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12
Problem solving table
FAULT POSSIBLE CAUSES SOLUTION
All the led indicators on the
control panel ash.
Overheating. Switch the machine o and wait for
approximately 15 minutes to allow
cooling and automatic reset of the
thermal overload cutouts.
If the problem persists when the
machine is switched back on again, call
Kitchen Aid after sales service.
The led indicator of the STOP
button ashes, accompanied
by an intermittent acoustic
signal
Insucient vacuum in the
chamber.
• Lid not pressed at start of cycle.
• Lid of vacuum container not
properly tted.
• Lid seal worn or incorrectly
positioned.
• Switch the machine o and wait for
approximately 15 minutes.
If the problem persists when the
machine is switched back on again, call
the Kitchen Aid after sales service.
Upon switching on, all the led
indicators on the control panel
ash for 3 seconds and a long
acoustic signal is emitted.
Pump oil replacement
reminder.
Call the Kitchen Aid after sales service.
The cycle starts (buttons ash)
but the pump does not work.
Overheating. Switch the machine o and wait for
approximately 15 minutes before
switching back on again.
If the problem persists when the
machine is switched back on again, call
the Kitchen Aid after sales service.
The machine does not switch
on
No power supply. Check electrical connection.
If the problem persists when the
machine is switched back on again, call
the Kitchen Aid after sales service.
Insucient vacuum in bag 1. Irregular or insucient
seal on bag.
2. Irregular sealing strip
3. Bag dirty or burst.
4. Bag of unsuitable size for
the product contained
inside.
5. Poor pump performance.
1. Position the bag correctly.
2. Check the state of the teon
covering.
3. Change bag.
4. Select a bag in which the product
does not exceed 2/3 the volume.
If the problem persists when the
machine is switched back on again, call
the Kitchen Aid after sales service
The machine does not seal the
bags.
1. Dirty contacts.
2. Sealing bar element
broken.
3. No power supply.
Release the sealing bar from its two
pins and, clean the two holes on the
bar.
If the problem persists when the
machine is switched back on again, call
the Kitchen Aid after sales service.
Troubleshooting guide
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