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30
Technical Notes
If the camera fails to function as expected, check the list of common problems below
before consulting your retailer or Nikon-authorized service representative.
Also, refer to the Reference Manual (PDF format) for further details on how to use this
camera (Aiv).
Troubleshooting
Problem Cause/Solution
A
The camera is on
but does not
respond.
• Wait for recording to end.
–
• If the problem persists, turn the camera off.
If the camera does not turn off, remove and reinsert the
battery or batteries or, if you are using an AC adapter,
disconnect and reconnect the AC adapter.
Note that although any data currently being recorded will
be lost, data that have already been recorded will not be
affected by removing or disconnecting the power source.
The camera
cannot be
turned on.
• The battery is exhausted. 3, 4, 27
• The power switch is enabled a few seconds after the
battery is inserted. Wait a few seconds before pressing the
power switch.
–
The camera
turns off without
warning.
• The camera automatically turns off to save power (auto off
function).
15
• The camera and battery may not work properly at low
temperatures.
27
• The inside of the camera has become hot. Leave the
camera off until the inside of the camera has cooled, and
then try turning it on again.
–
The monitor is
blank.
• The camera is off. 7
• The battery is exhausted. 13
• The camera automatically turns off to save power (auto off
function).
15
• The flash lamp flashes while the flash is charging.
Wait until charging is complete.
–
• The camera is connected to a TV or computer. –
• Time-lapse movie shooting is in progress. –
• The camera and smart device are connected using Wi-Fi
connection and the camera is operated by remote control.
–
The camera
becomes hot.
The camera may become hot when used for an extended
period of time to record movies or send images, or when
used in a hot environment; this is not a malfunction.
–
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