What’s in the Box? ......................................... 4
Assembly & Charging the Battery ........4
Cleaning Your Floors .................................... 5
Sanitising Hard Floors .................................. 6
Emptying the Dirty Water Tank .............. 6
Using the Clean-Out Cycle ........................ 7
After-Cleaning Care ...................................... 7
Troubleshooting .............................................. 9
Limited Warranty ......................................... 10
CrossWave
®
OmniFind
™
ALL-IN-ONE MULTI-SURFACE CLEANER
4007F, 4008H
A
C
D
E
B
Product Overview
A. Dirty Tank Indicator
B. Battery Display
C. Power On/Off Button
D. Cleaning Mode Button
(Hard Surface/Area Rug)
E. Clean-Out Cycle Button
F. Dirty Water Tank
G. Brush Roll Window
H. Clean Water Tank
I. FurFinder Headlights
H
I
F
G
2 global.BISSELL.com
IMPORTANT SAFETY INSTRUCTIONS
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
• This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the
appliance.
• Floor slippery when wet.
• The appliance has to be unplugged after use and before carrying out user
maintenance on the appliance.
• Unplug the charger from electrical socket when not in use, before cleaning
maintaining or servicing the appliance.
• Read all instructions before using your appliance.
• If the battery charger is damaged, it must not be used until it has been
repaired.
• Use indoors only.
• Use only cleaning products intended for use with this appliance to prevent
internal component damage. See the Cleaning Formulas section of this
guide.
• Do not allow to be used as a toy. Close attention is necessary when used by
or near children.
• Do not use for any purpose other than described in this user guide. Use only
manufacturer’s recommended attachments.
• If the charger supply cable is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified person in order to
avoid a hazard.
• Do not pull or carry by cord, use cord as a handle, close door on cord, or pull
cord around sharp edges or corners. Do not run appliance over cord. Keep
cord away from heated surfaces.
• Do not unplug charger by pulling on cord. To unplug, grasp the plug, not
the cord.
• Do not handle charger plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked;
keep openings free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings
and moving parts of the appliance and its accessories.
• Turn OFF all controls before plugging or unplugging charger.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible materials (lighter fluid,
gasoline, kerosene, etc.) or use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
• Do not use without filters in place.
• Risk of injury from moving parts. brush may start unexpectedly. Unplug
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:
SYMBOL EXPLANATION
Caution.
Read operator’s manual.
Risk of fire.
Risk of electric shock.
For indoor use only.
Do not expose to rain.
Use only BISSELL® cleaning formulas intended
for use with this machine.
Protection against moving parts.
Risk of automatic start-up.
Always turn unit off prior to charging.
Detachable power supply unit.
This symbol on the product and/or
accompanying documents means that used
electrical and electronic products should not
be mixed with general household waste. For
proper treatment, recovery and recycling,
please take this product to designated
collection points. Please contact your local
authority for further details of your nearest
designated collection point.
SYMBOL EXPLANATION
This symbol means to recycle. Do not mix
batteries with general household waste.
Recycle used batteries at your nearest
recycling center.
Allow parts to dry.
Use warm water, temperature up to 60°C.
Check the manufacturer’s tag before cleaning
textile. “W” on the tag as shown means you
can use your cleaner.
Lock.
Do not freeze.
Direct current.
Suitable for use by children at least 8 years old.
Recycle Li-Ion battery.
Australia Compliance RCM
Warning: Slippery surface.
Clean out cycle. Automatic self-cleaning cycle
after use.
Corrugated recycles.
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before cleaning or servicing.
• Do not turn your appliance ON until you are familiar with all instructions and
operating procedures.
• Do not use appliance in an enclosed space filled with vapors given off by
oil-based paint, paint thinner, some moth-proofing substances, flammable
dust, or other explosive or toxic vapors.
• Do not use to pick up toxic material (chlorine bleach, ammonia, drain
cleaner, etc.)
• Plastic film can be dangerous. To avoid danger of suffocation, keep away
from children.
• This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children without supervision.
• CAUTION: Only allow children at least 8 years old to use the battery charger.
Give sufficient instruction so that the child is able to use the battery charger
in a safe way and explain that it is not a toy and must not be played with.
Instruct the child not to try and recharge non-rechargeable batteries
because of the danger of eruption.
• Recycle batteries, do not mix with household waste.
• The appliance is only to be used with the power supply unit provided with
the appliance.
• For the purposes of recharging the battery, only use the detachable supply
unit provided with this appliance.
• Unplug charger from electrical socket when not in use, before cleaning,
maintaining or servicing the appliance, and if your appliance has an
accessory tool with a moving brush, before connecting or disconnecting
the tool.
• This appliance must only be supplied at safety extra low voltage
corresponding to the marking on the appliance.
• If appliance is not working as it should, has been dropped, damaged, left
outdoors, or dropped into water; do not attempt to operate it and have it
repaired at an authorized service center.
• Liquid must not be directed toward equipment containing electrical
components.
• Use only the type and amount of liquids specified under the operations
section of this guide.
• Do not use non-rechargeable batteries.
• This appliance contains lithium ion type batteries that are non-replaceable.
• Do not charge with damaged charger or plug. If appliance is not working as
it should, has been dropped, damaged, left outdoors or dropped into water,
have it repaired by a qualified technician.
• Recharge appliance only with the charger specified by the manufacturer. A
charger that is suitable for one type of battery pack may create a risk of fire
when used with another battery pack.
• Do not expose battery pack or appliance to fire or excessive temperature.
Exposure to fire or temperature above 130°C may cause explosion.
• Do not incinerate the appliance even if it is severely damaged. The batteries
can explode in a fire.
• Unplug before connecting to docking station.
• Use only with charger **SIL, Model SSC-297100AU**
4 global.BISSELL.com
Assembly & Charging the Battery
To activate, make sure machine is fully charged before first use. If machine has been in storage for
over 6 months, charge fully before using.
1. Firmly insert the handle in to
the body of the machine until
it clicks.
2. Plug charging cable into
wall.
3. Place machine on tray and
ensure charging icon is lit up.
Let charge for 4 hours or until
battery reaches 100% charge.
Remove cardboard insert from bottom of foot before first use.
SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY. COMMERCIAL USE OF THIS UNIT VOIDS THE MANUFACTURER’S WARRANTY.
IMPORTANT INFORMATION
• Keep appliance on a level surface.
• If your appliance has a motorised brush roll, do not leave machine running in the same spot without the handle fully upright.
• Do not store where freezing may occur.
Handle Body 3-in-1 Docking
Station + Charging
Cable
Trial Formula Extra Brush Roll
(varies by model)
TOOLS INCLUDED IN BOX WILL DIFFER BY MODEL
To see what’s included with your purchase,
check the "Carton Contents" list on the top flap of the box.
global.BISSELL.com 5
Cleaning Your Floors
1. Remove clean water tank by
pressing latch and tilting tank
backward.
2. Flip the cap open. Fill with
warm (140°F/60°C MAX) tap
water to water fill line. Do
not use boiling water. Do not
heat water in microwave. Add
cleaning formula* to formula
fill line.
3. Close cap. Reinsert bottom
of tank and tilt tank toward
machine until it clicks.
4. Press power button to turn
machine ON.
5. Press cleaning mode button to switch between hard surface
mode and area rug mode.
Hard Floor: Everyday messes on sealed hard floors, like tracked-
in mud, spilled cereal and milk, coffee, and more.
Area Rug: Refresh and clean dry messes, like crumbs, dirt, hair,
and more.
6. For best results, move
machine forward to wet floor
and backward to extract water.
7. If the dirty tank is full,
dirty tank indicator light will
illuminate on the display.
Empty the tank.
*Compatible BISSELL formulas include: Hard Surface Sanitise & Multi-Surface Pet
FEBREZE used under license from The Procter & Gamble Company or its affiliates.
6 global.BISSELL.com
Sanitizing Hard Floors
Emptying the Dirty Water Tank
BISSELL Hard Floor Sanitize formula is for use on hard, sealed floors only. Do not use on carpet or
area rugs. Read formula container label fully prior to use.
1. Follow cleaning instructions to remove visible
messes. To sanitize: Using BISSELL Hard Floor
Sanitize formula with machine in Hard Surface
mode, make forward and backward passes.
Solution will dispense automatically.
2. Allow floor to remain visibly wet with
formula for five minutes. This may require
additional passes in Hard Surface mode.
1. To release dirty water tank,
press the button on the top
of the dirty water tank, grab
the front handle and pull the
tank out.
2. Hold the top of the tank
near the sides of the filter and
pull up to remove. Remove the
filter from the top of the dirty
water tank by pulling on filter
tabs. Remove debris from filter
and mesh screen.
3. Pull strainer tab up and out
of tank to separate debris from
dirty water. Dispose of debris.
4. Pour dirty water out and
rinse tank.
5. Reassemble dirty water
tank by placing strainer back
in tank, inserting filter into lid,
and placing lid back on the
dirty water tank.
6. Insert bottom of tank first.
Tilt tank towards machine until
it clicks into place.
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Using the Clean-Out Cycle
After-Cleaning Care
1. Empty dirty water tank
(pg 5). Ensure solution in clean
water tank reaches the Clean-
Out Cycle line.
2. Place the machine on the
3-in-1 Docking Station. Ensure
the docking station is plugged
in.
3. Push Clean-Out Cycle
Button to start 40-second
cycle.
4. To release the brush roll
window, pull the top of the
window towards you.
5. Pull brush roll tab on the
left to remove.
6. Place brush roll in brush
holder on dock to dry. Empty
dirty water tank (pg 5).
1. Empty and rinse dirty water
tank (pg 5). Remove filter from
top of tank by grabbing tabs
on filter and lifting up. Remove
any debris from under filter.
2. Wash filter and screen
with warm water and mild
detergent. Rinse bottom of
tank cover. Rinse all debris
from dirty tank cover.
3. Pull brush roll window to
remove.
CONTINUED ON NEXT PAGE
8 global.BISSELL.com
After-Cleaning Care (continued)
4. Hand wash brush roll and
window with water and mild
detergent.
5. Remove machine from dock
to wipe out tray. Do not rinse
tray under faucet to avoid
water entering charging plug.
6. Leave all parts out to
dry for 24 hours before
reassembling.
7. Reassemble dirty water
tank by placing strainer back
in tank, inserting filter into lid,
and placing lid back on the
dirty water tank.
8. Insert bottom of tank into
machine first. Tilt tank towards
machine until it clicks into
place.
9. Insert right side of brush roll
and rotate downward until tab
on left side of brush is locked
in place.
10. Reinstall window by lining
up tabs on bottom edges of
foot and rotating towards
machine. Press down until
window clicks into place.
Any other maintenance or servicing not included in this manual should be performed by an
authorised service representative.
global.BISSELL.com 9
Problem Possible Cause Remedies
Streaking or
loss of suction
power
Brush roll window is not
latched.
Reinstall brush roll window.
Debris channel in foot is
clogged.
Clean channel with a paper towel.
Filter is clogged and/or is wet.
Remove debris clogging the screen, then clean
and dry filter.
Mesh screen in dirt tank is
clogged.
Remove debris from mesh screen and empty
tank.
Filter is clogged.
Remove filter and remove any debris from filter
screen or underneath the filter.
Filter is wet.
Check screen and paper pleats for moisture.
Allow to dry for 24 hours before reinstalling.
Brush roll is wet and dirty. Clean and dry brush roll.
No spray
Clean water tank or lid is
damaged.
Remove tank from machine and inspect for
damage on tank and/or lid. If damage is found,
contact BISSELL Consumer Care.
Dirty water tank is damaged.
Remove tank from machine and inspect for
damage. If damage is found, contact BISSELL
Consumer Care.
Dirty water tank is full. Empty tank.
Battery icon
blinking
Battery communication error. Contact BISSELL Consumer Care.
Foot light
blinking
Brush roll stuck.
Remove brush roll window and brush roll
to check for debris in foot. Remove any
accumulated hair or debris from brush roll.
Cleaning mode
and clean out
cycle lights
flashing
Motor error. Contact BISSELL Consumer Care.
The battery is to be disposed of safely. See global.BISSELL.com for battery removal instructions.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit global.BISSELL.com.
10 global.BISSELL.com
Limited Warranty
This limited warranty is provided by BISSELL® International Trading
Company B.V. (“BISSELL”) and applies in Australia and New Zealand.
It gives you specific rights. It is offered as an additional benefit to
your rights under law. You also have other rights under The Australian
Consumer Law or New Zealand Consumer Laws, whichever applies to
you. You can find out about your legal rights and remedies by contacting
your local consumer advice service. Nothing in this warranty will replace
or lessen any of your legal rights or remedies. If you need additional
instruction regarding this warranty or have questions regarding what it
may cover, please contact BISSELL Consumer Care or contact your local
distributor.
This warranty is given to the current owner of the product with the
original sales receipt. The original sales receipt must include the
product(s) purchased, the date purchased, and which country it was
purchased from new. You must be able to evidence the date of purchase
and show the product was purchased in Australia or New Zealand to
submit a claim under this warranty. You will receive the warranty that is
applicable to the country where your product was originally purchased,
as shown on the original sales receipt. If you use the product outside
of the country where it was purchased, your warranty may be void in
BISSELL’s sole discretion. It may be necessary to obtain some of your
personal information, such as a mailing address, to fulfill the terms of
this warranty. Any personal data will be handled pursuant to BISSELL’s
Privacy Policy, which can be found at global.BISSELL.com/privacy-policy.
Limited 2-, or 3-Year Warranty (varies by model)
Model 4007F: Limited 2-Year Warranty
Model 4008H: Limited 3-Year Warranty
For the specified duration above from the date of purchase by the
original purchaser, subject to the *EXCEPTIONS AND EXCLUSIONS identified
below, BISSELL will repair or replace (with new, refurbished, lightly used,
or remanufactured components or products), at BISSELL’s option, free of
charge, any defective or malfunctioning part or product.
BISSELL recommends that the original packaging and original proof of
purchase with the date of purchase and country where purchased be
kept for the duration of the warranty period in case you want to redeem
the warranty during the warranty period. Keeping the original packaging
will assist with any necessary re-packaging and transportation but is not
a condition of the warranty.
If your product is replaced by BISSELL under this warranty, then the
new item will benefit from the remainder of the term of this warranty
(calculated from the date of the original purchase). The period of this
warranty shall not be extended whether or not your product is repaired
or replaced.
*Conditions of Warranty
This warranty applies to products used for personal domestic use
and not commercial or hire purposes. Consumable components and
attachments such as filters, belts, shells, water tanks, scraping strips,
brushes, and mop pads, which must be replaced or serviced by the user
from time to time, are not covered by this warranty.
This warranty does not apply to any defect arising from fair wear and
tear, including but not limited to the battery discharging time shortening
due to the aging or use. Damage or malfunction caused by the user
or any third party whether as a result of accident, negligence, abuse,
neglect, or any other use not in accordance with the user guide is not
covered by this warranty. An unauthorised repair (or attempted repair)
may void this warranty whether or not damage has been caused by that
repair/attempt. Removing or tampering with the Product Rating Label on
the product or rendering it illegible will void this warranty.
Except as set out below, BISSELL and its distributors are not liable for any
loss or damage that is not foreseeable or for incidental or consequential
damages of any nature associated with the use of this product including
without limitation loss of profit, loss of business, business interruption,
loss of opportunity, distress, inconvenience, or disappointment. Except
as set out below, BISSELL’s liability will not exceed the purchase price of
the product.
BISSELL does not exclude or limit in any way its liability for (a) death
or personal injury caused by our negligence or the negligence of
our employees, agents or subcontractors; (b) fraud or fraudulent
misrepresentation; (c) or for any other matter which cannot be excluded
or limited under law.
To make a claim under this warranty contact BISSELL Australia PTY LTD
(details below). Contact BISSELL prior to returning any goods. Where
agreed, BISSELL will reimburse reasonable postage / handling costs
(if any) for returning goods to BISSELL. To claim expenses incurred in
making a claim under this warranty please provide BISSELL with a copy
of the receipt of the expenses by email or post.
For Australian Consumers Only: Our goods come with guarantees that
cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Important Notes
Please keep your original sales receipt. It provides proof of the date of
purchase and where it was purchased in the event of a warranty claim.
See warranty for details.
Please note that using your BISSELL machine outside of its country of
original purchase and/or use with a power converter may damage your
BISSELL machine and damage caused by mismatched power voltage will
not be covered by your warranty.
Please note that putting vinegar, bleach, dish soap, detergent,
homemade soap, and other non-BISSELL products in your BISSELL
machine may damage your BISSELL machine. Damage caused by using
non-BISSELL products in your machine will not be covered by your
warranty.
Consumer Care
If your BISSELL product should require service or to claim under our
limited guarantee, please contact us.
Australia
Telephone: 1300 247 735
Website: BISSELL.com.au
Address: 789 Springvale Road, Mulgrave, Victoria 3170
Email: c[email protected]
New Zealand
Telephone: 0800 247 735
Website: BISSELL.co.nz
Address: 789 Springvale Road, Mulgrave, Victoria 3170
Email: c[email protected]
global.BISSELL.com 11
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©2024 BISSELL Inc. All rights reserved.
Part Number 1643229 06/24 v1
