Lively Mobile User Manual

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Legal

Terms and Conditions

Welcome to the GreatCall family!

Thank you for using our products and services (“Services”). These terms and conditions apply to your use of 5Star Services on your Lively Mobile device.

Lively Wearable terms and conditions dier and can be found at https://www.greatcall.com/legal/lively-wearable-terms-conditions.

BY USING OUR SERVICES, YOU ARE AGREEING TO THESE TERMS. PLEASE READ THEM CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT

YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU, INCLUDING AN ARBITRATION AGREEMENT THAT

WAIVES YOUR RIGHT TO A JURY TRIAL, A CLASS ACTION WAIVER, A CHOICE OF LAW PROVISION, AND A FORUM SELECTION CLAUSE.

Our Services vary, so additional terms may be included with certain additional Services. Those additional terms become part of your agreement with us if

you use those services. If you do not agree to the terms, do not use our Services.

How 5Star Service Works

5Star Service is only available in the United States. 5Star IS NOT A SUBSTITUTE FOR 9-1-1, and in fact, if 5Star conferences in 9-1-1 emergency services on your

behalf, there could be a delay in reaching 9-1-1 emergency services. The service will only work if your account is current on payment and if your device is

charged, turned on, has network access, and the 5Star Service is enabled. 5Star Service may not be available in remote or enclosed areas. You agree that once

you enroll in 5Star Service, we will be able to track your approximate location whenever your device is turned on and that we can provide this information

to third party service providers and/or emergency contacts that you designate in case of an emergency or service incident. However, we cannot guarantee

that we can track your exact location and in some cases, we may only be able to provide the information provided in your personal prole. We will only use

your location information for providing 5Star Service.

Your Use of 5Star

You promise not to use 5Star Service for any fraudulent, unlawful, or abusive purpose, or in any way that interferes with our provision of services to our other

customers. If you do any of these things, you agree you will be responsible for any amount anyone else claims from us, plus any expenses, resulting from

your actions. You are solely responsible for maintaining the content and accuracy of your Personal Emergency Prole with 5Star.

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User Manual - Page 61