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If you are having an issue with low mic level on Arctis 7 make sure you update SteelSeries Engine
to 3.9.13 or greater. An issue was addressed that prevented the mic level adjustment from
providing full volume range.
When users have an issue with the Arctis ClearCast mic itâs most often due to poor
positioning. The microphone is highly directional, so it must be placed properly to achieve the
best sound quality and maximize the noise cancelation.
First, make sure that the flat side of the microphone is aimed at your face. Then position the
head of the microphone near the corner of your mouth no more than 1.5â away. See the
diagram for a graphical representation.
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