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en
14
After-sales Service
You can find your local After-sales Service centre in the
phone book or the After-sales Service directory. Please
quote the product number (E-Nr.) and production
number (FD-Nr.) of your appliance.
You will find this information on the rating plate.
Please help us to avoid unnecessary journeys by
quoting the appliance and production number. By
doing so, you will save any associated additional
charges.
Booking a repair call-out and advice on
faults
The After-sales Service contact details for all countries
are listed in the attached After-sales Service directory.
In the appliance a layer of ice
is forming.
The ventilation openings are covered. Remove any obstructions.
The lid was not closed completely. Close the lid completely.
The door seal is dirty. Clean the door seal. See section headed
Cleaning the appliance.
The lid can only be closed. Food prevent the lid from closing
correctly.
Remove any obstructions.
Increased formation of frost on
the upper edge of the
appliance.
The drain plugs are not in the correct
position.
Insert the drain plugs correctly on the floor
of the appliance and on the front of the
appliance.
The transport locks were not
removed.
Remove all transport locks, (see section
headed Installing the appliance).
The lid is being opened frequently. Do not open the lid unnecessarily.
Problem Possible cause Remedy
GB 0344 892 8979 Calls charged at local or
mobile rate.
IE 01450 2655 0.03 € per minute at peak.
Off peak 0.0088 € per
minute.
US 800 944 2904 toll-free
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