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29
ENGLISH
Problem Cause Solution
Frothed milk is cold. The cups are cold. Preheat the cups using hot water.
The milk does not
contain froth.
The milk carafe is dirty or it has not
been inserted correctly.
Clean the carafe and ensure to place and insert
it correctly.
The milk dispensing spout is
completely open.
Check that the milk dispensing spout is in its
right position.
The milk carafe has not been
mounted with all its parts.
Ensure that all components (especially the milk
tube) have been correctly mounted.
The type of milk does not produce
froth.
The amount and the quality of froth vary
depending on the type of milk. We have tested
the following types of milk and obtained
satisfying results of froth: semi-skimmed or
whole cow’s milk, soy milk and lactose-free
milk. We have not tested other types of milk
because they may produce a scarce amount
of froth.
The “INTENZA+” lter
icon is shown on the
display after the lter
has been replaced.
The RESET has not been conrmed
through the machine menu.
Conrm the activation of the lter using the
machine menu (see “Enabling the “INTENZA+”
lter”).
The “INTENZA+” lter
cannot be inserted.
Remove air from the lter. Let air bubble ow out from the lter.
The tank still contains some water. Empty the water tank before installing the lter.
You have tried to install a lter other
than “INTENZA+” lter.
“INTENZA+” lter is the only one that can be
inserted into the machine.
The rubber O-ring is not connected
to the “INTENZA+” lter.
Check the O-ring packaging and connect it to
the “INTENZA+” lter.
There some water
under the machine.
The drip tray is too full and has
spilled over.
Empty the drip tray when the indicator appears
though the tray. Always empty the drip tray
before starting the descaling procedure.
The machine has not been placed
on a horizontal surface.
Place the machine on a horizontal surface
so as that the “drip tray full” indicator works
correctly.
4219-450-03601 MANUAL GAG. ANIMA CLASS-PREST. EN-ES-PT.indd 29 03/12/2018 15:01:37
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