Loading ...
Loading ...
Loading ...
24
Repair Services
When you find your turntable not working
properly, first review the suggestions listed in
“Troubleshooting” to find out if your problem
needs repair.
If the suggestions do not help solving the
problem, contact your dealer or the customer
support website. (See page 26.)
Spare components retention period:
Sony retains functional turntable components
for repair (components required to maintain
the turntable functions) for at least eight years
after discontinuation of the product, as
instructed by the Ministry of Economy, Trade
and Industry of Japan, and will provide repair
services during this retention period.
Depending on the component that needs
repair, however, repair services may still be
provided beyond the retention period. For
more information, contact the customer
support website. (See page 26.)
Before you contact your dealer or the customer
support website (See page 26.), you are
advised to have the following information at
hand:
• Model number: PS-HX500
• Serial number on the back of your turntable:
• Description of the defect(s): Please describe
as much as you can.
• Date of your purchase:
• Your dealer name:
If the stylus or the drive belt is damaged or
worn out due to improper use, repair services
will be provided at your expense.
Loading ...
Loading ...
Loading ...