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* Samsung shall not be liable for loss of user data caused by forgotten or stolen passwords. In
an effort to keep the device as secure as possible, there is no password recovery option. If the
password is forgotten, users need to have T5 to be restored to factory setting through online
service rendered by our customer service centers. Please keep it in mind that all user data
placed in T5 will be lost by factory reset and be cautious not to forget or misplace your
password.
* Only Mac OS, “Samsung Portable SSD” driver is required for the security functionality. If the
kernel extension is not installed, complete the installation by following the sequence on the
package installation. Once installed, disconnect and reconnect T5 to confirm that the
installation was successful.
* Only Mac OS, “Samsung Portable SSD” driver and some of 3rd party drivers, including
SATSMARTDriver are mutually exclusive. If you wish to work with SATSMARTDriver, please
remove Samsung Portable SSD driver and install SATSMARTDriver as following instruction.
* When both Samsung Portable SSD Driver and SATSMARTDriver are installed and conflict is
detected, the instructions like the following will be available:
How to remove Samsung Portable SSD Driver and install SATSMARTDriver
#sudo kextunload /System/Library/Extensions/SamsungPortableSSDDriver.kext
#sudo kextload /System/Library/Extensions/SATSMARTDriver.kext
How to remove SATSMARTDriver and install SamsungPortableSSDDriver
#sudo kextunload /System/Library/Extensions/SATSMARTDriver.kext
#sudo kextload /System/Library/Extensions/SamsungPortableSSDDriver.kext
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