User Manual Samsung HW-A60M/ZA 3.1ch Soundbar w/ Dolby 5.1 / DTS Virtual:X (2021)

Samsung HW-A60M/ZA 3.1ch Soundbar w/ Dolby 5.1 / DTS Virtual:X (2021) - Use Manual - Use Guide PDF.
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User Manual

• Owner's manual - (English)

Specification

• Spec Sheet (web) - (English)

Table of contents

• CHECKING THE COMPONENTS
• CONNECTING THE SOUNDBAR
• CONNECTING AN EXTERNAL DEVICE
• CONNECTING A USB STORAGE DEVICE
• CONNECTING A MOBILE DEVICE
• USING THE REMOTE CONTROL
• INSTALLING THE WALL MOUNT
• SOFTWARE UPDATE
• TROUBLESHOOTING
• SPECIFICATIONS AND GUIDE

CHECKING THE COMPONENTS

• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

• To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.

• The appearance of the accessories may differ slightly from the illustrations above.

Inserting Batteries before using the Remote Control (AA batteries X 2)

Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the back cover back into position.

PRODUCT OVERVIEW

Front Panel / Top Panel of the Soundbar

• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.

• When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.

• If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio Setup menu of your TV. Refer to the owner’s manual supplied with your TV.

Bottom Panel of the Soundbar

1. USB (5V 0.5A)
   • Connect a USB device here to play music files stored on the USB device through the Soundbar.
2. DC 24V (Power Supply In)
   • Connect the AC/DC power adapter.
3. HDMI
   • Inputs digital video and audio signals simultaneously using an HDMI cable. Connect to the HDMI output of an external device.
4. HDMI TO TV (ARC)
   • Connect to the HDMI (ARC) port on a TV.
5. DIGITAL AUDIO IN (OPTICAL)
   • Connect to the digital (optical) output of an external device.

• When disconnecting the power cable of the AC/DC power adapter from a wall outlet, pull the plug. Do not pull the cable.

• Do not connect this unit or other components to an AC outlet until all connections between components are complete.

CONNECTING THE SOUNDBAR

Connecting Electrical Power

Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order:

1. Connect the power cord to the Subwoofer.

2. Connect the power output cable to the power adapter, and then to the Soundbar.

3. Connect the power cord to a wall socket.

See the illustrations below.

• For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

• Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Connecting the Soundbar to the Subwoofer

When the subwoofer is connected, you can enjoy rich bass sound.

Automatic connection between the Subwoofer and the Soundbar

When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the subwoofer is automatically connected to the Soundbar.

• When auto pairing is complete, the blue indicator at the rear of the subwoofer turn on.

LED Indicator Lights on the Rear of Subwoofer

Manually connecting the Subwoofer if automatic connection fails

Before performing the manual connection procedure below:

• Check whether the power cables for the Soundbar and subwoofer are connected properly.

• Make sure that the Soundbar is turned on.

1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.

• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks

2. Press and hold the Up button on the remote control for at least 5 seconds.

• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.

• The Soundbar will automatically power on when ID SET is complete.

3. Check if the LINK LED is solid blue (connection complete).

The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

NOTES

• Do not connect the power cord of this product or your TV to a wall outlet until all connections between components are complete.

• Before moving or installing this product, be sure to turn off the power and disconnect the power cord.

• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking blue several times.

• If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar, interference may cause some sound interruption.

• The maximum transmission distance of the main unit’s wireless signal is about 32.8 ft (10 m), but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all because the wireless signal cannot penetrate metal.

PRECAUTIONS

• Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water and moisture.

• For optimal listening performance, make sure that the area around the wireless subwoofer and the Wireless Receiver Module (sold separately) is clear of any obstructions.

Connecting an SWA-9100S (Sold Separately) to your Soundbar

Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9100S, sold separately) to your Soundbar.

1. Connect the Wireless Receiver Module to 2 Surround Speakers.

– When connecting the speaker cable, connect the core wire to the speaker.

– The speaker cables are color coded.

2. Check the standby status of the Wireless Receiver Module after plugging it into an electrical outlet.

• The LINK LED indicator (blue LED) on the Wireless Receiver Module blinks. If the LED does not blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for 5~6 seconds until the LINK LED indicator blinks (in Blue). For more about the LED, please refer to the SWA-9100S user manual.

3. Press and hold the Up button on the remote control for at least 5 seconds.

• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.

• The Soundbar will automatically power on when ID SET is complete

4. Check if the LINK LED is solid blue (connection complete).

The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Receiver Module.

5. If the SWA-9100S is not connected, repeat the procedure from Step 2.

CONNECTING TO YOUR TV

Hear TV sound from your Soundbar through wired or wireless connections.

• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV’s remote control.

– This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when you connect the Soundbar to the TV using an optical cable.

– This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute.

Method 1. Connecting with a Cable

Connecting using an Optical Cable

Pre-connection Checklist

• When both the HDMI cable and optical cable are connected, the HDMI signal is received first.

• When you use an optical cable and the terminals have covers, be sure to remove the covers.

1. Connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar to the OPTICAL OUT port of the TV with a digital Optical Cable.

2. Press the (Source) button on the top panel or remote control, and then select the “D.IN” mode.

Connecting a TV using an HDMI Cable

CAUTION

• When both the HDMI cable and optical cable are connected, the HDMI signal is received first.

• To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV sound may not be output.

• The recommended cable is High Speed HDMI Cable with Ethernet.

1. With the Soundbar and TV turned on, connect the HDMI cable (not supplied) as shown in the figure.

2. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV sound.

• If TV sound is inaudible, press the (Source) button on the remote control or on the top of the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence, and TV sound is played.

• If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable (not supplied) is connected to the correct port.

• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar

NOTES

• HDMI is an interface that enables the digital transmission of video and audio data with just a single connector.

• If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port.

• We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 0.55 inches (14 mm).

• This function is not available if the HDMI cable does not support ARC.

• When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may use different words for Dolby Digital and PCM depending on the TV manufacturer.)

Method 2. Connecting Wirelessly

Connecting a TV via Bluetooth

When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

• Only one TV can be connected at a time.

The initial connection

1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.

(OR)

a. Press the (Source) button on the top panel and then select “BT”. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record.

b. When “BT READY” appears, press and hold the (Source) button on the top panel of the Soundbar for more than 5 seconds to display “BT PAIRING”.

2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)

3. Select “[AV] Samsung Soundbar A6-Series” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.

• When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.

4. You can now hear TV sound from the Soundbar.

If the device fails to connect

• If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar A6-Series”) appears in the list, delete it.

• Then repeat steps 1 through 3.

NOTE

• After you have connected the Soundbar to your TV the first time, use the “BT READY” mode to reconnect.

CONNECTING AN EXTERNAL DEVICE

Connect to an external device via a wired connection or Bluetooth connection to play the external device’s sound through the Soundbar.

Connecting using an Optical Cable

1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT port of the Source Device using a digital Optical Cable.

2. Select “D.IN” mode by pressing the (Source) button on the top panel or on the remote control.

Connecting using an HDMI Cable

1. Connect an HDMI cable (not supplied) from the HDMI port on the back of the product to the HDMI OUT port on your digital device.

2. Connect an HDMI cable (not supplied) from the HDMI TO TV (ARC) port on the back of the product to the HDMI IN port on your TV.

3. Press the (Source) button on the top panel or on the remote control, and then select “HDMI”.

4. “HDMI” mode is displayed on the Soundbar display panel and sound plays.

CONNECTING A USB STORAGE DEVICE

You can play music files located on USB storage devices through the Soundbar

1. Connect the USB device to the USB port on the bottom of the product.

2. Press the (Source) button on the top panel or on the remote control, and then select “USB”.

3. “USB” appears in the display screen.

4. Play music files from the USB storage device through the Soundbar.

• The Soundbar automatically turns off (Auto Power Down) if no USB device has been connected for more than 20 minutes

File Format Type Compatibility list

• If there are too many folders (about 200) and files (about 2000) stored on the USB device, it may take the Soundbar some time to access and play files.

CONNECTING A MOBILE DEVICE

Connecting via Bluetooth

When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

• The connection is limited to one TV or two Bluetooth devices at the same time

The initial connection

1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.

(OR)

a. Press the (Source) button on the top panel and then select “BT”. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record.

b. When “BT READY” appears, press and hold the (Source) button on the top panel of the Soundbar for more than 5 seconds to display “BT PAIRING”.

2. On your device, select “[AV] Samsung Soundbar A6-Series” from the list that appears. • When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → “BT” appears in the front display.

3. Play music files from the device connected via Bluetooth through the Soundbar

Bluetooth Multi connection

The Soundbar can be connected to 2 Bluetooth devices at the same time.

1. Connect the Soundbar to up to two Bluetooth devices. (See page 19)

2. Play music from one of the connected Bluetooth devices while two devices are connected.

3. If music is played from the Bluetooth device “B” while playing from the device “A”, the music is started playing on the device “B” and automatically being stopped/paused playback on the device “A”.

4. In versions prior to AVRCP V1.4, the switching time of the device playing music may be delayed.

NOTES

• The device can be switched by notification or alarm on some devices.

• Some devices do not support Bluetooth multi connection.

• “BT PAIRING” mode stops when no device is paired within 3 minutes.

• Switching devices may take about 7 seconds on some apps.

• If you attempt to connect a 3rd Bluetooth device, the A or B devices will be disconnected. (A device that is not currently playing will be disconnected.)

• Only one Samsung TV, or 2 Bluetooth devices can be connected at the same time. • The Soundbar will be disconnected from Bluetooth devices when it receives a connection request from a Samsung TV.

USING THE REMOTE CONTROL

How to Use the Remote Control

Adjusting the Soundbar volume with a TV remote control

Adjust the Soundbar volume using the TV’s remote control.

• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported.

• Set the TV speaker to External Speaker to use this function.

• Manufacturers supporting this function: VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA

1. Turn Off the Soundbar.

2. Push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”.

Using the Hidden Buttons (Buttons with more than one function)

Output specifications forthe different sound effect modes

• The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the vendor you purchased the Soundbar from.

INSTALLING THE WALL MOUNT

Installation Precautions

• Install on a vertical wall only.

• Do not install in a place with high temperature or humidity.

• Verify whether the wall is strong enough to support the product’s weight. If not, reinforce the wall or choose another installation point.

• Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster board, iron board, wood, etc.). If possible, fix the support screws into wall studs.

• Purchase wall mounting screws according to the type and thickness of the wall you want to mount the Soundbar on.

– Diameter: M5

– Length: 1 3/8 inches (35 mm) or longer recommended.

• Connect cables from the unit to external devices before you install the Soundbar on the wall.

• Make sure the unit is turned off and unplugged from the power source before you install it. Otherwise, it may cause an electric shock.

Wallmount Components

1. Place the Wall Mount Guide against the wall surface.

• The Wall Mount Guide must be level.

• If your TV is mounted on the wall, install the Soundbar at least 2 inches (5 cm) below the TV.

2. Align the Wall Mount Guide’s Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape.

• If you are not mounting below a TV, place the Center Line in the center of the installation area.

3. Push a pen tip or sharpened pencil tip through the center of the A-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide.

4. Using an appropriately sized drill bit, drill a hole in the wall at each marking.

• If the markings do not correspond to the positions of studs, make sure you insert appropriate anchors into the holes before you insert the support screws. If you use anchors, make sure the holes you drill are large enough for the anchors you use.

5. Push a screw (not supplied) through each Holder-Screw, and then screw each screw firmly into a support screw hole.

6. Install the 2 Bracket-Wall Mounts in the correct orientation on the bottom of the Soundbar using 2 Screws

• When assembling, make sure the hanger part of the Bracket-Wall Mounts are located behind the rear of the Soundbar. Rear of Soundbar

7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall

8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

• Insert the Holder-Screws into the wide (bottom) part of the Bracket-Wall Mounts, and then slide the Bracket-Wall Mounts down so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

SOFTWARE UPDATE

Samsung may offer updates for the Soundbar’s system firmware in the future.

If an update is offered, you can update the firmware by connecting a USB device with the firmware update stored on it to the USB port on your Soundbar. For more information about how to download update files, go to the Samsung Electronics website at https://www.samsung.com/us/support/ downloads/.

Then, select the product type or enter the model number of your Soundbar, select the Software & Apps option, and then Downloads. Note that the option names can vary.

Update Procedure

After the update completes, all your customized user settings are maintained.

1. Connect a USB thumb drive to the USB port on your computer. Important: Make sure there are no music files on the USB thumb drive. This may cause the firmware update to fail.

2. Go to https://www.samsung.com/us/ support/downloads/ on your computer select Enter Model Number and enter the model of your Soundbar. Select manuals and downloads and download the latest software file.

3. Save the downloaded software to a USB stick and select “Extract Here” to unzip the folder.

4. Turn off the Soundbar and connect the USB stick containing the software update to the USB port.

5. Power on the Soundbar, press the (Source) button on the Soundbar, and then select the “USB” mode. “UPDATE” appears on the display, starting the update. Soundbar is rebooted automatically when the update is completed.

• This product has a DUAL BOOT function. If the firmware fails to update, you can update the firmware again.

• During update, do not turn it off or remove the USB.

• If the latest version is already installed on the Soundbar, the update will not install.

• Depending on the USB type, update may not be supported.

6. Restore your settings on the Soundbar

TROUBLESHOOTING

Refer to the table below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Soundbar does not turn on.

• Check whether the power cord of the Soundbar is correctly inserted into the outlet.

Soundbar works erratically.

• After removing the power cord, insert it again.
• Remote the power cord from the external device and try again.
• If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power. (See page 3.)

In case the remote control does not work.

• Point the remote directly at the Soundbar.
• Replace the batteries with new ones.

Soundbar does not output any sound.

• The volume of the Soundbar is too low or muted. Adjust the volume. ;
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
• For sound output of the TV, select Soundbar. (Samsung TV: Home → Settings → Sound → Sound Output → Select Soundbar)
• The cable connection to the Soundbar may not be loose. Remove the cable and connect again.
• Remove the power cord completely, reconnect, and turn the power on.
• Reset the product and try again. (See page 32.)

Subwoofer does not output any sound.

• Check whether the LED indicator on the rear of the Subwoofer is on in blue. Reconnect the Soundbar and Subwoofer if the indicator is blinking in blue or turned red. (See page 7.)
• You may experience an issue if there is an obstacle between the Soundbar and Subwoofer. Move devices to an area away from obstacles.
• Other devices sending radio frequency signals in proximity may interrupt the connection. Keep your speaker away from such devices.
• Remove and reconnect the power plug.

The Subwoofer volume is too low.

• The original volume of the content you are playing may be low. Try adjusting the Subwoofer level. (See page 25.)
• Bring the Subwoofer speaker closer to you.

In case the TV is not connected via HDMI TO TV (ARC).

• Check whether the HDMI cable is correctly connected to the ARC terminal. (See page 12.)
• Connection may not be possible due to the connected external device (set-top box, game machine, etc.). Directly connect the Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home → Settings → General → External Device Manager → Anynet+ (HDMI-CEC) ON)

Sound drops out when connected via Bluetooth.

• Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth moves too far away from the Soundbar, it may cause the sound to drop out. Move the device closer to the Soundbar.
• If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, sound may drop out. Check the installation environment and conditions for use.

Bluetooth multi connection does not work.

• When the TV is connected to the soundbar, Bluetooth multi connection may not operate. Disconnect the Soundbar from the TV and try again.
• Check whether the Bluetooth Multi connection setting is turned on. (Refer to the “Soundbar does not connect via Bluetooth.” section.)
• Disconnect the device currently playing, pair with the device that you want to connect, and reconnect the previous device.
• If the sound is inaudible even after connecting properly, refer to the “Sound drops out when connected via Bluetooth.” section.

Soundbar does not turn on automatically with the TV.

• When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV.

SPECIFICATIONS AND GUIDE

Specifications

NOTES

• Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.

• Weight and dimensions are approximate.

See other models: HW-A45C/ZA HW-Q59CT/ZA HW-S61A/ZA HW-S60A/ZA HW-Q800A/ZA