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Troubleshooting
English 49
Information codes
If the dryer fails to operate, you may see an information code on the display panel. To
determine what you should do, check the list of codes in the table below, and then try the
suggested actions.
Code Action
dC
Operating the dryer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
FC
Invalid power source frequency
• Try restarting the cycle.
• If this information code remains, contact a Samsung service center.
AC
Electronic control problem (Invalid Communication).
• Contact a Samsung service center.
HC
High temperature heating check
• Clean the lint lter.
• If this information code remains, contact a Samsung service center.
(enter the line test mode)
9C1
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service center.
tC
The Thermistor1 resistance is very low or high.
• Check for a clogged lint screen
• Check if the vent system is restricted.
• If this information code remains, contact a Samsung service center.
tC5
The Thermistor2 resistance is very low or high.
• Check for a clogged lint screen.
• Check if the vent system is restricted.
• If this information code remains, contact a Samsung service center.
dF
Incorrect door switch.
• Contact a Samsung service center.
3C
The PBA needs to be checked.
• Unplug the power plug and contact a Samsung service center.
If any information code keeps appearing on the screen, contact a Samsung service center.
DV3400T_DC68-03784M-00_EN.indd 49 2020-05-27 11:25:02
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