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12
Please record your model (MOD) and serial number (S/N) below
for future reference. For your convenience, a label containing this
information is supplied with this booklet.
MOD: ____________________________________________________
S/N: ______________________________________________________
When writing or calling about a service problem, please
include the following information:
■ your name, address and telephone number
■ appliance model and serial number
■ name and address of your dealer
■ a clear description of the problem you are having
■ proof of purchase (sales receipt)
SMEG BUILT-IN ELECTRIC COOKTOP WARRANTY
FULL ONE-YEAR WARRANTY
For one year from the date of the original purchase, SMEG USA, Inc. (“SMEG”) will repair or replace (at its option) any part
of the cooktop which fails due to a defect in materials or workmanship. During this full one year warranty, SMEG will provide,
free of charge, all labor and in-home service to repair or replace the defective part.
LIMITED TWO YEAR WARRANTY
For two years from the date of the original purchase, SMEG will repair or replace (at its option) the glass ceramic surface
and any of the cooking zones that fail in normal home use. If any new part is required, this will be supplied by SMEG, free
of charge. All other costs, including labor to repair or replace the defective part, mileage, transportation, trip charge and
diagnostic charge, if required, shall be the responsibility of the owner.
These warranties are extended to the original purchaser and any succeeding owner with proper documentation of ownership
for products purchased for residential use within Canada.
The benefits offered by these warranties are in addition to customer’s rights and remedies under Canada law.
EXCLUSIONS
This warranty does not cover any defect or damage, which is not direct fault of Smeg; this includes, but is not limited to:
1. Service trips to your home to instruct you how to use the product.
2. Service trips to your home, during which no fault is found.
3. Damages occurred during transit, handling and/or installation of the product.
4. Damages occurred in case the product has not been installed, duly following the manufacturer’s installation instructions,
as well as any local code or regulation.
5. Damages due to failure in following the manufacturer’s recommended cleaning and maintenance instructions; in particular,
damages to the glazed ceramic cooktop if it has not been cared and cleaned according to these instructions.
6. Damages to the glass ceramic surface, in case the damage is not directly related to a defect of the part itself; in particular,
cracking or breaking of the glass ceramic surface due to any impact of objects falling on it.
7. Any repair, modification, alteration, or adjustment provided by any person not authorized by SMEG.
8. Failure of the product if it is abused, misused or used for other than the intended purpose or if used commercially/industrially.
9. Incorrect electric current, voltage or power supply.
10. Improper setting of any control.
11. Replacement of house fuses or resetting of circuit breakers.
12. Wear and tear
13. Any substance, accumulating in any part or component of the product.
14. Damages to anything situated next to the product, including, but not limited to, ceiling, floor or cabinetry.
15. Damage to the product caused by accident, fire, floods or acts of God.
16. Expenses for travel and transportation to locations more than 30 miles from an authorized SMEG retailer.
17. Products with original serial numbers that have been removed.
The remedies described above are the only ones which SMEG will provide, either under this warranty or under any warranty
arising by operation of law. SMEG will not be responsible for any consequential or incidental damages arising from the breach
of this warranty or any other warranty, whether express, implied or statutory.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult
your local state consumer affairs office or your state’s Attorney General.
FOR SERVICE OR TECHNICAL INQUIRIES:
■ CONTACT SMEG USA SERVICE CENTER AT: 1-888-SMEG-SVC (1-888-763-4782)
Only for CANADA: calls from Canada will be automatically forwarded to the local Service Agent.
FOR ALL OTHER INQUIRIES:
■ WRITE TO: SMEG USA, Inc - 150 EAST 58th STREET 7th FLOOR, NEWYORK, NY 10155; or
■ CALL SMEG USA, Inc AT: 1-866-736-SMEG (1-866-736-7634).
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