1 Upper Handle
2 SmartClean Fingertip Controls
3 Float Stack
4 Easy Remove Brush Window
5 Integrated Carry Handle
6 Dirty Water Tank
7 Foot
8 Solution Spray Trigger
9 Quick Release Cord Wrap
10 Clean Water Tank
11 Lower Cord Wrap
12 Easy Clean Storage Tray
Your BISSELL CrossWave™ machine comes in three easy to assemble components and does not require any tools to assemble. The unit also comes with a two-piece Easy Clean Storage Tray.
WARNING: Do not plug in your CrossWave™ until you are familiar with all instructions and operating procedures.
NOTE: To easily unwrap the cord for use, just turn the quick release cord wrap downward to remove the cord from the cord wrap.
WARNING: To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the hard floor device.
1. The clean water tank is located on the back of the machine.
2. Lift the clean water tank straight up to remove from the machine.
3. Unscrew the cap from the clean water tank. The clean water tank has two measuring volumes depending on the amount of space you would like to clean.
4. For large area cleaning (up to 700 sq ft)
For small area cleaning (<350 sq ft)
5. Screw the cap back onto the clean water tank
6. On the back of the machine, align clean water tank with the grooves and slide tank into place until you hear a click
A few notes about filling the clean water tank:
1. Plug machine into a properly grounded outlet.
2. Select cleaning mode: To start cleaning your hard floors, turn the machine ON pressing the HARD FLOOR button. Once the setting is selected, the dry vacuum will turn on. To turn OFF, press the HARD FLOOR setting a second time.
3. Recline the body of the machine backward to start the brush roll spinning. To stop the brush roll spinning, you will need to stand the machine upright.
4. Before each use, hold the solution spray trigger for 10 seconds to prime the system with cleaning solution. LED lights illuminate when holding the trigger. NOTE: When solution is flowing, you will see bubbles forming at the edges of the brush roll window.
5. To clean, hold the solution spray trigger to apply solution on both forward and backward passes.
6. To dry hard floors faster, release the trigger and clean a second pass without dispensing solution.
TIP: When cleaning excessively dirty or muddy hard floors or if your brush roll looks dirty, use the Easy Clean Storage Tray to rinse your brush roll before cleaning your area rugs.
TIP: For overly challenging and stuck-on messes on your hard floors, activate the RUG mode and hold your CrossWave™ over the mess. Using short passes while holding the trigger allows the multi-surface brush to go to work.
NOTE: Before cleaning area rugs, test an inconspicuous area of the rug for colorfastness. Also, please check manufacturer’s tag before cleaning area rugs for any specialized cleaning instructions. Not for use on silk or delicate area rug
1. Plug machine into a properly grounded outlet.
2. Select cleaning mode: To start cleaning your rugs, turn the machine ON pressing the RUG button. Once the setting is selected, the dry vacuum will turn on. To turn OFF, press the RUG setting a second time.
3. Recline the body of the machine backward to start the brush roll spinning. To stop the brush roll spinning, you will need to stand the machine upright.
4. Before each use, hold the solution spray trigger for 10 seconds to prime the system with cleaning solution. LED lights illuminate when holding the trigger. NOTE: When solution is flowing, you will see bubbles forming at the edges of the brush roll window.
5. To clean, hold the solution spray trigger to apply solution on both forward and backward passes.
6. To dry area rugs faster, release the trigger and clean a second pass without dispensing solution.
NOTE: The RUG button dispenses twice the solution of the HARD FLOOR button to help with area rug cleaning.
TIP: For the most thorough clean, make 4 wet passes and 4 dry passes using overlapping strokes over each area you clean on your rugs.
ATTENTION: Do not over wet carpet. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.
WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
1. To release dirty water tank, press down on recessed button on the top of the dirty tank.
2. Grab the front handle while pressing down on button and pull dirty water tank away from the unit.
3. Grasp top of dirty water tank in recessed areas on each side of the filter and pull upward to remove the top of the tank.
Did You Know? The Float is what prevents your dirty tank from overflowing. When your dirty tank is full, the float will shut off your suction motor creating a high pitched sound indicating it is time to empty your dirty water tank.
4. Pour dirty water and debris out. Rinse the inside of the dirty water tank.
5. Remove the filter from the top of the dirty water tank by pulling it up.
6. Hand wash the vacuum filter and screen with warm water and mild detergent.
7. Rinse the float located at the bottom of the top of the dirty water tank.
WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
8. If the inside area where the dirty water tank sits is dirty, wipe it clean with a rag or towel.
9. Leave parts out to dry before reassembling.
10. Place vacuum filter back into the top of the dirty water tank.
NOTE: Make sure to clean your dirty tank and let all components dry out after each use to keep your product at its best.
11. Once parts are dry, reassemble and replace the top of dirty water tank.
12. Angle the dirt tank back into body of machine inserting bottom first. Then tilt the top of the dirt tank toward the machine and push into place until you hear a click.
WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
1. Grasp brush roll window at the front and pull upward to remove.
2. Pull brush roll out by grabbing the brush roll tab and pulling upward.
3. With warm water, rinse your brush roll window and brush roll
4. If your brush roll chamber is dirty, clean with a rag or towel.
5. Let your brush roll and brush roll window chamber dry before reassembling.
TIP: Running your machine with a wet brush roll will help the brush roll dry faster. The trigger should not be pressed.
NOTE: The brush roll is not dishwasher or automatic washing machine safe. Please follow cleaning instructions.
6. Replace brush roll by inserting the brush roll end into the right side of the foot. Then lock the pull tab into place by pressing downward.
7. Replace the brush roll window by first lining up both brush window tabs with the edges of the foot. Then press the window back into place until you hear a click.
WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
1. Place unit on self-cleaning storage tray
2. Pour water to the MAX line of the self-cleaning storage tray
3. Turn the machine ON by pressing the Hard Floor button.
4. Recline the machine while in storage tray. Allow the machine to run for 10-15 seconds until all water is picked up. Repeat as needed.
5. Grasp brush roll window at the front of the window and pull upward to remove.
6. Pull brush roll out by grabbing the brush roll tab and pulling upward.
7. Place the brush roll upright in the Brush Roll Drying Tray to dry
WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
8. Replace brush roll by inserting the brush roll end into the right side of the foot. Then lock the pull tab into place by pressing downward.
9. Replace the brush roll window by first lining up the brush window tabs with the edges of the foot. Then press the window back into place until you hear a click.
Machine Storage: Put the unit away in a closet or basement until the next use. Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and will void the warranty.
NOTE: Any solution remaining in the clean water tank should be emptied prior to machine storage.
WARNING: To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.
1. Reduced spray OR no spray
2. Loss of suction power
3. Brush roll is not turning
4. Machine won’t turn on
5. Machine is leaking
