OWNER'S MANUAL WASHING MACHINE
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Accessories


Floor Installation
To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance. Be sure to allow for wall, door,or floor moldings that may increase the required clearances.

WARNING: This appliance must only be used for domestic household purposes and should not be used in mobile applications.
NOTE: Never try to level any uneven floor by putting pieces of wood, cardboard or similar materials under the appliance.
Wooden Floors (Suspended Floors)
When installing the appliance on wooden floors, use rubber cups to reduce excessive vibration and unbalance. Timber or suspended type flooring may contribute to excessive vibration and unbalance, errors and malfunction.
Ventilation
Make sure that air circulation around the appliance should not be impeded by carpets, rugs, etc.
Ambient Temperature
Electrical Connection
WARNING
Checking the Level
When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all check both directions).
NOTE: Timber or suspended type flooring may contribute to excessive vibration and unbalance. Reinforcement or bracing of the timber floor may need to be considered to stop or reduce excessive noise and vibration.
Adjusting and Levelling the Feet
When installing the appliance, the appliance should be aligned and perfectly level. If the appliance is not aligned and level properly, the appliance may be damaged or may not operate properly.
1. Turn the levelling feet as required if the floor is uneven.


NOTE: Do not install the washing machine on a plinth, stand or elevated surface unless it is manufactured by LG Electronics for use with this model.
2. Check if the appliance is perfectly level using a spirit level (1).

3. Secure the levelling feet with the lock nuts (2) by turning anti-clockwise against the bottom of the appliance.

4. Check if all lock nuts at the bottom of the appliance are secured properly.
NOTE
Using Anti-Slip Sheets
This feature may vary depending on the model purchased.
If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect levelling may cause malfunction through noise and vibration. If this occurs, install the anti-slip sheets under the levelling feet and adjust the level.
1. Clean the floor to attach the anti-slip sheets.
Use a dry rag to remove and clean foreign objects and moisture. If moisture remains, the anti-slip sheets may slip.
2. Adjust the level after placing the appliance in the installation area.
3. Place the adhesive side a of the anti- slip sheets on the floor.

4. Put the appliance on the anti-slip sheets.
NOTE: Additional anti-slip sheets are available at LG Electronics service centre.
Checking the Rubber Seal
Two rubber seals (1) are supplied with the water supply hose. They are used to prevent water leaks. Connection to taps is sufficiently tight.

Connecting the Hose to the Water Tap
Connecting Screw-Type Hose to Tap with Thread
Screw the supply hose connector onto the water supply tap. Hand tighten only with the aid of a soft cloth. Do not overtighten the supply hose with any mechanical device.

NOTE: After connecting the water inlet hose to the water tap, turn on the water tap to flush out foreign substances (dirt, sand, sawdust, and etc.) in the water lines. Let the water drain into a bucket, and check the water temperature.
Connecting the Hose to the Appliance
Screw the supply hose to the water inlet valve on the back of the appliance.

NOTE
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Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly. Securing the drain hose correctly will protect the floor from damage due to water leakage. |
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| 1. Sort clothes by fabric type, soil level, colour and load size as needed. | |
| 2. Open the door and load items into the appliance. | |
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CAUTION Before closing the door, ensure that all clothes and items are inside the tub and not overhanging on the rubber door seal where they will become caught when the door is closed. Failing to do so will cause damage to the door seal and the clothes. |
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| 3 Close the door. | |
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CAUTION Remove items from the flexible door seal gasket to prevent clothing and door seal damage. |
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4. Add cleaning products or detergent and softener. Add the proper amount of detergent to the detergent dispenser. If desired, add bleach or fabric softener to the appropriate areas of the dispenser. |
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| 5 Press the Power button to turn on the appliance. | |
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6 Choose the desired cycle. Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected. Now select a wash temperature and spin speed. Pay attention to the fabric care label of your clothes. |
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7. Begin cycle. Press the Start/Pause button to begin the cycle. The appliance will agitate briefly without water to measure the weight of the load. If the Start/Pause button is not pressed within a certain time, the appliance will shut off and all settings will be lost. |
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8. End of cycle. When the cycle is finished, a melody will sound. Immediately remove your clothing from the appliance to reduce wrinkling. |
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1. Power On/Off Button
Press this button to turn the washing machine on.
2. Programme Knob
3. Start/Pause Button
4. Customizing Washing Programme Buttons
Use these buttons to adjust the water temperature or spin speed settings for the selected programme.
5. Extra Options and Functions
To use the extra functions, press and hold the corresponding button for 3 seconds. The corresponding symbol lights up in the display.
This allows you to select an additional programmes and will light when selected. *Child Lock
Use this option to disable the controls. This function can prevent children from changing cycles or operating the appliance.
*Tub Clean
This is a special function to help clean the inside of the appliance by soaking, washing, rinsing and spinning.
6. Display
The display shows the settings, estimated remaining time, options, and status messages. When the appliance is turned on, the default settings in the display will illuminate.
While the load weight is sensed automatically, the display on the control panel blinks.
Time and Status Display

1. Estimated Time Remaining
2. lights up when the Spin button is pressed.
3. °C lights up when the Temp. button is pressed.
Sorting the Clothes
Checking the Clothes Care Label
The symbols tell you about the fabric content of your garment and how it should be washed.
NOTE
The dashes under the symbol give you information about the type of fabric and the maximum allowance of mechanical stress.
Checking the Clothes before Loading
Detergent Dosage
NOTE
Using the Dispenser
1 Open the dispenser drawer.
2. Add the detergent and softener into the appropriate compartments.
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1 Main wash detergent compartment |
| 2 Pre-wash detergent compartment | |
| 3 Liquid fabric softener compartment |
3. Gently close the detergent dispenser drawer before starting the cycle.
Fabric Softener Compartment
This compartment holds liquid fabric softener, which is automatically dispensed during the final rinse cycle.

NOTE
Washing Programme


NOTE
• Select the appropriate water temperature for chosen wash programme. Always
follow garment manufacturer’s care label or instructions when washing to avoid
damage to clothes.
• Select the proper wash temperature and spin speed for the desired programmes.
• Actual water temperature may differ from the declared cycle temperature.
• Neutral detergent is recommended.
This feature is only available on models with the c or d logo.
Use this feature to help you diagnose and solve problems with your appliance.
NOTE
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method.
1. Press the Power button to turn on the appliance.
2. Place the mouthpiece of your smartphone close as below

3. Press and hold the Temp. button for seconds or longer while holding the smartphone mouthpiece to the logo until the data transfer is complete.
4. After the data transfer is complete, the diagnosis will be displayed in the application.
NOTE
For best results, do not move the smartphone while the tones are being transmitted.
Always remove items from the washing machine as soon as the cycle is complete. Leaving damp items in the washing machine can cause wrinkling, colour transfer, and odour.
Cleaning the Exterior
Exterior
Door
WARNING
Do not attempt to separate any panels or disassemble the appliance. Do not apply any sharp objects to the control panel in order to operate the appliance.
Tub Clean
This is a special function to help clean the inside of the appliance by soaking, washing, rinsing and spinning.
Run this function once a month (or more often if needed) to reduce build-up of detergent and softener and other residue.
1. Remove any clothing or items from the appliance and close the door.
2. Open the dispenser drawer and add anti limescale powder to the main wash compartment.
3. Close the dispenser drawer slowly.
4. Turn on the power, and then press the Delay End and Pre Wash buttons at the same time for 3 seconds.
5. Press the Start/Pause button to start.
6. Leave the door open to dry the inside of the appliance completely.
WARNING
Leave the door open to dry inside of the appliance only if the children are supervised at home.
Cleaning the Water Inlet Filter
The water inlet filter collects lime or any sediment that may be in water that is supplied to the appliance. Clean the inlet filter every six months or so, or more often if the water is very hard or contains traces of limescale.
1. Turn off the power and the water tap and then unscrew the water inlet hose.

2. Remove the water inlet filter with small pliers and then clean the filter using a medium bristle tooth brush.

Cleaning the Drain Pump Filter and Performing an Emergency Water Evacuation
The drain filter collects threads and small objects that may have been accidentally left in the clothes. Make sure that the filter is clean every six months to ensure smooth running of your appliance.
Allow the water to cool before cleaning the drain pump filter. Open the door in an emergency or perform an emergency water evacuation.
1. Unplug the appliance.
2. Open the cover cap and pull out the drain tube.

3. Remove the drain plug from the drain tube first (1), and then drain the water. Then slowly unscrew the drain pump filter (2) to drain the remaining water and then proceed to remove any debris or objects from the filter.

4. After cleaning the drain pump filter, carefully reinsert the filter and screw the drain cap back in clockwise carefully to avoid cross-threading and leakage. Reinsert the plug back into the drain tube and place the tube into its holder.
5. Close the cover cap.
Cleaning the Dispenser Drawer
Detergent and fabric softener can build up in the dispenser drawer. Liquid detergents can remain under the dispenser drawer and not dispense completely. Remove the drawer and inserts and check for build-up of cleaning products once or twice a month.
1. Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops.

2. Remove the build-up of detergent and softener.
3. To clean the drawer opening, use a cloth or small, non-metal brush to clean the recess.
4. Wipe any moisture off the recess with a soft cloth or towel.
5. Reassemble the components of the drawer to the proper compartments and insert the drawer.
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Symptoms |
Possible Cause & Solution |
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INLET ERROR |
Water supply is not adequate in that location. Water does not enter appliance or it enters slowly. • Check another tap in the house. Water supply tap is not completely open. Water does not enter the appliance or it enters slowly. • Open fully tap. Water supply hose(s) are kinked. • Straighten hose or reinstall the water inlet hose The filter of the supply hose(s) are clogged. • Check and clean the inlet valve filter after turning off the tap and removing the hose connections to the washing machine. |
UNBALANCEERROR |
The appliance has a system which detects and correctsthe unbalance of the appliance. • The clothes may be too wet at the end of the cycle, rearrange the load to allow proper spinning. Close the door and press Start/Pause button. It may take a few moments before the appliance begins to spin. The door must be locked before spin can be achieved. |
| Load is too small. This system may stop spinning or even interrupt the spin cycle altogether if individual heavy articles (e.g. bath mat, bath robe, etc.) are loaded. • Add 1 or 2 similar items or smaller articles of clothes to help balance the load. Close the door and press Start/Pause button. It may take a few moments before the appliance begins to spin. The door must be locked before spin can be achieved. |
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WATER OUTLETERROR |
Drain hose is kinked or clogged. Water in the appliance does not drain or drains slowly. • Clean and straighten the drain hose. |
| The drain filter is clogged. • Check and clean the drain filter. |
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DOOR ERROR |
Door sensor malfunctions. • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. |
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CONTROL ERROR |
Over load in motor. • Let the appliance wait for 30 minutes until the motor is cooled down and then, restart the cycle. |
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OVERFLOW ERROR |
Water overfills due to a possible faulty water valve. • Close the water tap. Unplug the power plug. Call for service. |
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VIBRATION |
Vibration sensor malfunctions. • Call for service. |
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FROZEN FAILURE |
Is supply/drain hose or drain pump frozen? • Supply warm water into the drum in order to unfreeze the drain hose and the drain pump. Cover the supply hose with wet and warm towel. |
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WATER LEAKAGE |
Water leaks. • Call for service. |
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POWER FAILURE |
The appliance experienced a mains power failure. • Restart the cycle. |
Noises
| Rattling and clanking noise |
Foreign objects, such as keys, coins, or safety pins may be in the drum. • Stop the appliance, check the drum for foreign objects. If the noise continues after the appliance is restarted, call for service. |
| Thumping sound | Heavy clothes may produce a thumping sound. This is usually normal. • If the sound continues, the appliance is probably out of balance. Stop and redistribute the clothes. |
| The clothes may be out of balance. • Pause the programme and redistribute the clothes after the door unlocks. |
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| Vibrating noise | Package materials are not removed. • Remove package materials. |
| The clothes may be unevenly distributed in the drum. • Pause the programme and redistribute the clothes after the door unlocks. |
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| Not all levelling feet are resting firmly and evenly on the floor. | |
| Floor not rigid enough. • Check if the floor is sold and does not flex. |
Operation
| Appliance does not operate. |
Control panel has powered off due to inactivity. Controls are not set properly. |
| Buttons may not function properly. |
The Child Lock option is activated. • Deactivate the Child Lock option if necessary. |
| Door does not open. |
The door cannot be opened for safety reasons once the appliance starts. This is normal. You can safely open the door after H turns off. |
| Appliance is not filling properly. |
Inlet filter clogged.
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| Appliance does not drain water. |
Kinked drain hose.
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| Detergent is not dispensed incompletely or not dispensed at all. |
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| Cycle time is longer than usual. |
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| Cycle end is delayed |
Unbalance is detected or suds removing programme is on. • This is normal. The time remaining shown on the display is only an estimated duration. Actual time may vary. |
| Poor stain removal |
Previously set stains. • Articles that have been previously washed may have stains which have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal. |
| Staining |
Bleach or softener is dispensed too soon.
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