......................................................................................................56
Capturing a Screenshot
.....................................................................................60
Screen recording
................................................................................................60
Content sharing
................................................................................................... 61
Useful App ............................................................................... 63
App Shortcuts ....................................................................................................63
AOD (always-on display)
...................................................................................64
Audio recording features
................................................................................... 65
Calculator
............................................................................................................ 66
Camera
................................................................................................................ 67
Clock
.................................................................................................................... 87
Table of Contents
3
Contacts ..............................................................................................................89
Gallery
.................................................................................................................92
Game launcher
...................................................................................................95
LG Health
............................................................................................................ 95
Messaging
........................................................................................................... 97
Music
...................................................................................................................99
Phone
................................................................................................................ 100
LG Pay
............................................................................................................... 103
QuickMemo+
.....................................................................................................107
Voicemail
............................................................................................................ 110
Google Apps
....................................................................................................... 111
Settings ....................................................................................113
Settings .............................................................................................................. 113
Network & internet
............................................................................................ 113
Connected devices
............................................................................................ 119
Sound
................................................................................................................ 122
Notifications
..................................................................................................... 123
Display
............................................................................................................... 124
Wallpaper & theme
...........................................................................................127
Lock screen & security
.....................................................................................127
Privacy
............................................................................................................... 129
Location............................................................................................................. 130
Extensions
.......................................................................................................... 131
Application manager
....................................................................................... 134
Battery
............................................................................................................... 134
Storage
.............................................................................................................. 136
Accounts
........................................................................................................... 136
Digital Wellbeing & parental controls
.............................................................137
Google
................................................................................................................137
System
................................................................................................................137
System updates
................................................................................................ 139
Accessibility
...................................................................................................... 140
User guide
......................................................................................................... 143
Table of Contents
4
Appendix .................................................................................144
Phone software update .................................................................................... 144
Anti-Theft Guide
.............................................................................................. 145
Open Source Software Notice Information
................................................... 145
Regulatory Information (FCC ID number, etc.)
............................................. 146
Trademarks
....................................................................................................... 146
Laser Safety Statement
....................................................................................147
More information
...............................................................................................147
Safety .......................................................................................149
Safety Information ........................................................................................... 149
Consumer Information about Radio Frequency Emissions.......................... 150
Consumer Information on SAR
...................................................................... 154
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices
... 155
Caution! Avoid Potential Hearing Loss
.......................................................... 158
TIA Safety Information
.................................................................................... 159
Part 15.19 Statement
....................................................................................... 162
Part 15.21 Statement
....................................................................................... 162
Part 15.105 Statement
..................................................................................... 162
Safety Information
........................................................................................... 163
FDA Consumer Update
................................................................................... 168
LIMITED WARRANTY - USA .............................................. 180
5
Feature Highlight
Swivel features
Swivel Mode
You can swivel the product to use two screens. Swivel the product as
shown below.
swivel up
Use your right thumb to slightly push up the bottom of the main screen.
Main Screen
Second Screen
NOTES • Do not apply excessive force as the main screen opens semi-automatically.
• Be careful not to get your thumb jammed while pulling down the main screen.
Feature Highlight
6
Swivel Home
Swivel Home is the first screen that appears after swiveling the product. In
this mode, you can use the main screen and second screen homes
separately or together to utilize in various ways.
Second screen
Swivel Home
Main screen
Swivel Home
Main screen
The home screen of the main screen appears as below.
App icons
Choose and start an app by swiping over app icons left and right. Some
apps on the main screen can use both the main screen and second screen.
Feature Highlight
7
Configuring home screen
Touch and hold an empty space on the main screen. You can configure the
home screen.
Configuring home
screen and
themes
Deleting app
icons
Configuring
Swivel Home
Using app icons
Touch and hold an app icon. You can delete the app from the home screen
or use various app features immediately.
Second screen
The home screen of the second screen appears as below. Use the second
screen in various ways.
Quick access icons
Navigation bar
Feature Highlight
8
Second screen quick setting
You can drag the upper part of the second screen downward to open the
quick setting window.
You can tap EDIT to add or delete an icon on the quick setting
window or change the location.
Touch and hold an icon on the quick setting window and the
configuration screen will appear.
LG Touch Pad
Use LG Touch Pad
Tap LG Touch Pad to open LG Touch Pad.
Feature Highlight
9
Use with a
mouse
Use LG Touch
Pad
Once LG Touch Pad is activated in the second screen, a mouse key
appears on the main screen as in PC to move it and choose an icon
freely.
Using Grip Lock
You can touch Grip Lock to start Grip Lock.
Turn off Grip Lock
The second screen is locked when Grip Lock is selected.
You can unlock it by turning off Grip Lock.
Feature Highlight
10
Multitasking in the Swivel Mode
Swivel Mode allows you to use one app on both screens or use two apps
on each screen simultaneously.
NOTE This feature may not be supported in some apps.
Enlarging videos
1. Tap Gallery on the main screen.
2. Choose a video you want to play and tap Play video.
3. Tap on the second screen.
The video controller screen appears on the second screen.
Control the video on
the second screen
Open the video
controller.
Expanding YouTube app
1. Tap YouTube on the main screen.
2. Choose the YouTube content you want to play and play it.
3. Tap on the second screen.
The Media Controller screen appears on the second screen.
Feature Highlight
11
Using Multi App
Once you select apps with the Multi App widget on the second screen,
you can use two apps simultaneously every time you tap the widget. Set
the frequently-used apps as Multi App.
1. Touch and hold an empty space on the second screen.
Set Multi App
2. Tap Multi app settings .
3. Scroll down the app list and select two apps to use as Multi App.
View Multi App
preview
Select two apps
Feature Highlight
12
4. The Multi App icon is created on the home screen of the second screen.
Use the Multi App icon
If you tap the Multi App icon on the second screen, two apps open
simultaneously on the main screen and the second screen.
NOTE To delete the Multi App icon, touch and hold the icon on the second screen, tap
Remove from, then tap Remove.
Feature Highlight
13
Camera features
Using the camera in the Swivel Mode
You can use the features specialized for the video recording when you use
the product in the Swivel Mode.
Gimbal mode
You can use the camera as if it is inserted in a gimbal. Record a video in the
Gimbal mode to minimize shaking.
1. Change the product to the Swivel Mode.
You can also start the Swivel Mode camera by swiveling the product
in the camera app.
2. Tap Camera on the main screen.
3. Select Gimbal mode by swiping camera modes.
4. Tap Record to start recording in the Gimbal mode.
Navigation bar
Photo mode list
Sound effects
Follow mode
FPV mode
Pan Follow mode
Settings Resolution
Flash settings
Refresh
Lock mode
Joystick
To take a photo while recording a video, tap Capture.
To pause the video recording, tap Pause. To resume the video
recording, tap
Record.
5. Tap Stop to end recording.
Feature Highlight
14
FPV (First Person
View) mode
Your rotations or movements are naturally reflected
so that you can record a video rhythmically and
dynamically.
Pan Follow mode
The up/down and clockwise/anticlockwise rotations
are fixed and the angle moves left/right. It is
efficient for capturing photos or videos when
walking up the stairs or moving in a car while
maintaining level.
Follow mode
The clockwise/anticlockwise rotations are fixed and
the angle moves up/down and left/right.
It is efficient for capturing photos or videos of an
overall appearance of a large subject such as a
concert or a building.
Joystick
You can move the joystick in any direction you
want, so that you can move the angle up/down and
left/right without rotating the camera while
minimizing blurriness.
Lock mode Touch and hold to lock the angle.
Sound effects
• Basic: You can record a video with a stable stereo
sound effect.
• ASMR Recording: Use it to amplify the sound of
the subject in the screen to record a video with
clear, small sounds.
• Voice Bokeh: Use it to record a video with
reduced surrounding sounds and emphasized
voice of a subject.
Feature Highlight
15
Taking Slo-mo
Make a fun video by controlling a movement speed. You can apply a motion
effect slower than normal.
1. Change the product to the Swivel Mode.
2. Tap Camera on the main screen.
3. Select Slo-mo by swiping camera modes.
4. Tap Part Slo-mo or All Slo-mo to select a duration of the slow
motion effect.
Set camera options
Choose duration
Set flash option
Part Slo-mo: Allows you to apply a slow motion effect to a specific
section of the video.
‾
Tap Slo-mo at the moment where you want the slow motion
effect to be applied. With a short-press, slow motion effect will be
applied for 0.5 second. With a long-press, slow motion effect will
be applied until you release your finger.
All Slo-mo: Allows you to apply a slow motion effect to the entire
video.
Feature Highlight
16
Time-lapse recording
You can record Time-lapse videos optimized for the situation.
Videos can be recorded with optimal speed and steady motion by analyzing
various shooting environments. The time-lapse speed can be automatically
adjusted according to the shooting target and environment.
You can also select the time-lapse speed manually.
1. Change the product to the Swivel Mode.
2. Tap Camera on the main screen.
3. Select Time-lapse by swiping camera modes.
Choose the screen magnification of the scene to be recorded on the
second screen.
Choose screen
magnification
Choose time-lapse
speed
Choose the Time-lapse speed on the second screen.
NOTE If you select Auto, it automatically sets the speed suitable for the screen to be
recorded.
4. Tap Record to record a video.
You can change a zoom and time-lapse speed while recording.
If you tap the desired speed, the time-lapse speed is adjusted while
recording.
To pause the video recording, tap Pause. To resume the video
recording, tap
Record.
Feature Highlight
17
While recording a video, you may spread or pinch two fingers to zoom
in or out.
While recording a video, you may tap the desired area to adjust the
brightness.
5. Tap Stop to stop recording.
The recorded video will be saved in Gallery.
NOTES • Audio is not recorded during Time-lapse recording.
• You can tap Night Time-lapse to record a Night Time-lapse video.
Taking a Dual-recording video
You can use front and rear cameras simultaneously to record a video. You
can save the videos from each camera either as one file or two separate
files.
1. Change the product to the Swivel Mode.
2. Tap Camera on the main screen.
3. Select Dual-recording by swiping camera modes.
The Front pop-up camera automatically pops up.
4. Tap Record to record a dual-recording video.
Rear recording screen
PIP
Front recording screen
Split view
Feature Highlight
18
You can touch and hold the main screen and drag to switch the
locations of the front and rear camera screens.
To pause the video recording, tap Pause. To resume the video
recording, tap
Record.
5. Tap Stop to end the recording.
NOTES • If you choose to save separately, the videos of the front and rear cameras are
saved as separate files.
• If you choose to save as shown, the videos of front and rear cameras are saved in
one screen.
WARNING! If you start Dual-recording mode, a built-in Front pop-up camera comes out. Do not
push or pull it with excessive force, or it may be broken.
Taking PIP (Picture in Picture)
If you tap in the control screen of the second screen, the recording
screen is switched to take a PIP (Picture in Picture).
If you tap Swap, you can switch the screen locations of front and rear
cameras.
You can touch and hold the PIP screen and drag it to one of the four
corners as desired.
Take PIP
Feature Highlight
19
Audio recording features
Video recording with specialized audio recording options
You can record a video using three different voice recording options to suit
your purpose.
1. Tap Camera and select Video by swiping camera modes.
2. Tap Microphone and select Basic, ASMR Recording, or Voice Bokeh
by swiping audio options.
Audio options
Basic
You can record a video with stable stereo sound.
ASMR Recording
With two sensitive microphones in the device, you can record an ASMR
video.
Feature Highlight
20
Voice Bokeh
You can emphasize the voice of a subject by reducing ambient noise.
To reduce ambient noise, drag the slide bar to .
Recording ASMR sounds
This feature allows you to record the audio clearly and precisely by
amplifying the sound from the microphones.
1. Tap LG folder > HD Audio Recorder and tap > ASMR.
2. Tap Record to record the audio.
To pause the recording, tap Pause. To continue the recording, tap
Record.
3. Tap Stop to end the audio recording.
LG 3D Sound Engine
LG 3D Sound Engine feature allows you to hear stereoscopic and optimized
sound. When playing music or video, you can enjoy stereoscopic and
immersive sound as if you were listening in the field.
1. Drag the notifications panel downwards.
2. Tap LG 3D Sound Engine to turn on or off the LG 3D Sound Engine
feature.
Or, tap
Settings > Sound > Sound quality and effects > LG 3D
Sound Engine and tap ON/OFF to activate it.
NOTE If you connect an external audio device such as an earphone or speaker to the
product, a pop-up appears to turn on the LG 3D Sound Engine feature.
Feature Highlight
21
LG Pay
LG Pay overview
You can make a payment by touching the card reader with a mobile phone
that supports LG Pay.
You can use the LG Pay service by adding multiple credit, debit,
membership, gift cards, etc. to LG Pay.
Using LG Pay
This feature allows you to make payments quickly and easily using your
phone.
1. Run LG PayQuick by swiping left or right from any side of the screen.
OR
NOTES • The LG PayQuick cue appears on the side of the screen when a card is added to
LG Pay.
• Touch and hold the LG PayQuick cue to change the direction of swiping.
• To enable/disable the option, open LG Pay and tap Options > Settings > LG
PayQuick > Show LG PayQuick cue.
Feature Highlight
22
2. Select a card to use by swiping the cards left or right.
3. Authenticate by using your registered fingerprints or entering the
password for each card.
4. Make a payment by touching the LG Pay antenna area of the product on
a card reader within 50 seconds.
LG Pay antenna area
NOTES
• To change the LG PayQuick settings, tap Options > Settings > LG PayQuick in
the LG Pay app.
• If the navigation bar is set to Buttons only, swipe up from the bottom center of
the screen to run LG PayQuick.
• If the battery level is 5% or less, LG PayQuick will not run.
• The LG Pay app is not pre-loaded on this device. First, download it from Play Store.
• For further details, visit https://www.lg.com/us/lg-pay.
Feature Highlight
23
Google Assistant
Google Assistant overview
Your device has the built-in Google Assistant feature. Find answers and get
things done while on-the-go.
NOTE To use this feature, first connect to the network and sign in to your Google Account.
Accessing by Voice
1. On the Home screen, say “OK Google” or “Hey Google”.
2. When the Google Assistant screen appears, say a command or ask a
question.
Accessing from Home Screen or Any Other Screen
1. Swipe diagonally from a bottom edge of the screen.
2. Say a command or question when you see on the bottom of the
screen.
NOTE Voice recognition accuracy may decrease if you speak with an unclear voice or in a
noisy place. When you use the voice recognition feature, increase its accuracy by
speaking with a clear voice in a quiet place.
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
To unlock the screen.
To view locked contents in Gallery or QuickMemo+.
Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
NOTE Your fingerprint can be used by the device for user identification. Very similar
fingerprints from different users may be recognized by the fingerprint sensor as the
same fingerprint.
Feature Highlight
24
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons.
To maximize the recognition accuracy, check the following before using the
device.
At the bottom center of the product’s screen, there is a built-in sensor
that recognizes fingerprints. Be careful not to scratch or damage the
fingerprint sensor with metal objects such as coins or keys.
If you replace the protective film on the product with a polarized film that
diffuses the light or a film that is too thick, it may decrease the fingerprint
recognition rate.
If there are foreign substances (sweat, lotion, water, dirt, grease, etc.) on
the fingerprint sensor or on the finger to be put on the sensor, fingerprint
recognition may not work properly. Wipe the sensor and the finger clean
and remove all moisture before putting the finger on the sensor.
If the finger’s surface is rough due to it being scarred or pruney from
water, the sensor may not be able to recognize the fingerprint. In such a
case, register another finger’s fingerprint.
If you bend your finger or use the fingertip only, your fingerprint may not
be recognized. Make sure that your finger covers the entire surface of
the fingerprint sensor.
Scan only one finger for each registration. Scanning more than one finger
may affect fingerprint registration and recognition.
The device may generate static electricity if the surrounding air is dry. If
the surrounding air is dry, avoid scanning fingerprints, or touch a metallic
object such as a coin or a key before scanning fingerprints to remove
static electricity.
Feature Highlight
25
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
1. On the home screen, tap Settings > Lock screen & security >
Fingerprints.
NOTES • This feature is available only when the screen lock is set.
- Lock the device with a Pattern, PIN or Password.
• If the screen lock is not set, enable it by following the on-screen instructions. See
Setting a Screen Lock
for details.
2. Check the location of the fingerprint sensor at the bottom center of the
screen, and lightly place your finger on the sensor.
NOTE Make sure that the finger fully covers the fingerprint sensor.
3. Follow the on-screen instructions.
Place your finger on the sensor and hold it until you feel a vibration.
Move the same finger around on the sensor a little by little until the
fingerprint registration is complete.
4. When the fingerprint registration is done, tap OK.
Tap Add more to register another fingerprint. If you register only one
fingerprint and the corresponding finger is not in a good condition, the
fingerprint recognition may not work well. As a preventative measure,
register multiple fingerprints.
Feature Highlight
26
Managing fingerprints
You can edit or delete registered fingerprints.
1. On the home screen, tap Settings > Lock screen & security >
Fingerprints.
2. Unlock according to the specified lock method.
3. From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
Delete.
Displaying the fingerprint icon when the screen is off
You can set to display the fingerprint sensor location on the screen when
the screen is off.
1. On the home screen, tap Settings > Lock screen & security >
Fingerprints.
2. Unlock according to the specified lock method.
3. Tap Tap to show icon when screen is off to enable the option.
Unlocking the screen with a fingerprint
You can unlock the screen or view locked content by using your fingerprint.
Activate the desired function:
1. On the home screen, tap Settings > Lock screen & security >
Fingerprints.
2. Unlock according to the specified lock method.
3. On the fingerprint settings screen, activate the desired function:
Screen lock: Unlock the screen with a fingerprint.
Content lock: Access locked contents in Gallery and QuickMemo+
with a fingerprint.
Tap to show icon when screen is off: Enable to show the fingerprint
icon when the screen is off.
Icon effect: Choose the effect that will show when you tap on the
Fingerprint icon.
Feature Highlight
27
Multi-tasking feature
Recent Uses Screen
Swipe Navigation bar upward and hold to view the recent use history.
Pop-up window
Pop-up window overview
You can open multiple apps on the screen and easily switch between them
at any time.
1. Swipe up and hold Navigation bar from the bottom of the screen.
2. Tap the app icon on the top left of the app screen and select Pop-up
window.
If you tap the app icon, the App info, Multi window and Pop-up
window menus appear.
3. The app appears in the form of a pop-up window on the screen.
NOTE This feature may not be available in some apps or screens.
Multi window
When using Gestures navigation (Default)
1. Swipe Navigation bar up and hold from the bottom of the screen.
Recently-used apps appear.
If you tap the app icon, the App info, Multi window and Pop-up
window menus appear.
Feature Highlight
28
2. Tap the app icon on the top left of the app to be displayed in the
multiwindow and select Multi window.
The selected app appears on the upper half of the screen.
3. Swipe the recently used apps left or right and tap an app to display on
the lower half of the screen.
The selected app appears on the lower half of the screen.
When using Buttons only navigation bar
1. Tap Recent apps on the navigation bar.
Recently-used apps appear. If you tap the app icon, the App info,
Multi window and Pop-up window menus appear.
2. Tap the app icon on the top left of the app to be displayed in the
multiwindow and tap Multi window.
The selected app appears on the upper half of the screen.
3. Swipe the recently used apps left or right and tap an app to display on
the lower half of the screen.
The selected app appears on the lower half of the screen.
NOTES
• To adjust the size of the split screen, drag Dividing bar. It is also possible to
close the multi-window by dragging the dividing bar up or down to the end of the
screen.
• The multi window feature is not supported in some LG apps or apps downloaded
from Play Store.
29
The Basics
Phone Overview
Front View
Earpiece
Proximity/
Ambient light
sensor
USB/Charger port
Power/Lock button
Volume buttons
Fingerprint sensor
Front pop-up
camera
NOTES • All screenshots in this guide are simulated. Actual displays may vary.
• Instructions to perform tasks in this guide are based on the default settings and
may change depending on the mode and software version on your phone.
WARNING!
• Some of the device parts are made of tempered glass. If you drop your device on
a hard surface or subject it to severe impact, the tempered glass may be
damaged. If this happens, stop using your device immediately and contact the LG
Authorized Service Center.
• Your phone is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
phone during or immediately after operation.
The Basics
30
1. Front pop-up cameraUse to take pictures and record videos of
yourself. You can also use this for video chatting. Keep the lenses clean
for optimal performance.
NOTES • Pulling or pushing the front pop-up camera with excessive force may lead to the
malfunction of the product, so be careful.
• If the product is dropped or a shock is applied while the front pop-up camera is in
use, the camera automatically goes in.
2. Proximity/Ambient light sensorSenses proximity toward other objects
(such as your head) so that tap commands are not accidentally activated
during a call or when carried inside a pocket. It also employs an ambient
sensor which measures the surrounding light and adjusts the LCD
brightness to provide a vivid screen.
NOTE Don't block the sensor or near the sensor to avoid problems with the touch screen.
3. EarpieceLets you hear callers and automated prompts.
4. Volume buttonsPress to adjust the ringer, the media volumes, or the
in-call volume during a call. They can also activate the camera shutter and
access shortcuts when enabled in the Settings menu.
5. Power/Lock buttonPress to turn off the screen backlight and lock the
screen, or turn the screen backlight back on. Press and hold to turn the
phone on/off, restart, or activate/deactivate Airplane mode.
6. Fingerprint sensorAllows you to record and use fingerprints to secure
your phone.
7. USB/Charger portAllows you to connect the phone and the USB Type-C
cable for use with the charger adapter, or other compatible accessories.
The Basics
31
Rear View
SIM/microSD card
slot
Microphone
Speaker
Rear cameras
Flash
Microphone
NFC touchpoint
Wireless
charging spot
NOTE Press and hold the volume down button and Power/Lock button at the same time for
a second to take a screenshot.
WARNING! Don't attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the back cover.
Doing so may severely damage the battery and device, which could cause
overheating, fire, and injury.
1. MicrophoneTransmits your voice to the other caller. It’s also used for
voice-activated functions.
2. Rear camerasUse to take photos and record videos. Keep the lenses
clean for optimal performance.
3. FlashBrightens up when taking photos or recording videos in low-light
environments.
The Basics
32
4. SpeakerUse to listen to audio (e.g., music, videos, sound clips,
speakerphone, etc.) from the rear speaker instead of the earpiece.
NOTE Hold the device correctly as shown below. If you cover the microphone hole with a
hand, finger, or protective case while using the device, you may sound unclear
during a call.
Microphone
Do not cover the microphone.
Do not cover the microphone.
Good example
Bad example
Microphone
5. SIM/microSD card slotInsert the SIM card and an optional memory
card (not included) for file storage.
6. NFC touchpointTap the back of your phone to an NFC tag or another
NFC compatible device to transfer data between them.
NOTE Don't cover the proximity sensor with a protection film, pouch, or protection case
not authorized by LG as it may cause the device to malfunction.
7. Wireless charging spotThis device is compatible with WPC (Qi)
certified wireless charger.
8. MicrophoneTransmits your voice to the other caller. It’s also used for
voice-activated functions.
The Basics
33
Installing the SIM card and memory card
Insert the SIM card from your mobile service provider and the separately
purchased memory card into the device.
NOTE Your phone already has a SIM card installed.
1. With the device facing down, insert the ejection pin into the hole in the
card tray and then pull out the card tray from the device.
2. Place the SIM card or memory card on the card tray and then insert the
card tray into the device in the direction of the arrow.
Memory card
(optional-sold separately)
SIM card
The Basics
34
NOTES • Do not lose your SIM card. LG is not responsible for damage and other issues
caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
• When you insert the SIM card or memory card, place it on the card tray correctly.
• When you insert the card tray back into the device, insert it horizontally in the
direction of arrow as shown in the figure. Make sure that the card placed on the
card tray does not move out of its position.
• Insert the SIM card with the gold-colored contacts facing downwards.
• Be sure to insert the SIM card into the device by following the instructions in the
user manual.
• If you insert to or remove the card tray from the device, be careful not to let water
or other liquids enter into the card tray. If a wet card tray or card is inserted into
the device, your device may get damaged.
• Memory card is an optional item.
• Frequent writing and erasing of data may shorten the memory card lifespan.
• Some memory cards may not be fully compatible with the device. If you use an
incompatible card, it may damage the device or the memory card, or corrupt the
data stored in it.
Removing the memory card
Unmount the memory card before removing it for safety.
1. On the home screen, tap Settings > Storage > Eject.
2. Insert the ejection pin into the hole in the card tray and then pull out the
card tray from the device.
3. Remove the memory card from the card tray.
4. Insert the card tray back into the slot.
WARNING! Do not remove the memory card while the device is transferring or accessing
information. This may cause data to be lost or corrupted, or may damage the
memory card or the device. LG is not responsible for losses that result from the
abuse or improper use of memory cards, including the loss of data.
The Basics
35
Charging Your Phone
Before using the device, fully charge the battery.
Charge the device with the USB Type-C cable.
Charging cable terminal
WARNING! • Do not charge while the device or charging cable is wet or contains moisture. This
can cause fire, electric shock, injury or damage to device.
• Make sure to use the USB cable provided with your device.
• Make sure to use an LG-approved charger and charging cable. Charging the
battery with a third-party charger may cause the battery to explode or may damage
the device.
• Your device has an internal rechargeable battery. For your safety, do not remove
the embedded battery.
• Using the device when it is charging may cause electric shock. To use the device,
stop charging it.
NOTES
• Remove the charger from the power socket after the device is fully charged. This
prevents unnecessary power consumption.
• Another way to charge the battery is by connecting a USB cable between the
device and a desktop or laptop computer. This may take a longer time than
plugging the adapter to a wall outlet.
• Do not charge the battery by using a USB hub that is unable to maintain the rated
voltage. Charging may fail or unintentionally stop.
• A charging adapter that supports fast charging is included with the product.
• The fast charging feature may not work if a fast charging adapter other than the
genuine adapter provided with the product is used.
The Basics
36
1. The USB/Charger Type-C port is located at the bottom of the phone.
Insert the cable's plug in the port.
2. Plug the charger adapter into a power outlet to begin charging.
Precautions when using the device
Make sure to use the USB cable provided; do not use third party USB
cables or chargers with your device. The LG limited warranty does not
cover the use of third party accessories.
Failure to follow the instructions in this guide and improper use may
damage the device.
Wireless charging
This product supports wireless charging. Use a WPC (Qi) certified wireless
charger (sold separately) to charge the product.
Some coiled wireless chargers may not support wireless charging. Wireless
chargers that support EPP (Extended Power Profile) allow high-speed
wireless charging.
Charging the battery with a wireless charger
1. Place your device on the center of the wireless charger aligned with the
wireless charging antenna on the back of the device.
To check the wireless charging antenna area, see
Phone Overview
.
2. When the battery is fully charged, remove the device from the charger.
WARNING! When you charge the battery with a wireless charger, do not put magnetic, metallic
or conductive materials between the device and the charger. This may disturb
charging or the device and the charger may become heated. In this case, the device,
charger or SIM/Memory cards may be damaged.
The Basics
37
NOTES • If the battery temperature exceeds a certain level while charging the device,
charging may be stopped.
• If magnetic, metallic or conductive materials are attached on the back of the
device or a protective case is inserted, the device may not charge properly.
• If you charge the battery with a wireless charger in areas where the network
signal strength is weak, the network performance of your device may be further
degraded.
• Charge the device with a WPC (Qi) certified wireless charger (optional, sold
separately). Because the LG limited warranty does not cover the use of third party
accessories, contact the third party manufacturer.
• Wireless charging may not work when a USB-C headset is connected to the
device.
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions running
simultaneously and continuously. Cancel background operations to increase
battery life. To minimize battery consumption, follow these tips:
Turn off the Bluetooth
®
or Wi-Fi network function when not using them.
Set the screen timeout to as short a time as possible.
Minimize the screen brightness.
Set a screen lock when the device is not in use.
Check the battery usage details and close any downloaded apps.
The Basics
38
Turning Your Phone On and Off
Turning your phone on
Press and hold the Power/Lock button until the screen turns on.
NOTES • When the device is turned on for the first time, initial configuration takes place.
The first booting for the device may take longer than usual.
• A soft reset may be used to reset the device if the screen freezes, or the buttons,
touch screen, or device are no longer responding. To perform a soft reset of your
device, simply press and hold the Volume Down button and Power/Lock button
until the device restarts.
Turning your phone off
1. Press and hold the Power/Lock button until the Phone options appear.
2. Tap Power off.
3. Tap POWER OFF to confirm that you want to turn off the phone.
Restarting the device
When the device is not working properly or does not respond, restart it by
following the instructions below.
1. Press and hold the Power/Lock button and the Volume Down button at
the same time until the power is turned off.
2. When the LG logo appears and then the device restarts, release the
button.
Power control options
Press and hold the Power/Lock button, then select an option.
Power off: Turn the device off.
Power off and restart: Restart the device.
The Basics
39
Touch Screen
You can familiarize yourself with how to control your device by using touch
screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Touching and holding
Touch and hold for several seconds to display a menu with available options.
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
The Basics
40
Dragging
Touch and hold an item, such as an app or widget, then move your finger to
a desired location in a controlled motion. You can use this gesture to move
an item.
Swiping
Touch the screen with your finger and move it quickly without pausing. You
can use this gesture to scroll through a list, a web page, photos, screens,
and more.
The Basics
41
Pinching and spreading
Pinch two fingers to zoom out such as on a photo or map. To zoom in,
spread your fingers apart.
WARNING! Do not expose the touch screen to excessive physical shock. You might damage the
touch sensor.
NOTES
• A touch screen failure may occur if you use the device near a magnetic, metallic or
conductive material.
• If you use the device under bright lights, such as direct sunlight, the screen may
not be visible, depending on your position. Use the device in a shady location or a
location with an ambient light that is not too bright and bright enough to read
books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the desired option.
• The touch control may not work properly if you tap while wearing a glove or by
using the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective film or
accessory purchased from a third party store is attached to the device.
• Displaying a static image for extended periods of time may result in after images
or screen burn-in. Turn off the screen or avoid displaying the same image for a long
time when you do not use the device.
The Basics
42
Getting to Know the Home Screen
The Home screen is your starting point to access all of the features on your
phone using simple motions on the screen. It’s comprised of multiple
panels (swipe horizontally to switch). You can customize all of your Home
screen panels with app shortcuts, icons, widgets, folders, and other
features.
Status Bar
Quick Access Area
Weather widget
Google search
widget
Navigation bar
Home screen indicator
NOTE The Home screen may vary, depending on the service provider or software version.
Status bar: View status icons, the time and the battery level.
Weather widget: View the information of weather and time for a specific
area.
Google search widget: Perform a Google search by inputting spoken or
written keywords.
Home screen indicator: Display the total number of Home screen
canvases. You can tap the desired page icon to go to the page. The icon
reflecting the current canvas will be highlighted.
The Basics
43
Quick access area: Fix main apps at the bottom of the screen so that
they can be accessed from any Home screen canvas.
Navigation bar: You can do some gestures to go to the Home screen,
previous screen, Overview screen, or quickly switch between apps.
Customize the Swivel Home
The Swivel Home is the first start screen that appears after swiveling up
the product. Use the Home screens of the main screen and the second
screen in various ways.
Navigation bar
Navigation bar
Main Screen
Quick-access icons
Second Screen
App
shortcuts
Clock and
weather
Clock and weather: You can check the current time and weather.
App shortcuts: You can quick start the apps on the list.
Navigation bar: You can do some gestures to go to the Home screen,
previous screen, Overview screen, or quickly switch between apps.
Quick access area: You can use the apps you want to start directly.
The Basics
44
Configuring the Swivel Home Screen
You can change the setting related to the Home screen of the Swivel Mode.
1. On the home screen, tap Settings > Display > Swivel Home.
2. Choose the desired function to set a configuration.
Swipe down on the Home screen (MAIN SCREEN): Select what you
want to view when swiping down the main home screen in the
Swivel Mode.
Multi App Shortcut: Set which apps to open on both screens in the
Swivel Mode.
Swipe down on the Home screen (SECOND SCREEN): Select what
you want to view when swiping down the second screen.
Screen swipe effect: You can select a screen effect which appears
when swiveling the phone.
App drawer icon: You can make the app cabinet icon visible on the
second screen.
Home screen lock: You can fix the arrangement of apps and widgets
on the Home screen.
Help: View the help for Swivel Home.
The Basics
45
Going to the Home screen
To go to the Home screen, swipe up Navigation bar on the bottom of
the screen.
Navigation bar
Swipe up to go to
the Home screen
NOTES • Gestures style is set for the navigation bar by default.
• To change to the Buttons only option for the navigation bar, tap Settings > Display
> Navigation bar, and then select Buttons only.
The Basics
46
Changing the style of the Navigation bar
You can change the style of the Navigation bar.
1. On the home screen, tap Settings > Display > Navigation bar.
2. Under STYLE, select Gestures or Buttons only to suit your preferences.
Gestures: To see recent apps, swipe up Navigation bar and hold.
Buttons only: / / are available. Tap to see recent apps.
Modifying the Home touch buttons
You can change the position of the buttons displayed on the Navigation bar.
1. On the home screen, tap Settings > Display > Navigation bar >
Buttons only.
2. Tap Button combination and select a desired option.
The Basics
47
Status Bar
The Status Bar appears at the top of every screen. It displays icons
indicating that you’ve received notifications (on the left) and icons indicating
the phone’s status (on the right), along with the current time.
Call icons
In call Missed call
Speakerphone on Microphone muted
Video call
Sound icons
Do not disturb - Priority only Do not disturb - Total silence
Vibrate mode Silent mode
Music playing Music paused
Network icons
Wi-Fi connected Wi-Fi with no Internet
Signal strength No signal
Roaming Network extender
No SIM card Unknown SIM card
Airplane mode GPS on
App update available App update successful
Downloading Uploading
Download successful Emergency Alert
The Basics
48
Connectivity icons
Syncing Mobile Hotspot on
USB connected USB debugging mode
Bluetooth connected Bluetooth on
Bluetooth headset battery full Bluetooth headset battery low
NFC on Headset connected
Headset with microphone
connected
Internal storage full
Email and Messaging icons
New Gmail message New message
New voicemail Message not sent
Calendar and Alarm icons
Alarm set Upcoming events
Battery icons
Full battery Fast Charging
Charging battery Wireless charging
Low battery Empty battery
Not charging
Other icons
More notifications Screenshot saved
Keyboard
The Basics
49
Notifications panel
You can open the notifications panel by dragging the status bar downward
on the main screen.
To open the quick access icons list, drag the notifications panel
downwards.
To rearrange, add, or remove icons, tap EDIT.
If you touch and hold an icon, the settings screen for the corresponding
function appears.
NOTE You can use the notifications panel even on the lock screen. Drag the notifications
panel while the screen is locked to quickly access the desired features.
The Basics
50
Switching the screen orientation
You can set the screen orientation to automatically switch according to the
device's physical orientation.
On the notification panel, tap Rotation from the quick access icon list.
You can also tap
Settings > Display and activate Auto-rotate screen.
Editing the Home screen
On the Home screen, touch and hold on an empty space, then select the
desired action from below.
To rearrange the Home screen canvases, touch and hold on a canvas,
then drag it to a desired location.
To add a widget to the Home screen, touch and hold on a blank area of
the Home screen, then select Widgets.
To change a wallpaper, theme or AOD option, touch and hold on a blank
area of the Home screen, then select Wallpaper & theme.
You can also tap
Settings > Wallpaper & theme, then select desired
options under Wallpaper, Theme, and AOD to apply to the device.
The Basics
51
To configure the Home screen settings, touch and hold on a blank area of
the Home screen, then select Home screen settings.
To change the app arrangement, touch and hold on a blank area of the
Home screen, then select Grid.
To change the default screen, touch and hold on a blank area of the
Home screen, move to desired screen, tap Default screen, then tap
the screen once more.
Default screen
Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over another app.
A new folder is created and the apps are added to the folder.
The Basics
52
Editing folders
On the Home screen, tap a folder and do one of the following actions.
To edit the folder name, tap the folder name.
To add apps, touch and hold an app, then drag it over the folder and
release it.
To remove an app from the folder, touch and hold the app and drag it to
outside the folder. If there is only one app remaining in the folder, the
folder is removed automatically.
You can also add or remove apps after tapping Add in the folder.
NOTE You cannot change the folder color while using downloaded theme.
EasyHome screen version
EasyHome is a more simplified version of the Home screen that you can
choose to use on your phone.
On the home screen, tap
Settings > Display > Basic Home > Select
Home > EasyHome.
The EasyHome Home screen has three panels.
Home with separate apps list
Home with separate apps list is another version of the Home screen that
you can use on your phone. This version places all of your installed and
downloaded apps in an Applications screen instead of on your Home
screen panels. The
Apps icon in the Quick Access Bar allows you to
access all of your apps and you can just copy shortcuts of the desired apps
to your Home screen.
On the home screen, tap Settings > Display > Basic Home > Select
Home > Home with separate apps list.
The Basics
53
Setting Your Lock Screen
Your device's screen turns off and locks itself if you press the Power/Lock
button. This also happens after the device is left idle for a specified period of
time. If you press the Power/Lock button when a screen lock is not set, the
Home screen appears immediately. To ensure security and prevent
unwanted access to your device, set a screen lock.
NOTE A screen lock prevents unnecessary touch input on the device screen and reduces
battery consumption. We recommend that you activate the screen lock while not
using the device.
Setting a Screen Lock
There are several screen lock options available.
1. On the home screen, tap Settings > Lock screen & security.
2. Tap Select screen lock and then select the desired method.
3. Customize the following settings.
None: Deactivate the screen lock function.
Swipe: Swipe on the screen to unlock the screen.
Pattern: Draw a pattern to unlock the screen.
PIN: Enter a numeric password to unlock the screen.
Password: Enter an alphanumeric password to unlock the screen.
Fingerprints: Unlock the screen by using your fingerprint.
The Basics
54
KnockON
You can turn the screen on or off by double-tapping the screen.
NOTES • This option is available only on the Home screen provided by LG. It may not
function properly on a custom launcher or on the Home screen installed by the
user.
• When tapping the screen, use your fingertip. Do not use a fingernail.
• To use the KnockON feature, make sure that the proximity/light sensor is not
blocked by a sticker or any other foreign substance.
Turning the screen on
Double-tap the middle of the screen.
Tapping the top or bottom of the screen may decrease the recognition
rate.
Turning the screen off
Double-tap on an empty space on the Home screen and Lock screen.
You can also double-tap an empty space on the status bar.
Disabling the KnockON feature
You can disable the KnockON feature by using the following method:
On the home screen, tap
Settings > Extensions > KnockON ON/
OFF to deactivate this feature.
The Basics
55
Memory card encryption
You can encrypt and protect data saved on the memory card. The encrypted
data in the memory card cannot be accessed from another device.
1. On the home screen, tap Settings > Lock screen & security >
Encryption & credentials > Encrypt SD card.
2. Read the on-screen overview of memory card encryption and then tap
CONTINUE to continue.
3. Select an option and tap ENCRYPT NOW.
New data encryption: Encrypt only data that is saved on the memory
card after encryption.
Full encryption: Encrypt all the data currently saved on the memory
card.
Exclude media files: Encrypt all files, except for media files such as
music, photos and videos.
NOTES • Once memory card encryption starts, some functions are not available.
• If the device is turned off while encryption is underway, the encryption process
will fail, and some data may be damaged. Therefore, be sure to check if the battery
level is sufficient before starting encryption.
• Encrypted files are accessible only from the device where the files were
encrypted.
• The encrypted memory card cannot be used on another device. To use the
encrypted memory card on another mobile device, format the card.
• You can activate memory card encryption even when no memory card is installed
into the device. Any memory card that is installed after encryption will
automatically be encrypted.
The Basics
56
Entering text
Using the Smart toolbar
You can use various keyboard input methods in one place. You can select
the desired input method from the top of the keyboard.
1. Select the desired keyboard input method from the Smart toolbar.
2. Tap More, then touch and drag each tool to reorganize as desired.
Smart toolbar
NOTES • Some supporting input methods may differ depending on the device you have.
• You can turn on or off the Smart tool feature from the keyboard settings.
Tap to add emojis.
Tap to add avatar stickers.
You can use the Tenor GIF keyboard. Tap Accept to use this
feature.
Tap to open Draw chat.
Tap to enter text by using voice.
Tap to access keyboard settings.
Tap to open the clip tray.
For more information, please see
Clip Tray
.
Tap to enter text by handwriting.
• It is required to download the input language data for handwriting. Tap
Download to download the input language data for handwriting.
The Basics
57
Tap to let the keyboard float, when you use the Multi-window
feature. You can also move the keyboard to the desired
location.
You can move the keyboard left or right to use it conveniently
with one hand.
You can adjust the size of the keyboard either bigger or
smaller, or you can move its location.
You can adjust transparency of the keyboard.
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without bothering
to alternate between the screen and a conventional keyboard. This allows
you to easily find and correct errors when typing.
Moving the cursor
With the Smart keyboard, you can move the cursor to the exact position
you want. When typing text, touch and hold on the space bar and then drag
left or right.
NOTE This option is available only on the QWERTY keyboard.
The Basics
58
Suggesting words
Smart keyboard automatically analyzes your usage patterns to suggest
frequently used words as you type. The longer you use your device, the
more precise the suggestions are.
Enter text, then tap a suggested word.
The selected word is automatically entered. You do not need to manually
type every letter of the word.
Copy and Paste
You can cut or copy text from an app, and then paste the text into the same
app. Or, you can run other apps and paste the text into them.
1. Touch and hold around the text you want to copy or cut.
2. Drag / to specify the area to copy or cut.
3. Select either Cut or Copy.
Cut or copied text is automatically added to the clipboard.
4. Touch and hold the text input window, then select Paste.
NOTE If there is no item that has been copied or cut, the PASTE option will not appear.
The Basics
59
Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip tray
and can be pasted to any space at any time.
1. On the Smart tool, tap Clip Tray.
You can also touch and hold the text input window, then select Clip Tray.
2. Select and paste an item from the clip tray.
A maximum of 20 items can be saved to the clip tray.
Tap Lock to lock saved items in order not to delete them, even
when the maximum quantity is exceeded. A maximum of ten items
can be locked. To delete locked items, unlock them first.
Tap Trash to delete the items saved to the clip tray.
NOTE The clip tray may not be supported by some downloaded apps.
Languages
You can set only one main language for your phone's operating software,
but you can set multiple secondary languages and switch as needed. In
addition, you can set multiple languages used for the on-screen keyboard.
To change the main language
On the home screen, tap Settings > System > Language &
keyboard > Language > Add language. Tap the language of your choice.
Touch and hold the language, then drag it to the top of the language list
to make it your phone's main language.
NOTE After adding additional secondary languages, drag any language to the top of the list
to set it as your main language.
To add additional languages for your keyboard
On the home screen, tap Settings > System > Language &
keyboard > Manage keyboards > LG Keyboard > Language &
keyboard layout, tap Select languages, then select all languages you
want to use on the keyboard.
The Basics
60
Capturing a Screenshot
Press and hold the Volume Down button and the Power/Lock button at
the same time for a second to capture a screenshot of the current screen.
To view the captured image, tap
Gallery > Screenshots album.
Using Screenshot to capture a screenshot
On the screen you want to capture, drag the Status Bar downward and tap
Screenshot (in the Quick settings). The image is captured and saved in
the Screenshots album in Gallery.
Screen recording
You can record the current screen played as it is shown.
1. Drag the Status Bar downward to open the entire notifications panel.
2. Tap Screen recording.
3. It will start recording in 3 seconds.
00
:
00
:
05
Stop recording
Select voice
recording
Select front
pop-up camera
Screen
recording time
The screen played on the product is recorded as it is shown on the
screen.
The recorded screen is saved in Gallery.
The Basics
61
Content sharing
Playing content from another device
You can play photos, videos or songs saved on your device from a TV.
1. Connect the TV and your device to the same Wi-Fi network.
2. While viewing or playing a content in the Gallery or Music app, tap
Play on other device or Options > Play on other device.
3. Select the TV you want to connect to.
NOTE Google Play services should be up to date in order to use Chromecast.
Viewing content from nearby devices
You can view content from various devices, such as a computer, NAS or
mobile device, by using the Gallery or Music app.
Connecting the devices
Connect both your device and a device that supports DLNA function to the
same wireless network.
NOTE Make sure that File sharing (DLNA) is activated on both devices.
Searching for nearby devices
You can view a list of DLNA devices on the same network by selecting the
Nearby devices menu in each app.
Use content from nearby devices as if you were using it on your device.
The Basics
62
Sending or receiving files
You can share files between your device and another LG device, or a tablet.
Sending files
From the Gallery or File Manager app, tap Options > Share or Share,
then select a device on the file sharing list.
If your device does not support the file sharing feature, tap
Settings >
Connected devices > File sharing > SmartShare Beam
ON/OFF.
NOTES • Make sure that your device is connected to the same wireless network as the file
transfer target device.
• Make sure that File sharing (DLNA) is activated on both devices.
63
Useful App
App Shortcuts
On the Home screen, touch and hold an app icon such as Call, Messaging,
Camera, Gallery and Settings to display a quick access menu. Use apps
more easily through App Shortcuts.
NOTE This feature is available only on some apps.
Useful App
64
AOD (always-on display)
You can view the date, time or signature when the main screen is turned
off.
Swipe the bottom of the AOD (always-on display) screen to access features
including Camera, Wi-Fi, sound settings, Bluetooth
®
, Flash, Music and
more.
1. On the home screen, tap Settings > Display > AOD (always-on
display).
2. Tap ON/OFF to enable the feature, then configure the followings as
desired.
Tap the desired option among Digital clock, Analog clock, Dual clock,
Signature, and Image, customize as desired, then tap Save.
To set the time period to turn off the Always-on display feature, tap
Show display and select the desired option.
Tap Quick tools & music player ON/OFF to swipe over the status
icons for Quick tools and the music player.
To enhance brightness for the Always-on display feature, tap Brighter
display
ON/OFF.
NOTES • The battery may drain faster when you use Always-on display. Turn this feature off
to save battery power.
• To deactivate Always-on display feature, tap Settings > Display > AOD
(always-on display), and then tap
.
Useful App
65
Audio recording features
HD Audio Recorder overview
The HD Audio Recorder feature allows you to configure the audio settings
manually so that you can record audio based on your environment.
Recording modes
You can record a high definition audio file by selecting and configuring the
desired audio mode to suit the recording environment.
On the home screen, tap
LG folder > HD Audio Recorder >
Menu.
Normal
You can record audio without extra settings.
ASMR
You can record ASMR sound.
Concert
You can record audio in a concert or other music event.
Custom
You can manually personalize the settings to record audio.
Useful App
66
Studio Mode
With Studio mode, you can play an audio file or music and record your voice
at the same time, create a chord by recording your voice multiple times, and
record your comments over the presenter’s or speaker’s original audio file.
1. On the home screen, tap LG folder > HD Audio Recorder >
Menu > Custom.
2. Tap Studio mode.
3. Select an audio file to use as background music.
4. Tap Record to record voice.
5. Tap Stop to save the recorded file.
NOTE Background music can only be played through earphones. Make sure to plug in
earphones before using this feature.
Calculator
Using your calculator
1. On the home screen, tap Google folder > Calculator.
2. Tap the number buttons and the function buttons ( , , or ) as
necessary. The result automatically appears as soon as sufficient
calculation information is entered.
To delete the last input, tap DEL. To clear the display, touch and
hold
DEL.
Useful App
67
Camera
You can use the Camera app to take and share pictures and videos. Your
phone has the integrated triple cameras that let you capture sharp pictures
and videos in various angles.
NOTE Be sure to clean the protective lens cover with a soft cloth before taking pictures. A
lens cover with smudges from fingers can cause blurry pictures with a "halo" effect.
Starting the camera
On the home screen, tap Camera.
TIP
With the backlight off, press the
Volume Down button twice to immediately
activate the Camera app (when enabled in the Settings app).
NOTES
• Before taking a photo or recording a video, wipe the camera lens with a soft cloth.
• Be careful not to stain the camera lens with your fingers or other foreign
substance.
• Images included in this user guide may be different from the actual device.
• Photos and videos can be viewed or edited from the Gallery app.
Changing the camera mode
You can select a camera mode that suits your environment to take a photo
or record a video easily and conveniently.
On the home screen, tap
Camera and select the desired mode.
Camera modes
Useful App
68
Taking a photo
You can take photos with the camera built in the device.
1. Tap Camera and focus on the subject.
You can touch the subject to focus on.
You may spread or pinch two fingers to zoom in or out.
Select a zoom from x0.5, x1.0, x2.0.
2. Tap Capture to take a photo.
You can also press the Volume Down or Volume Up key to take a photo.
The built-in front pop-up camera comes out automatically if you can
press
Swap.
The camera will turn off automatically if you do not use it for a while
after running the Camera app.
Settings – Displays the setting
options for the camera mode
selected. See
Customizing the
camera options
for details.
Choose screen ratio.
Gallery – Accesses your Gallery to
view your saved photos and
videos. Tap it to display the last
photo or video you captured.
Apply Auto scene optimizer.
Film Effect – Apply a film filter
effect.
Flash – Change the flash settings.
Tap it to toggle through the flash
modes.
Timer - Change the timer settings.
Tap it to toggle through the timer
options.
Swap camera – Switches
between front and rear cameras.
Capture – Takes a picture.
Select zoom.
Start Google Lens.
Current camera mode.
Useful App
69
NOTES • You can run the camera app by short-pressing the Power key twice. On the home
screen, tap
Settings > Extensions > Shortcuts and then tap Open Camera
under POWER to activate it.
• When the screen is turned off or locked, start the camera by pressing the Volume
Down key twice. On the home screen, tap
Settings > Extensions > Shortcuts
and then tap Open Camera
under VOLUME to activate it.
Customizing the camera options
You can customize a variety of camera options to suit your preferences.
Tap
Settings on the camera screen.
NOTE Available options vary depending on the selected camera (front or back camera) and
the selected camera mode.
Auto scene
optimizer
By recognizing the scene that is being recorded,
applies the optimal resolution setting automatically.
Composition
By recognizing the human figure when taking a
portrait, recommends the optimal composition.
Tips
Notifies the user when the subject’s eyes were
closed or the picture is blurry for an optimal result.
Photo size Allows you to choose the photo size and aspect ratio.
HDR
Obtain photos in vivid colors and get compensated
effects even when they are taken against the light.
These functions are provided by the high dynamic
range (HDR) technology equipped in the camera.
Ultra wide shot
distortion
correction
Corrects the screen distortion when taking ultra
wide-angle photos.
Save as HEIF
Saves storage space by compressing the image file
in HEIF format. Other devices may not support
image files in HEIF format.
Live photo Record the action before and after you take a photo.
Useful App
70
Shutter sound
You can turn on or off the camera shutter sound
while taking a photo.
Tracking focus
Enables the camera to remain focused on the
subject you touch on the screen, even if the subject
is moving. (Available when the Standard camera is in
use.)
Grid
Display guide grids so that you can take photos or
record videos based on the horizontal and vertical
reference lines.
Cheese shutter Take photos with voice commands.
Add watermark Displays a watermark on the photos.
Tag locations Save the image with GPS location data.
Storage
Select if you want to store the pictures and videos in
the Internal storage or SD card. (Available when a
memory card is inserted.)
Help Provides help information for each camera menu.
Additional options on the front camera
Selfie distortion
correction
Corrects distorted parts of the face.
Save as flipped Save as flipped images after taking selfies.
Selfie shot
Take a selfie by selecting its option between Gesture
shot and Auto shot.
Useful App
71
Using camera modes
Record Time-lapse videos
You can record Time-lapse videos optimized for the situation.
Videos can be recorded with optimal speed and steady motion by analyzing
various shooting environments. The time-lapse speed can be automatically
adjusted according to the shooting target and environment.
You can also select the time-lapse speed manually.
1. Tap Camera and select Time-lapse by swiping camera modes.
Set camera options
Set/Cancel flash setting
Night Time-lapse
Select zoom
Current photo mode
Record videos
Switch to front-facing/
rear-facing camera
Preview
Select the time-lapse speed
Select screen resolution
Turn On/Off steady cam
2. Tap Record to record a video.
You can change a zoom and time-lapse speed while recording.
If you tap the desired speed, the time-lapse speed is adjusted while
recording.
To pause the video recording, tap Pause. To resume the video
recording, tap
Record.
Useful App
72
While recording a video, you may spread or pinch two fingers to zoom
in or out.
While recording a video, you may tap the desired area to adjust the
brightness.
3. Tap Stop to stop recording.
The recorded video will be saved in Gallery.
NOTE Audio is not recorded during Time-lapse recording.
Recording a video
1. Tap Camera and select Video by swiping camera modes.
2. Tap Record to record a video.
Set/Cancel flash setting
Select zoom
Switch to front-facing/
rear-facing camera
Set camera options
Preview
Apply filter effect
Record videos
Select screen resolution
Turn On/Off steady cam
To take a photo while recording a video, tap Capture.
To pause the video recording, tap Pause. To resume the video
recording, tap
Record.
Useful App
73
While recording a video, you may spread or pinch two fingers to zoom
in or out.
While recording a video, you may tap the desired area to adjust the
brightness.
You can switch to and from the front camera and rear camera while
recording a video by pressing
Swap.
3. Tap Stop to end the video recording.
Taking portraits
You can take photos or videos that make the subject more distinct and
stand out by blurring the background.
1. Tap Camera and select Portrait by swiping camera modes.
Select a desired effect by swiping effect options for portrait.
2. Tap Capture to take a photo, or touch and hold Capture to record
a video.
To pause the video recording, tap Pause. To resume the video
recording, tap
Record.
Set timer setting
Select an effect
Set camera options
Set aperture value
Choose screen ratio
Useful App
74
3. Tap Stop to end the video recording.
NOTES • When you see the message “Portrait is available”, start taking a photo or
recording a video.
• The video option is only available on the rear camera.
• The Portrait feature may not work if the camera cannot recognize the subject.
• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.
• This feature is not available if the surroundings are too dark.
Using a sticker
You can add various stickers in photos or videos. Also, enjoy a dynamic
effect through moving 3D AR stickers.
1. Tap Camera and select Sticker by swiping camera modes.
2. Tap Capture to take a photo, or touch and hold Capture to record a
video.
To pause the video recording, tap Pause. To resume the video
recording, tap
Record.
3. Tap Stop to end recording.
Useful App
75
3D AR Sticker
Depth camera on the back of the device allows you to create realistic 3D
AR Effect by recognizing facial contours in greater detail.
1. Tap Camera and select Sticker by swiping camera modes.
2. Tap 3D AR Sticker.
3. Swipe the sticker list left or right to select an AR sticker to use.
The face detected by the camera is scanned in 3D.
4. Tap Capture to take a photo, or touch and hold Capture to record
a video.
The photo is taken with 3D AR Sticker applied.
NOTE The 3D scanning feature of Z-camera is available only for close-up portrait shooting.
Using additional camera modes
Tap Camera and select More by swiping camera modes.
Useful App
76
Night view
You can take vivid and clear night photos even in low light conditions by
using the Night view feature.
1. Tap Camera and select More by swiping camera modes.
2. Tap Night view.
Select a zoom from x0.5, x1.0, x2.0.
3. Tap Capture to take a photo.
To adjust the brightness of the photo, slide Night view left or right.
Adjust brightness
NOTE Hold the camera steady and firm while taking a photo.
Useful App
77
Panorama
You can create a panoramic photo by moving the camera in one direction to
photograph and stitch continuous shots of a wide view.
1. Tap Camera and select More by swiping camera modes.
2. Tap Panorama.
Select a zoom from x0.5, x1.0.
3. Tap Capture and then slowly move the camera in one direction.
Move the device by following the direction of the arrow in the
guideline.
4. Tap Stop to stop capturing the panoramic.
Set camera options
NOTE When moving the camera in one direction, make sure that the screen you shoot is
not out of the guide line.
Useful App
78
Manual Camera
You can create photos featuring professional touch by using a variety of
advanced features.
1. Tap Camera and select More by swiping camera modes.
2. Tap Manual Camera.
3. Customize the following camera settings.
Select a zoom from x0.5, x1.0, x2.0.
If you select Auto, the options are automatically adjusted according to
the shooting target and environment.
If the Focus peaking option is selected, the focused area is
highlighted in color. This feature is available only in Manual Focus (MF)
mode.
Set camera options
Set timer setting
Set flash setting
Adjust ISO speed
Displays various
Graphy options
Adjust shutter
speed
Reset the settings
Adjust white
balance
Adjust focus
Adjust brightness
Choose screen ratio
Apply filter effect
4. Tap Capture to take the photo.
Useful App
79
NOTES
• If you tap Graphy and select a Graphy effect, a list of recommended photos
with various settings will appear.
• Selecting the Graphy effects allows you to shoot using the white balance, shutter
speed, and ISO setting values applied to the recommended photo.
• The Graphy feature is available only in Manual Camera mode.
• You can see a variety of recommended photos if you download the Graphy app
from Google Play Store.
• You may be charged for data usage, depending on your pricing plan.
• Tap Settings, then tap Graphy photos ON/OFF to deactivate this feature.
Manual video
You can record a video by manually customizing various options. Adjust
values for the white balance, focus, brightness, ISO, shutter speed and more.
1. Tap Camera and select More by swiping camera modes.
2. Tap Manual Video.
Set camera options Set/Cancel flash setting
Apply filter effect
Reset the settings
Adjust white balance
Adjust audio balance.
Adjust shutter speed
Adjust ISO speed
Adjust focus
Adjust brightness
Select screen resolution
3. Manually adjust the camera settings, as necessary.
4. Tap Record to record a video.
Useful App
80
Steady recording
You can use the Steady recording feature to minimize motion blur while
recording a video.
1. Tap Camera, then tap Video.
2. Tap Settings > Steady recording.
NOTE See
Starting the camera
for details.
Slo-mo
You can create an entertaining video by changing the moving speeds of
subjects in your video.
1. Tap Camera and select More by swiping camera modes.
2. Tap Slo-mo.
3. Customize the following camera settings.
Select a zoom from x0.5, x1.0, x2.0.
4. Tap Part Slo-mo or All Slo-mo to select a duration of the slow
motion effect.
Part Slo-mo: Allows you to apply a slow motion effect to a specific
section of the video.
‾
Tap Slo-mo at the moment where you want the slow motion
effect to be applied. With a short-press, slow motion effect will be
applied for 0.5 second. With a long-press, slow motion effect will
be applied until you release your finger.
All Slo-mo: Allows you to apply a slow motion effect to the entire
video.
5. Tap Record to start recording.
To pause the video recording, tap Pause. To resume the video
recording, tap
Record.
6. If you want to finish shooting, tap Stop.
Useful App
81
YouTube Live
You can record a video and directly upload to YouTube.
1. On the home screen, tap Camera.
2. Select More by swiping camera modes, then tap YouTube.
NOTES • YouTube Live is available only when your device is connected to the Internet. If you
use mobile data, you may be charged for data usage, depending on your pricing
plan.
• To use this feature, you must meet the eligibility requirements. Contact YouTube
for the requirements.
Cine shot
You can record a moment and make a video with only a part of the scene in
motion.
While recording a video, hold the device steady. After recorded, rub the
area in the video you want in motion. The selected area starts moving and
the rest of the video remains still.
1. On the home screen, tap Camera, then tap More > Cine shot.
2. Tap Record to record a 3 second video.
Hold the device steady while recording the video.
3. Tap Edit and rub the area you want in motion with the cine shot effect.
Play forward and
backward repeatedly.
Undo
Erase the selected area.
Select the area to
move.
Play forward
repeatedly.
Redo
Useful App
82
Tap Erase to erase the selected area.
Tap Loops forward to play the selected area in motion forward
repeatedly.
Tap Loops back and forth to play the selected area in motion
forward and backward repeatedly.
4. Tap SAVE.
The selected area will be in motion.
360 Panorama
You can create a 360° panorama photo by moving the camera in one
direction.
1. Tap Camera and select More by swiping camera modes.
2. Tap 360 Panorama.
3. Tap Capture and then slowly move the camera in one direction.
Move the device by following the direction of the arrow in the
guideline.
Tap Stop to stop capturing the 360° panorama.
A 360 panorama photo is automatically saved in Gallery.
While viewing the photo, tap 360 Panorama and drag the screen
in any direction to view a 360 panorama photo from various angles.
Useful App
83
AR Stickers
You can make images or videos come alive with Playmoji, characters that
react to you and to each other. Add stickers that animate around you and
fun captions that put words where the action is.
1. On the home screen, tap Camera.
2. Select More by swiping camera modes, then tap AR Stickers.
Useful camera features
Taking a photo with the AI feature
When taking a photo or video, the AI feature recognizes a subject and
applies the optimum effect to the photo or video.
1. When taking a photo or video with the Camera app, the AI feature built
in the app automatically works. If the shooting target is changed, select
the AI feature icon on the camera’s shooting screen to activate the AI
feature again.
2. When the subject to be shot is recognized, the optimum effect for the
scene is applied.
Tap the AI feature icon to select a different effect.
It automatically recognizes various types of scenes including portraits,
pets, food, sunrise, sunset, landscapes, cities, flowers, babies, sky,
beaches, etc.
Useful App
84
Auto-Exposure/Auto-Focus lock
You can fix the current exposure level and focus position by touching and
holding the screen. To turn off the feature, tap a blank area on the screen.
Auto-Exposure/
Auto-Focus lock
NOTE This feature is available only in specific modes.
Zoom in or out
You may spread or pinch two fingers to zoom in or out when you take
photos or videos.
NOTES • Zoom in/out function is not available in the selfie mode (front camera).
• This function is not supported in a number of modes.
Useful App
85
Burst Shot
You can take consecutive photos and view them as moving pictures in the
Gallery.
1. Tap Camera and select Photo.
2. Touch and slide Capture to the left or right.
Multiple, consecutive photos (up to 100 photos) are taken while you
are holding down.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front camera.
In three seconds, a photo is taken.
NOTES
• To use this feature, switch to the front camera mode, then tap Settings >
Selfie shot > Gesture shot.
• Make sure that your palm and fist are within the reference line so that the camera
can detect them.
• This feature may not be available while using some of the camera features.
Useful App
86
Auto shot
You can use the face detection feature to take selfies easily and
conveniently. You can set the device so that, when you look at the screen,
the front camera detects your face and takes a selfie automatically.
The white colored guide frame appears when the front camera detects
your face. If the subject within the guide frame stops moving, the guide
frame color turns yellow, then the camera takes a photo.
NOTE
Tap
Settings > Selfie shot > Auto shot to enable the Auto shot feature.
Interval shot
You can take selfies at an interval.
While using the front camera with Gesture shot enabled, you can show
your palm to the camera, then clench your fist twice quickly.
Four photos are taken at regular intervals after a timer delay of three
seconds.
Save as flipped
Before taking a photo with the front camera, tap Settings > Save as
flipped.
The image is flipped horizontally.
NOTE When using the front camera, you can change selfie shot settings in the camera
options. See
Customizing the camera options
for details.
Useful App
87
Clock
You use the Clock app to access the Alarm, World clock, Timer, and
Stopwatch functions. Access these functions by tapping the tabs across
the top of the screen or swiping horizontally across the screen.
Alarm
1. On the home screen, tap LG folder > Clock > Alarm > Add.
2. Set an alarm by tapping the hour or minutes and selecting the desired
time on the clock graphic. Tap Keypad to set the time using a keypad
instead of the clock graphic. Tap AM or PM as necessary.
3. Set days, Alarm sound and volume, Alarm with vibration, Snooze
duration, Animated weather, Alarm note, and Puzzle lock.
4. Tap SAVE.
NOTE
To access (and change) the alarm settings from the alarm list screen, tap the
Options then tap Settings.
World clock
The World clock allows you to set up a list of cities to easily check current
times in other time zones with a quick glance.
1. On the home screen, tap LG folder > Clock > World clock.
2. Tap New City, search through the available cities, then tap the desired
one.
NOTE A network connection is necessary to search for cities.
Useful App
88
Timer
The Timer can alert you with an audible signal when a set amount of time
has passed.
1. On the home screen, tap LG folder > Clock > Timer.
2. Set the desired time on the timer.
3. Tap Start to start the timer.
Tap Pause to pause the timer.
4. Tap Stop to stop the timer.
Stopwatch
The Stopwatch allows you to use your device as a stopwatch.
1. On the home screen, tap LG folder > Clock > Stopwatch.
2. Tap Start to initiate the stopwatch.
Tap Lap to record lap times.
3. Tap Pause to suspend the stopwatch.
To resume the stopwatch, tap Resume.
To clear all the records and reset the stopwatch, tap Reset.
Useful App
89
Contacts
The Contacts app allows you to store names, phone numbers, and other
information in your phone’s memory. Entries are listed alphabetically. You
can scroll through the list or select the Groups tab.
Use the Contacts app to add, view, and communicate with your friends,
acquaintances, and associates.
To open your Contacts app
On the home screen, tap LG folder > Contacts.
NOTE You can also tap the Contacts tab from the Phone app.
If you don't have any contacts in your Google Account or on your SIM card,
hints will be displayed to help you start adding contacts to your phone.
Contacts list
When you open the Contacts app, your contacts list is displayed. The
alphabet is displayed vertically along the right side of the screen. You can
drag along it or tap the desired letter.
To search for a contact
1. On the home screen, tap LG folder > Contacts.
2. Tap the Search contacts box and enter the contact name. Matches are
displayed as you begin to type.
Searching your online contacts simultaneously
You can search for your contacts simultaneously from all of your online
accounts.
To set your phone to search simultaneously,
1. On the home screen, tap LG folder > Contacts.
2. Tap Options > Contacts settings > Online search.
Useful App
90
To open your groups list
Open the Contacts app and tap Groups.
Groups displays your contacts by category (at the top of the screen) and
your accounts (at the bottom of the screen).
NOTE
Tap
Options from the Groups to access Delete, Share, Default screen, Contacts
settings, and Help.
To view details about a contact
1. On the home screen, tap LG folder > Contacts.
2. Tap the contact whose details you want to view.
3. The information you entered for the contact is displayed. The following
options are available (depending on the types of information saved).
Dial places a call to the number.
Message starts a message.
Options accesses the following menu options: Share, Forward,
Merge, Back up and All calls to voicemail.
Useful App
91
To add a new contact
1. On the home screen, tap LG folder > Contacts.
2. Tap New contact.
3. Tap the Accounts field to select an account in which you want to save
the contact, if necessary.
NOTE To change the account later, edit the entry, tap the account, then tap the desired
account.
4. Enter the contact’s name.
5. Tap a desired category, such as phone number or email address, to enter
details about the contact.
Tap More to add additional fields.
6. Personalize the contact entry.
Set the group this contact belongs in.
Set a ringtone to identify calls from this contact.
Set a message alert sound to identify notifications from this contact.
Tap Image to select a picture to identify the contact.
7. When you’re finished, tap Save.
Setting Speed Dials
Designating multiple speed dials
1. On the home screen, tap LG folder > Contacts, and then tap
Options.
2. Tap Speed dial.
3. Tap the speed dial number to assign, then tap the Contact entry for it.
4. Repeat selecting a speed dial number and the desired Contact entry as
necessary.
Useful App
92
Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
The Gallery app contains Photos, Albums, Memories, and Play.
Useful App
93
Viewing photos
You can view the photos saved in Gallery.
1. Tap Gallery and select a desired folder.
2. Tap a desired photo.
Access additional
options.
Open Google Lens.
Preview gallery
Delete images
Share images
Back to the
previous screen.
Add to or remove from
your favorites.
Edit images
NOTE The menu appears when the screen is lightly touched. Touching the screen once
again makes the menu disappear.
Useful App
94
Playing a video
You can view the videos saved in Gallery.
Access additional
options.
Preview gallery
Delete images
Share images
Back to the
previous screen.
Pause or play the
video.
Add to or remove from
your favorites.
Edit images
NOTES • To adjust the sound volume, drag the right side of the video screen up or down.
• To adjust the screen brightness, drag the left side of the screen up or down.
• Dragging the screen to the left on the video play screen allows you to rewind
(REW) and dragging to the right allows you to fast forward (FF).
Useful App
95
Game launcher
You can use Game launcher to view the entire list of installed games, or set
the device to mute or prevent any notifications while playing games.
1. On the home screen, tap Game Launcher.
2. Select the desired option.
LG Health
LG Health overview
You can set the goal of daily exercise and check the amount of physical
exercise to monitor your health and fitness information.
NOTES • This device and related software are not intended for use in the diagnosis of
disease or other conditions, or in the cure, mitigation, treatment or prevention of
disease. Consult a doctor before starting an exercise program.
• LG Health may vary or may not be available, depending on the country and the
mobile service provider. LG Health functions that are available and apps that can
be added to LG Health may vary, depending on the country. This is due to differing
laws and regulations.
Getting started with LG Health
You can configure LG Health when launching the app for the first time or
after resetting it.
1. On the home screen, tap LG folder > LG Health.
2. Follow the on-screen instructions to complete the setup.
Useful App
96
Using LG Health
You can easily manage the details of physical exercise and health
information on LG Health.
1. On the home screen, tap LG folder > LG Health.
2. The following options are available:
: View your exercise logs.
: Record the route and amount of your physical exercise for each type
of exercises performed.
: Set your daily exercise goals including calories and number of steps,
and customize LG Health settings.
Useful App
97
Messaging
You can create and send messages to your contacts using the Messaging app.
To open the Messaging app
On the home screen, tap LG folder > Messaging.
Using the Messaging app
To use the Messaging features, you must set it as the default messaging
app.
NOTE You can view your messages in the Messaging app without setting it as your default
app, but you can't create a message.
Tap New message to start a new text or multimedia message.
Tap an existing message thread to open it.
Tap Options to access Settings and Help.
NOTE Pinch in (or spread apart) on your list of messages to resize it for easier viewing or
navigation.
To delete a message thread from the Messaging window
1. Touch and hold the message thread.
2. Tap Delete in the bottom of the right corner.
3. Tap Delete to confirm you want to delete the message thread.
To send a text message
1. Open the Messaging app (set it as your default, if necessary), then tap
New message.
2. Enter the recipient(s) in the To box.
Tap Contacts, select one or more entries from your Contacts, then
tap DONE.
Enter a name (or a partial number), then tap a suggestion displayed
from your Contacts.
Useful App
98
Enter a number manually for phone numbers not in your Contacts.
Tap the message box, then enter your message.
Contacts Icon
Tap here to enter the
recipient(s) by selecting
from your Contacts.
To Box
Tap here to enter the
recipient(s) manually.
Message Box
Tap here to enter your
message.
Attachment Icon
Tap here to add an
attachment to your
message.
If you go back to the previous screen while composing a message, it is
automatically saved as a draft. Tap the message thread to resume
composing it.
3. Tap Options > Add subject to add a message subject.
The subject text appears above the body text in bold letters.
4. Tap Attach to open a dialog box where you can choose the type of
media file to attach to the message.
NOTE
To delete an attachment, simply tap
Delete on the attached file.
5. Tap Send to send the message.
Your sent and received messages appear in the same window, creating a
message thread with that contact.
Useful App
99
Music
Your phone has a music player that lets you play all of your favorite tracks. To
access the Music player, tap
LG folder > Music.
Play in random order.
Adjust the sound volume.
Tap to play from the
beginning of the current
file/ Double-tap to play the
previous file/ Touch and
hold to rewind.
Back to the previous screen.
Turn on Flash Light.
Access additional options.
Set sound effects.
Pause or play.
Tap to play the next file/
Touch and hold to
fast-forward.
Select a repeat mode.
Switch to the playlist.
Add to or remove from your
favorites.
Playing a song
1. On the home screen, tap LG folder > Music.
2. Select a category.
3. Tap the song you want to play.
NOTES • Some file formats may not be supported, depending on the installed software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners or copyright laws.
You may have to obtain legal permission before copying a music file. To download
or copy a music file, first check the copyright law for the relevant country.
• This model supports Hi-Fi audio playback. Hi-Fi audio files display the Hi-Fi icon.
Useful App
100
Exiting the Music player
To exit the Music player, swipe the Status Bar downward, then tap Close
in the upper-right corner of the Music notification.
NOTE When you select Caller ringtones, tap a desired contact to set it.
Phone
To open the Phone app
On the home screen, tap Phone.
Call
Tap here to dial the number that
you entered manually.
Touch and hold
to enter
the plus ( + ) symbol to dial
an international number.
Voicemail
Tap here to access your
voicemail feature.
Voice Dialer
Tap here to dial by saying the
number.
Making a call by dialing
1. On the home screen, tap Phone > Dial.
2. Use the dialpad to enter the number you want to call.
3. Tap Call (on the dialpad) to dial the number that you entered.
Useful App
101
Ending a call
Simply tap End on the Call screen to end the call.
If you accessed other device functions while the call was in progress, there
are several ways to return to the Call screen to end the call.
Tap the Ongoing call portal.
On the home screen, tap Phone.
Drag the Status Bar down, then tap End in the Current call
notification.
NOTE
You can also press
Power/Lock button to end the call if you activated this feature in
the Call settings (tap
Options > Call settings > Answer and end calls > enable
the End call with the Power key switch).
Answering or Rejecting Calls
When you receive a phone call, the Incoming call screen opens with the
caller ID and any additional information about the caller that you’ve saved in
the contact's entry. All incoming calls are recorded in the Recent tab.
To answer a call
Drag Answer in any direction to answer the call.
To ignore a call and divert it to Voicemail
Drag Ignore in any direction to ignore the call.
NOTE To silence the incoming call ringer, press either of the Volume buttons.
To ignore a call and send a text message
To display the Ignore with message option on the Incoming call screen,
enable it in the Phone app's Call settings menu.
1. On the home screen, tap Phone > Options > Call settings.
2. Tap Call blocking & Ignore with message > Allow ignore with message
switch to toggle it On (green).
TIP Tap Allow ignore with message to manage your text message choices.
NOTE This feature can only be used to send a message to another mobile phone. It's not
applicable to incoming landline calls.
Useful App
102
Checking an incoming call while using an app
When a call comes in while using an app, a pop-up notification can be
displayed at the top of the screen. You can receive the call, reject the call, or
send message from the pop-up screen.
NOTE
On the home screen, tap
Phone > Options > Call settings > Additional
settings > Incoming voice call pop-up
ON/OFF.
During a Call
One-way Camera
Tap here to share your camera.
Keypad
Tap here to display the keypad.
Bluetooth
Tap here to switch between
using a Bluetooth device and
the phone.
Mute
Tap here to mute the
microphone during a call.
Camera
Tap here to switch to a video
call.
Speaker
Tap here to turn the
speakerphone on or off.
End
End a call.
Add Call
Tap here to add a call to the
current conversation.
Settings
Tap here to access additional
in-call options
NOTE
Tap Options on the Call screen to access Contacts.
Recent Tab
The Recent tab records all of the calls you’ve dialed, received, missed, or
ignored. It offers a convenient way to redial a number, return a call, or add a
number to your Contacts.
Opening the Recent tab
On the home screen, tap Phone > Recent.
The Recent tab lists your calls chronologically by phone number and call
type. The number in parenthesis indicates the number of calls recorded
for that phone number and type.
Useful App
103
Speed Dial
Making a call using Speed Dial
1. On the home screen, tap Phone.
2. Touch and hold the Speed dial number.
LG Pay
LG Pay overview
You can make a payment by touching the card reader with a mobile phone
that supports LG Pay.
You can use the LG Pay service by adding multiple credit, debit,
membership, gift cards, etc. to LG Pay.
NOTES • The LG Pay app is not pre-loaded on this device. First, download it from Play Store.
• The information provided in this manual may differ depending on the software
version, app updates, and the service policy of the card company.
• For more information about how to use LG Pay, please visit the LG Pay website
(https://www.lg.com/us/lg-pay).
• The use of LG Pay may be restricted or impossible depending on the country,
service provider, card company, and store.
• To use LG Pay, you must have a USIM card with the same name as your payment
card.
• If you change the device, add your LG account into your new device to synchronize
your membership and gift card information previously used. Please note that
previously registered payment cards must be re-registered for security purposes.
• LG Pay requires an active internet connection. You can use a mobile data or WI-FI
connection.
• Depending on your network connection, payments may not be made.
• Depending on the type of card reader, LG Pay may not be supported.
• If you use a metal case or have metal objects between the device and the case,
the recognition rate may be lowered.
Useful App
104
Running LG Pay
1. Tap LG Pay to run the LG Pay app.
2. Tap START.
NOTES • Please accept the permissions, and the terms and conditions required to use the
LG Pay app.
• LG Pay is only available for LG products and cannot be downloaded from Play
Store on third party devices.
Joining LG Pay
To use LG Pay, sign up for an LG account.
Follow the instructions on the screen and complete the required fields.
Setting your LG Pay app password
Set a password to secure the LG Pay app.
Enter six digits for your password, then enter it again to confirm.
Registering your fingerprint
By registering your fingerprint, you can easily pay by fingerprint without
entering a payment password.
After agreeing to use your fingerprint, follow the instructions on the screen
to register your fingerprint.
NOTES • Repeat the action by moving the position little by little with the same finger until
the fingerprint is registered.
• Follow the instructions on the screen to register your fingerprint. If you already
have a fingerprint registered, this step is not necessary.
• You can select whether to use fingerprint in Options > Settings in the LG Pay
app. If you turn off the fingerprint option, you can pay using your payment
password.
Adding a payment card
1. Tap Add on the top of the LG Pay app main screen.
2. Make sure the numbered side of the card is in line with the guidelines on
the screen.
Check that your card number and expiration date are correct.
Useful App
105
If the card’s information is recognized, the card information is
automatically entered.
If your card isn’t recognized correctly, tap ENTER MANUALLY to enter
your card information.
3. Enter the security code (CVC) on the back of the card and tap Next.
4. Enter the “User Information (Name / Address)”.
5. Agree to the credit card company’s terms and conditions.
6. Tap Done to finish adding your payment card.
To register additionally, click Add additional card.
Paying with LG PayQuick
This feature allows you to make payments quickly and easily using your
phone.
1. Run LG PayQuick by swiping left or right from any side of the screen.
OR
NOTES • The LG PayQuick cue appears on the side of the screen when a card is added to LG
Pay.
• Touch and hold the LG PayQuick cue to change the direction of swiping.
• To enable/disable the option, open LG Pay and tap Options > Settings > LG
PayQuick > Show LG PayQuick cue.
2. Select a card to use by swiping the cards left or right.
3. Authenticate by using your registered fingerprints or entering the
password for each card.
Useful App
106
4. Make a payment by touching the LG Pay antenna area of the product on
a card reader within 50 seconds.
LG Pay antenna area
NOTES
• To change the LG PayQuick settings, tap Options > Settings > LG PayQuick in
the LG Pay app.
• If the navigation bar is set to Buttons only, swipe up from the bottom center of
the screen to run LG PayQuick.
• If the battery level is 5% or less, LG PayQuick will not run.
Setting LG Pay
Tap Options > Settings on the top of the LG Pay app main screen to
change various settings such as configuration for the LG PayQuick screen,
notifications, settings for fingerprint, changing PIN, editing my info, etc.
Canceling the LG Pay service
Canceling LG Pay will delete all data stored on the LG Pay app and server.
1. Tap Options > Settings > About LG Pay on the top of the main screen.
2. Tap Terminate service.
Useful App
107
QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety of options on this advanced
notepad feature, such as image edits and screenshots, which are not
supported by the conventional notepad.
This device supports the Active Pen AES2.0 (Active Electrostatic).
Creating a note
1. On the home screen, tap LG folder > QuickMemo+.
2. Tap Add to create a note.
: Undo the previous edit.
: Redo the recently deleted edits.
: Enter a note by using the keypad.
: Save your favorite pen types.
: Write notes by hand.
: Erase handwritten notes.
: Change into the calligraphy font as you write by hand.
: Access additional options.
NOTE
Tap
Lock to lock the navigation bar while making a note.
3. Tap Done to save the note.
Useful App
108
Writing notes on a screenshot
1. While viewing the screen you want to capture, drag the status bar
downwards and then tap Screenshot.
The screen is captured and displayed as a thumbnail on the right
bottom of the screen.
2. To write notes on the screen, tap Edit.
3. Write notes using the tools.
:Zoom in or out, or adjust the area to capture.
: Write notes by hand.
: Erase handwritten notes.
: Undo the previous edit.
: Redo the recently deleted edits.
: Crop the screen as you desire.
4. Tap Save to save the notes.
Saved notes can be viewed in Gallery.
Useful App
109
Additional features after capturing a screenshot
Tap to record the screen.
Tap to capture entire
screen by using the scroll
capture feature.
Tap to delete the captured
screen shot.
Tap to write notes on the
captured screen.
Tap to share the captured
screen shot.
NOTES • You can capture the entire screen by using the scroll capture feature.
• While using an app such as Messaging and Chrome, drag the notifications panel
downwards and then tap
Screenshot. Then, tap Expanded capture to
capture the entire screen you are currently viewing as a single file.
• This feature is available only on some apps that support the scroll capture feature.
• Pinch two fingers or spread your fingers apart to change the memo layout.
Useful App
110
Voicemail
The Voicemail app allows the management of voicemail directly from the
phone rather than accessing voicemail via traditional methods.
Voicemail can display a list of your messages allowing you to choose which
message(s) to listen to or delete, without having to dial into your mailbox
and listen to voice instructions or prior messages.
Using Voicemail
1. On the home screen, tap Voicemail.
NOTE Listening to voicemail and setting up your voicemail service depend on the
subscription status for the Visual Voicemail service. If you have subscribed to the
Visual Voicemail service, when you tap
Voicemail on the dialpad, the Visual
Voicemail app will be launched.
2. The first time you access the Voicemail app, you'll have to subscribe to
the Visual Voicemail service to be able to use it.
3. After subscribing to the Visual Voicemail service, you'll be prompted to
enter the password. To change the password, call voicemail (dial *86).
4. After entering the password, your voicemail entries will be displayed in
your Inbox.
While viewing the voicemail list, tap
Options to access the following
options: Search, Save, Set as heard, Sort by, Saved Voicemail, Refresh,
and Settings.
5. Tap a voicemail entry to listen to it.
Useful App
111
Google Apps
To use Google apps, a Google Account needs to be registered in your
device first. The Google Account registration window appears automatically
when you use a Google app for the first time (if you didn't register your
account when you initially set up your device). If you do not have a Google
Account, create one from your device. For details on how to use an app,
refer to the Help text in the app.
Google
Use Google to search for web pages, images, news and more by entering
or speaking keywords.
Gmail
Register your Google email account in your device to check or send email.
Maps
Find your location or the location of a specific place on a map. View
geographical, traffic, or transit information. Get directions to destinations.
YouTube
Search for and play videos. Upload videos on YouTube to share them with
people around the world.
Drive
Upload, save, open, share, and organize files from your device. Files
accessible from apps can be accessed from anywhere, including online and
offline environments.
YT Music
A new music streaming service from YouTube.
Play Movies & TV
Use your Google Account to rent or purchase movies. Purchased contents
can be played anywhere.
Useful App
112
Duo
Make a video call with your family, friends and anyone else who uses the
app.
Photos
View or share photos or albums saved on your device. Edit or enhance your
photos.
Docs
Docs is a collaborative, word-processing tool that enhances productivity.
Use Docs to create, edit and work together in real-time.
Sheets
Sheets is a collaborative spreadsheet processing tool that enhances
productivity. Use Sheets to import, organize and analyze information
together in real-time.
Slides
Google Slides is a collaborative presentation creation tool that enhances
productivity. Use Slides to organize information, present results, and make
decisions together in real-time.
Calendar
You can use the calendar to manage events and tasks.
Files
Helps you free up space on your device, browser files and share files
offline.
113
Settings
Settings
The Settings app allows you to customize and personalize your phone by
setting how its screens look, how it notifies you, how it reacts, and a lot
more.
NOTE Settings that are specific to an app are accessed through its own Settings menu within
the app. For example, the Chrome app has settings specific to your Internet access.
To open the Settings app
On the home screen, tap Settings.
TIP
The upper-right corner of the Notifications panel also has a
Settings icon that you can
tap to open the Settings app.
Network & internet
The Network & internet category allows you to configure and manage your
device’s wireless radio communications.
Airplane mode
Tap its switch to toggle it ON or OFF. On disables all wireless
connections.
Wi-Fi
With Wi-Fi, you can use high-speed Internet access within the coverage of
the wireless access point (AP). Enjoy wireless Internet using Wi-Fi, without
extra charges.
Connecting to Wi-Fi networks
To use Wi-Fi on your phone, you need to access a wireless access point or
‘hotspot’. Some access points are open and you can simply connect to them.
Others are hidden or use security features. You must configure your phone to
be able to connect to them. Turn off Wi-Fi when you’re not using it to extend
the life of your battery.
Settings
114
Turning Wi-Fi on and connecting to a Wi-Fi network
1. On the home screen, tap Settings > Network & internet >
Wi-Fi.
2. Tap Wi-Fi ON/OFF to turn Wi-Fi on and start scanning for available
Wi-Fi networks.
3. Tap to see a list of active and in-range Wi-Fi networks.
Secured networks are indicated by a lock icon.
4. Tap a network to connect to it.
If the network is secured, you're prompted to enter a password or
other credentials. (Ask your network administrator for details.)
5. The Status Bar displays icons that indicate your Wi-Fi status.
Wi-Fi network settings
Allows you to set up many of your device’s Wi-Fi services.
Options Accesses the Wi-Fi options menu.
Add Wi-Fi Allows you to manually add a Wi-Fi network by entering its name
(SSID), security, and password.
Saved Wi-Fi Displays your saved Wi-Fi networks allowing you to manage
them.
Advanced Wi-Fi Provides additional specific Wi-Fi connection settings.
NOTIFICATIONS
Wi-Fi notification Enable this option to be notified when Wi-Fi networks
are available nearby.
USEFUL SETTINGS
Avoid bad Wi-Fi connections Enable this option to use the mobile
network whenever the Wi-Fi network you’re connected to doesn’t have
an Internet connection. (Data usage may apply.)
Hotspot 2.0 Enable this option to connect to Wi-Fi that supports Hotspot
2.0 automatically.
Settings
115
CONNECTION
Wi-Fi Direct Allows you to connect with Wi-Fi devices without any
access point.
PERSONAL
Install certificates Allows you to install certificates from storage.
INFORMATION
MAC address Displays your phone’s MAC address (which may need to
be entered in the router to connect to some wireless networks with
MAC filters).
IP address Displays your phone’s IP address.
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi Direct to
share data directly with them. You do not need an access point. You can
connect with more than two devices by using Wi-Fi Direct.
1. On the settings screen, tap Wi-Fi > Options > Advanced Wi-Fi >
Wi-Fi Direct.
Nearby devices that support Wi-Fi Direct automatically appear.
2. Select a device.
Connection occurs when the device accepts the connection request.
Tethering & Mobile Hotspot
You can set the device as a wireless router so that other devices can
connect to the Internet by using your device's mobile data.
Mobile Hotspot
1. On the settings screen, tap Network & internet > Tethering & Mobile
Hotspot > Mobile Hotspot and then tap the switch to toggle it
ON or OFF.
2. Tap Set up Mobile Hotspot, and enter the Wi-Fi name (SSID) and
password.
Settings
116
3. Turn on Wi-Fi on the other device, and select the name of the device
network on the Wi-Fi list.
4. Enter your device’s Mobile hotspot password on the target device.
NOTES • This option uses mobile data and may incur data usage fees, depending on
your pricing plan. Consult with your service provider for more information.
• More information is available at this web site: http://www.android.com/
tether#wifi
Set up Mobile Hotspot Allows you to enter the SSID and security
information for your mobile hotspot.
Manage connections Allows you to control which devices are allowed to
use your device as a hotspot.
Timeout Allows you to set when to turn off your hotspot.
Wi-Fi Sharing When you activate this feature with the device connected
via Wi-Fi, the shared devices are connected to the network by using the
device’s Wi-Fi. If this feature is deactivated, the mobile data features is used
for network connection.
CONNECTED DEVICES
Displays all connected devices.
NOTE
Tap
Options to access mobile hotspot tips and help.
USB tethering Enable this option to allow you to connect via USB. This
option is gray when not connected via USB.
Bluetooth tethering Enable this option to share the phone’s Internet
connection with other Bluetooth devices.
Help Displays help information regarding connecting other devices to your
phone’s Internet connection.
Data usage
Mobile data Enable this option to allow connection to the mobile network.
This switch allows you to manage your mobile data usage (e.g., disconnect
from the mobile network to stop using mobile data and exclusively use a
Wi-Fi network connection for data instead).
Settings
117
Limit mobile data usage Enable this option so you can set the amount of
data that can be used during your cycle date. When that amount is reached,
your mobile data network connection will be disabled.
Alert me about data usage Enable this option so you can set the amount of
data usage that will trigger an alert.
Cycle date The date displayed is your current data usage cycle. Tap it to
change it.
Graph Displays a visual of your data usage. Limit lines are displayed if the
data usage switches are enabled.
Apps list All of the apps that use data are listed.
Options Accesses the Data usage options menu.
Display in MB/GB Changes the data usage units.
Data Saver Allows you to enable the Data saver option which restricts the
data that runs in the background. You can set individual apps to have
unrestricted data access when Data saver is enabled.
Show Wi-Fi usage Checkmark this option to display a Wi-Fi tab (in addition
to the Mobile tab) to view your Wi-Fi data usage.
Metered Wi-Fi networks Allows you to select Wi-Fi networks to restrict apps
that run in the background and be notified when downloading large files.
Mobile networks Allows you to set various mobile network settings.
Settings
118
Advanced Calling
You can make High-Definition Voice and Video Calls, and surf the web while
talking on the phone when you add Advanced Calling to your line. Visit
verizonwireless.com/AdvancedCalling to learn how.
Mobile networks
Allows you to set various mobile network settings.
Data roaming Allows you to set when to allow data roaming.
System select Allows you to set your preferred network mode, as well as
network submodes and operators.
Network type and strength Displays the current network type and the
signal strength.
Access Point Names Allows you to set up APNs for data service.
Roaming state Displays your current roaming state.
VPN
Allows you to set up VPNs (Virtual Private Networks). Choose Basic VPN or
LG VPN.
NOTE
Tap
Options from the LG VPN screen to access Log, Settings, Import certificates,
Delete all, and About.
Wireless Emergency Alerts
Allows you to view emergency alerts and customize your emergency alert
settings.
Private DNS
Allows you to use private DNS mode.
Settings
119
Connected devices
Bluetooth
You can connect your device to nearby devices that support Bluetooth to
exchange data with them. Connect your device to a Bluetooth headset and
a keyboard. This makes it easier to control the device.
Pairing with another device
You must pair your phone with a Bluetooth device before you connect to it.
1. On the home screen, tap Settings > Connected devices >
Bluetooth.
2. Tap Bluetooth ON/OFF to turn Bluetooth on and search for the
devices within your phone's range.
Available devices appear automatically.
To refresh the device list, tap .
NOTE Only devices set as visible are displayed on the list.
3. Choose the device you want to pair with from the list.
4. Follow the on-screen instructions to perform authentication.
NOTE This step is skipped for previously accessed devices.
Once pairing is successful, your phone will connect to the device.
Sending data via Bluetooth
1. Open the item you want to send, then tap Share.
OR
Touch and hold the item you want to send, then select Share.
OR
Open the item you want to send, then tap Options > Share.
2. Tap Bluetooth to share via Bluetooth.
NOTE The method for selecting an option may vary by data type.
3. Search for and pair with a Bluetooth-enabled device.
Settings
120
Receiving data via Bluetooth
1. On the home screen, tap Settings > Connected devices >
Bluetooth.
2. Tap Bluetooth ON/OFF to turn Bluetooth on
3. Tap ACCEPT when you receive a data request.
Screen sharing
Allows you to project your phone’s content on a compatible TV.
Tap
to toggle it On or Off.
WING Allows you to change your phone’s name to easily identify it.
AVAILABLE DEVICES
Displays all of the devices that can project your content via Miracast.
Search Refreshes the available devices list.
Help Displays information regarding how to use Miracast.
NFC
Enable this option to allow you to send or receive files simply by bringing
your phone and another data-compatible device together (typically within 20
mm of each other) at the NFC touch point. NFC (Near Field Communication)
establishes radio communication between smartphones and similar
devices. Tap NFC to manage its settings.
NFC SECURITY ALERTS
Show NFC security alerts Enable this option to display a permission alert
when another device tries to send you information via NFC.
ALERTS TO SHOW
Read Enable this option to display a confirmation alert when receiving a
contact or URL via NFC.
Connection handover Enable this option to display a confirmation alert
when pairing devices via NFC.
Settings
121
Sharing panel
Allows you to share contents with nearby devices or specific people.
File sharing
Allows you to send and receive files between your device and other LG
devices or tablets.
WING Allows you to change your phone’s name for easy identification
when setting up your devices for beaming.
Save to Allows you to set where to save your shared files.
File sharing Enable this option to make your device visible to BLE devices
and exchange files.
SmartShare Beam Enable this option to receive multimedia content via
SmartShare Beam from another LG phone or tablet.
Help Displays information regarding how to use file sharing.
Media server
Allows you to share the phone's multimedia content with nearby DLNA-
compatible devices.
Content sharing Enable this option to allow nearby devices to access your
content.
YOUR PHONE
WING Allows you to change your phone’s name to easily identify it.
Content to share Allows you to set the type of content you want to share
between devices.
NEARBY DEVICES
Allowed devices Displays the nearby devices that can access your phone.
Not-allowed devices Displays the nearby devices that will be denied to
access your phone.
Settings
122
Printing
Allows you to set up wireless printer(s).
PRINT SERVICES
Displays the list of your available print apps.
Sound
Sound profile
Allows you to set your device's sound profile to Sound, Vibrate only, or
Silent.
Volume
Allows you to set individual volume levels for ringtone, notifications, touch
feedback, and other media.
Ringtone
Allows you to set the ringtone for calls. You can also add and delete
ringtones.
Notification sound
Allows you to select a sound effect for new notifications. You can also add
and delete notification sounds.
System sounds
Allow you to set the device's system sound.
Ring with vibration
Enable to set the device to vibrate in addition to the ringtone when you
receive calls.
Ringtone ID
Enable this option to allow you to set a unique ringtone for each caller.
Flash alert for incoming call
Set the flash to blink according to LG ringtone.
Settings
123
Do not disturb
Enable this option to allow you to set up and schedule when to prevent
interruptions from notifications. You can set specific parameters that will
override the option when set to Priority only.
Sound quality and effects
Use the function to set the sound quality and effects while playing a song
or video.
Live Caption
Set the device to detect the voice from the media and automatically
generate subtitles.
Vibration strength
Allows you to set the vibration strength for calls, notifications, and touch
feedback.
Vibration type
Allows you to set the vibration pattern.
Vibrate on tap
Enable this option to feel a vibration when you tap the Home touch buttons
or app icons.
Sound when roaming
Enable the sound effect to play when roaming.
Emergency tone
Select the tone option for emergency alerts.
Notifications
You can check a list of installed apps, and configure the settings for
notifications.
1. On the settings screen, tap Notifications.
2. Customize the settings as desired.
Settings
124
Display
Basic Home
Select Home Allows you to set the layout for the Home screen. You can
choose the standard Home layout that displays all apps on the Home screen,
or a layout that stores all installed apps separately which allows you to
selectively set app shortcuts on your Home with separate apps list, or
EasyHome a simple layout with a large font size.
Screen swipe effect Allows you to set the effect shown when you swipe to
change screens.
Icon shape Allows you to choose the desired icon shapes on the Home
screen.
Google feed Enable to display Google feed on the left screen of the Home
screen panel.
Sort apps by Allows you to set how to sort apps on your Home screen
(either alphabetically or by download date).
Hide apps Allows you to selectively hide apps from the Home screen.
Loop Home screen Enable to allow continuous Home screen scrolling (loop
back to the first screen after the last screen).
Swipe down on the Home screen Allows you to display Integrated search
or Notification panel on the Home screen panel.
Swipe up on the Home screen Allows you to display Integrated search on
the Home screen panel.
Home screen lock Enable this option to prevent apps and widgets from
being rearranged or removed.
Help Displays information regarding the Home screen items and functions.
Swivel Home
You can change the screen settings of the Swivel Home.
Navigation bar
Set the style of the navigation bar with Gestures or Buttons only. you can
also change the button combination when you set Buttons only as a style of
the navigation bar.
Settings
125
AOD (always-on display)
Enable this option to always display information, such as the date, time and
notifications, even when the screen is turned off.
Second Screen
You can change various settings of the second screen such as brightness
and wallpaper.
Comfort view
Enable this option to set a blue light filter to reduce eye strain. Once
enabled, set the level to your preference.
Night mode
You can apply a dimmed screen theme to avoid glare on the screen at night
time.
Screen color
Adjust the color, color temperature, or RGB values for the desired screen.
NOTE
Tap
to reset the settings.
Video Enhancer
Enable this option to set HDR effect while playing a video in full screen to
make the color brighter and more vibrant.
Font
Size Allows you to set the size of the font used for the phone software.
Bold text Enable this option to bold the text on the screen.
TYPE Allows you to set the font used for the phone software.
Accent color
You can change the accent color of the settings, menus, notification
window, etc.
Settings
126
Display size
Allows you to set the size for the items and text viewed on screens without
dynamic zoom capability.
Full screen apps
Adjust the screen size of downloaded apps.
Brightness
Allows you to set the brightness for the screen or you can enable the
automatic setting.
Auto
Set the device so that the screen brightness is automatically adjusted in
accordance with the ambient light intensity.
Extra brightness
Enable this option to allow the display to be brighter than maximum
brightness.
Screen timeout
Allows you to set the amount of time before the screen times out due to
inactivity to conserve your power.
Auto-rotate screen
Enable this option to allow the screen to rotate automatically based on its
orientation.
Screen saver
Enable this option to display a screen saver when the device is connected
to a holder or charger. Tap
ON/OFF and select a screen saver type to
display.
One-handed screen
Make the screen size smaller to conveniently use the device with one hand.
To bring down the screen, drag the left/right edge to the middle and hold.
Settings
127
Wallpaper & theme
Select a screen wallpaper, theme, and AOD option for your device.
Lock screen & security
SECURITY STATUS
Google Play Protect
Check the device periodically for potentially harmful apps.
Find My Device
Allows you to remotely track the device location. You can also save your
data securely if you lose your device.
Security update
Check for new system update Allows you to check for any available
updates for your phone.
Automatic security updates Allows you to install security updates
automatically.
Show system update history Allows you to view your system update
history.
Use Software Upgrade Assistant Displays information regarding how
to use system updates.
SYSTEM UPDATE STATUS Displays your last update information.
Select screen lock Allows you to set a screen lock to secure your phone
from unintentional and/or unauthorized use.
Customize Lock screen
Clock Allows you to set where to position the clock on the Lock screen.
Shortcuts Allows you to choose apps to run on your Lock screen. This
setting appears only when a screen lock is set.
Weather animation Enable this option to display weather animations for
the current location on the Lock screen.
Settings
128
Contact info for lost phone Allows you to set text to be displayed on
the Lock screen to identify the phone’s owner.
Secure lock settings
Make pattern visible (shown only when Pattern is set as a screen lock):
Turn on to make pattern visible.
Lock timer Allows you to set the amount of time before the screen
automatically locks after the backlight turns off (time-out due to
inactivity).
Power key instantly locks Enable this option to instantly lock the screen
when the Power/Lock button is pressed. This setting overrides the
Security Lock timer setting.
Show lockdown option (shown only when a screen lock is set): Enable
this option to display the Lockdown icon when you press and hold the
Power/Lock button. Tap the Lockdown icon to turn off Smart Lock,
biometric unlocking, and notifications on the lock screen.
Smart Lock Allows you to set trusted devices, places, voice, and/or
on-body detection that will allow your phone to remain unlocked.
Fingerprints Allows you to set up fingerprint impressions that will unlock
your phone's screen, allow access to content, and/or allow you to pay using
your device.
NOTE If your phone doesn’t have a default payment app, go to Play Store and search
for available payment apps.
Content lock Allows you to set a lock type (PIN or pattern) for your
QuickMemo+ and Gallery files.
Encryption & credentials
Encrypt SD card Allows you to encrypt or decrypt an external microSD
card data. Encrypted data is not accessible on other devices.
Credential protection Displays the current storage type.
Trusted credentials Shows system root CA certificates and user added
CA certificates.
User credentials Allows you to view and modify stored secure
certificates.
Settings
129
Install from storage Allows you to install a secure certificate from
storage.
Clear credentials Allows you to delete user added secure certificates
and related credentials.
Set up SIM card lock Lock or unlock the USIM card, or change the
password (PIN).
Phone administrators Allows you to view and selectively disable phone
administrators.
Trust agents Allows you to view and selectively disable Trust agents.
Screen pin Allows you to selectively pin an app to your screen. Enable this
option to be able to designate only a single app that can be used until you
unpin it. This is helpful when allowing children to use your phone.
Usage access Allows you to enable or disable the apps that can view your
phone’s app usage.
Privacy
Permission manager
Allows you to check and change the permissions granted to the apps.
Lock screen
Allows you to set notifications to show on the lock screen.
Make passwords visible
Enable this option to briefly show each character of the password as you
type it so you can see what you’ve entered.
Device Personalisation Services
Allows you to get a suggestion based on users, apps, and interactive
contents.
Settings
130
Autofill service from Google
Enable this option to enter your information saved in your account such as
password, address, or credit card number with a single tap. You can also
disable this option, use the Google Autocomplete feature, or add a new
service account.
Google location history
Allows you to enable or disable Location History. When enabled, Google
periodically stores and uses your phone’s most recent location data in
connection with your Google Account.
From the Location History screen, tap
Options to view and/or manage
your location data.
Activity controls
Select activities and information which you want Google to save.
Ads
Allows you to check the advertising ID and set the personalized ads.
Usage & diagnostics
Enable this option to help improve the Android experience by automatically
sending diagnostic, device, and app usage data to Google.
Location
Tap the switch at the top of its screen to toggle it On or Off. On enables
sharing your location when you search for information and use location-
based apps, such as Maps.
Improve location accuracy Allows you to enable Wi-Fi scanning and/or
Bluetooth scanning even when those features are set to off.
App-level permissions Allows you to set permissions for each app.
Settings
131
RECENT LOCATION REQUEST
Displays all of the apps that have requested access to your location. Tap one
to view details.
LOCATION SERVICES
Emergency Location Service Enable this option to allow you to using
Google ELS when you contact an emergency number, if ELS is supported
in your region.
Google Location Accuracy Enable this option to improve location accuracy.
Google Location History Allows you to enable or disable Location History.
When enabled, Google periodically stores and uses your phone’s most
recent location data in connection with your Google Account.
From the Location History screen, tap
Options to view and/or manage
your location data.
Google Location Sharing Allows you to share real-time locations (using
Location History) with selected people and devices.
Extensions
Smart cleaning
Displays the space in use and free space in your phone and allows you to
selectively clean up your files.
Personalized service
You can get intelligent results when using the integrated search.
1. On the settings screen, tap Extensions > Personalized service.
2. Tap ON/OFF to activate it.
Extended view on Swing Mode
Apps can be extended across both screens in Swing Mode.
EXTENDED BY DEFAULT You can see an app in Extended view when
opening the app on the Main screen.
Settings
132
Gaming
You can configure settings for game tools, screen resolutions and battery
saving feature.
Game Launcher Allows you to use Game launcher. You can view the entire
list of installed games, or set the device to mute or prevent any notifications
while playing games.
Game tools Tap
ON/OFF to activate this feature. You can launch this
feature by tapping the game tool icon at the bottom of the screen while
playing games.
Game graphics Adjust the game resolutions.
NOTE When you change the resolutions on some games, the screen display feature
may not work properly.
Break time Allows you to set the screen brightness and performance to
apply when you leave the device idle for longer than 5 minutes.
Screen recording
You can configure the settings for screen recording.
1. On the settings screen, tap Extensions > Screen recording.
2. Customize the following settings:
Include yourself in video by: Select one from the following options.
-
Image: Includes your profile image in video when recording. After
selecting this, tap Select a photo to take a photo or select a profile
image from Gallery. Then, adjust the size of the image using the slide
bar.
-
Front camera: Includes yourself recorded using the front camera while
recording the screen.
-
Never: Nothing is included.
Audio source: Choose the audio source between Mic and Contents.
Video resolution: Select the resolution for screen recording.
Settings
133
Dual App
You can use some apps with two accounts.
1. On the settings screen, tap Extensions > Dual App.
2. After reading the disclaimer, tap Confirm.
3. In the list of available apps, tap Install to install a copy of a desired app
and follow the on-screen instructions.
Pen
You can configure options for using an Active pen (optional-sold separately).
Please note that this device supports the Active Pen AES2.0 (Active
Electrostatic).
1. On the settings screen, tap Extensions > Pen.
2. Customize the following settings:
Pen key shortcuts: Configure the shortcuts on each button on your
Active pen.
Pen Pop shortcut: Select which apps (up to five) to display as a
shortcut.
Memo preview: Enable this option to preview memos.
Drawing sound: Apply sound effects in drawing mode.
Show pointer: Enable this option to see a pen pointer over where the
pen hovers.
Ignore navigation bar gestures: Block navigation bar gestures from
being input, which is useful when drawing or writing on the edge of
the screen with an Active pen.
Settings
134
Shortcuts
You can customize the shortcut keys settings.
Open Camera: Press the Power key twice to open Camera.
Open Screen-off memo: Press the Volume Up key twice to open Screen-
off memo when the screen is locked or off.
Open Camera: Press the Volume Down key twice to open Camera when
the screen is locked or off.
KnockON
Enable this option to turn the screen on or off by tapping the screen twice.
Increase touch sensitivity
You can set the touch screen more sensitive to your touch. It is
recommended to turn this feature on when using a screen protector.
Application manager
Allows you to set notifications for individual apps including preventing them
from displaying notifications, setting priority, hiding sensitive content,
allowing peeking, and more.
Battery
The current percentage of remaining battery power and the charging status
(when charging) are displayed.
Battery usage
Displays battery usage information including a graph and app usage details.
Optimized charging
Adjust charging speed depending on your charging habits to prevent
overheating and lengthen battery life.
Settings
135
Adaptive battery
Allows you to save the battery by stopping apps running in the background.
Background restrictions
Enable this option to restrict background apps to save the battery while
using the device. Restricted apps for power saving may not work properly
or may not send you notifications.
Battery saver
Reduce battery consumption by cutting down some device settings, such
as the display brightness, speed and vibration intensity. The status bar
displays
when power saving mode is on.
Power saving exclusions
Select apps to use without any functional limitation while in power saving
or battery optimization mode.
APP USAGE
Displays battery usage information for each app.
Settings
136
Storage
DEVICE
Displays the total amount of space used and the available space in your
phone’s memory in text and as a bar graph (unused space is gray). Tap
Internal storage to see your apps and the amount of space they use.
EXTERNAL
SD card Displays the amount of space used and the total available space in
your memory card. Tap SD card to view the data stored on it.
Allows you to eject (unmount) your microSD card.
To format the memory card, tap SD card > Options > Storage settings
> Format.
Accounts
Auto-sync accounts Enable this option to automatically sync all accounts
you’ve added on your phone.
ACCOUNTS
Displays all of your added accounts. Tap one to view and/or manage (e.g.,
change details, access, sync settings, etc.) it.
Add account Allows you to add accounts to your phone.
Settings
137
Digital Wellbeing & parental controls
You can get an overview of your device usage, set a timer for each app, and
manage the screen time and notifications.
You can also set up parental controls.
On the settings screen, tap Digital Wellbeing & parental controls and set
the desired function.
Google
Allows you to manage your Google apps and account settings.
System
The System category allows you to view and manage various system
settings.
Language & keyboard
Language Allows you to set a main language for your phone’s operating
software and also add other languages.
Manage keyboards Allows you to customize the LG keyboard settings or
voice recognition feature by Google Voice.
Physical keyboard Allows you to set the physical keyboard, or check
keyboard shortcut keys.
Autofill service Enable this option to enter your information saved in your
account such as password, address, or credit card number with a single tap.
You can also disable this option, use the Google Autocomplete feature, or
add a new service account.
Text-to-speech output Allows you to set the preferred speech engine,
speech rate, and pitch change. You can listen to an example and view the
default language status.
Pointer speed Allows you to set the pointer speed on a slide bar.
Reverse mouse buttons Enable this option to reverse the mouse buttons to
use the primary button on the right.
Settings
138
Date & time
Enable the Set automatically option or tap Set date and/or Set time to use
a date/time other than the one provided by the network. Tap Select time
zone to use a time zone other than the one provided by the network.
Use 24-hour format Enable this option to display the time using the
24-hour format (e.g., 13:00 instead of 1:00 PM).
Memory
You can view the average amount of memory usage over a certain period of
time and the memory occupied by an app.
1. On the settings screen, tap System > Memory.
2. Tap to set a time slot to retrieve data.
Backup
LG Mobile Switch Allows you to copy data from a previous device to a new
device. You can transfer data using a USB cable, wireless network, and SD
card.
NOTES • Data in a Google account will not be backed up. When you synchronize your
Google account, Google apps, Google contacts, Google calendar, Google memo
app data and apps downloaded from Play Store are stored on the Drive app
automatically.
• Fully charge the battery before transferring data to avoid unintentional powering off
during the process.
Backup & restore Allows you to back up your data to internal storage or SD
card. You can also restore your data from a previous backup.
WARNING! Resetting your device may delete backup files saved in storage. Make sure to copy
and store the important backup files to your PC.
Google backup You can choose to back up to your Google Drive.
Settings
139
Restart & reset
Auto-restart Automatically restart to optimize the phone at a set time.
Network settings reset Reset Wi-Fi, Bluetooth and other network settings.
Reset app preferences Reset the settings for an app. The data saved in the
app will not be deleted.
Reset settings Reset system settings back to default.
Factory data reset Reset all settings for the device and delete data.
About phone
View information about your phone including Phone name, Network,
Status, Battery, Hardware info, Software info, and Legal info.
Regulatory & safety
You can view regulatory marks and related information on your device.
On the settings screen, tap System > Regulatory & safety.
System updates
From time to time, updates may become available for your phone. You can
download and apply updates through the Settings menu.
Settings
140
Accessibility
CATEGORIES
Vision Sets options for people with impaired sight.
TalkBack Enable this option to hear verbal feedback when you tap the
screen. To select an item, tap it, then double-tap it. To scroll, use three
fingers to swipe across the screen. Tap
ON/OFF to access and
adjust the TalkBack settings.
Message/call voice notifications Enable this option to set your phone
to automatically read your incoming calls and/or messages outloud. Tap
ON/OFF to modify your notification settings for Calls, Messages,
Read messages, and Message/call voice notifications language.
Font Allows you to set the size and the type of the screen text.
Display size Allows you to set the size for displayed screen items (e.g.,
icons, text, etc.). Changing the size may affect the item's position on the
screen.
Touch zoom Enable this option to allow you to triple-tap the screen to
zoom in and out.
Window zoom Enable this option to activate a magnifying window. Use
two fingers to drag it to other positions on the screen. When activated,
you can zoom in or out within the window and set the window's color
inversion. Tap
ON/OFF to view information and adjust its settings.
Large mouse pointer Enable this option to increase the size of the
mouse pointer.
High contrast screen Enable this option to change the background color
to black for a high contrast screen.
Screen color inversion Enable this option to invert the screen colors for
higher contrast.
Screen color adjustment Enable this option to allow you to adjust the
screen’s hue and contrast. Tap
ON/OFF to adjust it.
Monochrome Enable this option to switch the screen to grayscale
mode.
Settings
141
End call with the Power key Enable this option to use the Power/Lock
button to end a call.
Hearing Sets options for people with impaired hearing.
Live Caption Set the device to detect the voice from the media and
automatically generate subtitles.
Caption preferences Enable this option to allow your phone to display
caption text. Tap
ON/OFF to access and adjust its settings.
Flash alerts Enable this option to enable the camera’s flash to blink to
notify you of incoming calls, messages, and alarms.
TTY mode A TTY (teletypewriter, also known as a TDD or Text
Telephone) is a telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language impairments, to
communicate by telephone.
Real Time Text (RTT) keyboard Enable this option to show RTT
keyboard during calls.
Mute all sounds Enable this option to silence all phone sounds and
lower the volume from the earpiece.
Audio channel Allows you to set the audio type.
Sound balance Move the slider on the bar to set the sound balance
between the left and right channel.
Dexterity and interaction Sets options for people with impaired motor
skills.
DEXTERITY
Touch assistant Turn on the touch board to make buttons and gestures
easier to use.
Touch input Set the desired delay time for touching and holding, or
adjust the touch input to ignore repeated taps.
Touch and hold delay Allows you to set how long you need to touch
an item before the device reacts.
Ignore repeated taps Allows you to set how the device interprets
your tap action.
Physical keyboard Allows you to customize specified key settings.
Settings
142
Key repeat Enable this option to set how the device reacts when a
key is held. Tap ON/OFF to set Delay before repeat and Key
repeat interval.
Sticky keys Enable this option to allow you to press modifier keys
without having to press and hold.
Sticky keys shortcut Enable this option to enable the Shift button as
a shortcut to Sticky keys.
Slow keys Enable this option to set a delay time before input is
displayed.
Auto mouse click Enable this option to automatically activate the cursor
where the pointer stops. Tap
ON/OFF to set its delay time.
Touch and hold for calls Enable this option to allow you to touch and
hold the Answer or Ignore icon on the Incoming call screen (instead of
swiping).
Screen timeout Allows you to set the amount of time before the
backlight turns off automatically.
INTERACTION
Touch control areas Enable this option to allow you to restrict access to
a specified portion of the screen.
GENERAL
Accessibility features shortcut Enable this option to allow quick, easy
access to selected features when you press the Power key and the Volume
Up key simultaneously. Tap
ON/OFF to select the desired features.
Auto-rotate screen Enable this option to automatically rotate the screen
based on the phone’s orientation.
Settings
143
SERVICES
Select to Speak Allows you to tap items to hear spoken feedback.
Switch Access Tap the switch at the top of its screen to toggle it ON or
OFF. On allows you to use the switch for selected features. Tap OK, then
tap SETTINGS to set it up.
Digital Secure Tap the switch at the top of its screen to toggle it On or
Off. On allows you to enable Security & privacy to observe the apps your
device uses to protect against web threats.
My Verizon Guided Navigation When Assistive touch service is active,
your device provides access to read the elements displayed on the screen.
This is used by the My Verizon app to provide assistive tutorials to navigate.
User guide
You can view the User guide on your device.
144
Appendix
Phone software update
LG Mobile phone software update from the Internet
For more information about using this function, please visit
http://www.lg.com/common/index.jsp, select your country and language.
This feature allows you to conveniently update the firmware on your phone
to a newer version from the Internet without needing to contact the LG
Authorized Service Center. This feature will only be available if and when LG
makes a newer firmware version available for your device.
Because the mobile phone firmware update requires the user’s full
attention for the duration of the update process, please make sure you
check all instructions and notes that appear at each step before proceeding.
Please note that removing the USB cable during the upgrade may seriously
damage your mobile phone.
NOTE LG reserves the right to make firmware updates available only for selected models
at its own discretion and does not guarantee the availability of the newer version of
the firmware for all handset models.
Appendix
145
Anti-Theft Guide
You can set up your device to prevent other people from using it if it’s been
reset to factory settings without your permission. For example, if your
device is lost, stolen, or wiped, only someone with your Google account or
screen lock information can use the device.
All you need to make sure your device is protected is:
Set a screen lock: If your device is lost or stolen but you have a screen
lock set, the device can’t be erased using the Settings menu unless your
screen is unlocked.
Add your Google account on your device: If your device is wiped but
you have your Google account on it, the device can’t finish the setup
process until your Google account information is entered again.
After your device is protected, you’ll need to either unlock your screen or
enter your Google account password if you need to do a factory reset. This
ensures that you or someone you trust is doing the reset.
NOTE Do not forget your Google account and password you had added to your device prior
to performing a factory reset. If you can’t provide the account information during the
setup process, you won’t be able to use the device at all after performing the factory
reset.
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses, that is contained in this product, please
visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost
of media, shipping, and handling) upon email request to opensource@lge.
com.
This offer is valid for a period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of this information.
Appendix
146
Regulatory Information (FCC ID number, etc.)
For regulatory details, go to Settings > System > Regulatory & safety.
Trademarks
• Copyright © 2020 LG Electronics Inc. All rights reserved. LG and the LG
logo are registered trademarks of LG Corp.
• WING is a trademark of LG Electronics, Inc.
• Google, Google Map, Gmail, YouTube, Google Duo, Google Play, Android,
Chrome, Google Photos, Google Play Protect, Google Calendar, Google
Docs, Google Drive, Google Sheets and other related marks and logos are
trademarks of Google LLC.
• Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi
®
and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective
owners.
Appendix
147
Laser Safety Statement
FDA Notice
Complies with 21 CFR 1040.10 and 1040.11 except for conformance with
IEC 60825-1 Ed. 3., as described in Laser Notice No. 56, dated May 8, 2019
Caution!
This product employs a laser system. To ensure proper use of this product,
please read this owner’s manual carefully and retain for future reference.
Should the unit require maintenance, contact the LG Authorized Service
Center.
Use of controls, adjustments, or the performance of procedures other than
those specified herein may result in hazardous radiation exposure.
To prevent direct exposure to laser beam, do not try to open the enclosure
or make direct contact with the laser.
More information
Tempered glass parts
Tempered glass parts of this device are not permanent and they may wear
out over time.
If you drop your device on a hard surface or subject it to severe impact,
the tempered glass may be damaged. If this happens, stop using your
device immediately and contact the LG Authorized Service Center.
You can purchase protective cases to protect your device from damage.
Note that these protective cases are not covered under the warranty
service provided by LG Electronics and safety is not guaranteed.
Appendix
148
Guide to data movement
For the data that can be exchange between LG devices or between the LG
device and a third party device, see the following table.
Division Item details
LG device
→
LG device
Third party
Android
device
→
LG device
iOS device
→
LG device
Personal
data
Contacts, messages, dial logs,
calendar, voice recordings
Supported Supported Supported
Memos Supported
Not
Supported
Supported
Alarms Supported
Not
Supported
Not
Supported
Media
data
Photos, videos, songs, documents Supported Supported Supported
Screen
settings
Home screen settings
(folders and widgets)
Supported
Not
Supported
Not
Supported
Lock screen settings
(screenlock settings excluded)
Supported
Not
Supported
Not
Supported
Apps
Downloaded apps Supported Supported
-
Personal data of the downloaded app Supported
Not
Supported
Others
Public certificate Supported Supported
Not
Supported
Settings (Wi-Fi, Bluetooth, Calls,
sound & notification, accessibility,
battery)
Supported
Not
Supported
Not
Supported
NOTE Some data may not be transmitted depending on the software version, app version,
operating system, manufacturer or service provider’s policy.
149
Safety
Safety Information
Important Information
This user guide contains important information on the use and operation of
this device. Please read all the information carefully for optimal performance
and to prevent any damage to or misuse of the device. Any changes or
modifications not expressly approved in this user guide could void your
warranty for this equipment. Any changes or modifications not expressly
approved by the manufacturer could void the user’s authority to operate the
equipment.
HAC Statement
This device has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this device that have not been tested yet for
use with hearing aids. It is important to try the different features of this
device thoroughly and in different locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Consult
your service provider or the manufacturer of this device for information on
hearing aid compatibility. If you have questions about return or exchange
policies, consult your service provider or device retailer.
This mobile phone has a Hearing Aid Mode that, when activated, may
reduce interference with some hearing aid models.
FCC RF Exposure Information
WARNING! Read this information before operating the device.
In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted an
updated safety standard for human exposure to Radio Frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both
U.S. and international standards bodies. The design of this device complies
with the FCC guidelines and these international standards.
Safety
150
Body-worn Operation
This device was tested for typical use with the back of the device kept 0.39
inches (1.0 cm) from the body. To comply with FCC RF exposure
requirements, a minimum separation distance of 0.39 inches (1.0 cm) must
be maintained between the user’s body and the back of the device. Any
belt-clips, holsters, and similar accessories containing metallic components
may not be used. Avoid the use of accessories that cannot maintain 0.39
inches (1.0 cm) distance between the user’s body and the back of the
device and have not been tested for compliance with FCC RF exposure
limits.
Consumer Information about Radio Frequency
Emissions
Your wireless device, which contains a radio transmitter and receiver,
emits radio frequency energy during use. The following consumer
information addresses commonly asked questions about the health
effects of wireless devices.
Are wireless devices safe?
Scientific research on the subject of wireless devices and radio frequency
(“RF”) energy has been conducted worldwide for many years, and
continues. In the United States, the Food and Drug Administration (“FDA”)
and the Federal Communications Commission (“FCC”) set policies and
procedures for wireless devices. The FDA issued a website publication on
health issues related to cell phone usage where it states, “The scientific
community at large… believes that the weight of scientific evidence does
not show an association between exposure to radiofrequency (RF) from cell
phones and adverse health outcomes. Still the scientific community does
recommend conducting additional research to address gaps in knowledge.”
That research is being conducted around the world and FDA continues to
monitor developments in this field. You can access the joint FDA/FCC
website at http://www.fda.gov (under “c” in the subject index, select Cell
Phones > Research). You can also contact the FDA toll-free at
(888) 463-6332 or (888) INFO-FDA.
Safety
151
In June 2000, the FDA entered into a cooperative research and
development agreement through which additional scientific research is
being conducted. The FCC issued its own website publication stating that
“there is no scientific evidence that proves that wireless device usage can
lead to cancer or a variety of other problems, including headaches, dizziness
or memory loss.” This publication is available at
http://www.fcc.gov/cgb/cellular.html or through the FCC at (888) 225-5322
or (888) CALL-FCC.
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection
Agency, and other agencies, established RF exposure safety guidelines for
wireless devices in the United States. Before a wireless device model is
available for sale to the public, it must be tested by the manufacturer and
certified to the FCC that it does not exceed limits established by the FCC.
One of these limits is expressed as a Specific Absorption Rate, or “SAR.”
SAR is a measure of the rate of absorption of RF energy in the body. Tests
for SAR are conducted with the device transmitting at its highest power
level in all tested frequency bands. Since 1996, the FCC has required that
the SAR of handheld wireless devices not exceed 1.6 watts per kilogram,
averaged over one gram of tissue.
Although the SAR is determined at the highest power level, the actual SAR
value of a wireless device while operating can be less than the reported
SAR value. This is because the SAR value may vary from call to call,
depending on factors such as proximity to a cell site, the proximity of the
device to the body while in use, and the use of hands-free devices.
For more information about SARs, visit the FCC website at
https://www.fcc.gov/consumers/guides/specific-absorption-rate-sar-cell-
phones-what-it-means-you. You may also wish to contact the manufacturer
of your device.
Safety
152
Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take
to minimize your RF exposure. You can, of course, reduce your talk time.
You can place more distance between your body and the source of the RF,
as the exposure level drops off dramatically with distance. The FDA/FCC
website states that “hands-free kits can be used with wireless devices for
convenience and comfort. These systems reduce the absorption of RF
energy in the head because the device, which is the source of the RF
emissions, will not be placed against the head. On the other hand, if the
device is mounted against the waist or other part of the body during use,
then that part of the body will absorb more RF energy. Wireless devices
marketed in the U.S. are required to meet safety requirements regardless
of whether they are used against the head or against the body. Either
configuration should result in compliance with the safety limit.” Also, if you
use your wireless device while in a car, you can use a device with an
antenna on the outside of the vehicle. You should also read and follow your
wireless device manufacturer’s instructions for the safe operation of your
device.
Do wireless devices pose any special risks to children?
The FDA/FCC website states that “the scientific evidence does not show a
danger to users of wireless communication devices, including children.” The
FDA/FCC website further states that “some groups sponsored by other
national governments have advised that children be discouraged from using
wireless devices at all.” For example, the Stewart Report from the United
Kingdom [“UK”] made such a recommendation in December 2000. In this
report a group of independent experts noted that no evidence exists that
using a cell phone causes brain tumors or other ill effects. [The UK’s]
recommendation to limit cell phone use by children was strictly
precautionary; it was not based on scientific evidence that any health
hazard exists. A copy of the UK’s leaflet is available at http://www.dh.gov.uk
(search “mobile”), or you can write to: NRPB, Chilton, Didcot, Oxon OX11
ORQ, United Kingdom. Copies of the UK’s annual reports on mobile phones
and RF are available online at http://www.hpa.org.uk/radiation/ (search
“mobile”). Parents who wish to reduce their children’s RF exposure may
choose to restrict their children’s wireless device use.
Safety
153
Where can I get further information about RF emissions?
U.S. Food and Drug Administration
http://www.fda.gov
U.S. Federal Communications Commission
http://www.fcc.gov/oet/rfsafety
Royal Society of Canada Expert Panels on Potential Health Risks of Radio
Frequency Fields from Wireless Telecommunication Devices
http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120
World Health Organization
http://www.who.int/mediacentre/factsheets/fs193/en/
International Commission on Non-Ionizing Radiation Protection
https://www.icnirp.org
American National Standards Institute
http://www.ansi.org
National Council on Radiation Protection and Measurements
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man and
Radiation (COMAR) of the Institute of Electrical and Electronics Engineers
http://ewh.ieee.org/soc/embs/comar/
(websites current as of November 2018)
Safety
154
Consumer Information on SAR
(Specific Absorption Rate)
This model device meets the government’s requirements for exposure to
radio waves. Your wireless device is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits for exposure
to Radio Frequency (RF) energy set by the Federal Communications
Commission of the U.S. Government. These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for
the general population. The guidelines are based on standards that were
developed by independent scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include a substantial
safety margin designed to assure the safety of all persons, regardless of
age and health.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR
limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions specified by the FCC with the device transmitting at its
highest certified power level in all tested frequency bands. Although SAR is
determined at the highest certified power level, the actual SAR level of the
device while operating can be well below the maximum value. Because the
device is designed to operate at multiple power levels to use only the
power required to reach the network, in general, the closer you are to a
wireless base station antenna, the lower the power output. Before a device
model is available for sale to the public, it must be tested and certified to
the FCC that it does not exceed the limit established by the government-
adopted requirement for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body) as required
by the FCC for each model.
While there may be differences between SAR levels of various devices and
at various positions, they all meet the government requirement for safe
exposure.
Safety
155
The FCC has granted an Equipment Authorization for this model device with
all reported SAR levels evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this model device is on file with
the FCC and can be found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on FCC ID ZNFF100VM.
Additionally, the highest SAR values can also be found on the LG website:
https://www.lg.com/global/support/sar/sar
Additional information on Specific Absorption Rates (SAR) can be found on
the Cellular Telecommunications Industry Association (CTIA) website at
http://www.ctia.org/.
* In the United States and Canada, the SAR limit for mobile phones used by
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in
measurements.
FCC Hearing-Aid Compatibility (HAC) Regulations
for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report
and Order in WT Docket 01-309 modified the exception of wireless devices
under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital
wireless devices be compatible with hearing-aids. The intent of the HAC Act is
to ensure reasonable access to telecommunications services for persons with
hearing disabilities.
While some wireless devices are used near some hearing devices (hearing
aids and cochlear implants), users may detect a buzzing, humming, or whining
noise. Some hearing devices are more immune than others to this
interference noise, and devices also vary in the amount of interference they
generate.
The wireless telephone industry has developed a rating system for wireless
devices, to assist hearing device users to find devices that may be compatible
with their hearing devices. Not all devices have been rated. Devices that are
rated have the rating on their box or a label located on the box.
Safety
156
The ratings are not guaranteed. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated device
successfully. Trying out the device with your hearing device is the best way
to evaluate it for your personal needs.
M-Ratings: Devices rated M3 or M4 meet FCC requirements and are likely
to generate less interference to hearing devices than devices that are not
labeled. M4 is the better/higher of the two ratings.
T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to
generate less interference to hearing devices than devices that are not
labeled. T4 is the better/ higher of the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you find this rating. Higher ratings
mean that the hearing device is relatively immune to interference noise. The
hearing aid and wireless device rating values are then added together.
A sum of 5 is considered acceptable for normal use. A sum of 6 is
considered for best use.
In the above example, if a hearing aid meets the M2 level rating and the
wireless device meets the M3 level rating, the sum of the two values equal
M5. This should provide the hearing aid user with “normal usage” while
using their hearing aid with the particular wireless device. “Normal usage”
in this context is defined as a signal quality that’s acceptable for normal
operation.
Safety
157
The M mark is intended to be synonymous with the U mark. The T mark is
intended to be synonymous with the UT mark. The M and T marks are
recommended by the Alliance for Telecommunications Industries Solutions
(ATIS). The U and UT marks are referenced in Section 20.19 of the FCC
Rules. The HAC rating and measurement procedure are described in the
American National Standards Institute (ANSI) C63.19 standard.
To ensure that the Hearing Aid Compatibility rating for your device is
maintained, secondary transmitters such as Bluetooth
®
and WLAN
components must be disabled during a call.
For information about hearing aids and digital wireless devices:
Wireless Devices and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control
https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices
Safety
158
Caution! Avoid Potential Hearing Loss
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientific research suggests that
using portable audio devices, such as portable music players and cellular
telephones, at high volume settings for long durations may lead to
permanent noise-induced hearing loss. This includes the use of headphones
(including headsets, earbuds and Bluetooth or other wireless devices).
Exposure to very loud sound has also been associated in some studies with
tinnitus (a ringing in the ear), hypersensitivity to sound and distorted
hearing. Individual susceptibility to noise-induced hearing loss and other
potential hearing problems varies.
The amount of sound produced by a portable audio device varies depending
on the nature of the sound, the device, the device settings and the
headphones. You should follow some common sense recommendations
when using any portable audio device:
• Set the volume in a quiet environment and select the lowest volume at
which you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the
people speaking near you or if the person sitting next to you can hear
what you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose
to listen to your portable device in a noisy environment, use noise-
cancelling headphones to block out background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such as
rock concerts, that might cause temporary hearing loss. Temporary
hearing loss might cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear muffled speech or experience any temporary
hearing difficulty after listening to your portable audio device, discontinue
use and consult your doctor.
Safety
159
TIA Safety Information
The following is the complete TIA Safety Information for wireless handheld
devices.
Exposure to Radio Frequency Signal
Your wireless handheld portable device is a low power radio transmitter and
receiver. When ON, it receives and sends out Radio Frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless devices.
Those guidelines are consistent with the safety standards previously set by
both U.S. and international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
* American National Standards Institute; National Council on Radiation
Protection and Measurements; International Commission on Non-
Ionizing Radiation Protection
Those standards were based on comprehensive and periodic evaluations of
the relevant scientific literature. For example, over 120 scientists, engineers,
and physicians from universities, government health agencies, and industry
reviewed the available body of research to develop the ANSI Standard
(C95.1).
The design of your device complies with the FCC guidelines (and those
standards).
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals
from your wireless device.
Safety
160
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6) inches be maintained between a handheld
wireless device and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the device more than six (6) inches from their
pacemaker when the device is turned ON;
• Should not carry the device in a breast pocket;
• Should use the ear opposite the pacemaker to minimize the potential for
interference;
• Should turn the device OFF immediately if there is any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless devices may interfere with some hearing aids. In the
event of such interference, you may want to consult your service provider
(or call the customer service line to discuss alternatives).
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Health Care Facilities
Turn your device OFF in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may use
equipment that could be sensitive to external RF energy.
Safety
161
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your device OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your device while in the air. Switch OFF your
device before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your device OFF when in
a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs
and instructions.
Potentially Explosive Atmosphere
Turn your device OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death. Areas
with a potentially explosive atmosphere are often, but not always marked
clearly. Potential areas may include: fueling areas (such as gasoline
stations); below deck on boats; fuel or chemical transfer or storage facilities;
vehicles using liquefied petroleum gas (such as propane or butane); areas
where the air contains chemicals or particles (such as grain, dust, or metal
powders); and any other area where you would normally be advised to turn
off your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury could result.
Safety
162
Part 15.19 Statement
This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Part 15.21 Statement
Changes or modifications that are not expressly approved by the
manufacturer for compliance could void the user’s authority to operate the
equipment.
Part 15.105 Statement
This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Safety
163
Safety Information
Please read and observe the following information for safe and proper use
of your device and to prevent damage.
Violation of the instructions may cause minor or serious damage to
the product.
• Do not disassemble, open, crush, bend or deform, puncture or shred the
device.
• Do not modify or re-manufacture the device. Do not insert foreign objects
into the device or battery, or expose to fire, explosion or other hazard.
• Only use the device with an LG charging system that has been qualified
with the device, per CTIA Certification Requirements for Battery System
Compliance to IEEE1725. Use of an unqualified charger may present a
risk of fire, explosion, leakage, or other hazard.
• Avoid dropping the device. If the device is dropped, especially on a hard
surface, and you suspect damage, contact the LG Authorized Service
Center for inspection.
• The entire device should be recycled in compliance with Lithium-Ion
battery recycling standards because of the internal battery. To dispose of
properly, call (800) 822-8837 or visit www.call2recycle.org.
• Always unplug the charger from the wall socket after the device is fully
charged to save unnecessary power consumption.
• Use and store your device in temperatures between 0 °C/32 °F and
35 °C/95 °F, if possible. Exposing your device to extremely low or high
temperatures may result in damage, malfunction, or even explosion.
• A mobile device requires proper air circulation in order to dissipate heat.
Direct skin contact and inadequate circulation of air flow to the device
may cause the device to overheat. The device must be at least 1.0 cm
from between the user’s body.
Safety
164
• Prevent dust of any other foreign substances from getting into the
Charger/USB cable port. It may cause heat or fire.
• Avoid exposing the device to low air pressure at high altitude.
• Do not expose the device to extremely low air pressure. Otherwise, it can
cause explosion of the battery or leakage of flammable liquid or gas.
Charger and Adapter Safety
• The charger and adapter are intended for indoor use only.
• Insert the battery charger vertically into the wall power socket.
• Only use the LG-approved battery charger. Otherwise, you may cause
serious damage to your device.
• Use the correct adapter for your device when using the battery charger
abroad.
• A charging adapter that supports fast charging is included with the
product.
• Do not use third party chargers with your device as they may not support
fast charging and may cause damage to your device.
Wireless Charging
• This product supports wireless charging. Use a WPC (Qi) certified
wireless charger (sold separately) to charge the product.
• Some coiled wireless chargers may not support wireless charging.
Wireless chargers that support EPP (Extended Power Profile) allow
high-speed wireless charging.
Battery Information and Care
• Always unplug the charger from the wall socket after the device is fully
charged to save unnecessary power consumption of the charger.
• Please read the manual of the specified charger for information about its
charging method.
• Do not damage the power cord by bending, twisting, or heating. Do not
use the plug if it is loose as it may cause electric shock or fire.
Safety
165
• Do not place any heavy items on the power cord. Do not allow the power
cord to be crimped as it may cause electric shock or fire.
• Unplug the power cord prior to cleaning your device, and wipe the power
plug pin with a clean dry cloth when it’s dirty. When using the power plug,
ensure that it’s firmly connected. If not, it may cause excessive heat or
fire. If you put your device in a pocket or bag without covering the
receptacle of the device (power plug pin), metallic articles (such as a coin,
paperclip or pen) may short-circuit the device. Always cover the
receptacle when not in use.
• Recharge the device after long periods of non-use to maximize battery
life. Battery life will vary due to usage pattern and environmental
conditions.
• Improper handling of the charging port, as well as the use of an
incompatible charger, may cause damage or defect to your device.
• Do not use or leave the device in direct sunlight or in a car heated by
sunshine. The device may generate excessive heat, smoke, or flame. It
also might cause deterioration of device’s characteristics or cycle life.
• If the skin or clothes are smeared with liquid from the battery, wash with
fresh water. It may cause skin inflammation. Please contact the LG
Authorized Service Center immediately if this occurs.
• Do not handle the device with wet hands while it is being charged. It may
cause an electric shock or seriously damage your device.
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to the
device.
• Do not place or answer calls while charging the device as it may short-
circuit the device and/or cause electric shock or fire.
Safety
166
WARNING! Notice for Battery Replacement
• Do not remove the back cover.
• Your device has an internal battery. For your safety, do not remove the
battery incorporated in the product. If you need to replace the battery,
contact the LG Authorized Service Center or dealer for assistance.
• The Li-Ion Battery is a hazardous component which can cause injury.
• Battery replacement by a non-qualified professional can cause damage to
your device.
Explosion, Shock, and Fire Hazards
• Do not put your device in a place subject to excessive dust and keep the
minimum required distance between the power cord and heat sources.
• Unplug the power cord prior to cleaning your device, and clean the power
plug pin when it’s dirty.
• When using the power plug, ensure that it’s firmly connected. If not, it
may cause excessive heat or fire.
• If you put your device in a pocket or bag without covering the receptacle
of the device (power plug pin), metallic articles (such as a coin, paperclip
or pen) may short-circuit the device and may cause an explosion. Always
cover the receptacle when not in use.
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to the
device.
Safety
167
General Notice
• Do not place items containing magnetic components such as a credit
card, phone card, bank book, or subway ticket near your device. The
magnetism of the device may damage the data stored in the magnetic
strip.
• Talking on your device for a long period of time may reduce call quality
due to heat generated during use.
• When the device is not used for a long period time, store it in a safe place
with the power cord unplugged.
• Using the device in proximity to receiving equipment (i.e., TV or radio)
may cause interference to the device.
• Do not immerse your device in water, liquid chemicals, or expose to high
humidity. Immediately, contact the LG Authorized Service Center if this
occurs.
• Do not paint your device.
• The data saved in your device might be deleted due to careless use,
repair of the device, or upgrade of the software. Please backup your
important phone numbers. (Ringtones, text messages, voice messages,
pictures, and videos could also be deleted.) The manufacturer is not liable
for damage due to the loss of data.
• When you use the device in public places, set the ringtone to vibration so
you don’t disturb others.
• Do not turn your device on or off when putting it to your ear.
• Use accessories, such as earphones and headsets, with caution. Ensure
that cables are tucked away safely.
• Please ensure that the product does not get in contact with liquid. Do not
use or recharge the product if it is wet. Once the product becomes wet,
the liquid damage indicator changes color. Please note that this may
render your product ineligible for repair services provided under the
product’s limited warranty.
Safety
168
FDA Consumer Update
The U.S. Food and Drug Administration’s Center for Devices and
Radiological Health Consumer Update on Mobile Phones:
1. Do wireless devices pose a health hazard?
The available scientific evidence does not show that any health problems
are associated with using wireless devices. There is no proof, however, that
wireless devices are absolutely safe. Wireless devices emit low levels of
Radio Frequency (RF) energy in the microwave range while being used.
They also emit very low levels of RF when in standby mode. Whereas high
levels of RF can produce health effects (by heating tissue), exposure to low
level RF that does not produce heating effects causes no known adverse
health effects. Many studies of low level RF exposures have not found any
biological effects. Some studies have suggested that some biological
effects may occur, but such findings have not been confirmed by additional
research. In some cases, other researchers have had difficulty in
reproducing those studies, or in determining the reasons for inconsistent
results.
2. What is the FDA’s role concerning the safety of wireless devices?
Under the law, the FDA does not review the safety of radiation-emitting
consumer products such as wireless devices before they can be sold, as it
does with new drugs or medical devices. However, the agency has
authority to take action if wireless devices are shown to emit Radio
Frequency (RF) energy at a level that is hazardous to the user. In such a
case, the FDA could require the manufacturers of wireless devices to notify
users of the health hazard and to repair, replace, or recall the devices so
that the hazard no longer exists. Although the existing scientific data do not
justify FDA regulatory actions, the FDA has urged the wireless device
industry to take a number of steps, including the following:
• Support needed research into possible biological effects of RF of the type
emitted by wireless devices;
• Design wireless devices in a way that minimizes any RF exposure to the
user that is not necessary for device function; and
Safety
169
• Cooperate in providing users of wireless devices with the best possible
information on possible effects of wireless device use on human health.
The FDA belongs to an interagency working group of the federal agencies
that have responsibility for different aspects of RF safety to ensure
coordinated efforts at the federal level. The following agencies belong to
this working group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Occupational Safety and Health Administration
• National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working
group activities, as well.
The FDA shares regulatory responsibilities for wireless devices with the
Federal Communications Commission (FCC). All devices that are sold in the
United States must comply with FCC safety guidelines that limit RF
exposure. The FCC relies on the FDA and other health agencies for safety
questions about wireless devices.
The FCC also regulates the base stations that the wireless device networks
rely upon. While these base stations operate at higher power than do the
wireless devices themselves, the RF exposures that people get from these
base stations are typically thousands of times lower than those they can
get from wireless devices. Base stations are thus not the subject of the
safety questions discussed in this document.
3. What kinds of devices are the subject of this update?
The term “wireless device” refers here to handheld wireless devices with
built-in antennas, often called “cell,” “mobile,” or “PCS” devices. These
types of wireless devices can expose the user to measurable Radio
Frequency (RF) energy because of the short distance between the device
and the user’s head.
Safety
170
These RF exposures are limited by FCC safety guidelines that were
developed with the advice of the FDA and other federal health and safety
agencies. When the device is located at greater distances from the user,
the exposure to RF is drastically lower because a person’s RF exposure
decreases rapidly with increasing distance from the source. The so-called
“cordless devices,” which have a base unit connected to the telephone
wiring in a house, typically operate at far lower power levels, and thus
produce RF exposures far below the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many
studies have suffered from flaws in their research methods. Animal
experiments investigating the effects of Radio Frequency (RF) energy
exposures characteristic of wireless devices have yielded conflicting results
that often cannot be repeated in other laboratories. A few animal studies,
however, have suggested that low levels of RF could accelerate the
development of cancer in laboratory animals. However, many of the studies
that showed increased tumor development used animals that had been
genetically engineered or treated with cancer-causing chemicals so as to be
pre-disposed to develop cancer in the absence of RF exposure. Other
studies exposed the animals to RF for up to 22 hours per day. These
conditions are not similar to the conditions under which people use
wireless devices, so we do not know with certainty what the results of
such studies mean for human health. Three large epidemiology studies have
been published since December 2000. Between them, the studies
investigated any possible association between the use of wireless devices
and primary brain cancer, glioma, meningioma, or acoustic neuroma,
tumors of the brain or salivary gland, leukemia, or other cancers. None of
the studies demonstrated the existence of any harmful health effects from
wireless device RF exposures. However, none of the studies can answer
questions about long-term exposures, since the average period of device
use in these studies was around three years.
Safety
171
5. What research is needed to decide whether RF exposure from wireless
devices poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless devices would provide some of the data that are
needed. Lifetime animal exposure studies could be completed in a few
years. However, very large numbers of animals would be needed to provide
reliable proof of a cancer promoting effect if one exists. Epidemiological
studies can provide data that is directly applicable to human populations,
but ten or more years follow-up may be needed to provide answers about
some health effects, such as cancer. This is because the interval between
the time of exposure to a cancer-causing agent and the time tumors
develop — if they do — may be many years. The interpretation of
epidemiological studies is hampered by difficulties in measuring actual RF
exposure during day-to-day use of wireless devices. Many factors affect this
measurement, such as the angle at which the device is held, or which
model of device is used.
6. What is the FDA doing to find out more about the possible health
effects of wireless device RF?
The FDA is working with the U.S. National Toxicology Program and with
groups of investigators around the world to ensure that high priority animal
studies are conducted to address important questions about the effects of
exposure to Radio Frequency (RF) energy.
The FDA has been a leading participant in the World Health Organization
International Electro Magnetic Fields (EMF) Project since its inception in
1996. An influential result of this work has been the development of a
detailed agenda of research needs that has driven the establishment of
new research programs around the world. The project has also helped
develop a series of public information documents on EMF issues.
The FDA and the Cellular Telecommunications & Internet Association (CTIA)
have a formal Cooperative Research And Development Agreement (CRADA)
to do research on wireless device safety. The FDA provides the scientific
oversight, obtaining input from experts in government, industry, and
academic organizations. CTIA-funded research is conducted through
Safety
172
contracts with independent investigators. The initial research will include
both laboratory studies and studies of wireless device users. The CRADA
will also include a broad assessment of additional research needs in the
context of the latest research developments around the world.
7. How can I find out how much Radio Frequency energy exposure I can
get by using my wireless device?
All devices sold in the United States must comply with Federal
Communications Commission (FCC) guidelines that limit Radio Frequency
(RF) energy exposures. The FCC established these guidelines in
consultation with the FDA and the other federal health and safety agencies.
The FCC limit for RF exposure from wireless devices is set at a Specific
Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is
consistent with the safety standards developed by the Institute of Electrical
and Electronic Engineering (IEEE) and the National Council on Radiation
Protection and Measurement. The exposure limit takes into consideration
the body’s ability to remove heat from the tissues that absorb energy from
the wireless device and is set well below levels known to have effects.
Manufacturers of wireless devices must report the RF exposure level for
each model of device to the FCC. The FCC website
(http://www.fcc.gov/oet/rfsafety) gives directions for locating the FCC
identification number on your device so you can find your device’s RF
exposure level in the online listing.
8. What has the FDA done to measure the Radio Frequency energy
coming from wireless devices?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a
technical standard for measuring the Radio Frequency (RF) energy exposure
from wireless devices and other wireless handsets with the participation
and leadership of FDA scientists and engineers. The standard,
“Recommended Practice for Determining the Spatial-Peak Specific
Absorption Rate (SAR) in the Human Body Due to Wireless
Communications Devices: Experimental Techniques,” sets forth the first
consistent test methodology for measuring the rate at which RF is
deposited in the heads of wireless device users. The test method uses a
tissue-simulating model of the human head.
Safety
173
Standardized SAR test methodology is expected to greatly improve the
consistency of measurements made at different laboratories on the same
device. SAR is the measurement of the amount of energy absorbed in
tissue, either by the whole body or a small part of the body. It is measured
in watts/kg (or milliwatts/g) of matter. This measurement is used to
determine whether a wireless device complies with safety guidelines.
9. What steps can I take to reduce my exposure to Radio Frequency
energy from my wireless device?
If there is a risk from these products — and at this point we do not know
that there is — it is probably very small. But if you are concerned about
avoiding even potential risks, you can take a few simple steps to minimize
your exposure to Radio Frequency (RF) energy. Since time is a key factor in
how much exposure a person receives, reducing the amount of time spent
using a wireless device will reduce RF exposure. If you must conduct
extended conversations by wireless device every day, you could place more
distance between your body and the source of the RF, since the exposure
level drops off dramatically with distance. For example, you could use a
headset and carry the wireless device away from your body or use a
wireless device connected to a remote antenna. Again, the scientific data
does not demonstrate that wireless devices are harmful. But if you are
concerned about the RF exposure from these products, you can use
measures like those described above to reduce your RF exposure from
wireless device use.
10. What about children using wireless devices?
The scientific evidence does not show a danger to users of wireless
devices, including children and teenagers. If you want to take steps to lower
exposure to Radio Frequency (RF) energy, the measures described above
would apply to children and teenagers using wireless devices. Reducing the
time of wireless device use and increasing the distance between the user
and the RF source will reduce RF exposure. Some groups sponsored by
other national governments have advised that children be discouraged from
using wireless devices at all. For example, the government in the United
Kingdom distributed leaflets containing such a recommendation in
December 2000.
Safety
174
They noted that no evidence exists that using a wireless device causes
brain tumors or other ill effects. Their recommendation to limit wireless
device use by children was strictly precautionary; it was not based on
scientific evidence that any health hazard exists.
11. What about wireless device interference with medical equipment?
Radio Frequency (RF) energy from wireless devices can interact with some
electronic devices. For this reason, the FDA helped develop a detailed test
method to measure Electro Magnetic Interference (EMI) of implanted
cardiac pacemakers and defibrillators from wireless telephones. This test
method is now part of a standard sponsored by the Association for the
Advancement of Medical Instrumentation (AAMI). The final draft, a joint
effort by the FDA, medical device manufacturers, and many other groups,
was completed in late 2000. This standard will allow manufacturers to
ensure that cardiac pacemakers and defibrillators are safe from wireless
device EMI.
The FDA has tested hearing aids for interference from handheld wireless
devices and helped develop a voluntary standard sponsored by the Institute
of Electrical and Electronic Engineers (IEEE). This standard specifies test
methods and performance requirements for hearing aids and wireless
devices so that no interference occurs when a person uses a “compatible”
device and a “compatible” hearing aid at the same time. This standard was
approved by the IEEE in 2000.
The FDA continues to monitor the use of wireless devices for possible
interactions with other medical devices. Should harmful interference be
found to occur, the FDA will conduct testing to assess the interference and
work to resolve the problem.
12. Where can I find additional information?
For additional information, please refer to the following resources:
FDA web page on wireless devices
http://www.fda.gov/Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/
CellPhones/default.htm
Safety
175
Federal Communications Commission (FCC) RF Safety Program
http://www.fcc.gov/oet/rfsafety
International Commission on Non-lonizing Radiation Protection
https://www.icnirp.org
World Health Organization (WHO) International EMF Project
http://www.who.int/emf
National Radiological Protection Board (UK)
http://www.hpa.org.uk/radiation/
Driving
Check the laws and regulations on the use of wireless devices in the areas
where you drive and always obey them. Also, if using your device while
driving, please observe the following:
• Give full attention to driving -- driving safely is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or answering a call if driving
conditions or the law require it.
10 Driver Safety Tips
Your wireless device gives you the powerful ability to communicate by
voice almost anywhere, anytime. An important responsibility accompanies
the benefits of wireless devices, one that every user must uphold.
When operating a car, driving is your first responsibility. When using your
wireless device behind the wheel of a car, practice good common sense
and remember the following tips:
Safety
176
1. Get to know your wireless device and its features, such as speed dial
and redial. Carefully read your instruction manual and learn to take
advantage of valuable features most devices offer, including automatic
redial and memory. Also, work to memorize the device keypad so you
can use the speed dial function without taking your attention off the
road.
2. When available, use a hands-free device. A number of hands-free
wireless device accessories are readily available today. Whether you
choose an installed mounted device for your wireless device or a speaker
phone accessory, take advantage of these devices if available to you.
3. Make sure you place your wireless device within easy reach and where
you can reach it without removing your eyes from the road. If you get an
incoming call at an inconvenient time, if possible, let your voicemail
answer it for you.
4. Suspend conversations during hazardous driving conditions or situations.
Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver,
your first responsibility is to pay attention to the road.
5. Don’t take notes or look up phone numbers while driving. If you are
reading an address book or business card, or writing a “to-do” list while
driving a car, you are not watching where you are going. It is common
sense. Do not get caught in a dangerous situation because you are
reading or writing and not paying attention to the road or nearby vehicles.
6. Dial sensibly and assess the traffic; if possible, place calls when you are
not moving or before pulling into traffic. Try to plan your calls before you
begin your trip or attempt to coincide your calls with times you may be
stopped at a stop sign, red light, or otherwise stationary. But if you need
to dial while driving, follow this simple tip -- dial only a few numbers,
check the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that may be
distracting. Stressful or emotional conversations and driving do not mix;
they are distracting and even dangerous when you are behind the wheel
of a car. Make people you are talking with aware you are driving and if
necessary, suspend conversations which have the potential to divert your
attention from the road.
Safety
177
8. Use your wireless device to call for help. Your wireless device is one of
the greatest tools you can own to protect yourself and your family in
dangerous situations -- with your device at your side, help is only three
numbers away. Dial 911 or another local emergency number in the case
of fire, traffic accident, road hazard, or medical emergency. Remember,
it’s a free call on your wireless device!
9. Use your wireless device to help others in emergencies. Your wireless
device provides you a perfect opportunity to be a “Good Samaritan” in
your community. If you see an auto accident, crime in progress or other
serious emergency where lives are in danger, call 911 or another local
emergency number, as you would want others to do for you.
10. Call roadside assistance or a special wireless non-emergency assistance
number when necessary. Certain situations you encounter while driving
may require attention, but are not urgent enough to merit a call for
emergency services. But you can still use your wireless device to lend a
hand. If you see a broken-down vehicle posing no serious hazard, a
broken traffic signal, a minor traffic accident where no one appears
injured or a vehicle you know to be stolen, call roadside assistance or
other special non-emergency wireless number.
The above tips are meant as general guidelines. Before deciding to use your
mobile device while operating a vehicle, it is recommended that you consult
your applicable jurisdiction’s local laws or other regulations regarding such
use. Such laws or other regulations may prohibit or otherwise restrict the
manner in which a driver may use his or her device while operating a
vehicle.
Safety
178
DECLARATION OF CONFORMITY
Hereby, LG Electronics declares that this LM-F100VM product is in
compliance with the essential requirements and other relevant provisions
of Directive 2014/53/EU. A copy of the Declaration of Conformity can be
found at http://www.lg.com/global/declaration
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This mobile phone model LM-F100VM has been designed to comply with
applicable safety requirements for exposure to radio waves. These
requirements are based on scientific guidelines that include safety margins
designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines employ a unit of measurement
known as the Specific Absorption Rate (SAR). Tests for SAR are
conducted using standardized methods with the phone transmitting at
its highest certified power level in all used frequency bands.
While there may be differences between the SAR levels of various LG
phone models, they're all designed to meet the relevant guidelines for
exposure to radio waves.
The SAR limit recommended by the International Commission on
Non-Ionizing Radiation Protection (ICNIRP) is 2 W/kg averaged over 10g
of tissue.
The highest SAR value for this model phone tested for use at the ear is:
0.468 W/Kg (10g) and when worn on the body is 1.315 W/kg (10g).
This device meets RF exposure guidelines when used either in the
normal use position against the ear or when positioned at least 0.5 cm
away from the body. When a carry case, belt clip or holder is used for
bodyworn operation, it shouldn't contain metal and should position the
product at least 0.5 cm away from your body. In order to transmit data
files or messages, this device requires a quality connection to the
network. In some cases, transmission of data files or messages may be
delayed until such a connection is available. Ensure the above separation
distance instructions are followed until the transmission is completed.
Safety
179
Cautions
The user interface of Google apps (Google Search, Google Maps,
Navigation, etc.) can vary depending on its software version.
Locations are inaccurate when GPS and Wi-Fi are not set.
With the Android operating system, some available Play Store apps only
operate correctly with phones that have a specific screen resolution.
Please be advised that some of the apps on Play Store may not be
available for your phone due to an LCD resolution requirement that
doesn't match your phone. In addition, please be aware that third party
apps with programming defects may cause issues with your phone,
including lock ups and resets.
All of the phone's contents, including content which you create or
download, will be deleted after a Factory Reset.
Use your phone in temperatures between 0ºC and 35ºC, if possible.
Exposing your phone to extremely low or high temperatures may result
in damage, malfunction, or even explosion.
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
- 5GHz WiFi Device
"The use of the 5150 – 5350 MHz band is restricted to indoor use
only."
AT BE BG CH CY CZ DE DK EE EL ES FI FR
HR HU IE IS IT LI LT LU LV MT NL NO PL
PT RO SE SI SK UK AL ME RS MK TR BA XK
To prevent possible hearing damage, don’t listen at high
volume levels for long periods.
Excessive sound pressure from earphones and headphones can cause
hearing loss.
180
LIMITED WARRANTY - USA
Limited Warranty – USA
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN
ARBITRATION PROVISION THAT REQUIRES YOU AND LG (as defined
hereinafter in the Definitions) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT
OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT
PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR
RESOLVING DISPUTES” BELOW.
Should your LG Mobile Phone (“Product”) fail due to a defect in materials
or workmanship under normal and proper use, during the warranty period
set forth below, LG will, at its option, repair or replace the Product. This
limited warranty is valid only to the original retail purchaser of the Product
and applies only when purchased and used within the United States
including U.S. Territories.
Warranty Period Scope of Warranty
Twelve (12) months from date of
original retail purchase (or absent valid
proof of purchase, fifteen (15) months
from manufacture date)
Parts and Labor (internal/ functional
parts only)
Replacement products and parts are warranted for the remaining portion
of the original warranty period or ninety (90) days, whichever is greater.
Replacement products and parts may be new, reconditioned,
refurbished, or otherwise factory remanufactured.
Replaced Products and parts will become the property of LG.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO
THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE
LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
LIMITED WARRANTY - USA
181
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND
REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER
DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE
PRICE PAID BY YOU FOR THE PRODUCT. Some states do not allow the
exclusion or limitation of incidental or consequential damages or
limitations on how long an implied warranty lasts, so the above
exclusions or limitations may not apply to you. This limited warranty
gives you specific legal rights and you may also have other rights that
vary from state to state.
HOW SERVICE IS HANDLED:
The original sales receipt specifying the Product and date of purchase is
required to obtain warranty service.
LG will not re-install or back-up any data, applications, or software that you
have added to your Product. It is therefore recommended that you back-up
any such data or information prior to sending the Product to LG to avoid
permanent loss of such information
You shall bear the cost of shipping the Product to LG Customer Service. LG
shall bear the cost of shipping the Product back to you after completion of
service under this limited warranty.
THIS LIMITED WARRANTY DOES NOT COVER:
(1) Damage or defects of the Product resulting from use of the Product in
other than its normal and customary manner.
(2)
Damage or defects of the Product resulting from abnormal use, abnormal
conditions, improper storage, exposure to moisture or dampness,
unauthorized modifications/connection/repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which are not the
fault of LG, including damage or defects of the Product caused by
shipping, blown fuses, spills of food or liquid.
(3) Damage or defects of the Product caused by transportation and/or
handling, including scratches, dents, chips, and/or other damage to the
finish of your Product including the external housing and cosmetic parts,
LIMITED WARRANTY - USA
182
unless such damage results from defects in materials or workmanship
and is reported within one (1) week of delivery (Call: 1-800-793-8896).
(4) Damage or defects to antennas unless caused directly by defects in
material or workmanship.
(5) Damage or defects of the Product resulting from operating the Product
contrary to the instructions outlined in the Product owner’s manual.
(6) That LG Customer Service was not notified by you of the alleged defect
or malfunction of the Product during the applicable limited warranty
period.
(7) Products with original serial numbers that have been removed, altered,
or cannot be readily determined.
(8) Damage or defects of the Product or missing items to any Product sold
“As Is”, “With all Faults” or similar disclaimer.
(9) Damage or defect of the Product caused by the use of accessories,
parts, consumable cleaning products, or service not provided or
approved by LG.
(10) All plastic surfaces and all other externally exposed parts that are
scratched or damaged.
(11) Products operated outside published maximum ratings.
(12) Replacement of any consumable parts (such as fuses).
The cost of repair or replacement under the above excluded
circumstances shall be borne by you.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL
INFORMATION:
Call 1-800-793-8896 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com.
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville,
AL 35813 ATTN: CIC – Mobile Handsets
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS.
Please call or write for procedures for obtaining warranty service.
LIMITED WARRANTY - USA
183
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR
RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE
PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR
PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean
LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and
each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references
to “dispute” or “claim” shall include any dispute, claim or controversy of
any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or
equitable theory) arising out of or relating in any way to the sale,
condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in
advance of initiating the arbitration by sending a letter to LG at LG
Electronics U.S.A., Inc. Attn: Legal Department- Arbitration 111 Sylvan
Avenue, North Building, Englewood Cliffs, NJ 07632. You and LG agree
to engage in good faith discussions in an attempt to amicably resolve
your claim. The notice must provide your name, address, and telephone
number; identify the product that is the subject of the claim; and
describe the nature of the claim and the relief being sought. If you and
LG are unable to resolve the dispute within 30 days, either party may
proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure
to resolve the dispute during the 30 day period after sending written
notice to LG, you and LG agree to resolve any claims between us only
by binding arbitration on an individual basis, unless you opt out as
LIMITED WARRANTY - USA
184
provided below. Any dispute between you and LG shall not be combined
or consolidated with a dispute involving any other person’s or entity’s
product or claim. More specifically, without limitation of the foregoing,
any dispute between you and LG shall not under any circumstances
proceed as part of a class or representative action. Instead of arbitration,
either party may bring an individual action in small claims court, but that
small claims court action may not be brought on a class or
representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either
you or LG must make a written demand for arbitration. The arbitration
will be administered by the American Arbitration Association (“AAA”) and
will be conducted before a single arbitrator under the AAA’s Consumer
Arbitration Rules that are in effect at the time the arbitration is initiated
(referred to as the “AAA Rules”) and under the procedures set forth in
this section. The AAA Rules are available online at
www.adr.org/consumer. Send a copy of your written demand for
arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written
demand to LG at LG Electronics, U.S.A., Inc. Attn: Legal Department-
Arbitration 111 Sylvan Avenue, North Building, Englewood Cliffs,
NJ07632. If there is a conflict between the AAA Rules and the rules set
forth in this section, the rules set forth in this section will govern. This
arbitration provision is governed by the Federal Arbitration Act.
Judgment may be entered on the arbitrator’s award in any court of
competent jurisdiction. All issues are for the arbitrator to decide, except
that issues relating to the scope and enforceability of the arbitration
provision and to the arbitrability of the dispute are for the court to
decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that
such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
LIMITED WARRANTY - USA
185
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by
the AAA Rules. Except as otherwise provided for herein, LG will pay all
AAA filing, administration and arbitrator fees for any arbitration initiated
in accordance with the AAA Rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses
as long as they are reasonable, by considering factors including, but not
limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’
fees and expenses, an arbitrator can award them to the same extent
that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an
improper purpose (as measured by the standards set forth in Federal
Rule of Civil Procedure 11(b)), then the payment of all arbitration fees
will be governed by the AAA Rules. In such a situation, you agree to
reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the AAA Rules. Except as
otherwise provided for, LG waives any rights it may have to seek
attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may
choose to have the arbitration conducted solely on the basis of (1)
documents submitted to the arbitrator, (2) through a telephonic hearing,
or (3) by an in-person hearing as established by the AAA Rules. If your
claim exceeds $25,000, the right to a hearing will be determined by the
AAA Rules. Any in-person arbitration hearings will be held at a location
within the federal judicial district in which you reside unless we both
agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an
arbitration proceeding. To opt out, you must send notice to LG no later
than 30 calendar days from the date of the first consumer purchaser’s
purchase of the product by either: (i) sending an e-mail to optout@lge.
com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-
LIMITED WARRANTY - USA
186
2973. You must include in the opt out e-mail or provide by telephone: (a)
your name and address; (b) the date on which the product was
purchased; (c) the product model name or model number; and (d) the
IMEI or MEID or Serial Number, as applicable (the IMEI or MEID or
Serial Number can be found (i) on the product box; (ii) on a label on the
back of the product beneath the battery, if the battery is removable; or
(iii) from the settings menu via the following path: Settings > System >
About phone > Status).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice
will be effective to opt out of this dispute resolution procedure. Opting
out of this dispute resolution procedure will not affect the coverage of
the Limited Warranty in any way, and you will continue to enjoy the full
benefits of the Limited Warranty. If you keep this product and do not opt
out, then you accept all terms and conditions of the arbitration provision
described above.
