Introduction
5
Before your begin
6
System requirements
6
Network requirements
6
Controller requirements
7
Getting to know your HEOS Super Link
8
Front panel
9
Back panel
10
Placing your HEOS Super Link
11
Attaching the rack mount brackets
12
Zone connection
13
Connecting external devices
14
Connecting to an external amplifier or AV receiver
14
Connecting a subwoofer
14
Connecting a USB storage device
15
Trigger control
15
Connecting an audio playback device
16
Connecting to network
17
Powering your HEOS Super Link
18
Getting the HEOS app
18
Adding more HEOS devices
19
Adding wired HEOS devices
19
Adding wireless HEOS devices
20
Using your HEOS Super Link
21
Selecting a room
21
Listening to radio
22
Playing music stored on your mobile device
22
Playing music from your networked PC or NAS
23
Playing music from an external audio device
24
Streaming an external audio device to any HEOS device
25
Playing music from a USB device
26
HEOS account
27
What is a HEOS account?
27
Why do I need a HEOS account?
27
Signing up for a HEOS account
27
Changing your HEOS account
27
Playing from streaming music services
28
Adding a music service
28
Changing music service settings
28
Managing inputs
29
Changing the name of the inputs
29
Hiding an input
29
Managing your phone
30
Contents Setup Use Troubleshooting Status LED Appendix
Contents
2
Listening to the same music in multiple rooms
31
Grouping rooms
31
Ungrouping rooms
32
Grouping all rooms (party mode)
33
Ungrouping all rooms
34
Selecting the music track or station from music sources
35
Rearranging the now playing queue
37
Deleting songs from the play queue
37
Deleting all songs from the play queue
38
Saving playlists
38
Performing repeat and shuffle playback
38
Using the favorite
39
Adding to HEOS favorite
39
Deleting station from the HEOS favorite
39
Making adjustments
40
Changing the name of a HEOS Super Link
40
Changing the name of a zone
40
Adjusting the equalizer
41
Adjusting the balance
41
Adjusting the output mode
41
Adjusting the audio quality
41
Adjusting the volume limit
41
Adjusting the high pass filter
42
Using a subwoofer
42
Adjusting the Low Pass Filter
42
Adjusting the line out
43
TV Sound Grouping
43
Adjusting the status light brightness
43
Advanced settings
44
Network settings
44
Firmware upgrade
44
About
45
External device control
46
IP control
46
Trigger out
47
Contents Setup Use Troubleshooting Status LED Appendix
3
Updating your system
48
Power management
49
Power modes
49
Quick Start Mode
49
Deep Standby
49
Off
49
BASIC TROUBLESHOOTING
50
My HEOS device turns off and the power LED flashes in red
50
Music cuts out or delays sometimes
50
I hear a delay when using the external input with my TV
51
I hear noise from the OPTICAL OUT audio
51
Resetting your HEOS device
52
Restoring the HEOS device to factory defaults
52
Contact Denon
53
Status LED table
54
Supported file types and codecs
61
Supported audio formats (Coaxial/Optical)
61
Specifications
62
Information
65
Trademarks
65
Contents Setup Use Troubleshooting Status LED Appendix
4
Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
0
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit http://www.HEOSbyDenon.com
Introduction
The HEOS Super Link is part of the HEOS multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around your
home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from your
own music library or from many online streaming music services.
0
True multi-room audio - play different songs in different rooms or the same song in every room
0
Utilizes your existing home network for quick and easy setup
0
Industry leading microsecond audio synchronization between HEOS device
0
Legendary Denon audio quality
0
If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
.
HEOS Super Link QUICK START GUIDE
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Super Link.
Contents
Setup Use Troubleshooting Status LED Appendix
Setup
5
Before your begin
NOTE
0
If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices”.
System requirements
Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
o
Network requirements
Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents
Setup Use Troubleshooting Status LED Appendix
6
o
Controller requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
.
iOS Minimum Requirements
0
iOS version 7.0 or later
0
iPhone
®
4 or newer
0
iPad
®
2 or newer
0
iPod touch
®
(5th generation) or newer
.
Android Minimum Requirements
0
Android OS version 4.0 or later
0
All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
7
Getting to know your HEOS Super Link
Unpack your HEOS Super Link from the box and verify that the following items are included:
.
QUICK STRT GUIDE
HEOS Super Link Ethernet cable Rack mount brackets Thank you note
Quick Start Guide Safety Instructions Warranty
(North America user only)
Extended Protection Plan
(North America user only)
(for North America) (for Europe) (for UK)
Power cords
(for Australia)
NOTE
0
Please use the power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
8
o
Front panel
.
re
q w
A
Power operation button (X)
Used to enter Quick Start Mode or Deep Standby and return from
them.
B
Power indicator
This is lit as follows according to the power status: (v
p. 54)
0
White: Power on
0
Off: Deep Standby
0
Red: When all Zone enter Quick Start Mode
C
Network indicators
Flashes green to indicate network activity. (v
p. 55)
D
Zone indicators
Please refer to the “Status indicator Table”. (v p. 56)
Contents Setup Use Troubleshooting Status LED Appendix
9
o
Back panel
.
q w e tr y u i o Q0
A
PRE OUT connectors
Used to connect external amplifiers. (v
p. 14)
B
LINE IN connectors
Used to connect devices equipped with analog audio outputs.
(v
p. 16)
C
Digital Output (OPTICAL OUT/COAXIAL OUT) connectors
Used to connect external amplifiers. (v
p. 14)
D
USB port
Used to connect USB storage devices. (v
p. 15)
E
TRIGGER OUT jack
Used to connect devices equipped with a trigger function.
(v p. 15)
F
Digital Input (OPTICAL IN/COAXIAL IN) connectors
Used to connect devices equipped with digital audio outputs.
(v p. 16)
G
NETWORK connectors
Used to connect this unit to a wired Ethernet network. (v
p. 19)
H
RESET button
Various settings are reset to the factory default values.
(v
p. 52)
I
AC inlet
Used to connect the power cord. (v
p. 18)
J
Master Power Switch (POWER)
Contents Setup Use Troubleshooting Status LED Appendix
10
Placing your HEOS Super Link
The HEOS Super Link is designed to add HEOS multi-room audio
functionality to an external device which offers audio amplification. You
should place your HEOS Super Link in a convenient location near the
amplification device you are connecting it to.
.
Contents
Setup Use Troubleshooting Status LED Appendix
11
o
Attaching the rack mount brackets
Attach the included rack mounting brackets to the sides of the HEOS
Super Link if you want to mount the HEOS Super Link in a standard
EIA equipment rack.
1
Remove the two screws on each side of the HEOS
Super Link.
2
Align the brackets with the screw holes and reattach
the screws making sure they are secure.
.
Contents Setup Use Troubleshooting Status LED Appendix
12
Zone connection
You can simultaneously play the same source in all four HEOS Super Link Zones if desired. You can also play different sources in different zones.
Connection and function of page 14 to 18 are ZONE1. ZONE2, ZONE3 and ZONE4 are same as ZONE1.
.
ZONE1 ZONE2 ZONE3 ZONE4
.
ZONE4
ZONE3
ZONE2 ZONE1
Contents
Setup Use Troubleshooting Status LED Appendix
13
Connecting external devices
o
Connecting to an external amplifier or AV
receiver
Connect the PRE OUT output to an available input on your amplifier or
AV receiver using the appropriate cables.
.
R
L
R
L
AUDIO
AUDIO
RL
IN
IN
OPTICAL
AUDIO
IN
COAXIAL
Your amplifier or
AV receiver
or
or
o
Connecting a subwoofer
Connect the PRE OUT “L” output to an input on your powered
subwoofer or your subwoofer amplifier. (v
p. 42)
.
IN
Subwoofer
with built-in
amplifier
Contents
Setup Use Troubleshooting Status LED Appendix
14
o
Connecting a USB storage device
Connect a FAT32 formatted USB storage device containing digital
music files to any available USB port.
.
USB memory
device
o
Trigger control
If the power amplifier connected to this unit has a trigger input
connector, connect it to the TRIGGER OUT jack of this unit using a
3.5mm cable (not included). A signal up to 12 V/150 mA is output from
the TRIGGER OUT jack.
.
Power amplifier
NOTE
0
Use a monaural mini-plug cable for connecting the TRIGGER OUT jacks. Do not
use a stereo mini-plug cable.
0
The Trigger settings must be set in order to use Trigger Control. (v p. 47)
Contents
Setup Use Troubleshooting Status LED Appendix
15
o
Connecting an audio playback device
Connect the LINE IN, COAXIAL IN or OPTICAL IN input to an audio
playback device (CD player, portable music player, etc...) using the
appropriate cables.
.
R
L
R
L
AUDIO
AUDIO
RL
OUT
OUT
OPTICAL
OUT
COAXIAL
AUDIO
Analog
device
Digital
device
or
or
Contents
Setup Use Troubleshooting Status LED Appendix
16
o
Connecting to network
.
Router
n
Daisy chain
You can use the second Ethernet connection to connect another
HEOS Super Link to your network.
.
Router
NOTE
0
Each HEOS Super Link contains four HEOS modules and therefore always counts
as four devices towards the maximum number of 32 HEOS devices supported on
any one network. Up to 8 HEOS Super Link units are supported on a single
network.
Contents Setup Use Troubleshooting Status LED Appendix
17
Powering your HEOS Super Link
Connect the appropriate power cord for your region between the back of the HEOS Super Link and a wall outlet and then switch the rear panel power
switch to the ON position.
.
for UK
(AC 220 - 240 V, 50 Hz)
for Europe
(AC 220 - 240 V, 50/60 Hz)
for Australia
(AC 220 - 240 V, 50 Hz)
for North America
(AC 120 V, 60 Hz)
Getting the HEOS app
The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your
HEOS system right in the palm of your hand, from anywhere in your home.
Download the HEOS app for iOS or Android by searching App Store
®
, Google Play™ store or Amazon App Store for “HEOS”.
.
For the purpose of improvement, the specifications and design are subject to change without notice.
Contents
Setup Use Troubleshooting Status LED Appendix
18
Adding more HEOS devices
The HEOS multi-room sound system is a true multi-room audio system that automatically synchronizes audio playback between multiple HEOS devices
so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.
NOTE
0
Each HEOS Super Link contains four HEOS modules and therefore always counts as four devices towards the maximum number of 32 HEOS devices supported on any one
network. Up to 8 HEOS Super Link devices are supported on a single network.
Adding wired HEOS devices
Just connect the HEOS devices to your home network using an Ethernet cable and the HEOS devices will appear on your HEOS app as a new room in
the “Rooms” screen.
At your convenience, you can assign a name to the HEOS devices to indicate which room you have it placed in.
0
Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores (CAT-5 or greater recommended).
0
Do not connect a Network Connector directly to the LAN port/Ethernet connector on your computer.
Contents Setup Use Troubleshooting Status LED Appendix
19
Adding wireless HEOS devices
You can add additional wireless HEOS devices to your HEOS system by selecting “Add Device” from the HEOS app’s settings menu and follow the
instructions:
.
1
2
Add Device
SettingsMusic
NOTE
0
HEOS Super Link can not be connected to a wireless network.
Contents Setup Use Troubleshooting Status LED Appendix
20
Using your HEOS Super Link
Once you have your HEOS Super Link connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your
favorite music. You can listen to something different in every room or the same music perfectly synchronized in all rooms. It’s up to you!
Selecting a room
If you have more than one HEOS Super Link, you must tell the HEOS
system which one you want to control:
1
Select the Room you want to control.
2
Select the “Music” tab to select a music source or the
“Now Playing” tab to control what is currently playing
in the selected room.
0
You can start playback in multiple rooms simultaneously by putting multiple Zones
in the same grouping. (v
p. 31)
.
Rooms
Drag one room into another to group them
Rooms
Now PlayingMusic
Song Name 1
HEOS Super Link Zone 1
Song Name 3
HEOS Super Link Zone 3
Song Name 2
HEOS Super Link Zone 2
Song Name 4
HEOS Super Link Zone 4
Contents
Setup Use Troubleshooting Status LED Appendix
Use
21
Listening to radio
The HEOS system includes access to more than 100,000 free internet
radio streams from all corners of the globe via the TuneIn radio service.
Just select the TuneIn logo from the main “Music” menu and browse
among the 100,000 stations neatly organized into popular categories and
select a station that appeals to your mood.
NOTE
0
If you have a TuneIn account, you can sign into the TuneIn service under Settings -
Music Sources - TuneIn, and access all of your “My Favorites” TuneIn stations.
.
Audio signal
Playing music stored on your mobile
device
1
Tap the “Music” tab.
2
Select “This iPhone/iPod/iPad/Phone”.
3
Browse the local music on your phone and select
something to play.
.
Audio signal
Contents
Setup Use Troubleshooting Status LED Appendix
22
Playing music from your networked PC
or NAS
1
Select “Music Servers” from the “Music” tab.
2
Select the name of your networked PC or NAS
(Network Attached Storage) server.
3
Browse the music on your PC/NAS and select
something to play.
.
NAS
(Network Attached
PC Storage)
PC
Audio signal
Contents
Setup Use Troubleshooting Status LED Appendix
23
Playing music from an external audio
device
1
Connect an external audio device to the digital optical,
coaxial or analog RCA stereo input on the back of the
HEOS Super Link.
2
Select “Inputs” from the Music tab.
3
Select the name of the HEOS Super Link and which
input to which you connected the audio device in step
1.
4
Initiate playback on the audio device.
.
Audio signal
Contents
Setup Use Troubleshooting Status LED Appendix
24
Streaming an external audio device to
any HEOS device
The sound from the audio device can be played directly on the selected
device or digitized and sent over your network to other HEOS devices.
1
Connect an external audio device to the digital optical,
coaxial or analog RCA stereo input on the back of the
HEOS Super Link.
2
Select “Inputs” from the Music tab.
3
Select the name of the HEOS Super Link and which
input to which you connected the audio device in step
1.
4
Initiate playback on the audio device.
.
Audio signal
Contents
Setup Use Troubleshooting Status LED Appendix
25
Playing music from a USB device
1
Insert a FAT32 formatted USB device into the USB port
on the back of the HEOS Super Link.
2
Select “USB Music” from the “Music” tab.
3
Select the name of the HEOS Super Link and which
input to which you connected the audio device in step
1.
4
Browse the music on your USB device and select
something to play.
NOTE
0
It may take several minutes for the name of your HEOS Super Link to appear in the
“USB Music” list if you have a large number of files on your USB device.
0
It is not possible to connect and use a computer via the USB port of this unit using
a USB cable.
.
Audio signal
Contents
Setup Use Troubleshooting Status LED Appendix
26
HEOS account
o
What is a HEOS account?
A HEOS account is master account or “keychain” for managing all of
your HEOS music services with one single username and password.
o
Why do I need a HEOS account?
With the HEOS account you just have to enter your music services
login names and passwords one time. This allows you to easily and
quickly use multiple controller apps on different devices. You just log
into your HEOS account on any device and you will have access to all
of your associated music services, play history and custom playlists,
even if you are at a friend’s house listening to music on their HEOS
system.
o
Signing up for a HEOS account
You will be instructed to signup for a HEOS account the first time you
try to access any music service from the main “Music” menu of the
HEOS app.
o
Changing your HEOS account
1
Tap the “Music” tab.
2
Select the Settings a icon in the upper left corner of
the screen.
3
Select “HEOS Account”.
4
Change your location, change your password, delete
your account or sign out of your account.
Contents Setup Use Troubleshooting Status LED Appendix
27
Playing from streaming music services
A music service is an online music company that provides access to vast
music collections via free and/or paid subscriptions. Depending upon your
geographical location, there are several options to choose from. For more
information about which services are available in your area please visit
http://www.HEOSbyDenon.com
o
Adding a music service
Once you’ve setup your HEOS account, you can add supported music
services to your HEOS system by tapping on the music service logo in
the “Music” tab.
Follow the instructions on the screen to add your username and
password for the selected music service. You only have to enter your
account information once as the HEOS account service will securely
remember your login information so you don’t have to enter it each
time you want to play music from the music service.
Additional music services may be available under “Settings” - “Music
Sources” - “Online Music”.
o
Changing music service settings
1
Tap the “Music” tab.
2
Select the Settings a icon in the upper left corner of
the screen.
3
Select “Music Sources”.
4
Select “Online Music”.
5
Select the name of the online music service you want
to edit.
6
Sign out, then sign in again to associate your
username and password with your HEOS account.
7
Select “Hide for Now” to prevent the service logo from
appearing on the main “Music” menu.
Contents Setup Use Troubleshooting Status LED Appendix
28
Managing inputs
If you connected external audio source components (like CD players,
portable music players, Cable Boxes, etc...) to any of your HEOS devices
inputs, you can rename the default input names to describe the actual
source or hide any inputs that are not being used.
1
Select the Settings a icon located in the upper left
corner of the main “Music” menu to display the
Settings menu.
2
Select “Music Sources”.
3
Select “Inputs”.
4
Select the HEOS devices which you connect your
external audio source device to.
o
Changing the name of the inputs
1
Select the name of the input you want to edit.
2
Select “Name”.
3
Select or enter a new name to describe the source that
you connected.
4
Select the Save button to save your changes.
o
Hiding an input
1
Select the name of the input you want to edit.
2
Toggle “Hide Input” to ON to prevent this input from
appearing under the Inputs tile on the main “Music”
menu.
Contents Setup Use Troubleshooting Status LED Appendix
29
Managing your phone
Your smartphone or tablet can be hidden if it does not need to be in the
“Music Sources” menu.
1
Select the Settings a icon located in the upper left
corner of the main “Music” menu to display the
Settings menu.
2
Select “Music Sources”.
3
Select “This iPhone/iPod/iPad/Phone”.
4
Toggle “This iPhone/iPod/iPad/Phone” to OFF to
prevent the service logo from appearing on the main
“Music” menu.
Contents Setup Use Troubleshooting Status LED Appendix
30
Listening to the same music in multiple
rooms
The HEOS system is a true multiroom audio system that automatically
synchronizes audio playback between multiple devices so that the audio
coming from different rooms is perfectly in sync and always sounds
amazing!
You can easily add up to 32 devices to your HEOS system.
You can join or group up to 16 individual HEOS devices into a group of
HEOS devices that function as if they were a single HEOS device.
o
Grouping rooms
1
Press and hold your finger on room that is not playing
music.
2
Drag it into the room that is playing music (indicated by
the red outline) and lift your finger.
The two rooms will be grouped together into a single device group
and both rooms will be playing the same music in perfect sync.
.
2
1
Now PlayingMusicRooms
Song Name 1
Dining
Kitchen
Drag one room into another to group them
Rooms
Now PlayingMusicRooms
Song Name 3
Song Name 3
Song Name 2
Song Name 2
Song Name 1
Bedroom
Bedroom
Dining
Living
Kitchen
Drag one room into another to group them
Rooms
Living
Drag a room out of this group to ungroup it
Living+Kitchen
Contents
Setup Use Troubleshooting Status LED Appendix
31
o
Ungrouping rooms
1
Press and hold your finger on room that you want to
remove from the group.
2
Drag it out of the group and lift your finger.
Music will stop playing in the room you dragged out of the group but
will continue playing in any remaining rooms.
NOTE
0
You can not remove the first room that started playing the music before grouping.
.
2
1
Song Name 3
Song Name 2
Song Name 1
Bedroom
Dining
Living
Kitchen
Drag one room into another to group them
Rooms
Song Name 4
Song Name 3
Song Name 2
Song Name 1
Bedroom
Dining
Living
Kitchen
Drag one room into another to group them
Rooms
Living
Now PlayingMusicRoomsNow PlayingMusicRooms
Contents
Setup Use Troubleshooting Status LED Appendix
32
o
Grouping all rooms (party mode)
You can easily group 16 rooms together into Party Mode by using a
“pinch” gesture.
1
Place two fingers on the screen over the list of rooms.
2
Quickly pinch your two fingers together and release.
All of your rooms will be joined together and begin playing the same
music in perfect sync.
.
1
2
Song Name 1
Bedroom
Dining
Kitchen
Drag one room into another to group them
Rooms
Song Name 4
Song Name 3
Song Name 2
Song Name 1
Bedroom
Dining
Living
Kitchen
Drag one room into another to group them
Rooms
Living
Now PlayingMusicRooms Now PlayingMusicRooms
Drag a room out of this group to ungroup it
Dining+Living+...
Contents
Setup Use Troubleshooting Status LED Appendix
33
o
Ungrouping all rooms
You can easily ungroup all of your rooms and exit Party Mode by using
a “spread” gesture.
1
Place two fingers close together on the screen over list
of rooms.
2
Quickly spread your two fingers apart from each other
and release.
All of your rooms will be ungrouped and music will stop playing in
every room (except the original “master” room that was playing
before you grouped the rooms together).
.
1
2
Song Name 1
Bedroom
Dining
Dining
Kitchen
Drag one room into another to group them
Rooms
Song Name 4
Song Name 3
Song Name 2
Song Name 1
Bedroom
Dining
Living
Kitchen
Drag one room into another to group them
Rooms
Living
Now PlayingMusicRooms
Now PlayingMusicRooms
Drag a room out of this group to ungroup it
Contents
Setup Use Troubleshooting Status LED Appendix
34
Selecting the music track or station
from music sources
1
Tap the “Music” tab and select a music source.
.
Now PlayingMusicRooms
This Phone
Music
Music Servers
USB Music
Playlists
History
0
All music services displayed may not be available in your location.
Contents Setup Use Troubleshooting Status LED Appendix
35
2
Browse the music to play.
After selecting a music track or radio station the app will
automatically change to the “Now Playing” screen.
0
When you select a music track to play you will be asked how you want to
queue up your music.
Play Now:
Inserts the item into the queue after the
currently playing track and plays the
selected item immediately.
Play Now & Replace
Queue:
Clears the queue and plays the
selected item immediately.
Play Next:
Inserts the item into the queue after the
current song and plays it when the
current song ends.
Add to End of Queue: Adds the item to the end of the queue.
0
When you select a radio station the following items are displayed.
Play Now: Plays the selected item immediately.
Add to HEOS Favorites: Adds to HEOS Favorites.
.
Music
Rooms Now Playing
Album
Album
Play Now
Cancel
Play Now & Replace Queue
Play Next
Add to End of Queue
Track 01
Rooms
10 Tracks,60 Mins.,2014
Artist
MusicRooms Now Playing
Track 01
Album
0:50
-
2:51
Artist
Now Plaing
Contents
Setup Use Troubleshooting Status LED Appendix
36
Rearranging the now playing queue
Once you have songs lined up in your queue, you might want to rearrange
the order or remove some songs:
1
Tap the “Now Playing” tab.
2
Tap the Queue d icon in the upper right corner of the
screen.
3
Tap the Pencil e icon to enter Edit mode.
4
Rearrange the order of your queue by dragging the list
f icon (on the right side of each track row) up or
down.
Deleting songs from the play queue
You can remove songs one at a time from the Now Playing Queue:
1
Tap the “Now Playing” tab.
2
Tap the Queue d icon in the upper right corner of the
screen.
3
Tap the Pencil e icon to enter Edit mode.
4
Tap the track(s) that you want to delete.
5
Tap the Delete g icon to delete all of the selected
tracks from the play queue.
Contents Setup Use Troubleshooting Status LED Appendix
37
Deleting all songs from the play queue
You can remove all of the songs from the Now Playing Queue:
1
Tap the “Now Playing” tab.
2
Tap the Queue d icon in the upper right corner of the
screen.
3
Tap the Delete g icon to confirm that you want to
delete all songs from the queue.
Saving playlists
You can save the Now Playing Queue as a HEOS Playlist that you can
recall later. The new playlist will be available from the Playlists button on
the “Music” tab on every controller app connected to your HEOS system.
1
Tap the “Now Playing” tab.
2
Tap the Queue d icon in the upper right corner of the
screen.
3
Tap on the Save h icon.
4
Enter a name for your Playlist and tap the i icon.
Performing repeat and shuffle playback
The playback controls are visible on the “Now Playing” screen.
1
Tap the “Now Playing” tab.
2
Tap the repeat b and shuffle c controls.
Contents Setup Use Troubleshooting Status LED Appendix
38
Using the favorite
HEOS uses a "HEOS Favorites" to line up station you want to start play
quickly the favorite stations.
Station can be selected from online music sources such as "Radio" or
"Station" type streams. "HEOS Favorites" will display a list of the stations
of various services.
o
Adding to HEOS favorite
Select a station of an online music source. When the action menu
screen is displayed, select “Add Station to HEOS Favorites”.
NOTE
0
This can also be done by selecting “Add Station to HEOS Favorites” from the
station menu of the station being played.
o
Deleting station from the HEOS favorite
1
Tap the “Music” tab.
2
Select “Favorites”.
3
Tap the Pencil e icon to enter Edit mode.
4
Tap the "Delete" that you want to delete station.
Contents Setup Use Troubleshooting Status LED Appendix
39
Making adjustments
You can adjust specific settings for each of your HEOS Super Links in
your system:
1
Select the Settings a icon located in the upper left
corner of the main “Music” menu to display the
Settings menu.
2
Select “My Devices” to display a list of your devices.
3
Select the HEOS Super Link and the Zone you want to
adjust.
Changing the name of a HEOS Super
Link
1
Select “Name”.
2
Select or enter a new name for your HEOS Super Link.
3
Tap the “Next” to save your changes.
Changing the name of a zone
1
Select “Name”.
2
Select or enter a new name for your HEOS Super Link.
3
Tap the “Next” to save your changes.
Contents Setup Use Troubleshooting Status LED Appendix
40
Adjusting the equalizer
1
Select “EQ”.
2
Adjust the “Treble” or “Bass” up or down.
0
Select the Reset button to restore the default settings.
0
You can also configure settings by tapping S in the Now Playing screen.
Adjusting the balance
1
Select “Balance”.
2
Adjust the Balance to the left or right.
Adjusting the output mode
1
Select “Output Mode”.
2
Select Stereo or Dual Mono.
Adjusting the audio quality
Selects the transcoding option for rebroadcasting audio from one HEOS
device to another HEOS device (or group of devices) across the network.
When set to “Normal”, high bit rate audio sources originating from the first
device (such as AUX input, WAV, FLAC and PCM) will be transcoded to
ensure the highest level of reliability for the audio stream.
1
Select “Quality”.
2
Select “Normal” (default) or “High”.
0
If you have selected High and you experience audio dropouts when streaming
sources from one device to other devices, please select Normal (default).
Adjusting the volume limit
You can set the maximum volume of the HEOS Super Link amplifiers to
prevent sudden loud volume.
1
Select “Volume Limit”.
2
Select the maximum volume percentage (95, 90, 85,
80).
NOTE
0
Depending on the speakers that are connected, the protection circuit may activate
and the power may be turned off when music is played at a high volume. (The
Power indicator flashes in red.) If this happens, configure the “Volume Limit”
setting.
Contents Setup Use Troubleshooting Status LED Appendix
41
Adjusting the high pass filter
Set the High Pass Filter to limit the low frequency signal being sent to your
speakers.
1
Select “High Pass Filter”.
2
Select the frequency cutoff point:
Off / 40 Hz / 80 Hz / 90 Hz / 100 Hz / 110 Hz / 120 Hz / 150 Hz /
200 Hz / 250 Hz
0
If you enable the IP control, “High Pass Filter” will be disappeared and forced to
change.
Using a subwoofer
1
Select “Subwoofer”.
2
Enable the Sub Out (L) setting.
0
If you enable the IP control, “Subwoofer” will be disappeared and forced to
change.
Adjusting the Low Pass Filter
When Subwoofer is set to on, you can limit the high frequency signal being
sent to your subwoofer.
1
Select “Subwoofer”.
2
Select “Low Pass Filter”.
3
Set the frequency cutoff point.
40 Hz / 60 Hz / 80 Hz / 90 Hz / 100 Hz / 110 Hz / 120 Hz
Contents Setup Use Troubleshooting Status LED Appendix
42
Adjusting the line out
1
Select “Line Out Level”.
2
Select “Fixed” to lock the volume at the optimal level or
select “Variable” to control the volume from the Now
Playing screen.
0
If you enable the IP control, “Line Out Level” will be disappeared and forced to
change.
TV Sound Grouping
Set when you want to play TV audio or external input audio from this unit
through a different HEOS device.
1
Select “TV Sound Grouping”.
o
Enable
Enables grouping.
o
Audio Delay
Sets the delay for the audio.
NOTE
0
The audio may cut out if the amount of delay is too short. Lengthen the amount of
delay if the audio cuts out.
Adjusting the status light brightness
1
Select “Status Light”.
2
Adjust the brightness up or down or set the slider to
the OFF position to completely disable the status light.
Contents Setup Use Troubleshooting Status LED Appendix
43
Advanced settings
Caution
0
Adjusting these settings may disconnect your device from your network
and possibly render your device unusable. Do not use these features
unless you are comfortable making advanced adjustments.
o
Network settings
1
Select “Advanced”.
2
Select “NETWORK SETTINGS” tab.
a. Manual or static IP address for your device
b. Deep Standby (v p. 49)
3
Select “Save Settings” to apply the new settings or
“Cancel Changes” to revert to the previous settings.
NOTE
0
“Deep Standby” needs to be set in all four zones to enable this setting.
o
Firmware upgrade
1
Select “Advanced”.
2
Select “FIRMWARE UPDATE” tab.
n
Update status
Manually check for a firmware upgrade.
n
Allow updates
ON
(Default):
Allows updates
OFF: Does not allow updates
3
Select “Save Settings” to apply the new settings or
“Cancel Changes” to revert to the previous settings.
Contents Setup Use Troubleshooting Status LED Appendix
44
External device control
The HEOS Super Link can tightly integrate with most Denon AV receiver
to allow them to operate as if they were one device.
You can configure your HEOS Super Link to tell the connected device
when to turn on, turn off, select the correct input and adjust volume and
mute.
You can adjust specific settings for each of your HEOS Super Link in your
system:
1
Select the Settings a icon located in the upper left
corner of the main “Music” menu to display the
Settings menu.
2
Select “My Devices” to display a list of your devices.
3
Select a HEOS Super Link.
4
Select the Zone you want to set.
5
Select “Control”.
6
Select the method which is most appropriate for your
configuration:
o
IP Control
IP Control is available for Denon AV receiver models sold after 2010
which are connected to the same network as the HEOS Super Link
and Controller devices.
1
Select IP.
2
Select the AV receiver that you have your HEOS Super
Link is connected to.
3
Select the input on the AV receiver that you have your
HEOS Super Link connected to.
4
Select Done.
NOTE
0
You can test the connection to the AV receiver by pressing the power on, off, and
input buttons.
0
The following settings are forced to change when IP Control is set.
0
Line Out Level: Fixed
0
High Pass Filter: Off
0
Subwoofer: Off
Contents Setup Use Troubleshooting Status LED Appendix
46
o
Trigger out
Select Trigger Control when you are connecting your HEOS to a
power amp that supports +12 V trigger input.
The HEOS app can control the power on and off for the amp.
1
Select Trigger.
2
Select Done.
NOTE
0
You can test the connection to the amp by pressing the power on, off in setting
screen for the amp.
Contents Setup Use Troubleshooting Status LED Appendix
47
Updating your system
HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. Follow the instructions on the
screen to update the HEOS device and/or your controller App.
1
Select the Settings a icon located in the upper left
corner of the main “Music” menu to display the
Settings menu.
2
Select “Software Update”.
n
Check for Update
Follow the instructions on screen to install any available
updates to your HEOS system.
n
Auto-Update
ON
(Default):
Valid updates are performed
automatically.
OFF:
You will be notified of valid updates on
the HEOS app.
Contents Setup Use Troubleshooting Status LED Appendix
48
Power management
Power modes
o
Quick Start Mode
To save power, the device will automatically enter “Quick Start Mode”
whenever there is no network access or playback for 20 minutes and
will automatically resume to full power whenever the device is selected
and playing music.
The each Zone indicator will be dimmed during Quick Start Mode as it
is a fully automatic function.
Also push Power button, the device enter Quick Start Mode.
When all zone enter Quick Start Mode, Power indicator will be red.
o
Deep Standby
The device also has the ability to automatically enter “Deep Standby”
whenever the wired network connection is removed for more than 60
minutes in Quick Start Mode. Power indicator will turn off during Deep
Standby. To “wake” a HEOS device from Deep Standby, you must
press the standby button which will immediately turn on Power
indicator.
Power button for more than 6 seconds, the device enter Deep
Standby.
NOTE
0
“Deep Standby” needs to be set in all four zones to enable this setting.
o
Off
To completely turn off the power to the device you must switch to OFF
of power switch on rear panel.
Contents
Setup Use Troubleshooting Status LED Appendix
49
BASIC TROUBLESHOOTING
My HEOS device turns off and the power LED flashes in red
Solution Refer to Page
0
The protection circuit has been activated due to a rise in temperature within your HEOS device. Turn the power off, wait about
an hour until this device cools down sufficiently, and then turn the power on again.
–
Music cuts out or delays sometimes
Solution Refer to Page
0
Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may
be using most of your bandwidth (especially if they are streaming video).
6
0
Make sure your HEOS devices are within range of your wireless network. 6
0
Make sure your HEOS devices are not located near other electronic devices that could interfere with it’s wireless connectivity
(like microwave ovens, cordless phones, TVs, etc…).
6
Contents Setup Use Troubleshooting Status LED Appendix
Troubleshooting
50
I hear a delay when using the external input with my TV
Solution Refer to Page
0
If you are connecting the External input with your cable or satellite box for enjoying TV audio through multiple HEOS devices,
you may hear a delay between when you see someone speak and when you hear the audio. This is because the HEOS system
must buffer the audio before it sends it out to the HEOS devices so that it arrives at all devices at the same time.
24
0
You can avoid this delay by listening only to the device which is directly connected to the set top box. －
I hear noise from the OPTICAL OUT audio
Solution Refer to Page
0
Noise can be heard if the volume of the connected amp is too high. In this case, turn the volume of the connected amp down. 43
Contents Setup Use Troubleshooting Status LED Appendix
51
Resetting your HEOS device
Solution Refer to Page
Resetting your HEOS device will clear out EQ, and name but retain it’s current software. To reset your HEOS Super Link, press
the Reset button on the back and hold it in until the Zone LED begins to flash amber.
–
Restoring the HEOS device to factory defaults
Solution Refer to Page
Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed
at the factory.
Caution
0
All settings will be erased and the software will likely be downgraded!
To restore your HEOS Super Link to the factory defaults, turn off the power switch of rear panel. Press the Reset button on the
back, turn on the power switch of rear panel, and hold it in until the Zone LED begins to flash amber.
–
* For further information, please visit http://www.HEOSbyDenon.com
Contents
Setup Use Troubleshooting Status LED Appendix
52
Contact Denon
For U.S. & Canada only:
If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below:
Website: www.HEOSbyDenon.com/Support
Email: [email protected]
Live Chat: www.HEOSbyDenon.com/LiveChat
Telephone: Toll Free (855) 499 2820
(M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST)
For the other region:
If you need additional help in solving problems, please contact Denon customer service in your area or visit
http://www.HEOSbyDenon.com
Contents Setup Use Troubleshooting Status LED Appendix
53
Status LED table
o
Power indicator
Device Operation Description Front LED Action
OFF No AC power, Master Power Switch OFF, Deep Standby
.
(off)
ON Power ON
.
(solid)
Power Management Quick Start Mode-When all Zone enter Quick Start Mode
.
(solid)
Error
Hardware protection - Refer to “BASIC TROUBLESHOOTING” (v p. 50)
.
(blink)
Contents Setup Use Troubleshooting Status LED Appendix
Status LED
54
o
Zone indicators
Device Operation Description Front LED Action
OFF No AC Power, Master Power Switch OFF, Deep Standby
.
(off)
Master Power Switch
ON
Booting
.
(blink)
ON
Ready-Configured and connected to your network
.
(solid)
Not Connected to your network
.
(solid)
Contents Setup Use Troubleshooting Status LED Appendix
56
Supported file types and codecs
Frequency Sample Rate File Extension Codec Bit Rates
32/44.1/48
88.2/96/176.4
192 kHz
16/24 bit wav PCM ---
32 kHz
44.1 kHz
48 kHz
16 bit mp3
MPEG-1 Audio Layer 3
CBR/VBR
32 - 320 kbps
32 kHz
44.1 kHz
48 kHz
16 bit
m4a
aac
AAC-LC 48 - 320 kbps
32 kHz
44.1 kHz
48 kHz
16 bit wma
wma9
CBR
CBR:48 - 192 kbps
44.1/48
88.2/96/176.4
192 kHz
16/24 bit flac flac ---
44.1/48
88.2/96/176.4
192 kHz
16/24 bit m4a ALAC ---
NOTE
0
Files protected by DRM such as Apple’s Fairplay DRM, are not supported.
0
The ALAC decoder is distributed under the Apache License, Version 2.0 (
http://www.apache.org/licenses/LICENSE-2.0)
Supported audio formats (Coaxial/Optical)
2-channel Linear PCM:2-channel, 32 kHz – 192 kHz, 16/20/24 bit
Bitstream:Dolby Digital
Contents
Setup Use Troubleshooting Status LED Appendix
Appendix
61
Specifications
o
Audio section
0
PRE OUT (LINE IN)
THD+N:
0.003 %
S/N ratio: 105 dB
Frequency response: 10 Hz to 40 kHz: +1, -3dB
0
PRE OUT (Optical IN/Coaxial IN)
THD+N:
0.003 %
S/N ratio: 110 dB
Frequency response: 10 Hz to 80 kHz: +1, -3dB (Sampling frequency 192kHz)
0
Digital OUT
Coaxial:
0.5 Vp-p
Optical: -15 – -21dBm
0
Digital IN
Coaxial:
0.5 Vp-p
Optical: -27 dBm or later
Contents Setup Use Troubleshooting Status LED Appendix
62
o
Dimensions (Unit : in. (mm))
.
10 3/4
(272)
2 1/8
(53)
2 3/8
(59)
1 1/4 (30)
1 1/4 (30)
1 3/4
(43)
1 3/4
(43)
13 5/8 (344)
17 (430)
19 1/8 (484)
1 3/4 (44)
2 (50)
1/4
(6)
15 1/8 (384)
14 7/8 (375)
1/8
(3)
1/4
(6)
o
Weight :
10 lbs 9 oz (4.8 kg) (with brackets)
10 lbs 2 oz (4.6 kg) (w/o brackets)
For the purpose of improvement, the specifications and design are subject to change without notice.
Contents
Setup Use Troubleshooting Status LED Appendix
64
Information
Trademarks
.
Manufactured under license from Dolby Laboratories. Dolby, Dolby
Audio, Pro Logic, and the double-D symbol are trademarks of Dolby
Laboratories.
.
Google Play and the Google Play logo are trademarks of Google Inc.
.
Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of
Apple Inc., registered in the U.S. and other countries. App Store is a
service mark of Apple Inc.
.
Amazon, Kindle, Echo, Alexa, Dash, Fire and all related logos are
trademarks of Amazon.com, Inc. or its affiliates.
Contents Setup Use Troubleshooting Status LED Appendix
65
HEOSbyDenon.com
3520 10565 00ADA
Copyright © 2017 D&M Holdings Inc. All Rights Reserved.
77
