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BASIC TROUBLESHOOTING
My HEOS device turns off and the power LED flashes in red
Solution Refer to Page
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The protection circuit has been activated due to a rise in temperature within your HEOS device. Turn the power off, wait about
an hour until this device cools down sufficiently, and then turn the power on again.
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Music cuts out or delays sometimes
Solution Refer to Page
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Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may
be using most of your bandwidth (especially if they are streaming video).
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Make sure your HEOS devices are within range of your wireless network. 6
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Make sure your HEOS devices are not located near other electronic devices that could interfere with it’s wireless connectivity
(like microwave ovens, cordless phones, TVs, etc…).
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Contents Setup Use Troubleshooting Status LED Appendix
Troubleshooting
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